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Samantha Howard

CalFresh pending deposit missing from EBT app - California benefits not showing up?

Anyone else having trouble seeing their pending CalFresh deposits on the EBT Provider app today? I usually get my benefits deposited on the 10th and I always see a 'Pending Deposit' notification a day or two before. It's already the 9th and nothing is showing up in the app! Called the EBT customer service number but got stuck in the automated system for 25 minutes before giving up. I'm in Los Angeles County and really counting on these benefits to feed my kids this weekend. Is this happening to anyone else in California or just me? Getting worried they discontinued my benefits without telling me...

Same here!! Im in sacramento county and my pending deposit always shows 2 days before but nothing today. Website is showing my account is still active though so im hoping its just the app glitching?

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That's a little reassuring that it's not just me! Did you check your BenefitsCal account too? Mine still says I'm active but I'm still freaking out because my kids literally have no food if these benefits don't come through.

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Sarah Ali

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This happens EVERY MONTH 🙄 The app is completely unreliable for showing pending deposits. Sometimes it shows them, sometimes it doesn't. Your benefits will probably still load on your regular day. If you've gotten no discontinuance notice and haven't missed reporting anything on your SAR7, you should be fine.

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Thank you! I did submit my SAR7 last month and got the confirmation, so hopefully you're right. This app causes me so much anxiety, I wish they would fix it already.

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Ryan Vasquez

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The EBT Provider app has been having technical issues since their system update last week. The CalFresh pending deposits feature is currently down for many counties in California. However, this is just a display issue - your benefits should still load on your regular issuance date assuming your case is active. If you want to verify your status, you can check your BenefitsCal account or call your county office directly.

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Avery Saint

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OMG thank u 4 explaining!! Been panicking all morning cuz I need 2 grocery shop tomorrow and thought my benefits got cut!

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Taylor Chen

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I had this exact problem last month! The pending deposit never showed up in the app, but my CalFresh benefits loaded right on time on my regular day. The app developer seriously needs to fix this - it causes so much unnecessary stress when you're trying to budget for food and can't tell if your benefits are coming. If you're really worried, try Claimyr.com to get through to an actual CalFresh worker. It helped me bypass the phone wait times when I had a similar issue. They have a video that shows how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8. I was able to confirm my benefits were still active even though the app wasn't showing the pending deposit.

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Thanks for the tip! I might try that service if my benefits don't show up tomorrow. Have you used it more than once? Does it actually work to get through to a real person?

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Taylor Chen

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Yes, I've used it twice now - once for this issue and once when I needed to add my newborn to my case. Got through to a real person both times within 15 minutes instead of waiting hours or getting disconnected.

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its not just the app its the whole ebt system thats mess up. my friend works for the county and says they doing updates but nobody tells us nothing about it!!!1! happens EVERY TIME they do updates at the start of the quarter

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Ezra Bates

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This is correct. The EBT system undergoes quarterly maintenance, typically during the first week of January, April, July, and October. During these periods, the pending deposit feature often experiences disruptions. However, the actual benefit issuance schedule should remain unaffected. If you don't receive your benefits on your regular issuance day, that would be the time to contact your county office.

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UPDATE: My benefits just loaded this morning right on schedule! The pending deposit never did show up in the app, but everything is working fine now. Thanks everyone for helping calm me down!

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Sarah Ali

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See? Told ya! The app is garbage but the benefits system itself usually works fine. Glad you got your food money! 🙌

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Avery Saint

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Yay!! Mine loaded 2! Wish theyd fix that app tho, gives me a heart attack every month lol

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Aria Park

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This is such a relief to read! I'm a new CalFresh recipient in Orange County and was having the exact same panic when my pending deposit didn't show up yesterday. I'm still learning how all this works and thought maybe I did something wrong with my paperwork. It's frustrating that the app is so unreliable - when you're depending on these benefits to feed your family, every little glitch feels like a crisis. Thanks to everyone who shared their experiences, it really helps newcomers like me understand that these technical issues are normal (even if they shouldn't be!).

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MidnightRider

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Welcome to the CalFresh community! I totally understand that panic feeling - I've been receiving benefits for about 6 months now and I STILL get anxious when the app doesn't work properly. You're definitely not alone in feeling like every glitch is a crisis when you're relying on these benefits. The learning curve is real, but this community has been so helpful for figuring out what's normal vs. what's actually a problem. Glad your benefits came through okay!

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I'm new to CalFresh too and this thread is so helpful! I'm in Riverside County and was literally about to drive to the county office tomorrow because I thought my case got closed when the pending deposit didn't show. It's crazy how much stress these app glitches cause when you're already dealing with food insecurity. I wish they would at least put up a notice in the app when they're having technical issues so we know it's not our benefits being cut off. Thanks everyone for sharing - it's good to know this is a known issue and not something I messed up!

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