CalWorks

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Great to hear you got the forms printed and are making progress! Just a heads up - when you submit your SAWS 2 PLUS, make sure you include verification for any bank accounts you have, even if the balance is low. They'll want to see statements for the month you're reporting. Also, if you have any changes to your household composition or living situation since your last recert, make sure to note that clearly on the forms. The county workers are really strict about cross-referencing everything between the SAR 7 and SAWS 2 PLUS, so consistency is key. You're doing great getting this done early instead of waiting until the last minute!

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Sofia Morales

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Thank you for the reminder about bank statements! I almost forgot about that. I have two accounts - my checking and a small savings account with like $50 in it. Should I include statements for both even though the savings barely has anything? Also, when you say "the month you're reporting" - is that the current month or the month that just ended? My recert is due next week so I want to make sure I get the right timeframe.

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Yes, definitely include statements for both accounts! Even if your savings only has $50, they want to see everything. For the timeframe, they typically want the most recent full month that ended before you submit - so if you're submitting next week, you'd include statements for February. But double-check your recert letter because sometimes they specify which month they want. Better to have too much documentation than not enough! Also, if you get direct deposit for any benefits, make sure those deposits are clearly visible on your bank statements so they can see exactly what's coming in.

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If you're still having trouble getting through to your caseworker by phone, try calling right when they open in the morning - usually 8 AM. I've found that's when you're most likely to get through before the phone lines get jammed. Also, some counties have walk-in hours for urgent issues like recertification deadlines. You might want to check your county's website to see if they offer that option. It sounds like you're on the right track with downloading and filling out the forms though! Just make sure to submit them with plenty of time before your deadline in case there are any issues.

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Sayid Hassan

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That's a really good tip about calling right at 8 AM! I've been calling in the afternoon when they're probably swamped. I'll definitely try first thing in the morning if I need to reach them about anything else. My county does have walk-in hours on Tuesdays and Thursdays from 9-11 AM, but since I have the forms now I think I'll just submit everything in person to make sure they get it. Thanks for the advice!

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Luca Russo

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Great to hear you got it sorted out! Just a heads up - make sure to keep copies of all your court documents and maybe take a photo of your plane tickets/hotel receipts too. Some workers are more thorough than others when you get back, so having everything documented makes the whole process smoother. Hope your court case goes well!

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PixelPrincess

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That's really good advice about keeping documentation! I'm definitely going to take pictures of everything just to be safe. My worker seems pretty reasonable but you never know if someone else might review my case later. Thanks for the tip and the well wishes - I'm hoping everything goes smoothly with the court stuff too.

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Jamal Carter

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Just wanted to add - if you're using cash aid for hotel expenses, try to stay somewhere that accepts EBT for payment or has an ATM nearby. Some smaller hotels in rural areas might not have easy ATM access. Also, I'd recommend withdrawing some cash before you leave California just in case you run into any issues with your card while you're in Georgia. Better safe than sorry, especially when you're dealing with court stress on top of everything else.

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Millie Long

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This thread has been incredibly helpful! I'm also in LA County with a family of 4, and like many others here, I was just assuming my IRT was the standard $3,469. After reading about @Isabella Santos's experience with child support affecting her individual threshold, I realized I need to verify my own situation since we also receive some irregular support payments. The tip about using Claimyr to actually get through to a caseworker is a game-changer - I've literally spent entire afternoons on hold only to get disconnected. And @Saleem Vaziri's suggestion about keeping a spreadsheet to track variable income is so practical. I wish someone had told me this when I first started receiving CalWORKs! What really concerns me is how many of us are navigating this system without knowing our exact IRTs. It seems like such crucial information, but it's buried in paperwork that's easy to misplace. The fact that individual circumstances can change your threshold by hundreds of dollars (like @Giovanni Gallo mentioned being $200 higher) shows how important it is to get your specific number rather than relying on online estimates. Thanks to everyone for sharing their experiences - this is exactly the kind of real-world guidance that helps families avoid costly mistakes with their benefits!

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@Millie Long you re'so right about how crucial this information is but how hard it can be to find! I m'new to CalWORKs and honestly had no idea that individual circumstances could affect your IRT so much. Reading through everyone s'experiences here has been eye-opening - it sounds like the system assumes we just automatically know all these details, but there s'not really clear guidance provided upfront. I m'definitely going to call and verify my exact IRT now before making any income decisions. The stories about people almost turning down work opportunities or accidentally over-reporting because they didn t'know their specific threshold really hit home. It s'frustrating that we have to become experts in navigating this system just to avoid jeopardizing our families basic' needs, but threads like this make it feel less overwhelming. Thanks everyone for creating such a supportive space to share real experiences and practical tips!

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Logan Chiang

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This entire thread has been such a lifesaver! I'm also in LA County with a family of 4 and had been stressing about this exact same issue. My husband just got approved for overtime at his job and I've been losing sleep wondering if I need to report it immediately or wait for the next SAR7. Like so many others here, I was just using the general $3,469 amount I found online, but after reading about @Isabella Santos discovering her actual IRT was different due to child support, I realize I need to get my specific number confirmed. We don't have child support, but we do have a small amount of SSI for one of our kids that comes in monthly. The Claimyr tip from @Diego Ramirez sounds amazing - I'm definitely going to try that instead of spending hours on hold. And @Saleem Vaziri, your spreadsheet idea is brilliant! I've been trying to do the math in my head every time income changes and it's so stressful. It's honestly frustrating how much we have to figure out on our own just to avoid accidentally messing up our benefits, but I'm so grateful for communities like this where people share real experiences. You've all probably saved me from making a costly mistake by assuming I knew my correct IRT. Thank you!

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@Logan Chiang I m'so glad this thread has been helpful for you too! The SSI for your child definitely could affect your individual IRT calculation, just like how child support affected @Isabella Santos s threshold.'It s wild'how many different factors can change your specific number from the standard amount. I m in'a similar boat with variable income and it s such'a relief to know I m not'the only one who s been'stressed about this. The fact that so many of us were just guessing with online numbers shows how much clearer guidance we need from the system itself. But at least we have each other to figure this stuff out! Definitely try Claimyr - after reading @Diego Ramirez s recommendation and'seeing others confirm it works, I m planning to'use it too. The spreadsheet tracking system also sounds like it ll be a'game changer for managing variable income. It s amazing how'much practical wisdom is shared in threads like this that you just can t find in'the official paperwork. Hope you get your exact IRT confirmed soon and can stop worrying about those overtime shifts!

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Paolo Ricci

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Update: I tried that Claimyr service and IT WORKED!!! Got through to a person in 20 minutes after trying for a week on my own. Turns out they needed verification of my new job's pay stubs because the format looks different from my old ones. They're giving me 10 days to submit them and said my benefits won't stop if I get them in. Such a relief! Thanks everyone for the help!

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Amina Toure

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So glad it worked out for you!! It's crazy how something so simple can cause so much stress. At least now you know what to fix!

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Malik Johnson

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This is exactly what happened to me! They didn't like my new employer's digital paystubs and wanted me to get a letter from HR verifying they were legitimate. So frustrating they couldn't just tell us this in the notice instead of just saying "incomplete" and making us chase them down.

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Levi Parker

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I'm so glad you got through and figured it out! This whole thread is such a perfect example of how broken the communication system is. Like seriously, how hard would it be for them to just include a checklist in the notice that says "Missing: new paystub format verification" instead of just "incomplete"?? For anyone else reading this - definitely save Claimyr and that assembly member tip for future reference. And @Javier Torres thanks for explaining the 30-day restoration rule - I had no idea that existed and it could save people so much stress and reapplication hassle! It's crazy that we have to crowdsource this basic information because the actual system is so hard to navigate. But at least we're all helping each other out! 💪

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Will I lose CalWORKs for not paying rent? Worker said I must report rent even while staying with someone for free

I'm totally stressed about my recent SAR 7 situation. A worker called me saying I could get my CalWORKs reduced or completely cut off if I keep reporting that I don't pay rent! She told me I need to sit down with the people I'm staying with and come up with a monthly rent amount that I'm supposedly paying them. This doesn't sound right to me at all. I thought CalWORKs cash aid was for my child's overall needs - not just rent but also clothes, diapers, and other expenses. How can they take away benefits just because someone is letting me stay somewhere without charging me? Isn't that punishing people who have supportive family/friends? Also complicating things: I have a 4-month-old and am currently pregnant with a different father's baby. The worker said since I'm living with the father of the baby I'm pregnant with, he has to be added to my case, and benefits might go up or down. He already has his own CalFresh case though. And to top it all off, the worker is saying my SAR 7 is incomplete because someone else used to use this address. She wants me to get paperwork signed by this person saying they don't live here anymore! The worker asked why I didn't report this person moving out - but I didn't even know they were using this address, and neither did the homeowner! Now this other person is worried she'll lose benefits for her son and granddaughter if she reports she doesn't live here anymore. Is any of this legit? What should I do?

Dylan Evans

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I'm so sorry you went through all that stress and confusion! As someone who's been navigating CalWORKs for a while, I can tell you that your original worker was definitely giving you incorrect information. It's unfortunately pretty common for workers to misunderstand policies, especially around housing situations. Just wanted to add a couple things that might help others in similar situations: 1. If you're staying somewhere for free, the county might assess it as "in-kind income" but they have to use fair market value calculations - they can't just make you pick a random rent amount. And even if they do count some in-kind income, it usually only reduces your grant slightly, not eliminates it entirely. 2. For documentation, keep records of all your conversations with workers - dates, times, what was said. This really helps when you need to escalate or clarify conflicting information later. 3. The CalWORKs All County Letter (ACL) system has all the official policy guidance. You can actually look these up online if you want to verify what workers are telling you. It sounds like you did everything right by pushing back and asking for a supervisor. That takes courage, especially when you're dealing with pregnancy stress on top of everything else. Hope your case gets resolved smoothly from here!

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Paige Cantoni

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This is really helpful information, especially about the All County Letter system! I had no idea that was available online for people to look up policies themselves. That could be such a valuable resource for verifying what workers tell you. The point about keeping records of conversations is also really smart - I wish I had started doing that from the beginning of this whole situation. It would have made it so much easier to explain the conflicting information I was getting when I finally spoke with the supervisor. Thank you for sharing these practical tips! It's reassuring to know that there are concrete steps people can take to advocate for themselves and verify information in this system.

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Ethan Clark

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I'm so glad you were able to get this resolved by speaking with a supervisor! Your story is a perfect example of why it's so important to question things when workers give you information that doesn't sound right. As someone who's helped family members navigate CalWORKs, I can confirm that your original worker was completely wrong on multiple points. You should never be told to make up a rent amount you're not actually paying - that's literally asking you to commit fraud! And the idea that free housing automatically disqualifies you from CalWORKs is just not true. For anyone else reading this who might face similar issues: document everything, don't be afraid to ask for supervisors, and remember that you have the right to understand exactly which policies apply to your situation. Workers sometimes get overwhelmed or confused about complex rules, but that doesn't mean you have to accept incorrect information that could harm your benefits. The address situation you mentioned is also really common - definitely get that other person to update their information ASAP to avoid fraud investigations for everyone involved. Thanks for sharing your experience and the resolution! Stories like this help other community members know what to expect and how to advocate for themselves.

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Darcy Moore

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This whole thread has been so educational! As someone who just started receiving CalWORKs benefits, I had no idea that workers could give such incorrect information or that we have the right to question what they tell us. Reading about everyone's experiences with similar issues makes me feel much more prepared to handle my own case. The advice about documenting conversations, asking for policy citations, and not being afraid to escalate to supervisors is invaluable. I'm definitely bookmarking this discussion for future reference. It's really encouraging to see how supporting each other in this community can help everyone navigate this complicated system more successfully!

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