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Amelia Martinez

What reasons can you quit a job and still get unemployment benefits from Washington ESD?

I'm thinking about quitting my current job because my boss has been cutting my hours from 40 to like 15-20 per week and I can barely pay rent. But I'm worried if I quit I won't be able to get unemployment benefits. Does anyone know what reasons Washington ESD considers 'good cause' for quitting? I've heard some people say you can get UI even if you quit but I'm not sure what qualifies. Really need to know before I make this decision.

Yes there are definitely situations where you can quit and still get unemployment in Washington. It's called 'voluntary quit with good cause.' The main ones I know of are: unsafe working conditions, harassment/discrimination, significant reduction in hours or pay, employer changed the terms of employment substantially, domestic violence situations, or if you had to quit to care for a family member. Your hour reduction might qualify since it sounds pretty drastic.

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That's really helpful! My hours went from 40 to about 15-18 per week so that's more than a 50% cut. Do I need to document this somehow?

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Definitely keep records of your schedules, pay stubs showing the reduction, any emails or texts about the hour cuts. Washington ESD will want proof of the substantial change in working conditions.

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Washington ESD does allow unemployment benefits if you quit for 'good cause' but it's pretty strict. The main reasons are unsafe working conditions, harassment, discrimination, or if your employer significantly changed your job duties or pay. You'll need to document everything - emails, schedule changes, witnesses, etc. The burden of proof is on you to show you had no choice but to quit.

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How much documentation do I need? I have some text messages from my supervisor about schedule changes but not much else written down.

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Start documenting everything NOW. Keep a daily log of incidents, save all communications, and if possible get witness statements from coworkers. Washington ESD will investigate and contact your employer, so you need solid evidence.

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Just be careful because even with good cause, Washington ESD will investigate your claim thoroughly. You'll need to prove that you tried to resolve the issue with your employer first before quitting. Did you talk to your boss about the hour reduction or file any complaints?

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I did ask my manager about it twice and she just said 'business is slow' but other people are still getting their full hours. Should I document those conversations somehow?

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Yes, write down the dates you spoke with her and what was said. If you have any witnesses or emails, even better. The more documentation the stronger your case.

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I quit my job last year due to harassment and got approved for UI benefits. The key is proving 'good cause' - which means a reasonable person in your situation would have also quit. Hostile work environment, discrimination, unsafe conditions, or significant changes to your job terms can qualify. But you also have to show you tried to resolve it first.

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Did you have to talk to HR or management before quitting? My company is too small for HR and my supervisor IS the management.

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In small companies it's harder but you should still try to address it in writing if possible. Even an email to your supervisor saying 'I need to discuss these scheduling issues' creates a paper trail showing you tried to resolve things.

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Been dealing with Washington ESD for years and here's the thing - they're pretty conservative about quit cases. You can quit for good cause but you better have your ducks in a row. The main qualifying reasons are: unsafe working conditions, harassment/discrimination, significant reduction in hours or pay, or if your employer violated labor laws. BUT you have to prove you tried to fix the situation first and that quitting was your only reasonable option.

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What if they cut my hours so much I can't pay my bills? I went from 40 hours to maybe 15 hours a week.

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That could definitely qualify as good cause! A significant reduction in hours that makes the job unsuitable is grounds for quitting and getting UI. Document the hour reduction with pay stubs and any communications about it.

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Wait, really? My hours got cut from full time to part time and I didn't know I could still get unemployment if I quit. How do you prove it was a 'significant' reduction?

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I actually went through this exact situation last year and got approved for UI after quitting due to hour reduction. The key is showing that the reduction was substantial and that you made reasonable efforts to address it. In my case I had to wait about 3 weeks for adjudication while they investigated but I did get approved. One thing that helped was that I found my replacement was getting more hours than they were giving me, which showed it wasn't really about business being slow.

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Wow that's exactly my situation! How did you prove that your replacement was getting more hours?

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I had coworkers who were willing to provide statements about the scheduling differences. Also my replacement posted on social media about working overtime which helped my case.

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Wait how long did it take to actually get your first payment after they approved you? I'm in adjudication now for a similar issue.

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Once approved it was pretty fast, like within a week I got my first payment. But the adjudication process itself took almost a month.

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Whatever you do, don't just quit without trying other options first. I made that mistake and got denied. Try talking to your supervisor in writing about the issues, document everything, and if possible see if you can get transferred to a different department or supervisor. Washington ESD wants to see that you exhausted all reasonable alternatives before quitting.

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There's nowhere to transfer to, it's a small business with like 12 employees total. And honestly I'm scared to confront my supervisor because she's already targeting me.

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I get that it's scary but you need some kind of paper trail showing you tried to address the issues. Even something like 'I wanted to follow up on our conversation about scheduling' in an email can help your case later.

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Has anyone here had luck actually getting through to Washington ESD to ask about this stuff? I've been trying to call for weeks about my own quit situation and can never reach a human. The automated system is useless for these complex good cause questions.

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The phone situation is absolutely terrible. I discovered this service called Claimyr that actually gets you through to an Washington ESD agent. They have this system that calls for you and waits on hold until they reach someone. Check out claimyr.com - there's a video demo at https://youtu.be/7DieNd3C7zQ that shows exactly how it works. Saved me hours of calling.

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That sounds too good to be true honestly. How much does it cost?

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It's worth checking out their site for details, but the main thing is it actually works. I was able to get clarification on my good cause situation within a day instead of weeks of failed calling.

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Ugh I feel you on the toxic supervisor situation. The whole process is such a nightmare though - even if you quit for good cause, you still have to file for benefits, go through adjudication, possibly have a hearing where your employer disputes your claim. And if Washington ESD decides you didn't have good cause, you're stuck with an overpayment. It's so stressful.

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That's what I'm worried about. What if I quit and then they deny my claim? Then I'm screwed with no job and no benefits.

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That's why documentation is so crucial. If you have solid evidence of the hostile work environment, hour reduction, or other qualifying issues, your chances are much better. Don't quit on impulse - build your case first.

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I had to quit my last job because of unsafe working conditions and it took FOREVER to get my benefits approved. Washington ESD made me jump through so many hoops - they interviewed me, my former employer, witnesses. The whole adjudication process took like 6 weeks. But I finally got approved because I had photos of the safety violations and incident reports I'd filed with my supervisor.

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Six weeks?? How did you survive financially during that time? I have maybe two weeks of savings.

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Had to borrow money from family and picked up some gig work. It sucked but it was worth it in the end. Just make sure you keep filing your weekly claims even while the adjudication is pending.

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This is exactly why I'm scared to quit. The uncertainty of whether you'll get approved is terrifying when you have bills to pay.

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BTW if you're having trouble getting through to Washington ESD to ask about your specific situation, I discovered this service called Claimyr that helps you actually reach a human agent. They basically call for you and get you connected - saved me hours of trying to get through myself. Check out claimyr.com and there's a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works.

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Oh interesting, I didn't know services like that existed. Is it expensive?

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It's way cheaper than losing weeks of benefits because you can't get through to clarify your situation. Plus they're pretty good at getting you connected quickly instead of waiting on hold forever.

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I used Claimyr too when I had questions about my adjudication. Definitely worth it when you need to talk to someone at Washington ESD about complex situations like quitting for good cause.

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Here's the complete list of reasons Washington ESD accepts for quitting and still getting UI: 1) Unsafe working conditions, 2) Harassment or discrimination, 3) Significant reduction in hours or pay, 4) Major change in job duties, 5) Employer violating labor laws, 6) Domestic violence situations, 7) Medical reasons (though this is tricky), 8) Relocation due to spouse's job transfer. The key is ALWAYS documenting everything and showing you tried to resolve the issue first.

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This is super helpful! My situation seems to fit #2 and #3. Should I wait to quit until I have more documentation?

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Yes, definitely build your case first. Keep detailed records for at least 2-3 weeks if possible. Include dates, times, witnesses, and any communications. The stronger your documentation, the better your chances.

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What counts as 'significant' reduction in hours? My employer cut me from 35 hours to 25 hours - is that enough?

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Just wanted to add that constructive dismissal is also covered under Washington good cause rules. That's when working conditions become so intolerable that a reasonable person would be forced to quit. Sounds like what you're dealing with might fall under this category too.

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I hadn't heard that term before. What exactly counts as constructive dismissal?

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It's basically when your employer makes your job so difficult or unpleasant that you have no choice but to quit. Major hour reductions, harassment, unsafe conditions, significant changes to job duties without notice. The key is showing you had no reasonable alternative but to leave.

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omg this is so stressful. i quit my job 2 weeks ago because my manager was scheduling me for shifts i told them i couldnt work (i have night classes) and now im worried i wont get approved for unemployment. should i even bother applying??

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Definitely apply! If you clearly communicated your availability when hired and they're scheduling you outside those hours, that could be good cause. Just make sure you have documentation of your class schedule and any communications about your availability.

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i do have emails where i told them about my school schedule when i got hired. and i have my class schedule printed out. think thats enough?

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That's a good start. Also document any conversations you had about the scheduling conflicts and whether you tried to resolve it before quitting.

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The Washington ESD website has a whole section about voluntary quit with good cause but it's pretty vague. From what I understand, they look at whether you had reasonable alternatives to quitting and whether the situation was the employer's fault. Hour reduction definitely falls under this if it's substantial (usually 20% or more) and not due to your performance or misconduct.

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My reduction is definitely more than 20%. Going from 40 to 15 hours is like a 62% cut. And my performance reviews have all been good.

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That sounds like a strong case for good cause then. Just make sure you file your claim as soon as possible after quitting and be completely honest about the circumstances.

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One thing to keep in mind - even if you quit for good cause, there might be a waiting period before benefits start. And you'll still need to meet all the other UI requirements like job searching and being available for work. The good cause just means you won't be disqualified for voluntarily leaving your job.

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Wait, so there's still a waiting period even if I quit for good cause? How long?

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It varies but usually 1-2 weeks. Plus whatever time the adjudication takes. That's why having some savings or a plan is important before you quit.

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I hate to be negative but the adjudication process for voluntary quits is really intense. They're going to contact your employer and get their side of the story. Make sure you have all your documentation ready because they will ask for specific dates, times, witnesses, etc. It's not just about having good cause, you have to prove it.

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That's actually really helpful to know. What kind of questions do they typically ask during adjudication?

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They'll want to know exactly what happened, when it happened, who you talked to about it, what your employer said, whether you looked for other solutions, why you couldn't continue working. Be prepared to provide specific examples and dates.

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This whole thread is making me realize I should have documented more when I was dealing with my awful boss last year. I just couldn't take it anymore and quit without really thinking about unemployment benefits. Now I know better but it's too late for that situation.

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Yeah, I'm learning so much from everyone's experiences. It's crazy how much you need to know just to protect yourself.

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The system is definitely not designed to be user-friendly. But knowledge is power - at least now you know what to do if you're ever in that situation again.

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One thing people don't mention enough is that you should try to quit 'properly' if possible. Give notice, document your reason for leaving in writing if you can, don't just walk out in anger. It looks better during the adjudication process if you handled it professionally even though they were treating you poorly.

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Good point. Should I put my reason for quitting in my resignation letter?

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I would keep it factual and brief. Something like 'Due to the significant reduction in my scheduled hours, I am unable to continue in this position.' Don't get emotional or accusatory, just state the facts.

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Does anyone know if you can get UI if you quit because of COVID concerns? Like if your workplace isn't following safety protocols?

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Unsafe working conditions have always been good cause for quitting, and that includes health and safety issues. If your employer isn't following required safety protocols or putting you at unreasonable risk, that could definitely qualify.

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Thanks, that's what I was hoping. My restaurant job is basically pretending COVID doesn't exist and I'm immunocompromised.

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Here's what I wish someone had told me: if you're thinking about quitting, start looking for another job FIRST. Even if you get approved for UI benefits, it's going to be way less money than your current job. And if you get denied, you're stuck with nothing. Job searching while employed is so much easier than job searching while unemployed and stressed about money.

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That's good advice but honestly my current situation is affecting my mental health so much that I'm not sure I can keep going much longer.

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I totally get that. Maybe consider calling in sick for a day or two to give yourself some breathing room while you plan your next move? Sometimes a short break can help you think more clearly.

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This is so true. I was so burnt out from my toxic job that I couldn't even focus on job applications. Had to quit for my sanity but then struggled financially for months.

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If you do decide to quit, make sure you understand the difference between 'good cause' and 'compelling family reasons' - they're two different categories with different requirements. Good cause is about work-related issues, compelling family reasons is more about personal/family situations. Don't mix them up when you file your claim.

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What's an example of compelling family reasons? Is that like if you need to care for a sick family member?

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Exactly - things like caring for a sick family member, domestic violence, or other urgent family situations. But the requirements and documentation are different from good cause related to work conditions.

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Whatever you decide, don't let your employer know you're planning to quit for unemployment benefits. Some employers will try to contest your claim or even fire you before you can quit. Keep your documentation private and don't discuss it with coworkers who might report back to management.

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Good point. I already told one coworker about how awful my supervisor is but I didn't mention anything about unemployment benefits.

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Just be careful about what you say going forward. You want to protect yourself and your potential claim.

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The documentation thing cannot be stressed enough. I thought I had a solid case - my supervisor was clearly retaliating against me for filing a complaint. But I didn't have enough written evidence and Washington ESD denied my claim. Had to appeal and it took months to get resolved. Save every email, text, keep a journal, whatever you can do.

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Did you eventually win your appeal? How did that process work?

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Yes but it was a nightmare. Had to have a phone hearing, present all my evidence, and my former employer tried to dispute everything. Thank god I had a witness who was willing to testify. The whole thing took like 4 months total.

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Can I just say how messed up it is that we have to jump through all these hoops just to get unemployment benefits when we're dealing with terrible work situations? Like, if your job is so bad that you can't stay, shouldn't that be obvious grounds for benefits? The system puts all the burden on the worker to 'prove' they had no choice.

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I know right? It's like they assume everyone is trying to scam the system instead of people genuinely needing help.

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The system is definitely designed to make it hard to get benefits. They'd rather pay out as little as possible than help people who actually need it.

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I understand the frustration but there are legitimate reasons for the requirements. Without documentation requirements, it would be too easy for people to quit any job and claim it was hostile. The system has to balance helping people with preventing abuse.

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If you're dealing with schedule changes and hour reductions, that's actually pretty strong grounds for a good cause quit. Washington ESD considers it a 'constructive dismissal' when an employer makes your job unsuitable by changing the terms significantly. Just make sure you have evidence of what your original schedule/hours were versus what they changed it to.

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I have my original job offer letter that mentions full-time hours, and my recent paystubs showing the reduced hours. Would that be enough evidence?

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That's a great start! Also keep any communications about the schedule changes - emails, texts, even handwritten notes from your supervisor. The more evidence you have, the stronger your case.

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One more thing - if you do quit and file for benefits, be completely honest in your application. Don't try to make your situation sound worse than it was, but also don't downplay legitimate issues. Washington ESD investigators are pretty good at spotting inconsistencies, and lying on your application can get you in serious trouble.

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That's good advice. I tend to downplay things so I'll make sure to be accurate about how bad the situation really is.

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Exactly. Stick to the facts and let the evidence speak for itself. Your situation sounds legitimate so don't worry about overselling it.

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Been following this thread and wanted to mention that if you're having trouble reaching Washington ESD with questions about your specific situation, that Claimyr service someone mentioned earlier is legit. I used it when I had questions about my own quit situation and it saved me so much time trying to get through on the phone. The peace of mind of talking to an actual person was worth it.

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Thanks for the recommendation. I might need to use that once I figure out my next steps.

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Yeah, especially for complex situations like yours where you want to make sure you understand all the requirements before making a decision.

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Just want to add my support - toxic work environments are no joke and you shouldn't have to suffer through them. Whatever you decide, prioritize your mental health and safety. Money is important but your wellbeing matters too. You've got this!

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Thank you so much. This whole thread has been incredibly helpful and supportive. I feel like I have a much better understanding of my options now.

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That's what this community is for! Keep us updated on how things go, and remember that you deserve to work in a respectful environment.

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Agreed! And remember, even if the unemployment process is complicated, there are resources and people willing to help. Don't let fear of the system keep you trapped in a bad situation.

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I tried calling Washington ESD about my voluntary quit situation last month and finally got through using that Claimyr service someone mentioned earlier. The agent I spoke with was really helpful and explained exactly what documentation I needed for my good cause claim. Definitely recommend it if you need to actually talk to someone instead of guessing what they want.

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How quickly were you able to get through with that service?

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Same day I signed up, they called me back within a few hours to let me know they had connected me with an agent. So much better than the endless busy signals.

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Just want to warn everyone that even if you have good cause, there might be a waiting period before you can collect benefits. I had to wait an extra week because they classified my quit as 'good cause with fault' vs 'good cause without fault' - apparently there are different categories.

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That's an important distinction. 'Good cause without fault' is when the employer does something wrong (like reducing hours without cause). 'Good cause with fault' might be something like quitting due to transportation issues that aren't the employer's fault.

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In my case it sounds like it would be 'without fault' since they're cutting my hours for no performance reason?

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Most likely yes, especially if other employees are still getting full hours and your performance is good.

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The system is so broken honestly. I had CLEAR good cause (sexual harassment by supervisor) and it still took 6 weeks to get approved because they had to do a full investigation. Even with documentation and witnesses. Just be prepared for a long wait even if your case is obvious.

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thats so frustrating! did you at least get back pay for those 6 weeks?

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Yes eventually I got all the back payments, but those 6 weeks were really rough financially. Make sure you have some kind of backup plan while you wait.

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For what it's worth, I quit my job due to schedule changes that conflicted with my second job and got denied initially. But I appealed and won because I was able to show that I had communicated my availability constraints when I was hired and that the schedule change was sudden and unreasonable. Don't give up if you get denied at first.

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How long did the appeal process take?

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The appeal hearing was scheduled about 3 weeks after I filed it, and I got the decision about a week after the hearing. So about a month total.

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Honestly the best advice is to try really hard to get fired instead of quitting if possible lol. I know that sounds weird but getting terminated for non-misconduct reasons is way easier to get UI for than proving good cause for quitting.

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That's actually not bad advice if you can manage it ethically. Like if you're being constructively dismissed anyway, sometimes it's better to let them terminate you rather than quit.

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I thought about that but I don't want to risk having a termination on my record when I'm job hunting.

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Fair point, depends on your industry I guess. In some fields nobody cares about termination reasons, in others it matters more.

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Quick question - if you quit with good cause, do you still have to do the job search requirements while collecting UI? Or is that waived?

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You still have to do job searches. Good cause for quitting affects your eligibility to receive benefits, but doesn't change the ongoing requirements like job search activities once you're approved.

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Got it, that's what I figured but wanted to make sure. Thanks!

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The documentation thing is so important. I learned this the hard way - I had good cause (workplace harassment) but didn't document it well enough initially. Had to appeal and provide way more evidence than I should have needed. Keep detailed records of everything - dates, times, witnesses, emails, texts, whatever you have.

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That's really good advice. I'm going to start keeping a log of every conversation about my hours and any other issues that come up.

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Smart move. Even if it seems like overkill, having too much documentation is way better than not having enough when you need to prove your case.

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Update on my earlier comment about using Claimyr - I ended up getting approved for UI after quitting due to unsafe working conditions. The Washington ESD agent I talked to through their service helped me understand exactly what evidence I needed to provide. Definitely worth it if you're dealing with a complex situation like good cause quitting.

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That's great to hear! I think I'm going to try that service too since this whole good cause thing seems pretty complicated to navigate on your own.

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Yeah it really helped to talk through my specific situation with someone who actually knows the Washington ESD rules inside and out. Way better than trying to interpret the website information.

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Just wanted to add one more thing - make sure you apply for UI immediately after quitting, don't wait around thinking about it. Your claim date is based on when you file, not when you quit, so any delay just costs you money. Even if you're not sure about the good cause thing, file the claim and let them sort it out.

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Good point, I hadn't thought about the timing aspect. I was planning to wait until I actually quit but sounds like I should file right away.

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Exactly. You can't get benefits for weeks before you file your claim, so every day you wait is money you can't get back even if you're eventually approved.

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