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Just to add some important information here: California enacted a law (Assembly Bill 1326) that requires counties to reimburse Cash Aid that was stolen electronically. However, you must report it within 10 days of discovering the theft, and you need that police report. Also, check if any weird transactions happened before the big withdrawal - sometimes thieves test the card with a small purchase before taking everything. This can be evidence that the card was compromised. When you get your new card, remember to: 1. Set up text/email alerts for all transactions 2. Change your PIN to something not related to your personal info (birthday, address, etc.) 3. Consider transferring benefits to a bank account with better fraud protection Hope this helps and that you get your money back quickly!
Thank you for all this information! I just checked and there WAS a small $3.50 transaction at a gas station I never visited the day before the big withdrawal! That must have been their test run. I'm going to bring this up when I report everything. I didn't know about the 10-day reporting requirement - glad I asked here right away instead of waiting.
my case worker told me they replacing everyones ebt cards next year with new ones that have better security chips in them... but thats not helping anybody now!!
UPDATE: I called San Diego this morning and they said they can't send anything directly to LA County without some form that LA needs to initiate. Tried calling LA afterward but couldn't get through to anyone after being on hold for almost 2 hours before getting disconnected. This is so frustrating! My re-determination is due in 2 weeks and I'm worried my benefits will stop.
That's the CW 215 form that someone mentioned earlier. If you're struggling to reach LA by phone, I'd honestly recommend trying Claimyr (claimyr.com) - watch their demo video at https://youtu.be/jzISHxCPLwE. It helps get through the phone queue. Otherwise, you might need to physically go to the LA County office if possible. When benefits are at risk, sometimes in-person is the only way to resolve things quickly.
One more thing to try - check if you can upload a written statement through BenefitsCal explaining the situation. Under California regulations, a signed statement from you can sometimes serve as verification when other documentation isn't available. Make sure to explain that you're actively trying to get the records from San Diego but need more time. Be specific about what steps you've already taken.
did u use the atm at that 7-11 on madison ave? there was a big skimming thing there last month lots of people got there benfits stolen
That's definitely a deduction they should have applied! The childcare expenses alone could make a significant difference in your benefit calculation. When you get through to them, make sure to tell them about those expenses. And definitely ask about enrolling in the Stage 1 Childcare program - they should pay your childcare costs directly while you're working, which would save you that $350/week!
UPDATE: I finally got through to someone at the county office! You all were right - I qualify for CalWORKs childcare assistance even with the tiny cash grant. The worker is sending me the forms today. This will save us around $1,500 a month in childcare costs! They're also reassessing my Cash Aid amount since they didn't factor in my childcare expenses. Thank you all so much for your help and advice!!
Lol welcome to the wonderful world of Medi-Cal 🎪🤡 Where everything's made up and the timelines don't matter!
Has anyone tried contacting their state representative about this? I've heard sometimes they can help push things along.
Samantha Johnson
One important update: when you request the appeal, make sure you specifically say you want "aid paid pending" in writing. This means they have to continue your old benefit amount until the hearing if you request it within 10 days of the notice date. It's your right, but they don't always tell you about it! Also, double-check if they're incorrectly counting any exempt income. Child support that's assigned to the county shouldn't count against your grant.
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Maria Gonzalez
•Thank you! I just checked the notice again and it's dated the 5th, so I still have a few days to request aid paid pending. I'll make sure to put that in writing. I really appreciate everyone's help with this.
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Natalie Chen
let us know what happens! this stuff makes me so nervous cuz i might need to add someone to my case next month
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