Washington Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

doesnt help u right now but for next time try setting up direct deposit to ur regular bank account instead of using the reliacard. way less hassle and no stupid limits

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Yeah, that would definitely be better. I didn't realize the ReliaCard would be such a pain when I first set up my unemployment.

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so did u get it figured out??? curious what worked since i might have the same problem next month lol

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Update: I took everyone's advice and tried multiple things. First, I did get through to my landlord who agreed to waive the late fee if I pay the remaining amount tomorrow. Then I also went to a US Bank branch and was able to get a $500 cash advance over the counter (they said that has a different limit than money orders). So I'm getting most of the remaining amount today after all! Thanks for all the help everyone!

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i did uber eats during covid when i was on unemployment and it was fine just reported everything

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Did you find it was still worth it financially after they reduced your benefits? I'm trying to figure out if I should just do as many Instacart hours as possible or if there's some sweet spot where it makes sense to limit hours.

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Just to follow up on some of the questions in this thread: 1. Yes, you should report GROSS earnings before Instacart's commission or any expenses 2. Keep your own records - screenshots of your earnings each day, hours worked, etc. While Instacart does report income eventually, it won't match up with weekly claims timing 3. For the person asking about maximum hours - there's no perfect formula, but many find it beneficial to stay under that 25% threshold of your weekly benefit amount if possible, as that income won't reduce your benefits at all 4. For the original poster: since your claim is under review, make sure you're filing weekly claims even with no payment coming through yet. Report any gig work during this time. If approved, they'll calculate back payments based on these weekly claims

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Thank you so much for all this information. I'm definitely filing my weekly claims even though nothing is being paid yet. I'll start doing some Instacart and make sure to track everything carefully. Really appreciate everyone's help with navigating this!

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I tried appealing without a lawyer and lost. My situation was different (attendance issues) but the whole process was confusing and intimidating. If you can get a free consultation with an unemployment attorney, might be worth it. Some will take cases on contingency if they think you have a good chance of winning. Just my 2 cents.

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I think attendance issues are harder to win because there's usually clear documentation. The OP's situation with changing procedures and lack of training is much more likely to be successful without a lawyer.

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One thing to add that others haven't mentioned: once you request the appeal, start preparing a written statement. The judge will ask you to explain your side first. Having a clear, chronological explanation prepared will make a huge difference. Also, the legal definition of misconduct for unemployment in Washington is very specific - it's not the same as what an employer might consider grounds for firing. The employer must prove: 1. Your actions were deliberate violations of policies 2. Your behavior was not an error in judgment or ordinary negligence 3. Your actions harmed their business interests Since this was about changes to inventory procedures without proper training, you have an excellent chance of winning. Just be organized and factual in your presentation. Good luck!

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Thank you! I'm feeling much more hopeful now. I'll start organizing my timeline and evidence today, and I'll definitely keep filing my weekly claims in the meantime.

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Something else to consider: if your claim has been pending for 3 weeks, there might be an issue they need to resolve through adjudication. If that's the case, it could be worth following through just to make sure there's nothing in your record that could cause problems in the future. But honestly, most people just stop filing when they get a new job and it's totally fine.

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Mei Chen

After reading everyone's advice, I think I'm going to try calling ESD once more to see if I can find out why my claim has been pending. If I can get through, I'll let them know I found a job but would like to resolve anything for the weeks I was unemployed. If I can't get through after a few more tries, I'll probably just let it go and move on with my new job. Thanks everyone for the helpful information!

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Sounds like a good plan! Good luck with the new job!

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To answer your earlier question about notification - ESD typically sends both an email notification and updates your online account when a decision is made. The email usually just says to check your account for updates rather than giving the decision details.\n\nGood news is that in most cases when they call for clarification about reduced hours at a job, it's to determine if you had good cause to leave, which it sounds like you did. The standard is typically that a reduction of 25% or more in hours/pay can qualify as good cause for leaving employment. \n\nIf approved, you'll receive payments for all weeks you've claimed while in adjudication. The system will show those weeks moving from \

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Thank you so much for the detailed explanation. I'll keep an eye on my email and account. My hours were cut by almost 40% so hopefully that's enough to qualify as good cause. Just trying to stay positive while I wait!

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Here's what might be happening based on my experience working with claimants: 1. If your benefit year has ended, you won't see the weekly claim option until you file a new initial claim 2. If you have an adjudication or identity verification issue pending, sometimes the system restricts weekly filing until that's resolved 3. If you reported earnings over your benefit amount for several consecutive weeks, the system sometimes automatically stops offering the weekly claim option 4. There could be a technical issue with the phone system - they do sometimes have glitches I'd recommend checking your claim status on eServices if possible (maybe at a library or friend's house since your internet is down). If that's not possible, you need to speak with an agent directly. Be prepared with your claim ID number and personal identification information when you call.

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Thank you for these details! I think #3 might be my issue actually. I did work part-time the last few weeks but I still claimed because some weeks were under my benefit amount. I'll try to get to the library tomorrow to check online if the phone options don't work today.

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UPDATE: I finally got through! Turns out my claim had been flagged for an eligibility review because of my part-time work. That's why the weekly claim option wasn't showing up. The agent was able to reset something in the system and now I can file again. For anyone else having this issue - keep trying to reach an agent! Sometimes the system has issues that only they can fix on their end.

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how did u actually get thru to a person??? ive been trying for 2 days straight!

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Update on tax refund protection: I should clarify that Form 8379 (Injured Spouse) only works if the overpayment is only in your husband's name and you file jointly. The form protects your portion of the refund, not his. Another option is to request a Payment Trace from ESD confirming you have an active appeal. With documentation of an active appeal, you can sometimes prevent the tax intercept until the appeal is resolved. One thing that hasn't been mentioned: check if your husband received any communication from ID.me (the third-party verification service ESD uses). Sometimes the verification needs to happen through their system, not just by uploading documents to ESD directly.

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He never received anything from ID.me that I'm aware of. Our only communications have been through the ESD portal. I'll check our spam folders though just in case. Thanks for the clarification about Form 8379!

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my cousin had this exact issue last year and what fixed it was going in PERSON to a WorkSource office with all his ID docs. took 3 hours of waiting but he got someone to actually look at his stuff and fix it in the system. not all WorkSource offices can help with claims but some can!!

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I didn't realize going to WorkSource was an option! There's one about 30 minutes from us. That might be worth trying if we can't get through by phone. Thanks for the suggestion!

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Just wanted to update - I tried that Claimyr service that someone mentioned and ACTUALLY got through to ESD yesterday!!! The agent confirmed they received my faxed documents and said it would take "up to 3 weeks" for processing. At least now I know they have my stuff!

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That's a huge relief! Did they tell you whether you should be filing weekly claims in the meantime? I'm still confused about whether I should be doing that when my initial claim was denied.

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Yes, absolutely continue filing weekly claims even though your initial claim shows as denied. The system will allow you to file them, and they'll appear as "disqualified" until your identity verification issue is resolved. Once your identity is verified and if the appeal is successful, those weeks will be processed for payment retroactively (assuming you meet all other eligibility requirements for those weeks). If you don't file the weekly claims now, you cannot go back and file them later - you'd permanently lose eligibility for those weeks.

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Thank you! I'll start filing my weekly claims right away. I wish ESD would make this clearer on their website or when they notify you of a denial.

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One additional recommendation: Keep a copy of your response and any documentation you send to ESD. Take a photo or make a photocopy before mailing. If you can submit online through your eServices account, that's even better as it creates an electronic record. Having documentation of your timely response can be crucial if there's any follow-up required.

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Great suggestion - I'll definitely make copies of everything before sending it in. I don't see an option to upload this form online, so I'll need to mail it, but having copies makes a lot of sense.

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update us after u hear back! curious what happens cuz i might be going out of town next month too

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Will do! I'm mailing my response tomorrow, so hopefully I'll know something in a couple of weeks.

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Pro tip from someone who used to work in banking - when a direct deposit is sent to the wrong account number, there's a whole return process that has to happen. The receiving bank has to return the funds as unclaimable, then ESD has to reprocess once they receive that return. Each step can take 2-3 business days. So realistically you're looking at minimum a week, often 10 days total.

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This is exactly right. And if the incorrect account number actually belonged to someone else's account (rather than just being invalid), it can take even longer because there might need to be additional verification steps. The banking system is frustratingly slow with these corrections.

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Update: Payment just hit my account this morning! So it took exactly 7 business days from when I corrected the banking info. Thanks everyone for the help and reassurance that this was normal. I was really starting to worry.

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That's great news! Glad it came through. For future reference, this 5-7 business day timeframe is pretty standard for banking corrections with ESD. Make sure to double-check your banking info on your next weekly claim just to be certain everything is set correctly going forward.

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