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I'm a case worker at a county office and I can confirm what others have said about the "cure period." Since you submitted your renewal before the July 1st expiration (even though it was after the June 1st deadline), you should qualify for restoration without a new application. Here's what I'd recommend doing tomorrow: 1) Bring certified mail receipt or any proof you sent it on 6/26, 2) Ask specifically for "expedited processing due to imminent rent obligation," 3) Request to speak with a supervisor if the first worker says they can't expedite it, and 4) Get a case note written in your file about your hardship situation. Most counties are processing renewals within 7-10 business days right now, but with July 4th holiday it might take a bit longer. The good news is that even if you have a brief gap in benefits, they should restore everything retroactively once processed. Don't panic - this happens more often than you think and there are procedures in place to handle it.

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Thank you so much for the insider perspective! This is exactly what I needed to hear from someone who actually works with these cases. I do have my certified mail receipt from when I sent it on 6/26, so I'll definitely bring that as proof. I really appreciate you taking the time to explain the specific steps and what to ask for - knowing there are actual procedures for this situation makes me feel so much better. I was honestly terrified I'd lose everything and have to start over completely.

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I'm so sorry you're going through this stress! I had a very similar situation last year where I submitted my renewal paperwork about a week late. Here's what happened and what helped me: My benefits did get discontinued temporarily, but because I had submitted the paperwork before the actual expiration date (like you did), they were able to do what they call a "restoration" without making me file a completely new application. The whole process took about 12 days from when I went in person to when I got my benefits back. What really helped was going in person first thing in the morning with ALL my documents organized - ID, the certified mail receipt showing when I sent the renewal, recent pay stubs, rent receipts, utility bills, everything. I also wrote down my situation beforehand so I wouldn't forget anything when talking to the worker. The key things to ask for: 1) expedited processing due to financial hardship, 2) speak with a supervisor if needed, and 3) make sure they document your situation in your case file. Don't be afraid to mention your rent situation - they do have some discretion to prioritize cases based on hardship. You've got this! The fact that you submitted before July 1st should work in your favor. Good luck tomorrow!

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This thread is incredible - I wish I had found something like this when I first started receiving CalWORKs benefits! I'm still pretty new to the system (about 4 months now) and honestly had no idea about the cure period or most of these strategies everyone's sharing. The most frustrating part for me has been how the official notices and websites use such confusing language. Like, they'll send you a form that says "failure to provide verification may result in discontinuance" but they don't clearly explain what happens if you miss the deadline or what your options are. It's like they assume everyone already knows all the rules and procedures. I'm definitely saving all these tips - calling right when offices open, keeping copies of everything, specifically using the term "cure period" when talking to workers, and that Claimyr service sounds like a game changer for actually reaching someone by phone. It's sad that we need these workarounds, but I'm so grateful this community exists to share real practical knowledge. Thank you to everyone who shared their experiences here, especially the detailed explanations about the 30-day rule and ombudsperson contacts. You're helping so many families navigate this confusing system and keep their benefits - that makes a real difference in people's lives!

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I'm so glad this thread exists too! I just applied for CalWORKs last week and I'm already feeling overwhelmed by all the paperwork and deadlines. Reading everyone's experiences here has been incredibly eye-opening - I had no idea about the cure period or any of these strategies for actually getting through to workers. You're absolutely right about the confusing language in all the official notices. Everything is written like you're supposed to already be an expert on the system! It's such a relief to find real people sharing practical advice instead of trying to decode government bureaucracy on your own. I'm definitely taking notes on all these tips - the early morning calling, keeping documentation, and especially knowing about that 30-day window if something goes wrong. It makes me feel so much more prepared knowing what my rights are and what options exist if I mess up somewhere along the way. Thanks to everyone for creating such a supportive space where newcomers like me can learn from your experiences. It really does make navigating this whole system feel less intimidating!

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This thread has been such a lifesaver! I just went through the exact same situation last month - got my CalWORKs discontinued because I was late with some employment verification documents. I was absolutely panicking thinking I'd have to start the whole application process over again. Thankfully I found out about the cure period just in time. The key things that worked for me were: 1) calling my worker first thing in the morning around 8am (way better success rate), 2) specifically using the words "cure period" and "reinstate my benefits" when I finally got through, and 3) uploading everything through BenefitsCal AND following up with a phone call to confirm they received it. It took about 5 business days after I submitted my documents for them to process everything and get my benefits turned back on. The stress was unreal but knowing about that 30-day window made all the difference. For anyone dealing with this - don't give up! Keep calling, be persistent, and make sure you mention the cure period specifically. The workers seem to respond better when you use the exact terminology they recognize. And definitely keep records of everything you submit!

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So glad you got everything sorted out! Your thoroughness definitely paid off - doing all those steps ensures there's no chance of missing important communications. Thanks for sharing the update, it's really helpful to see what actually worked. I'm sure other people will benefit from your experience, especially about the SAR 7 form requirement that not everyone knows about. Good luck with your redetermination interview!

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This is such a helpful thread! I'm new to CalWORKs and had no idea there were so many different ways to update contact info. I bookmarked this whole conversation because I know I'll probably need to reference it later. It's really reassuring to see that even when the system seems confusing, there are people in this community who know the ins and outs and are willing to help. Thanks to everyone who shared their knowledge here!

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This is such a comprehensive thread! As someone who's had to navigate these systems before, I really appreciate seeing all the different approaches laid out clearly. The combination of updating online AND submitting the SAR 7 form is definitely the way to go - I learned that lesson the hard way when I only did the online update and my worker didn't get the memo. One small tip to add: if you're using a prepaid phone that might change numbers frequently, consider getting a Google Voice number that forwards to your actual phone. That way you can give CalWORKs the stable Google Voice number and just update where it forwards to without having to go through this whole process every time. It's been a lifesaver for me since I switch between different phone plans sometimes. Great job being so thorough with your updates, @Clay - that's exactly the right approach to avoid any issues with your benefits!

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That Google Voice tip is brilliant! I never thought of that but it makes so much sense, especially for people who might need to change phones frequently due to financial reasons or other circumstances. I'm definitely going to look into setting that up as a backup plan. It would save so much hassle compared to going through all these update steps every time. Thanks for sharing that practical solution!

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@Ana that Google Voice suggestion is amazing! I had no idea you could do that. I've been stressing about potentially having to change my number again soon because my current phone plan is getting too expensive. This would solve so many problems - not just with CalWORKs but also with keeping consistent contact info for job applications and everything else. Do you know if there are any downsides to using Google Voice for official government stuff like this?

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Just wanted to add that if you're having trouble reaching your caseworker by phone, you can also try visiting your local county office in person. I know it's not always convenient with little ones, but sometimes showing up in person gets faster results than waiting on hold for hours. When I had issues with missing benefits last year, I went in person with my kids and they were able to pull up my case right away and fix the problem on the spot. Plus they gave me a printed copy of my updated benefit calculation so I could see exactly what I was getting. If you do go in person, try to go early in the morning - that's usually when wait times are shortest.

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That's a great suggestion about going in person! I've been hesitant to drag my two little ones to the office, but you're right that it might be faster than playing phone tag. Do you know if most county offices have childcare areas or somewhere safe to keep kids while you're meeting with a caseworker? My 1-year-old gets pretty fussy waiting in lines and I don't want to be disruptive to other people trying to get help.

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I work at a county office and wanted to clarify a few things that might help everyone here. First, the diaper benefit is indeed automatic - if you have children under 3 and receive CalWORKs cash aid, it should be included in your monthly payment without a separate application. However, sometimes there are system glitches or data entry errors that cause it to be missed. If you're missing the benefit, here's what I recommend: 1) Check your most recent Notice of Action for a line item mentioning "diaper assistance" or similar wording, 2) If it's not there, contact your worker immediately, and 3) Ask specifically about retroactive payments - the policy varies by county but most will go back at least 90 days. One important note: the benefit does have some exceptions. If your child is in a subsidized daycare program that provides diapers, or if there are other duplicate services, you might not qualify. But most families with children under 3 should be receiving this automatically. Don't give up if the first person you talk to seems confused - ask to speak with a supervisor if needed.

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Thank you so much for this insider perspective! It's really helpful to hear from someone who works at a county office. I have a quick question - when you mention asking for retroactive payments, is there a specific way we should phrase that request to make sure we get the full amount we're owed? I've heard some people say they only got partial backpay even though they were missing the benefit for longer periods. Also, do you know if there's a difference in how different counties handle these cases, or should the process be pretty standardized across California?

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I work as a benefits advocate and see EBT theft cases daily - unfortunately you're not alone in this. Multiple thefts are becoming incredibly common, especially for CalWORKs recipients. The good news is that California law requires replacement regardless of how many times it happens, but yes, there will be additional scrutiny after the second incident. Here's what I tell my clients: 1) Document EVERYTHING - dates, times, amounts, where you think the compromise happened, 2) Be completely honest about your card usage patterns, 3) Request expedited processing due to hardship (mention rent/utilities due), 4) Consider asking for a protective payee arrangement temporarily if you're comfortable with that option. The county has to follow state guidelines, and repeat theft victims are specifically protected under MPP 16-705.4. Don't let them make you feel like you did anything wrong - this is a systemic problem with EBT card security, not user error.

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This is incredibly helpful information, thank you! I had no idea there were specific protections for repeat theft victims. When you mention a "protective payee arrangement" - what exactly does that involve? Is that where someone else manages the benefits for you? I'm trying to understand all my options here. Also, do you know if the expedited processing for hardship cases actually works? I'm really worried about making rent next week and could use any advice on getting this resolved faster.

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I'm really sorry you're dealing with this stress - having your benefits stolen twice is incredibly frustrating and scary, especially when you're counting on that money for rent. I've been in a similar situation and want to share what worked for me. When I had my second theft, I called the EBT customer service line first thing in the morning (around 8 AM) and got through faster than during peak hours. The key is being very organized with your information - have your card number, the exact date you discovered the theft, and your last legitimate transaction ready. I also took photos of my account balance showing $0 and any transaction history I could access. The worker told me that second thefts are unfortunately common right now due to sophisticated skimming operations targeting benefit recipients. They did process my replacement, but it took about 2 weeks instead of the usual timeframe. One thing that really helped was asking specifically about "emergency food assistance" while waiting - they were able to provide a small amount to get groceries immediately. Don't give up calling if you get disconnected - the system is overwhelmed but they will help you. You're not doing anything wrong, this is happening to thousands of people right now.

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Thank you so much for sharing your experience and the practical tips! Calling early in the morning is such a good idea - I hadn't thought of that. I'm definitely going to try that tomorrow at 8 AM with all my information organized like you suggested. It's really reassuring to hear that emergency food assistance might be available while I wait for the replacement. I had no idea that was even an option. The photos of the $0 balance are smart too - I already took some screenshots but I'll make sure I have everything documented properly. It helps so much to know this is happening to other people and isn't my fault. The stress of thinking I might not make rent has been keeping me up at night, but hearing that you got through this gives me hope. I really appreciate you taking the time to share such detailed advice!

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