ESD Appeals Process - Is a hearing always required or can they decide with just my documentation?
I just filed an appeal with ESD after getting denied benefits (they claim I quit my healthcare job without good cause, but I actually had ongoing safety concerns that weren't addressed). I submitted quite a bit of documentation with my appeal - emails to my supervisor about the unsafe conditions, my doctor's note recommending reduced hours that was ignored, etc. My question is: does every appeal automatically go to a hearing with a judge, or is there a chance they could just review my documentation and make a decision without me having to go through the whole hearing process? I'm dreading having to explain everything verbally and would prefer if they could just review what I've already submitted. Anyone been through this process recently?
16 comments
CosmicCommander
In my experience, hearings are almost always scheduled for appeals. I went through this last year when ESD initially denied my claim saying I was fired for misconduct (I wasn't). Even with all the documentation I submitted, they still scheduled a hearing with an Administrative Law Judge through the Office of Administrative Hearings (OAH). The good news is you'll get a chance to further explain your situation. The hearing was over the phone and took about 45 minutes. Make sure you're prepared to explain exactly why your working conditions were unsafe and why you had no reasonable alternative but to quit.
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Amara Okafor
•Thanks for sharing your experience. I'm really hoping to avoid a hearing if possible, but sounds like I should prepare for one anyway. Did you have to talk to your former employer during the hearing? That's another thing I'm worried about.
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Giovanni Colombo
EVERY SINGLE APPEAL goes to hearing!!!! dont waste ur time hoping they'll just "review ur docs" cause that NEVER happens!!! the whole system is designed to make it as difficult as possible. i had TONS of proof and they still made me do the stupid hearing and then STILL denied me after that!!!! its all rigged against workers!!
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Fatima Al-Qasimi
•Not totally true. My sister had her appeal approved without a hearing last month. But yeah, most of the time there is a hearing.
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Dylan Cooper
I'm an employment attorney, and I can clarify this question. While most appeals do result in hearings, there are exceptions. In some cases, if your documentation clearly establishes good cause for leaving (like your safety concerns and medical documentation), ESD might reverse their initial determination without proceeding to a hearing. However, this is relatively uncommon. If your appeal does go to hearing (which is likely), here's what to expect: 1. You'll receive a Notice of Hearing at least 7 days before the scheduled date 2. The hearing will be conducted by an Administrative Law Judge from OAH 3. Your former employer will typically participate 4. You'll need to explain why you had good cause to quit 5. All the documentation you've already submitted will be considered My recommendation: Prepare as if a hearing will occur. Organize your evidence, prepare a timeline of events, and be ready to clearly articulate why your working conditions were unsafe and what steps you took to address the issues before quitting.
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Amara Okafor
•This is incredibly helpful information, thank you. I'll start preparing as if there will be a hearing just to be safe. Would it be useful to submit additional documentation before the hearing date if I find more relevant emails or records?
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Sofia Ramirez
i had an appeal last year and yes there was a hearing but it wasnt as scary as i thought it would be. just be honest and stick to the facts. my hearing was over the phone and my former boss didnt even show up which helped me win lol
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Dmitry Volkov
•That's good to know! I've heard that if the employer doesn't participate in the hearing, it significantly increases your chances of winning the appeal. Did you have legal representation or did you handle it yourself?
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Dmitry Volkov
I had the exact same safety concerns issue when I quit my job at an assisted living facility in 2023! They were constantly understaffing us and I was caring for way too many residents alone. I filed an appeal after being denied and yes, there was definitely a hearing. The most stressful part was waiting - it took almost 6 weeks from when I filed the appeal until the actual hearing date. By that point I was completely broke. Do you know if your old employer is planning to contest the appeal? Mine did, which made things more complicated. I tried for WEEKS to get through to ESD to check on my appeal status and it was impossible. The phone lines were always busy or would disconnect me after waiting for 30+ minutes. I finally used a service called Claimyr (claimyr.com) that got me through to an actual ESD agent within 20 minutes. They have a video showing how it works here: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. It was super helpful for getting updates on my appeal process and answering questions about what to expect at the hearing.
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Amara Okafor
•Thank you for sharing your experience! I have no idea if my employer will contest it, but I'm guessing they will. I'll check out that service if I start having trouble getting updates. How did your hearing go? Did you end up winning your appeal?
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StarSeeker
my freind had something similar happen and she submitted tons of stuff but still had a hearing. one good thing tho is that if u win ur appeal u get all the back pay from when u first applied! so thats good
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Sofia Ramirez
•yes! the backpay was huge for me. i got almost $7000 when my appeal was approved. took about 3 weeks after the hearing to get the money
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CosmicCommander
To answer your question about talking to your former employer during the hearing - yes, they'll be on the call too. The judge asks each party questions, and sometimes they'll let you and your employer ask each other questions through the judge. It's formal but not like a court trial. One important tip: have all your documentation organized and in front of you during the call. The judge will reference specific documents, and you'll want to be able to quickly find what they're talking about. Also, stick to factual statements rather than emotions or accusations. If your documentation about safety concerns is solid, especially that doctor's note, you have a good chance. The key is showing that you had no reasonable alternative but to quit. Judges tend to look favorably on cases where you can demonstrate you tried to resolve the issues before leaving.
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Amara Okafor
•Thank you so much for the detailed advice. I'll definitely organize all my documentation and focus on the facts. I did try to resolve the issues multiple times before quitting, so hopefully that will work in my favor.
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Dylan Cooper
To follow up on your question about submitting additional documentation: Yes, you absolutely can and should submit any additional relevant evidence you find. However, there are strict rules about timing: 1. Submit new evidence at least 7 days before your hearing 2. Make sure to send copies to all parties (ESD, your former employer, and OAH) 3. Keep proof that you submitted the documents (email confirmation, fax receipt, etc.) If you find crucial evidence after the deadline, you can still try to submit it, but the judge has discretion whether to accept it or not. The hearing notice you receive will contain specific instructions on how to submit evidence. Also, prepare a clear, chronological statement explaining why you had good cause to quit. Focus specifically on the safety issues, your attempts to resolve them, and why continuing to work there would have been unreasonable. This preparation will be valuable regardless of whether there's a hearing.
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Giovanni Colombo
•dont bother with this advice they dont even read half the stuff u submit anyway!! waste of time, the judges almost always side with employers 🙄
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