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I just discovered all my Cash Aid was stolen from my EBT card yesterday morning! I had $578 that was supposed to last my kids and me until next month but now it's all gone. Someone made 3 withdrawals at ATMs I've never even been to. I've been trying to call the county office ALL DAY yesterday but nobody picks up or they put me on hold for an hour and then the call drops. I tried the EBT customer service number but they said I have to report it to my CalWORKs worker directly for Cash Aid theft (they only handle food benefits). I'm totally panicking because rent is due next week and I have absolutely nothing left. Has this happened to anyone else? What's the fastest way to get through to report this? Do they actually replace stolen Cash Aid? I need help ASAP!!
Does anyone know if I can get help with childcare costs if I'm only receiving CalFresh (foodstamps)? I just got a job offer but the hours are weird (4am-12pm) and I need someone to watch my kids before school. Daycare costs are insane - like $800/month for before-school care for my two kids. I don't receive Cash Aid right now, just CalFresh benefits. I heard somewhere that CalWORKs has childcare assistance, but I'm not sure if that's only for people getting Cash Aid or if I qualify just with CalFresh. Don't want to waste time applying if I'm not eligible. Anyone have experience with this?
Just to summarize the options we've discussed: 1. Apply for CalWORKs Cash Aid to qualify for their childcare program (even a small cash amount qualifies you) 2. Check with your local Resource & Referral agency for Alternative Payment Program 3. Look into California State Preschool Program if applicable 4. Ask about school-based before/after care programs 5. Once you're on CalWORKs, make sure to understand the transition from Stage 1 to Stage 2 childcare Hope this helps!
Hey Luca! I've been through a similar situation with early morning shifts. One thing that wasn't mentioned yet - if you end up qualifying for CalWORKs childcare assistance, make sure to ask specifically about "non-traditional hours" care. Since you're starting at 4am, you'll need a provider who can do overnight/very early morning care, and not all childcare providers accept the CalWORKs payment rates for those hours. Also, while you're waiting for the CalWORKs application to process (it can take 45 days), you might want to look into local churches or community centers that sometimes offer emergency childcare assistance. I know it's a long shot, but some have programs specifically for parents starting new jobs. Good luck with everything!
I'm freaking out right now!! I just finished my recertification process last week for both CalWORKs and CalFresh. They requested additional verification docs from me (paystubs and a letter from my landlord). I uploaded EVERYTHING through BenefitsCal within 2 days and have been checking the portal constantly to make sure everything was good. Today I logged in and both benefits say "DISCONTINUED" with no explanation whatsoever! I was 100% counting on my CalFresh coming through on the 9th to feed my kids and the Cash Aid to pay part of my rent. No notice in the mail, no phone call, nothing explaining why. Has this happened to anyone else? Do benefits ever get discontinued even when you've submitted everything? I'm panicking because I have literally $37 left until those benefits were supposed to hit my card.
OP, just checking in - were you able to get through to anyone at the county? If you still haven't reached someone, remember that you have 90 days from the date of discontinuance to request a state hearing if you believe your benefits were incorrectly stopped. The form is called DPA 479, or you can request one by phone at 1-800-952-5253. Also, if you're experiencing an emergency food situation, ask about expedited CalFresh. They can sometimes issue emergency benefits within 3 days if you qualify.
I FINALLY got through!! I used that Claimyr service someone mentioned and it actually worked. Got connected to a worker who found my documents in the system but said they were never processed because they got "flagged for review" since I uploaded them as photos instead of scanned documents. They're reprocessing everything now and said my benefits should be restored within 48 hours, and they'll backdate the CalFresh so I don't lose anything. Such a relief! Thank you everyone for your help and suggestions!!
So glad you got it resolved! This is exactly why I always tell people to scan documents instead of taking photos when uploading to BenefitsCal. The system flags photo uploads for manual review which can cause huge delays. For anyone else reading this - if you don't have a scanner, most libraries and UPS stores offer free scanning services, or you can use scanning apps on your phone that create actual PDF files instead of just photos. The county workers told me photos often come through blurry or sideways which is why they get flagged. Thanks for updating us OP - stories like this help other people going through the same thing!
So my caseworker is telling me I need to do 30 hours per week for Welfare to Work, but I never finished high school. I was thinking - can I use GED classes to meet some of those hours? I really want to get my diploma but I'm worried they won't count it and I'll have to do a job search or something else on top of classes. Has anyone gotten approval to do GED for their WTW hours? How many hours does it actually count for? The lady at orientation wasn't clear at all about education options.
One more important point: If you're starting a GED program, make sure you ask about supportive services! CalWORKs can provide: - Transportation assistance to get to and from classes - Book and supplies money - Childcare during class and study time Don't miss out on these benefits - they're designed to help you succeed in your education while meeting your WTW requirements. Some counties also have specific CalWORKs counselors at community colleges and adult schools who can help you navigate the system.
I'm currently in the process of getting my GED approved for my WTW hours too! One thing I learned from talking to other people in my area is that you should ask your worker about "concurrent enrollment" if there's a community college near you. Some counties will let you take GED prep classes at the community college AND get college credit for them at the same time. That way when you finish your GED, you're already started on college courses which can also count toward WTW. Also, if you're worried about the 30 hours, ask about "barrier removal" activities. If you have any issues like transportation problems, childcare needs, or even mental health stuff, they sometimes count counseling or case management toward your hours while you're getting your GED. Every little bit helps when you're trying to make those 30 hours work with school! Good luck with getting everything approved - sounds like you're on the right track now!
My CalWORKs Cash Aid just loaded onto my EBT card 2 days ago, and I checked my balance this morning and ALL the money for my daughter is GONE!!! Someone took the $463 that was supposed to be for her this month. I never gave my card to anyone and I keep my PIN hidden. Has anyone dealt with benefit theft before? Will CalWORKs replace stolen benefits? I've called the EBT customer service 5 times today but keep getting disconnected. I'm freaking out because rent is due next week and I was counting on that money. Need urgent help!!!
One important recommendation: While you're waiting for your case to be resolved, you might qualify for emergency CalFresh (food stamps) if you haven't already maxed out your benefits. You can apply for an emergency allotment that can be approved within 3 days if you meet the criteria. Also, contact local food banks and community resource centers immediately. Many have emergency assistance programs specifically for situations like yours. For your EBT card security going forward: 1. Change your PIN as soon as you get a new card 2. Check your balance frequently (ideally daily) 3. Never share your PIN with anyone 4. Consider withdrawing your cash benefits all at once when they're deposited Wishing you the best with resolving this quickly.
Update: Finally got through to my worker! They're sending me a form to fill out and said they can usually process benefit theft claims within 10 business days. She also approved emergency assistance for us while we wait - $200 that I can pick up at the office tomorrow. Not the full amount but at least something to help with groceries. Thanks everyone for your advice!
I'm so sorry this happened to you! EBT theft is unfortunately becoming more and more common. I work at a community resource center and we see cases like yours every week. A few additional tips that might help: 1. Document EVERYTHING - take screenshots of your account balance showing $0, write down the exact date/time you discovered the theft, and keep records of all your calls and case numbers. 2. If you have trouble reaching your CalWORKs worker, you can also file the theft report online through your county's website in some counties, or visit any county office location - you don't have to go to the specific office where your worker is located. 3. While waiting for resolution, check if your area has any emergency rental assistance programs. Many cities and nonprofits have funds specifically to help prevent evictions. 4. Consider asking your landlord for a few extra days if possible - explain the situation and show them your theft report documentation. Many landlords are understanding when they see you're actively working to resolve the issue. Stay strong - I know this is incredibly stressful but you're taking all the right steps to get this resolved!
Paolo Rizzo
One more important tip: While your cash theft is being investigated, ask your worker about the Immediate Need program. If you have less than $100 in resources and need money for housing/utilities/essential needs, they can issue up to $200 within 3 working days. This is separate from your regular CalWORKs benefit and won't affect your theft claim. You'll need to complete a separate Immediate Need request form when you submit your theft report.
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Keisha Johnson
AuthorJust got back from filing my police report. Officer said they've seen a huge increase in EBT theft lately. Thank you for the Immediate Need tip - I'm going to ask about this tomorrow when I go to the office. Right now I only have $23 in my bank account so we definitely qualify. Really appreciate everyone's help!
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Fatima Al-Suwaidi
I'm so sorry this happened to you! EBT theft is unfortunately becoming more common. Since you've already filed the police report, that's a great first step. A few additional things that might help: 1. When you go to the county office tomorrow, arrive early (they usually open at 8am) and ask to speak with a supervisor if regular workers can't help immediately 2. Bring copies of EVERYTHING - police report, your ID, EBT card, and any documentation of the fraudulent transactions 3. Ask specifically about "expedited processing" for theft cases - some counties can fast-track these if you explain the urgency 4. Document who you speak with (get names) and ask for case numbers for both your theft report and any emergency assistance requests Also, many food banks and community organizations can provide emergency food assistance while you wait for your benefits to be restored. Call 211 for local resources. You shouldn't have to choose between feeding your kids and paying rent while waiting for the system to work. Stay strong - you're doing everything right!
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