Washington Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm dealing with the exact same identity verification nightmare! Been stuck for almost 3 weeks now with documents uploaded but no movement on my claim. Reading through all these responses is giving me some hope though - definitely going to try that direct ID verification number (360-486-2822) first thing tomorrow morning. The Claimyr service sounds interesting too, might be worth the cost if it actually works. Thanks everyone for sharing your experiences and tips, this community is literally the only place I've found actual helpful advice about navigating ESD's broken system!

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I feel your pain! Three weeks is way too long for identity verification to sit in limbo. Definitely start with that direct ID line - 360-486-2822 - at 7:58am sharp. If that doesn't work, the Claimyr service seems to be getting good results based on what others are sharing here. Also make sure all your uploaded documents are crystal clear scans (not photos) and properly labeled. Sometimes they reject docs just because they're blurry or hard to read. Hang in there - sounds like once you actually get through to someone, these issues can be resolved pretty quickly!

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Just want to add another option that worked for me - I contacted my state representative's office when I couldn't get through to ESD after 2+ weeks. They have a constituent services team that can actually get ESD to respond within 24-48 hours for urgent issues. You can find your rep at leg.wa.gov and most have a form specifically for unemployment issues. It felt weird at first reaching out to a politician, but their office was super helpful and professional about it. Within two days I had an ESD supervisor call me directly to resolve my claim. Sometimes you have to use every tool available when the normal channels aren't working!

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Wow, I never thought about contacting my state rep's office! That's actually brilliant - they have real leverage with state agencies like ESD. I'm definitely bookmarking leg.wa.gov in case the direct phone numbers don't work out. It's crazy that we have to go through elected officials just to get basic unemployment services, but if it works, it works! Thanks for sharing this option - really expands the toolkit for dealing with ESD's phone system nightmare.

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Just to follow up on my earlier comment - I ended up needing to use Claimyr again when I had questions about my benefit amount calculation. Still works great for getting through to actual Washington ESD staff when you need real answers.

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How much does that service cost? Might be worth it if it saves time.

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It's definitely worth it when you're stuck and need to talk to someone. Way better than spending hours on hold or getting disconnected.

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Don't stress too much about the timeline - it varies but most straightforward claims get processed within 1-2 weeks. Since you mentioned you were laid off due to company downsizing, that should be pretty clear-cut for them to approve. The key things to remember: start filing your weekly claims the week after you filed (don't wait for approval), keep track of your job search activities for the work search requirements, and make sure you respond quickly to any requests for additional information they might send you. The whole process seems overwhelming at first but it gets routine pretty quickly once you're in the swing of it.

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This is really helpful advice! I appreciate everyone taking the time to explain the process. It does seem less scary now that I understand what to expect. I'll definitely start filing weekly claims right away and keep good records of everything. Hopefully my case will be straightforward since it was a clear layoff situation.

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Just want to add that if anyone else is in this situation, don't let anxiety stop you from making the call! I was terrified to report my late income change last year, but the DSHS worker I spoke with said they appreciate when people self-report rather than trying to hide it. They deal with these situations all the time and are generally understanding. The key is being honest about the timeline and showing that you're trying to do the right thing. Also, keep detailed notes of your call - date, time, worker's name, and what was discussed. This can be really helpful if there are any issues later.

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This is such good advice! I'm actually in a similar situation right now - been getting UI for about 2 weeks and just realized I need to report it to DSHS. I've been putting off the call because I was scared they'd be mad at me. Reading everyone's experiences here makes me feel a lot better about it. Going to call them tomorrow morning and just be honest about the timing. Thanks for sharing your experience!

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I went through this exact same situation about 6 months ago! I was so stressed about it, but it really wasn't as bad as I thought it would be. I waited about 3 weeks to report my unemployment benefits to DSHS and when I finally called, the caseworker was actually understanding. She explained that they see this all the time because people don't always realize UI counts as income that needs to be reported. They recalculated my EBT benefits going forward and I did have a small overpayment (around $180), but they let me pay it back gradually by reducing my monthly benefits by like $30 until it was paid off. The most important thing is that you're reporting it now rather than continuing to wait. Don't beat yourself up about it - just make the call and get it sorted out!

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Thanks for sharing your experience! It's really reassuring to hear that DSHS was understanding about the delayed reporting. I'm in a similar boat - just started getting my UI payments and didn't realize I needed to report them so quickly. The $30/month payback plan sounds very reasonable compared to what I was imagining they might demand. Did they ask you a lot of questions about why you waited, or were they pretty straightforward about just fixing it going forward?

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I'm in a very similar situation - 61 years old and just got my layoff notice from my manufacturing job after 18 years. I've been really stressed about whether I could collect my 401k distributions and unemployment at the same time. Reading through all these responses has been incredibly reassuring! It's good to know that Washington state treats retirement income differently than work wages. I'm also glad to see the advice about tax withholding - I definitely need to factor that in since I'll have income from multiple sources. Thanks to everyone who shared their experiences, especially the specific regulation reference (WAC 192-110-015). This gives me confidence to move forward with filing my claim.

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I'm so glad this thread has been helpful for you too! It's reassuring to know there are others in similar situations navigating these same concerns. One thing I'd add based on what I've learned here - make sure you understand the difference between 401k distributions and pension payments when you're filling out your application. From what I've read, both should be fine with unemployment benefits in Washington, but they might ask for different documentation. Also, since you mentioned being 61, you might want to be extra careful about any early retirement penalty implications for your 401k if you haven't already factored those in. The peace of mind from getting accurate information really makes all the difference during an already stressful time like a layoff.

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I'm 65 and went through this exact situation last year when I got laid off from my engineering job. Can confirm that collecting both pension and Washington unemployment is absolutely allowed - they're treated as completely separate income streams. The key is just being upfront about everything during your application. One tip I'd add is to keep good records of all your pension statements and layoff paperwork, as they may ask for documentation later. Also, don't stress too much about the online application process - it walks you through everything step by step. The hardest part for me was actually getting through on the phone when I had questions, but the online system handled most of what I needed. You should be fine collecting both!

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This is exactly the kind of real-world experience I needed to hear! Thank you for confirming that the process worked smoothly for you. I'm definitely going to start gathering all my pension and layoff documentation now so I have everything organized before I apply. It's encouraging to know that the online system is manageable - I was worried about having to navigate something overly complicated. Your point about keeping good records is really smart too, especially if they need to verify information later. Thanks for taking the time to share your experience!

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One thing that helped me was creating a strict budget and cutting out everything non-essential while on unemployment. Every dollar counts when you're getting that little. Also check if your utilities have low-income assistance programs.

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That's good advice. I probably need to sit down and really look at what I can cut from my budget. I've been avoiding it because I don't want to face how bad it is.

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I know it's scary but once you have a clear picture of your finances you can make a plan. Sometimes it's not as bad as you think, and if it is bad at least you know what you're dealing with.

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I'm in a similar situation - getting $340/week from Washington ESD and my rent alone is $1,350. It's really frustrating because I paid into this system for years thinking it would actually help if I ever needed it. Now I'm having to choose between paying rent and buying groceries. The whole thing feels broken when you can't even afford basic necessities while actively looking for work. Has anyone had luck finding roommates or other ways to reduce housing costs while on unemployment?

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I feel you on this - the system really does feel broken when you've been paying into it and then can't survive on what you get back. For roommates, I've had some luck with Facebook groups for my city and also Craigslist, though you have to be careful about scams. Some people post specifically looking for someone who lost their job and needs a temporary situation. Also check if your area has any housing assistance programs - some places have emergency rental help for people on unemployment. It sucks that we have to jump through all these hoops just to afford basic housing.

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I'm going through the exact same thing right now - got laid off from my retail job and only getting $285 a week which doesn't even cover half my rent. It's so stressful trying to job hunt when you're worried about keeping a roof over your head. I've been looking into getting a roommate too but it's hard to find someone reliable on short notice. Have you tried any of the emergency rental assistance programs people mentioned earlier in this thread? I'm planning to apply for those and SNAP benefits this week. We shouldn't have to live like this after paying into the system for years.

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