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This is a good point. In 2025, ESD is being especially strict about the able and available requirement. They want to see that you're not turning down potential full-time work in favor of keeping partial unemployment benefits combined with part-time 1099 work. They've been conducting more eligibility reviews this year focusing on this exact issue.
this whole system is BROKEN!!!! i had to wait 3 WEEKS for them to process my able and available docs and meanwhile they paused all my payments. had to borrow money for rent and almost got evicted. ESD doesn't care about real ppl with real problems they just hide behind their broken website and never pick up phones!!!
That's terrible! Did they eventually approve your claim and provide back payment for the weeks they missed? I've heard they're supposed to pay retroactively if the delay was on their end.
yeah i got paid eventually but the damage was already done to my credit and relationships. had to borrow from family and friends and pay late fees on everything. and no compensation for all that stress!!!
Let me share my experience that might help you. When I had this issue, I discovered there are actually THREE important things to know: 1. Document processing takes 7-10 business days typically 2. You need to use the EXACT document category "Able and Available Verification" in the dropdown 3. Your statement needs specific language about being "ready, willing, and able to accept suitable work immediately" What finally worked for me was calling and having them note in my file that I had submitted documentation. The system still showed I needed to submit documents for almost two weeks, but my payments continued without interruption. This is a very common issue with the 2025 version of the ESD system.
Thank you! I'm definitely going to make sure I use that exact wording in my document and the correct category. It's ridiculous they don't make these requirements clearer on the website.
Beware ESD will probably put your claim in adjudication and make you WAIT FOREVER!!!! The system is literally designed to make you give up. They did this to me when I had worked in 2 states too. If your claim goes to adjudication and you can't get through to anyone, I ended up using that Claimyr service someone else mentioned and it actually worked - got me through to a real person in like 20 minutes when I'd been trying for WEEKS on my own. Just don't expect ESD to handle anything smoothly when multiple states are involved!!
Be warned that I tried that Claimyr thing and while I did get through to ESD, the rep told me there was nothing they could do to speed up adjudication. Complete waste of money and got my hopes up for nothing. Still waiting after 7 weeks.
It really depends on why your claim is in adjudication. Some issues only specific adjudicators can resolve. But at minimum, getting through to someone can tell you what's actually holding up your claim and if any documentation is missing. Sometimes just having that information is worth it instead of being completely in the dark.
did u hav 2 do anything special after contacting the govs office? or they just magically fixed it overnight?
The person I spoke with took down all my information (claim ID, full name, last 4 of SSN) and said they would forward it to their ESD liaison. They couldn't promise anything but said someone would look at it within 48 hours. It actually got resolved in less than 24 hours! I didn't have to do anything else.
my cousin works for esd (not in claims tho) and she says they have MASSIVE backlog still from all the system updates they did in January. like thousands of claims just sitting in queues. its not just you!!
That's somewhat comforting to know it's not just me, but also terrifying that there are thousands of us stuck in this situation. You'd think they'd staff up appropriately when doing system updates!
Update on my earlier advice: After you contact your state representatives, make sure you sign a privacy release form they'll send you. They can't intervene with ESD on your behalf without this authorization. Also, when you speak with the Governor's office again, ask specifically for a "direct escalation to adjudication supervisor review" - this specific language sometimes triggers a different process than a standard escalation. Lastly, continue filing your weekly claims without fail. When your adjudication is eventually resolved (and it will be), you'll only be paid for weeks you properly certified.
Thank you for the follow-up. I'll definitely use that exact phrasing with the Governor's office tomorrow. And yes, I've been religious about filing my weekly claims, even though it feels pointless sometimes. I'm just worried about running out of savings before this gets resolved.
Has anyone used the "creating or updating profiles on employment websites" option? How do you document that properly? Just a screenshot?
Yes, screenshots work well. Take one showing the date and your profile information. In your job search log, include details like the website name, what you updated, and how it relates to your job search. You can only count each website once though - can't just keep updating the same LinkedIn profile week after week.
I think u should consider tempoary work also. Lots of warehouses n retail hiring for holiday season right now. That way you make extra $ AND dont have to worry bout turning down jobs or the requirements.
THE WHOLE SYSTEM IS RIGGED AGAINST US!!! I've been saying this for YEARS!!! They DELIBERATELY make it impossible to reach them and they DELIBERATELY use these old "issues" to deny benefits so they don't have to pay out!!! It's all about protecting their precious trust fund and making claimants suffer. I bet they have performance metrics for adjusters based on how many claims they DENY rather than approve!!
Do you really think it's intentional? I mean that's scary if true. I've been trying to get through for weeks and starting to feel like they're ignoring me on purpose...
While ESD definitely has serious system and process problems, there's no evidence of intentional claim suppression. The real issue is that their technology infrastructure dates back to the 1980s with layers of patches and workarounds added over decades. The legislature hasn't funded a complete system overhaul that's desperately needed. The current system was designed for traditional employment patterns, not the modern workforce with multiple jobs, gig work, etc. That's what causes most of these problems, not malicious intent.
UPDATE: Called my state representative's office today and they're collecting similar stories about ESD system problems to present at the next workforce committee meeting. If you've experienced similar issues with old claims affecting new ones, send your story to your rep! Maybe if enough of us complain, they'll finally update their systems.
good idea! which rep did u contact? i'm in snohomish county and wanna send mine too
For those who need to plan ahead, here are all the 2025 federal holidays that will affect ESD payment processing: - New Year's Day (January 1) - Martin Luther King Jr. Day (January 20) - Presidents Day (February 17) - Memorial Day (May 26) - Juneteenth (June 19) - Independence Day (July 4) - Labor Day (September 1) - Columbus Day/Indigenous Peoples' Day (October 13) - Veterans Day (November 11) - Thanksgiving (November 27) - Christmas (December 25) For each of these, expect a one-day delay in your payment.
Wow they get a LOT of paid holidays. Must be nice to work for the government while the rest of us struggle.
This isn't about ESD staff having days off - it's about the Federal Reserve and banks being closed, which affects ALL financial transactions across the country, not just unemployment benefits.
so does this mean were still getting paid? just a day late? i already filed my claim yesterday
Yes, you'll still get paid. Your claim is already in the system if you filed yesterday. The payment will just arrive one day later than usual because of the bank holiday.
ok thank u!!! i was worried
Grace Lee
To answer your follow-up question about WorkSource - most locations offer both walk-in services and scheduled appointments. For your first visit, I'd recommend calling ahead or checking their website to schedule an appointment so you can get a full orientation to their services. They can be really busy sometimes. As for job search logs - once your UI benefits end, you're no longer required to maintain the official job search log for ESD. However, it's still a good practice to continue tracking your applications and contacts since it helps with your job search organization and you'll have that information ready if you need to file for benefits again in the future.
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William Rivera
•Perfect, thank you! I'll call my local WorkSource office tomorrow. And good point about continuing to track job search activities even without the requirement.
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Oscar Murphy
The thing about exhausting benefits that nobody mentions is how abruptly everything ends. I've gone through this twice now, and even though you're doing everything right - filing claims, looking for work, following all their rules - it just suddenly stops. It's frustrating because I feel like ESD could at least provide some kind of transition guidance rather than just cutting people off. One thing that actually helped me was connecting with my local community action agency. They sometimes have emergency assistance programs for people who've exhausted unemployment benefits, including help with utilities, rent, etc. Might be worth looking into while you're still job searching.
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Mia Roberts
•This!! 👆 they dont even send a final email or anything to let u know ur done... just crickets lol
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