USAA: Month-old claim still not approved. Any advice to speed up process?

I found a way to solve delayed insurance claim approval, watch this: https://www.youtube.com/watch?v=A6wowt2pG_c

Ugh, I feel your pain. I had a claim that took forever to get approved. Make sure you have all your documents ready when you call. They might ask for additional info, so be prepared to email or fax stuff over. Good luck!

A month isn't too bad tbh. I've been waiting for 3 months now 😭 The system is so backed up its ridiculous

Pro tip: I found a way to actually get someone on the phone without waiting forever. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://www.claimyr.com

Here's what you need to do to get your claim approved faster: 1. Gather all relevant documents (police reports, medical records, receipts, etc.) 2. Write a detailed account of the incident 3. Call the claims department early in the morning - they're less busy then 4. Ask for a direct email or fax number to send additional info 5. Follow up every week if you don't hear back 6. If it's taking too long, ask to speak with a supervisor 7. Keep a log of all your communications Stay persistent and don't be afraid to advocate for yourself. The squeaky wheel gets the grease!

have u tried checking ur claim status online? sometimes its faster than calling

This is why I switched to a different insurance company last year. Couldn't deal with the constant delays and runaround anymore. Good luck OP!

Plot twist: what if the insurance companies are secretly run by sloths? 🦥 That would explain the speed of their claims process lmao

Hey OP, what kind of claim is it? Auto, home, health? The process can vary depending on the type.

unpopular opinion: sometimes the delay is bcuz they're actually being thorough and making sure everything checks out. patience is key

I'm going through something similar right now - my claim has been pending for about 3 weeks. What I've learned is that calling first thing in the morning (like 8 AM) gets you through faster, and don't be afraid to ask for specifics about what's holding things up. They'll usually tell you if they're waiting on something from you or if it's just in their internal review process. Also, get a claim number and reference it every time you call - it helps them pull up your file quicker. Hope this helps and you get it resolved soon!

Honestly, a month does seem excessive for a straightforward auto claim. I'd definitely call them and ask for a specific timeline - don't let them give you vague answers like "it's processing." Ask exactly what steps are left and when you can expect each one to be completed. Also, if you haven't already, make sure you've submitted everything they need upfront. Sometimes they'll sit on a claim waiting for one document without bothering to tell you. Document everything too - dates, times, who you spoke with. If they keep dragging their feet, mention you're considering filing a complaint with your state's insurance commissioner. That usually gets their attention pretty quick!