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Final thought - if you're really unsure, you can always start with no withholding and then add it later if you want. But it's harder to go the other way if you realize you need the full amount each week.
I went through this exact same decision a few months ago and chose to withhold the 10%. Best decision I made! When tax season came around, I actually got a small refund instead of owing money. The peace of mind was totally worth the slightly smaller weekly payments. Plus, like others mentioned, you can always change it later if your situation changes. Washington ESD makes it pretty easy to update in your online account.
Just wanted to share another resource that might help - the Washington State Ombudsman's office. They can investigate complaints about state agencies when normal channels fail. I had to use them last year when ESD lost my appeal paperwork (twice!). You can file a complaint online at ombuds.wa.gov or call 1-800-562-6025. They don't resolve issues directly, but they can light a fire under ESD to actually respond. In my case, I got a call from a supervisor within 48 hours of filing the complaint. It's worth trying if your expedite request doesn't pan out in the next week or so.
That's an excellent resource @Mateo Sanchez! I had no idea the Ombudsman's office could help with ESD issues. I'm definitely bookmarking this for future reference - hopefully I won't need it if the adjudicator actually calls this week as promised, but it's good to know there's another avenue if things stall out again. It's sad that we need so many workarounds just to get basic government services, but I really appreciate everyone sharing these tips. This thread should be pinned for other people dealing with adjudication nightmares!
I've been lurking in this community for a while and finally decided to create an account after reading your post @Daniela Rossi. I'm so sorry you're dealing with this nightmare - 12 weeks is completely unacceptable! I just wanted to add one more resource that helped me when I was stuck in adjudication for 9 weeks last fall: the WorkSource offices sometimes have direct lines to ESD that bypass the main customer service queue. I went to my local WorkSource in person (you can find locations at worksource.wa.gov) and explained my situation to a counselor there. She was able to make a direct call to ESD on my behalf and actually got through to someone who could access my file immediately. The counselor told me this isn't widely advertised because they'd be overwhelmed, but WorkSource staff have special access for helping clients with urgent ESD issues. It might be worth trying if the other suggestions don't work out - sometimes an in-person advocate calling on your behalf carries more weight than individual calls. Really hoping the expedite request works out for you! The fact that they identified the actual issue (employer not responding) is a huge step forward. Keep us posted on how it goes! 🤞
@Amara Oluwaseyi this is such a helpful tip about WorkSource offices! I had no idea they had direct lines to ESD - that could be a game changer for people who are completely stuck like I was. I m'definitely going to remember this for future reference and will share it with others who are struggling to get through. It makes so much sense that having an advocate call on your behalf would carry more weight than individual attempts. Thanks for taking the time to create an account and share this resource - every little bit of insider knowledge helps when dealing with this broken system! Hopefully my expedite request pans out, but it s'reassuring to know there are still other options if things stall again.
Just checking back in - did you end up getting any official letter from ESD yet? When I talked to the agent, they said letters were going out in batches and some people might not get them for 4-6 weeks after the balance shows as zero in the system.
Not yet! I finally got through to ESD yesterday (used that Claimyr service someone mentioned, which worked great) and the rep confirmed my overpayment was forgiven under the federal waiver program. She said I should receive an official letter within the next 2-3 weeks. Such a relief! Thanks everyone for your help with this.
That's awesome news Dylan! I'm so glad you got confirmation and can finally stop worrying about it. I've been dealing with a similar situation - my PUA overpayment of $2,800 disappeared about a week ago and I've been checking daily to make sure it doesn't come back. Haven't called yet but your experience gives me confidence that it's probably legitimate. Did the ESD rep mention anything about whether these waivers affect your eligibility for future benefits? I'm planning to file a new claim later this year and want to make sure this won't cause any issues.
Update us when you find out! I'm curious how this turns out since I'm sure other people have similar worries.
I went through something similar last year and completely understand the anxiety you're feeling. Based on my experience and research, Washington ESD typically has a 3-year statute of limitations for most overpayment issues, though they can extend it to 6 years in certain circumstances. The good news is that if you made honest mistakes rather than intentionally trying to defraud the system, they usually treat it as a simple overpayment rather than fraud. Since it's been 2 years and you haven't heard anything, that's actually a positive sign. Most audits and overpayment determinations happen within the first year after a claim ends. Try checking your online ESD account first - it should show any pending issues or flags on your claim history.
StarSurfer
Good luck with your job search. The 26 weeks will go by faster than you think.
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Oliver Brown
Just wanted to add that it's really important to keep track of your weekly certifications too. I missed filing one week because I was sick and even though I called Washington ESD to explain, they still counted it against my 26 weeks. Make sure you set reminders to file every week on time - usually Sunday through the following Saturday. Missing even one week can mess up your benefit timeline.
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