CalWorks

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CalWORKs EBT card not working for cash withdrawals - anyone else having this issue?

I went to withdraw my Cash Aid from the ATM yesterday and my card kept getting declined. I tried 3 different ATMs (including one at the bank that always works for me) but none of them would let me pull out money. I can still use it for purchases, and I can see online that my CalWORKs benefits were deposited, but I can't get actual cash. I need cash TODAY to pay my landlord who only takes cash or money orders. Has this happened to anyone else recently? Is there some kind of system-wide problem with the EBT cards for cash withdrawals? Getting really stressed because my rent is due tomorrow.

Hey is anyone still having trouble withdrawing cash from the ATMs or is it just me only?

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Hey @Chippale! Based on this thread, it seems like EBT card withdrawal issues happen pretty regularly for different reasons. Have you tried calling the EBT customer service line at 1-877-328-9677 first to check if there's a hold on your account? As others mentioned, trying multiple ATMs can sometimes trigger a fraud alert that locks your card temporarily. If your account looks fine, you could try the cashback option at grocery stores or convenience stores - buy something small and get cash back. That seems to work even when ATMs don't. Also check if you've hit any daily withdrawal limits or if the specific ATMs you're using have restrictions. If you're still stuck after trying these options, definitely call that EBT number - they can tell you exactly what's going on with your card and unlock it if needed. Hope this helps!

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@Logan Chiang Thank you. That information at least gave me a sigh of relief, it s'just you know like everyone else I need the cash for bills as well I m'sure you know how that goes. But again thank you, I will try those methods immediately and please if you receive any other new information, please inform. I d'appreciate it so much.

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CalWORKs payment missing with no warning - does out-of-state travel affect benefits?

I'm seriously stressed right now. My Cash Aid was supposed to hit my account today but there's nothing there! I didn't get any notices saying I needed to turn anything in, and my SAR7 isn't due until next month. The only thing I can think of is that I've been in Massachusetts for the last month visiting my mom (she's been sick). Would traveling out of state cause my CalWORKs to stop? Nobody ever told me I couldn't leave California temporarily. I still have my apartment here and all my bills are still getting paid. Has anyone had their benefits cut off for traveling? I need that money for rent when I get back next week!

The irony of a system designed to "help" people that punishes someone for taking care of their sick parent... RIDICULOUS. CalWORKs is nothing but trap after trap designed to kick you off. You're SUPPOSED to be able to leave temporarily but they'll use ANY excuse. Don't expect help from your worker either - they're looking for reasons to close cases and make their numbers look good.

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That's not really fair. I've had really good experiences with my CalWORKs workers. They're just overwhelmed with hundreds of cases each. The problem is the system and rules, not the individual workers.

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Quick update on possible solutions: 1. Call your county office ASAP and explain the situation 2. If you can't get through, try the BenefitsCal website and send a message through your account 3. Ask specifically for an "ongoing benefits reinstatement" while they review your case 4. Mention you believe this was an error based on temporary absence rules 5. Be ready to submit proof of your CA apartment and return travel plans Also, you have the right to request an administrative hearing if they don't restore your benefits. The deadline is 90 days from when the action was taken.

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Lucy Lam

Author

Thank you for this! I was able to get through this morning (after trying 6 times). My worker said they sent a notice requesting proof of CA residency 3 weeks ago that I obviously didn't receive since I was away. They're reopening my case and will issue my benefits by next week once I email them my rent receipts and flight info. Such a relief!

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That's such great news! I'm so glad you got it sorted out. It's crazy that they sent the notice while you were away caring for your mom - the system really needs to account for these kinds of legitimate situations better. At least now you know for next time to give them a heads up before any extended trips. Hope your mom is doing better too!

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Will my mom qualify for CalWORKs if she owns her home? Any consequences?

Hi everyone, I'm trying to help my mom apply for CalWORKs. She's raising my sister's two kids (ages 4 and 7) since my sister got sent to jail last year. Mom's income is definitely low enough to qualify - she only gets about $870/month from social security. The problem is she owns her house (paid off about 10 years ago). Will owning her home disqualify her from getting Cash Aid for the kids? Also, is there any kind of consequence for homeowners who get CalWORKs? I heard something about the county putting a lien on property or something? Really nervous about filling out the application wrong and getting her in trouble. Thanks for any advice!

Just wanted to add that your mom should also ask about emergency aid when she applies! Since she's caring for the kids due to your sister's sudden incarceration, she might qualify for immediate temporary assistance while her regular CalWORKs application is being processed. This can help with urgent needs like food, utilities, or clothing for the kids. Also, when she goes to her interview, she should bring any documentation about your sister's incarceration if she has it (like court papers or jail records). This will help establish the timeline and circumstances that led to her taking care of the children. One more tip - if your county has long wait times for interviews, she can ask about doing a phone interview instead of in-person. Many counties offer this option now and it can be much more convenient, especially when you're caring for young kids. Your mom sounds like she's doing an amazing thing taking care of her grandchildren during this difficult time. The system is designed to help families like yours!

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I just wanted to share some encouragement - your mom is in a really good position to get approved! Home ownership is absolutely not a barrier for CalWORKs, and grandparents caring for grandchildren is exactly the type of situation the program is designed to support. A few practical tips for the application process: - Apply online at GetCalFresh.org or YourBenefitsNow.org to avoid long office waits - Make copies of all documents before submitting them - Keep a record of when she submits the application - CalWORKs has 30 days to process it - If approved, benefits are retroactive to the application date Also, don't forget about other programs she might qualify for: - CalFresh (food stamps) - separate application but can be done at the same time - Medi-Cal for the kids if they don't already have it - WIC if either child is under 5 (which the 4-year-old is) - Utilities assistance through LIHEAP Your mom is doing something incredible taking in those kids during such a difficult time. The community resources are there to help families exactly like yours navigate these challenges. Wishing you all the best with the application process!

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Thank you so much for all this helpful information and encouragement! This has been such an overwhelming situation for our family, but reading everyone's responses here has given me so much hope. I'm going to help my mom apply online this week using one of those websites you mentioned - that sounds way easier than trying to get to the office with the kids. We'll make sure to apply for CalFresh and look into WIC too. I really appreciate how supportive this community is. It's reassuring to know there are resources out there to help families like ours when life throws you curveballs. Thank you again everyone!

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Will CalWORKs discontinue Cash Aid if I refuse immunizations for my child using a Good Cause claim?

Hi everyone, I'm in a really difficult situation right now with CalWORKs. My friend doesn't want her 3-year-old to get immunization shots because of her personal beliefs, and they gave her a Good Cause letter to fill out. She wrote that she doesn't believe in immunizations, but now we're both freaking out that they might cut off her Cash Aid completely. Has anyone dealt with this before? Will CalWORKs actually stop her benefits just because she doesn't want to vaccinate her kid? She's a single mom and totally depends on that money for rent. This would be devastating if they cut her off! Does anyone know what happens with the Good Cause letter after you submit it?

Hey, I've been following this thread and wanted to add something that might help your friend. I went through a similar situation last year when my county started really cracking down on immunization compliance. One thing I learned is that the quality of the Good Cause explanation really matters. Like CosmicVoyager mentioned, just writing "I don't believe in immunizations" probably won't be enough. When I helped my neighbor with her form, we made sure to be very specific about her religious beliefs and how they specifically conflicted with vaccination requirements. Also, even if the initial Good Cause claim gets denied, don't panic! The appeal process (State Hearing) gives you another chance to present your case with better documentation. I'd recommend your friend start gathering supporting documents now - letters from religious leaders, documentation of specific religious teachings, etc. - just in case she needs them for an appeal. The most important thing is to stay in communication with her worker and respond to any requests for additional information quickly. Counties sometimes deny claims just because people don't provide enough detail, not necessarily because the reason itself is invalid. Hope this helps and that everything works out for your friend!

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I'm pretty new to navigating CalWORKs myself, but I wanted to share what I learned from my case worker about the timeline for appeals since someone just asked about it. When you request a State Hearing, they're supposed to schedule it within 90 days, but it's usually much faster - like 30-45 days in most counties. The good news is that if you request the hearing before your benefits get reduced, you can ask for "aid continuing" which means they keep paying your full amount while the appeal is pending. You have to specifically ask for this though - it's not automatic. One thing that really helped me when I was dealing with a different CalWORKs issue was keeping a simple log of every phone call and interaction. I just wrote down the date, who I talked to, and what they said. It sounds like overkill but it actually saved me when there was confusion about what documents I had already submitted. Also wanted to mention that some counties have CalWORKs advocates or legal aid services that can help with appeals for free. It might be worth looking into if your friend's situation gets more complicated. The whole system can be really overwhelming when you're dealing with it alone!

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Wow, that 10-day deadline is really tight! Thanks for mentioning that @Rachel Clark - that s'exactly the kind of detail that could make or break someone s'case. I m'going to screenshot this whole conversation and send it to my friend so she has all this information in one place. It s'crazy how much you have to know just to navigate the system properly. I really appreciate everyone taking the time to share their experiences here - it s'so much more helpful than trying to figure this out from the official websites alone!

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This 10-day deadline info is SO important - thank you for mentioning it! I'm going to make sure my friend knows about this right away. It sounds like timing is everything with these appeals. I'm really grateful for all the detailed advice everyone has shared here. Between the religious documentation suggestions, the Claimyr service for getting through to workers, and now knowing about the aid continuing deadline, I feel like we actually have a plan if her Good Cause gets denied. This community is amazing - I had no idea where to even start when I first posted this question!

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Can I report unofficial rent increase to mom for CalWORKs Cash Aid? No formal receipts

Just got approved for CalWORKs Cash Aid last week but my situation already changed. My mom is increasing my rent from $650 to $850 starting next month because her own bills went up. Problem is, I pay her in cash and don't have an official rental agreement since it's family. Will CalWORKs even count this as a legitimate expense since I can't provide formal receipts? My worker already seems annoyed with me for calling too much. Do I need to wait until my SAR7 to report this change or should I do it now? This rent increase will leave me with basically nothing for other necessities.

UPDATE: Finally spoke with my worker! You were all right - the Cash Aid amount won't change but I can report the higher rent expense for CalFresh. My mom wrote a letter stating the new rent amount and I submitted it through BenefitsCal. My worker also gave me info about the Housing Support Program but said there's a waitlist in my county right now. At least my CalFresh should increase a bit which will help. Thanks everyone for the advice!

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Glad you got it sorted out! That's exactly how it works - CalWORKs cash aid is a flat rate but CalFresh does factor in housing costs. Even a small increase in CalFresh benefits can make a real difference when you're stretching every dollar. Good call on getting your mom to write that letter too, having documentation makes everything smoother with the county. Hope the Housing Support Program waitlist moves quickly for you!

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