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I'm going through this exact situation right now too! Filed my claim 2 weeks ago after being laid off from my office job, submitted all the paperwork from HR, and just got the same form letter from Pamela. It's so stressful not knowing how long this will take. One thing I learned from calling around is that you can also reach out to your state representative's office - they sometimes have staff who can help with ESD issues. I called mine yesterday and they said they'd make an inquiry on my behalf. Not sure if it'll speed things up but at least someone else is advocating for me now. Also, if you have any friends or family who can lend you money for rent, don't be too proud to ask. I had to swallow my pride and ask my parents for help, but it's better than getting evicted while waiting for bureaucracy to sort itself out. This whole system is so broken - you shouldn't have to choose between paying bills and following their endless processes.
That's a great idea about contacting your state representative - I never would have thought of that! I'm definitely going to look up who mine is and give their office a call tomorrow. And you're absolutely right about asking for help from family/friends. I've been hesitating to reach out because I feel embarrassed about the situation, but you're right that it's better than risking eviction. Thanks for sharing what you're going through too - it helps to know I'm not the only one dealing with this mess right now.
I'm dealing with this same situation right now - got the exact same message from Pamela last week after submitting everything from my employer when I got laid off from my hotel job. What's really frustrating is that I called the ESD line 47 times yesterday (yes I counted) and only got through once, just to be told there's nothing they can do to speed up the adjudication process. One thing I found out though - you can check if there are any new requests for information by logging into your ESD account and looking under "Messages" and also "Correspondence." Sometimes they ask for additional docs but don't always send you an email notification. I missed a request for 3 days because of this and it probably delayed my claim even more. Also, if you're really struggling financially, look into the Washington state Emergency Food Assistance Program and see if your county has emergency rental assistance. I applied for both and it's helping me get through this waiting period. The whole system is designed to wear you down and make you give up, but don't let them win. Keep filing those weekly claims no matter what!
47 times?! That's insane but honestly I'm probably going to have to do the same thing. Thanks for the tip about checking Messages and Correspondence separately - I had no idea they might not email you about additional requests. I'll definitely start checking those daily. The emergency rental assistance suggestion is really helpful too, I'm going to look into that today. It's so messed up that we have to jump through all these hoops when we're already stressed about money, but you're right that we can't let them wear us down. Really appreciate you sharing the specific programs to look into!
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Congratulations on winning your appeal and getting your backpay! That's such a relief after going through all that stress. Your timeline of 12 business days seems pretty typical from what I've seen others report here. I'm currently waiting on a decision for my own appeal (going on week 3 now) and this gives me hope that once I get a favorable ruling, the payment processing won't drag on forever. Did you notice any changes in your eServices account in the days leading up to the payment, or did everything just switch to "paid" all at once overnight like you mentioned?
Thanks for the kind words! To answer your question - I obsessively checked my eServices account multiple times a day and there were no gradual changes leading up to the payment. It literally happened overnight - I checked before bed and everything was still "pending," then woke up the next morning and all 8 weeks had switched to "paid" status. The money hit my bank account that same morning. So don't worry if you're not seeing incremental updates - it seems like they process everything in one batch once they get to your case. Good luck with your appeal decision! Week 3 of waiting is tough but hopefully you'll hear something soon.
Wow, what a rollercoaster this thread has been! It's really encouraging to see the positive outcome and the realistic timeline. I'm currently going through my own appeal process (filed 2 weeks ago) and seeing everyone's experiences here is both nerve-wracking and reassuring. The 12 business day timeline seems to be the sweet spot based on what most people are reporting. I'm bookmarking this thread to refer back to when I (hopefully) win my appeal. Thanks to everyone who shared their experiences - it really helps to know what to expect and that there's light at the end of the tunnel!
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Hope you get this sorted out! Let us know what Washington ESD says when you finally reach them. It might help others who run into the same issue.
Will do! Thanks everyone for all the advice and support.
I went through something similar last year. One thing to check is whether you might have accidentally reported being out of state or unavailable for work during that week. Even if you were just visiting family for a day or had a medical appointment, if you marked that you weren't available for the full week, it can trigger a disqualification. Also, make sure your job search contacts were entered correctly in WorkSourceWA - sometimes incomplete employer information or missing application dates can cause issues. The appeal process is pretty straightforward if you do find it was an error on their part.
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Just wanted to add one more tip for construction workers on standby - make sure your employer actually submitted the proper standby request to ESD. Sometimes employers think they've put you on standby but haven't actually filed the paperwork with the state. You can verify this in your eServices account under "Claim Status" - it should specifically show "Standby" as your current status. If it just shows "Active" or something else, your employer may need to submit additional documentation. This happened to a coworker last year and he had to do job searches for 3 weeks before they got it sorted out. Better to double-check now than find out later when you get a notice about missing job search activities!
This is excellent advice! I just double-checked my eServices account and it clearly shows "Standby" status, so looks like my employer did everything correctly. I was worried about this exact scenario - getting hit with job search requirements because of missing paperwork. Really appreciate everyone's detailed responses here. As a newcomer to unemployment benefits, this has been super educational. Construction work can be unpredictable, so I'm sure this info will help me in the future too if I end up in this situation again.
Great thread everyone! As someone new to this community and unemployment benefits, this has been incredibly helpful. I'm in a similar situation - just filed my first claim ever after being laid off from my retail job. My former manager said there's a chance they might call me back when they reopen the location after renovations in a few months, but I'm not sure if that qualifies for standby status or if I need to actively job search. From reading this discussion, it sounds like standby has to be formally approved by ESD and submitted by the employer - it's not just an informal "maybe we'll call you back" situation. Can anyone confirm if my situation would qualify for standby, or should I plan on doing the regular job search requirements from day one?
Welcome to the community! You're absolutely right - standby status has to be formally requested by your employer and approved by ESD. An informal "we might call you back" doesn't qualify for standby. For retail renovations, it would be pretty unusual for ESD to approve standby status unless your employer provides a very specific timeline and commits to calling back all affected employees. You should plan on doing regular job search requirements from the start. However, if your employer does want to pursue standby, they need to submit the request themselves - you can't do it on your own behalf. I'd suggest starting your job search activities right away while you wait to see if your employer takes any action on standby status.
Ava Williams
Just be prepared for this to potentially take MONTHS to resolve. The appeals backlog at OAH is ridiculous right now. Make sure you have a plan for how to stay afloat financially in the meantime. Not trying to be negative, just realistic based on current timeframes I've been seeing.
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Zainab Mahmoud
•yea my cousins appeal took like 11 weeks start to finish but he did get all the backpay when he won so thats something at least
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Daniela Rossi
I work in HR (not for your company obviously) and this kind of situation is unfortunately common. The good news is that you have strong documentation with your call records. A few practical tips for your appeal: 1. Request your complete personnel file from Brookfield Manufacturing - they're required to provide it within 14 days in WA. This will show if there were any prior attendance issues documented. 2. If possible, get the employee handbook section on attendance policy in writing. Companies sometimes claim different policies during hearings. 3. Consider requesting phone records from your carrier as backup to your screenshots - Verizon, AT&T, etc. can provide detailed call logs that are harder to dispute than phone screenshots. 4. Document EVERYTHING - dates, times, who you spoke with, what was said. The more detailed your timeline, the better. The fact that you were only there 4 months and this was allegedly your first "no call no show" actually works in your favor. Most misconduct cases require a pattern of behavior, not a single disputed incident. You've got this!
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