Washington Unemployment

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  • Connect you to a human agent at the ESD
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  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just an FYI - ESD recently completed a large audit of 2023 claims to ensure compliance with federal guidelines. Several people I know received retroactive payments as a result. Check if you had any pending issues or appeals from your previous claim that might have been resolved in your favor. If you can't reach ESD by phone, try emailing them through your eServices secure message center with specific details about the payment. They usually respond within 3-5 business days.

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Oh that's really helpful context! I did have some confusion about my job search requirements back then, but I thought it was all resolved. I'll try the secure message option too - hadn't thought of that.

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I had something similar happen to me about 6 months ago! Got a random $1,200 deposit from ESD and was totally confused since I hadn't claimed in over a year. Turned out it was legit - they had done an audit of my 2023 claim and found that I was actually entitled to additional benefits due to some wage calculation error on their end. The determination letter showed up in my eServices account about a week AFTER the deposit, which was weird timing. My advice would be to check your eServices daily for the next week or two, and if no explanation appears, definitely contact them. But don't panic - in my case it was actually money I was owed!

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This whole thread is making me realize how broken Washington ESD's overpayment system is. We shouldn't have to jump through hoops just to see our account balance.

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Seriously! Every other bill I have shows my balance clearly. This is ridiculous.

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Agreed. Thanks everyone for the suggestions. I'm going to try the Claimyr service and see if I can get through to someone who can actually help.

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I work in debt collection and deal with state agencies regularly. Washington ESD's overpayment system is notoriously difficult to navigate. Here's what I'd recommend: 1) Log into your SecureAccess account and look under "Account Information" or "Claims" - sometimes the balance is buried in subsections. 2) Check your bank statements for payment confirmations that might include balance info. 3) If all else fails, send a written request for an account statement to Washington ESD - they're required to provide this information. Keep records of everything, and don't rely solely on their online system since it's known to have delays and display issues.

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This is really helpful advice! I especially like the suggestion about sending a written request - I hadn't thought of that option. Do you know if there's a specific address or form I need to use for requesting an account statement from Washington ESD? Also, about how long do they typically take to respond to written requests?

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Just to summarize for anyone skimming - in Washington, unemployment tax applies to most wages up to $68,500 per year in 2025. This includes regular pay, overtime, bonuses, commissions, and tips. Main exemptions are business expense reimbursements and certain benefits. If your employer made mistakes, Washington ESD can correct the records.

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Perfect summary! Bookmarking this thread for future reference.

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Yes, thank you all! I feel much better about the situation now and know what questions to ask my employer.

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This is such an important topic! I went through something similar when I switched jobs last year. One thing I learned is that you should keep your own records of all your wages - pay stubs, direct deposit records, etc. Don't just rely on what your employer reports to Washington ESD. When I had to file a claim, having my own documentation made it much easier to spot discrepancies and get them corrected. Also, if you're part-time like the OP mentioned, make sure your employer is consistently reporting all your hours and wages, not just the regular ones.

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This is really solid advice! I learned this the hard way when my employer was inconsistent about reporting my commission payments. Having my own records saved me when I had to prove what I actually earned. For anyone dealing with variable income like tips or commission, definitely keep detailed records - it makes a huge difference if you need to file a claim later.

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This has been super educational. I had no idea you could collect UI while getting severance. Definitely going to file my claim now instead of waiting.

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Same here! This thread probably saved me from missing out on weeks of benefits.

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That's exactly why it's important to file right away. You never know what you're eligible for until you apply.

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Just wanted to add my experience - I was in a similar situation with 8 weeks of severance from a tech layoff. Filed for unemployment right away and it was the right call. Even though some weeks my UI benefit was reduced to almost nothing due to the severance amount, I still got partial benefits and stayed active in the system. The Washington ESD online portal makes it pretty straightforward to report your severance each week when you file your weekly claim. Don't overthink it - just be honest about what you're receiving and when you receive it. The system will calculate everything automatically.

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Thanks for sharing your experience! This is really helpful to hear from someone who actually went through it. I was worried about the process being complicated but it sounds like the online portal handles most of the calculations. Going to file my claim tomorrow morning.

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Just wanted to add that you also need to keep track of your job search activities even while working part-time. Don't skip the work search requirements just because you have some income coming in.

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Good reminder! I almost forgot about that requirement when I was working part-time.

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Thanks everyone for all the helpful information! I feel much more confident about filing my claim now.

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Just want to emphasize how important it is to report your part-time earnings correctly from the very beginning. When you file your weekly claims, make sure to report the gross amount you earned for the week you actually worked (not when you received payment). Washington ESD's system will automatically calculate your partial benefit using their formula. I've seen people get confused about reporting timing, but it's always based on when you performed the work. Also keep all your pay stubs and records - you might need them later if ESD has any questions about your reported earnings.

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