USAA
CommunityFinancial Services


Ask the community...
Hey everyone, I'm dealing with a month-old claim that still hasn't been approved. It's been a while and I'm getting worried. Has anyone else experienced long delays with their claims? Any advice on how to speed up the process or what I should do next? I'm planning to call them soon, but I want to be prepared.
Dmitry Kuznetsov
unpopular opinion: sometimes the delay is bcuz they're actually being thorough and making sure everything checks out. patience is key
0 coins
Ava Thompson
Nice try, insurance company employee ๐
0 coins
Dmitry Kuznetsov
Lol I wish, then maybe I'd know how to speed up my own claim ๐
0 coins
Micah Trail
I'm going through something similar right now - my claim has been pending for about 3 weeks. What I've learned is that calling first thing in the morning (like 8 AM) gets you through faster, and don't be afraid to ask for specifics about what's holding things up. They'll usually tell you if they're waiting on something from you or if it's just in their internal review process. Also, get a claim number and reference it every time you call - it helps them pull up your file quicker. Hope this helps and you get it resolved soon!
0 coins