Washington Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Update us when you figure out what caused the adjudication. One other thing worth knowing: adjudication time frames have increased lately. ESD's current estimate is 3-6 weeks for resolution, though it can be shorter if your issue is simple. While waiting, make sure you continue to file weekly claims by the deadlines - if you're eventually approved, you'll receive back payments for all eligible weeks you claimed.

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Thanks, I used that Claimyr service this morning and finally got through to someone! Turns out there was confusion about my standby status because my employer initially didn't provide a return date. The agent said they're contacting my employer directly to verify everything and the adjudication should be resolved within 7-10 business days. She also confirmed I should keep filing weekly claims. What a relief to at least know what's happening!

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That's great news that you finally got some answers! It's amazing how much stress gets lifted when you at least know what's causing the delay. The employer not providing a return date initially makes total sense - that's probably one of the most common causes of adjudication for standby claims. 7-10 business days is way better than the horror stories some people have shared here. Definitely keep filing those weekly claims like the agent said. Once this gets resolved, you should get all that back pay at once. Thanks for sharing the Claimyr recommendation too - sounds like it really works for getting through to ESD when you're stuck.

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So glad you got through and found out what was causing the hold! I'm actually dealing with something similar right now - my employer gave ESD a vague "within 6-8 weeks" timeframe instead of a specific date. Been waiting 2 weeks already for adjudication to resolve. Did the agent mention if having an unclear return date from the employer is something they see often? Hoping mine gets sorted out as quickly as yours sounds like it will!

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One final tip: When you restart your UI claim, in the "reason for separation" section, select "Not working - still attached to employer" and then in the details mention you were on PFML and are now able to work again. This helps prevent the system from thinking you have a new job separation issue that needs adjudication. You've already been approved based on your original job separation (the potentially illegal termination due to pregnancy), so you want to make it clear you're just continuing that same claim.

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That's super helpful, thank you! I definitely don't want to trigger another adjudication process. The first one took forever.

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Just wanted to add that you should also check if your employer reported your termination correctly to ESD. Since you mentioned it might have been illegal termination due to pregnancy, make sure they didn't report it as "quit" or something that could affect your benefits. You can check this in your eServices account under claim details. If they reported it wrong, you'll want to contact ESD to correct it before any issues come up when you restart your claim. Also, keep any documentation about the pregnancy-related termination - you might need it later if there are any questions about your eligibility. Good luck with everything! 🍀

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Thanks everyone for all the helpful info! I'm going to try calling the main number tomorrow morning at 8am sharp, and if that doesn't work I'll look into the Claimyr option. Really appreciate all the suggestions.

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Let us know how it goes! Always helpful to hear about people's experiences with getting through to ESD.

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I will definitely update this thread once I get it sorted out. You all have been so helpful!

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I've been dealing with the same exact problem! Spent weeks trying different numbers I found online and most of them were either disconnected or led to automated systems that hung up on me. The 833-572-8400 number that others mentioned is definitely the correct one - I finally got through last week after calling at exactly 8:02 AM. Still took about an hour and a half on hold but at least I didn't get disconnected. Make sure you have your SSN, claim number, and any correspondence from ESD ready before you call. The agents move pretty quickly once you get connected and you don't want to waste time searching for documents. Good luck!

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This is really encouraging! I've been trying at exactly 8:00 AM like everyone suggested but keep getting busy signals or disconnected after hours of waiting. I never thought about calling a few minutes after 8 - that's such a smart tip! I'm going to try 8:02 or 8:03 AM tomorrow and see if that helps me get through. Having all the documents ready is great advice too since I definitely don't want to fumble around once I finally get an agent on the line. Thanks for sharing what actually worked for you!

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That's a really smart strategy about calling a few minutes after 8! I've been one of those people calling right at 8:00 AM and getting nowhere. It makes total sense that there's probably a huge rush right when they open and calling just slightly later might help avoid that initial flood of calls. I'm definitely going to try this approach - maybe 8:03 or 8:05 AM to see if I can get better results. Thanks for the practical tip that actually worked for someone!

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Congratulations on winning your appeal! As someone new to this community but familiar with the ESD process, I can confirm that "Reversed" in your case is definitely good news since you were the appellant. One thing I'd suggest is checking if your employer has any further appeal rights - sometimes they have 30 days to appeal to the Board of Industrial Insurance Appeals if they disagree with the reversal. You should see this information in your decision letter. Also, make sure you're prepared to restart your weekly claim filing immediately if you haven't been doing so during the appeal process. The system sometimes gets confused after reversals, so don't panic if your first few weekly claims show as "pending" - that's normal while they update everything on their end.

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That's a really good point about the employer potentially having appeal rights! I didn't even think about that possibility. I'll definitely look through the decision letter more carefully to see if there's any mention of a 30-day window for them to appeal further. Hopefully they won't, but it's good to be prepared. I actually have been filing my weekly claims throughout the appeal process since I wasn't sure how long it would take, so that should help avoid any gaps. Thanks for the heads up about claims potentially showing as "pending" - I would have definitely panicked if I saw that without knowing it was normal during the system update process!

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Hey Oliver! I'm new to this community but went through a similar appeal process last year. "Reversed" is definitely good news for you! Since you were the one appealing the disqualification, this means ESD has overturned their original decision and you should now be eligible for benefits. A few things to expect: Your online account should update within a week showing your claim is now valid, and you'll likely receive back pay for the weeks you were wrongfully denied. Keep filing your weekly claims if you haven't been already. Also, don't be surprised if there's a slight delay in payments while their system processes the reversal - mine took about 10 days after the decision letter arrived. Make sure to read through the full decision letter when you have a chance, especially the "Conclusions of Law" section that others mentioned. It'll give you the specific legal reasoning for why they reversed the decision. Congrats on winning your appeal - I know how stressful the whole process can be!

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Thank you so much Ezra! It's really reassuring to hear from someone who went through this exact situation. I've been so anxious about the whole process and honestly didn't know what to expect after getting that letter. The 10-day timeframe you mentioned is helpful to know - I was worried it might take months for anything to happen. I'll definitely keep filing my weekly claims and be patient with the system updates. It's such a relief to finally have some clarity after weeks of uncertainty. Thanks for taking the time to share your experience and congratulations advice!

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Just be prepared for this to potentially take MONTHS to resolve. The appeals backlog at OAH is ridiculous right now. Make sure you have a plan for how to stay afloat financially in the meantime. Not trying to be negative, just realistic based on current timeframes I've been seeing.

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yea my cousins appeal took like 11 weeks start to finish but he did get all the backpay when he won so thats something at least

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I work in HR (not for your company obviously) and this kind of situation is unfortunately common. The good news is that you have strong documentation with your call records. A few practical tips for your appeal: 1. Request your complete personnel file from Brookfield Manufacturing - they're required to provide it within 14 days in WA. This will show if there were any prior attendance issues documented. 2. If possible, get the employee handbook section on attendance policy in writing. Companies sometimes claim different policies during hearings. 3. Consider requesting phone records from your carrier as backup to your screenshots - Verizon, AT&T, etc. can provide detailed call logs that are harder to dispute than phone screenshots. 4. Document EVERYTHING - dates, times, who you spoke with, what was said. The more detailed your timeline, the better. The fact that you were only there 4 months and this was allegedly your first "no call no show" actually works in your favor. Most misconduct cases require a pattern of behavior, not a single disputed incident. You've got this!

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