Washington Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Update us on what happens! I'm in a similar situation and curious to hear how the payment plan setup goes for you.

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Will do! Planning to call them tomorrow morning (or try that Claimyr service someone mentioned) to get this sorted out.

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I went through a Washington ESD overpayment situation last year and here's what I wish someone had told me upfront: First, don't stress too much - they're usually willing to work with you on payment plans. Second, definitely log into your SecureAccess Washington account first to see the details and payment options before calling. Third, if you do need to call, try doing it first thing in the morning (like 8 AM sharp) when the phone lines open - you'll have better luck getting through. I was able to set up a $75/month payment plan with no issues, and they didn't charge any setup fees. The key is being proactive about it rather than waiting. Good luck!

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This is really reassuring advice! I'm curious - when you set up your $75/month payment plan, did you have to provide any financial hardship documentation or did they just accept whatever amount you proposed? I'm trying to figure out what monthly payment amount would be reasonable to suggest when I call them.

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wait dont u have to do 3 job search activities each week now? did u forget to log those maybe? that got me flagged once

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I've been doing my 3 job search activities every week and logging them in the system. I'm really careful about that because I know they can disqualify you if you miss them. That's why this is so confusing - I haven't changed anything in my reporting!

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Just want to add one important piece of advice - document EVERYTHING. Keep a log of all your calls, messages, and attempts to contact ESD. Note dates, times, and any reference numbers. If you do manage to speak with someone, write down their name and what they told you. If this drags on and you need to escalate to the unemployment law judge or request a hearing, having detailed documentation will significantly help your case. I went through a similar situation last year and my meticulous notes were crucial when I finally got a hearing. Also, check if there are any documents in your eServices account that need your response. Sometimes ESD sends questionnaires that trigger adjudication until they're completed, but the notification can be easy to miss.

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I just double-checked my eServices account and you're right! There IS a questionnaire I missed about my job search activities for last week. It wasn't there this morning when I checked (or I somehow overlooked it). I'll fill it out right away and hopefully that resolves the issue. Thank you so much for suggesting I look again!

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That's awesome that you found the questionnaire! I bet that's exactly what triggered your adjudication. Those job search questionnaires can appear randomly and if you don't complete them within a certain timeframe, it automatically flags your claim. Once you submit it, your adjudication should hopefully resolve pretty quickly - usually within a few business days for these types of issues. Keep us updated on how it goes!

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Just want to echo what others have said about keeping documentation - I went through this process a few months ago and having everything organized saved me so much stress. One thing I'd add is to also write down the name of whoever you speak with during the phone interview and ask for a reference number for the call. Sometimes there are follow-up questions or they need additional documents, and having that info makes it way easier to reference your case when you call back. Also, don't be surprised if the interview runs longer than expected - mine was scheduled for 15 minutes but ended up being almost 45 minutes because they had to verify employment details with multiple previous employers. Good luck with your interview on Tuesday!

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This is all such great advice! I'm definitely going to write down the interviewer's name and ask for a reference number - that's something I never would have thought of. It's also good to know the interview might run long so I'll make sure to block out extra time and not schedule anything right after. Thanks to everyone who's shared their experiences here, it really helps knowing what to expect going into this process!

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Hey! I'm dealing with something similar right now - got my adjudication letter yesterday and was panicking about not seeing the questions online. Reading through all these responses has been SO helpful! I didn't realize the questions might come via email instead of showing up directly in eServices. Just checked my spam folder and sure enough, there's an email from ESD that I completely missed. You all probably saved me from missing my deadline! Quick question though - for those who've been through this process, is there usually a specific deadline mentioned for completing the online questions, or do you just need to finish them before your phone interview? My letter is pretty vague about timing.

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Final thought - if you ever need to speak directly with Washington ESD about your specific benefit calculation or have complex questions, remember that Claimyr service I mentioned can save you hours of phone frustration. Sometimes you just need to talk to a real person to get clear answers.

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I might actually try that service. I've wasted so much time trying to get through to Washington ESD on my own.

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Same here. The phone system is definitely the worst part of dealing with unemployment benefits.

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This thread has been incredibly helpful! I'm in a similar situation - just got approved and seeing $289 as my weekly benefit amount. One thing I wanted to add for anyone reading is that Washington ESD also has different payment methods available. You can get benefits through direct deposit, the ReliaCard debit card, or even paper checks (though that takes longer). I set up direct deposit and usually get my payment within 1-2 business days after filing my weekly claim. Just make sure to file your weekly claim every week even if you worked some hours - the system will calculate the partial benefits for you automatically based on what you report.

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@bd69a9972b96 Thanks for mentioning the payment options! I had no idea you could switch to direct deposit after already being set up with the ReliaCard. Do you know if there are any fees with the ReliaCard that I should be aware of? I've been using it for ATM withdrawals but wondering if direct deposit would save me money in the long run.

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@bd69a9972b96 That's really helpful info about the payment methods! I didn't realize direct deposit was an option - I've been using the ReliaCard they automatically sent me. Quick question - when you file your weekly claim and report part-time earnings, does the system immediately show you what your reduced benefit amount will be for that week, or do you have to wait to see the actual payment? I'm nervous about reporting my part-time hours correctly and want to make sure I understand how the partial benefits calculation works in practice.

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UPDATE: The money just hit my Chase account this morning at 2:47 AM! Looks like it takes about 1 business day after showing as 'paid' in the ESD system. Thanks everyone for your help and sharing your experiences!

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Great news! Glad it arrived as expected. This is pretty typical timing from what I've seen. Now you know what to expect for future payments.

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Awesome to hear it worked out! For anyone else reading this thread, Sofia's experience is pretty typical - first payment usually takes 1-2 business days after showing "paid" status. Chase tends to post ESD deposits in the early morning hours (usually between 2-4 AM) on business days. Good to know for future reference!

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