Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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AstroAce

My sister had this EXACT problem last month!!! The payment was late and then when she finally got through to someone they said there was a "system flag" on her account even though nothing showed up online. They had to manually remove it. You NEED to talk to an actual person. Keep calling!!!

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Oh that's concerning. How long was her payment delayed before she got through to someone? I'm worried that if there's a flag on my account it won't resolve itself.

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AstroAce

It took her like 9 days to get the payment. She called every single day for hours. Super frustrating! But once she got through to someone they fixed it right away.

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Just got off the phone with ESD (finally got through after calling at exactly 7:59am). The representative confirmed they're having both payment processing delays AND phone system problems. She said payments are taking up to 5 business days longer than usual for many claimants. For anyone else experiencing this: she recommended NOT calling multiple times as it's creating additional system load. Instead, check your eServices account daily for updates. If your payment doesn't arrive by next Tuesday, then you should call. The weird UW Library message is a known issue where their test system voice prompts are accidentally playing in the production phone system. They expect to have it fixed by Monday.

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Thank you SO MUCH for this update! This is really helpful information. I'll hold off on calling again and just keep checking my account. Fingers crossed it comes through by early next week.

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one thing i havent seen mentioned here - if your contract has any kind of severance or final project payment coming later, make sure you report that correctly. i messed this up and ended up with an overpayment notice for $2,300 that im still paying back. if ur not sure how to report something call and ask first!!!!

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That's a really good point, thanks. I will be getting a small completion bonus when the project wraps up, so I'll make sure to report that correctly. I definitely don't want to deal with overpayment issues!

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One last piece of advice based on recent experience: When you file, be very careful about the "able and available" questions. ESD has been extra strict about this lately. If you say you're not available for full-time work for ANY reason (childcare issues, school schedule, transportation limitations, etc.) they'll likely deny your claim or at minimum send it to adjudication. Also, make sure you're checking your ESD account messages regularly after applying. Sometimes they request additional information with short deadlines, and if you miss those, your claim gets delayed substantially. I recommend checking daily until you're receiving payments reliably.

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Thanks for all this advice. I'll definitely be checking the account daily and making sure I answer the availability questions correctly. I'm planning to use the waiting period to really focus on job searching anyway, so availability won't be an issue. Fingers crossed the process goes smoothly!

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Different perspective: I started my coding business while on unemployment and just didn't report the startup hours because I wasn't making money yet. Once I got my first paying client, THEN I started reporting. Never had any issues. Sometimes the rules are more flexible than people make them sound...

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This is extremely risky advice that could result in significant overpayment penalties. ESD can investigate up to 6 years back and often does when self-employment is involved. They may request business formation documents, website creation dates, and other evidence to determine when you actually started working. To answer the OP's question about benefit reduction: Yes, it's proportional. ESD uses your weekly benefit amount and reduces it based on hours worked. If your WBA is $844 and you work 10 hours at $20/hr (or equivalent), they'll deduct approximately $200 from your benefit for that week. The exact formula is available on their website.

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Thank you all for the helpful information! After reading everyone's responses, I think I'm going to: 1. Limit my business development to 5-10 hours per week to minimize the impact on my benefits 2. Report ALL hours spent on the business honestly on my weekly claims 3. Continue doing my 3+ job search activities each week 4. Try to reach an ESD agent directly to confirm this approach I might use that Claimyr service someone mentioned to get a definitive answer from ESD. Better to get it right from the start than deal with overpayments later. I'll update this thread once I talk to someone official.

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That sounds like a solid plan. One more tip: keep a detailed log of all your business activities with dates, times, and descriptions. If ESD ever questions you about it, having documentation will be incredibly helpful. Best of luck with both your job search and your new business venture!

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My sister works in HR and she says all they care about is if you had been warned before about the same issue and did it anyway. Single mistakes almost never count as misconduct unless its something super serious like theft or violence. Just make sure when they ask you questions you don't accidentally admit to anything that sounds intentional.

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That's a good point. I'm worried I may have been too flustered during my interview and didn't explain clearly enough that this was totally unintentional. I wonder if I should try to contact them again to clarify?

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I see a lot of comments here, but I want to clarify something important: Under ESD rules, a single unintentional policy violation typically does NOT constitute misconduct unless it caused significant harm or was extremely negligent. If you're denied benefits, you have 30 days to file an appeal. The appeal hearing is completely fresh - the Administrative Law Judge doesn't consider ESD's previous decision. Based on what you've described, you have a strong case, especially with no prior disciplinary actions. Just be patient with the process and keep documenting everything.

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Thank you for this clarification. I got a letter today saying they need more information before making a decision. They're requesting documentation of the incident from my employer, which actually makes me feel better because it means they're not just taking their word for it. I appreciate everyone's help here - this has been so stressful!

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I called at exactly 8:00am and used the option for "questions about an existing claim" instead of the general questions line. Still took forever but at least I got through eventually!

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You got lucky! I've tried the 8am trick many times and still got stuck in the eternal hold loop. ESD's phone system is absolutely broken. They need to hire more people or fix their technology.

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my buddy said they only took like $40 from his check each week and he had a pretty big 401k so maybe it won't be so bad for u!!!

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That's actually really reassuring! I was afraid they might take half my benefit or something crazy. $40-60 per week I can handle.

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One other thing to check - make sure the IDs you uploaded are clearly legible. If they're blurry or have glare, the verification team might be struggling to read them. If you're worried about that, you can always upload them again (it won't hurt anything). Also, the ESD system actually places regular claims and ID verification in the same 'adjudication' category even though they're handled by different departments.

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That's good to know! I'll double-check the quality of the images I uploaded. They seemed clear to me, but maybe they need to be better quality.

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Update on my situation: I finally got through to ESD this morning after like 30 attempts calling. They said my ID verification was actually completed last week but the system hadn't updated! The agent manually released my payments. might be worth trying to call non-stop if you can.

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That's great news for you! And definitely concerning that the system didn't update automatically. I'll try calling tomorrow morning - I've heard early morning right when they open is the best time to get through.

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Update: I called again using a different approach. I asked specifically about my part-time job AND some freelance work I did that was paid via direct deposit (not 1099). The new agent checked and said I might be able to include some of those earnings if I can document them properly! She's sending me a form to submit my bank statements and any contract info. Not getting my hopes up, but there might be a small chance if I can prove I earned enough.

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That's a good development! If you can properly document self-employment earnings, they can sometimes be counted toward the requalification amount. You'll need to show that these were legitimate earnings and that you reported them on your taxes. Be sure to submit everything through your eServices account or by fax/mail with a cover letter clearly explaining what these documents are for. Good luck!

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im confused...does this mean once youve used UI once you always need to make 6x the benefit amount to qualify again? or is this just if you try to claim again immediately after a previous claim period ends?

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It's not about how much time passes between claims, but rather about what happens between them. After any UI claim, before you can qualify for a new claim, you need to: 1. Have enough work hours in your base year (the standard 680+ hours requirement) 2. AND have earnings after your previous claim that equal at least 6 times your new weekly benefit amount This applies whether it's been 3 months or 3 years since your last claim. The key is that you must have returned to work and earned enough after your previous UI benefits before you can establish a new claim.

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Mei Zhang

Why is everyone saying to apply for standby?? I thought standby was only for temporary layoffs when you're going back to the SAME employer? This person has a NEW job, not going back to their old one.

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You're partially right. Standby was originally designed for temporary layoffs, but ESD has expanded its use. The current policy allows standby for new employment with a definite start date within 4 weeks. It's not widely advertised, but it is in their official documentation. I've helped several clients successfully use standby in this exact situation.

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AstroAce

Update: I applied for standby yesterday and just got approved! It shows in my eServices account now. Thanks everyone for your help - I'll still keep good records just in case, but it's a relief not to worry about job searches when I'm already set to start my new position.

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im dealing with a MUCH BIGGER problem with esd right now!!! they say i owe $7,500 from an overpayment from 2022 but i reported everything correctly!!! the system is completely broken. im fighting it and have a hearing scheduled next month. so frustrating!!!! at least your random $8 is money coming TO you not FROM you lol

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You should definitely appeal that overpayment notice if you believe it's incorrect. Make sure to gather all your income documentation and weekly claim certifications. The OAH (Office of Administrative Hearings) process is separate from ESD and they take a fresh look at your case.

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This is definitely a retroactive adjustment payment. ESD is required by law to make these payments when they discover an underpayment, no matter how small. You'll receive a determination letter in the mail that explains the specific reason for the adjustment. It typically takes 5-10 business days after the payment for the letter to arrive. The most common reasons are: 1. Wage recalculation after an employer submitted corrected information 2. Interest applied to delayed payments from your original claim 3. Correction of a technical calculation error in your original benefit amount You don't need to do anything - the money is rightfully yours. This happens quite frequently and is a normal part of the unemployment insurance system.

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Thank you for the detailed explanation! I'll wait for the letter before doing anything else. This makes me feel much better about the situation.

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One more thing to consider - if you're dealing with both L&I and a third-party claim (against the other driver), make sure you understand how these interact. If you receive a settlement from the third-party claim, L&I may place a lien on part of that settlement to recover what they paid for your medical treatment. This is standard practice, but many people are surprised by it. Your attorney should be explaining this to you. As for finding a surgeon who takes L&I, ask your claim manager for a list of approved specialists. They should be able to provide you with options within your area that are approved providers.

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Yes, my attorney did mention the lien situation. I'm more concerned about paying for surgery up front and then waiting for reimbursement - I simply don't have thousands of dollars available right now. I'll definitely ask my claim manager for that list of approved providers tomorrow.

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Based on everything you've shared, here's what I recommend: 1. Contact your L&I claim manager tomorrow and request a list of approved spine surgeons in your area 2. Have your primary doctor submit detailed documentation about why you need a specific surgical approach 3. If your claim manager isn't responsive, contact the L&I Ombuds office 4. Withdraw your ESD application for now to avoid potential overpayment issues 5. Ask your L&I claim manager about getting your time-loss rate reassessed if it's not sufficient Don't agree to pay for the surgery out-of-pocket with the promise of reimbursement later - that's risky and not how the system is supposed to work. L&I should cover approved medical treatment directly.

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Thank you so much for laying this out so clearly. This gives me a solid plan to follow starting tomorrow. I'll withdraw my ESD application and focus on getting the L&I claim handled properly. Really appreciate everyone's help here!

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