ESD payment stuck on 'processing' for week ending 4/22 - system errors when calling

same thing happened last week! i didnt get mine till friday even tho it usually comes tues or wed. the system is glitchy AF right now

This sounds like the system-wide glitch that ESD has been experiencing since their April update. The UW West Library message is definitely an error - it's referencing their system testing environment that shouldn't be in the production system. A few things to try: 1. Check your claim status through eServices rather than calling 2. Look for any pending issues or adjudication notices in your account 3. File a technical support ticket through the ESD website (not SAW support) 4. Try calling exactly at 8:00 AM when they open I've heard several reports of payment delays this week, but most are eventually processing. The telephone system errors are a separate issue they're working on.

I got mine yesterday but my buddy is having the same issue as you. ESD is so incompetent I swear, they do these system "upgrades" and everything breaks!!! They need to hire actual IT people instead of wasting our tax dollars.

I work with unemployment claims professionally, and there is indeed a known issue with the payment processing system this week. Some payments are being delayed by 3-5 business days. The good news is that they are still processing, just slowly. As for the phone system error, that's a separate issue. The "UW West Library" message is accidentally being played from their test environment. They're aware of it and working on a fix. If you need to reach an actual person at ESD quickly, I'd recommend using Claimyr (claimyr.com). It's a service that helps you get through to ESD agents without waiting on hold for hours. They have a video demo here: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 I've referred several clients to them when they were in similar situations with urgent payment issues.

Mine was late too!!! It finally came through yesterday even though it was showing as "processing" for almost a week. The ESD payment system is clearly having issues. I've been on unemployment for 3 months and this is the first time it's been this late. Did you file anything differently last week? I started a part-time job and reported some earnings, wondering if that's what caused the delay for me.

There's a bulletin on the ESD website now about payment delays. They just posted it this afternoon. It says: "Some claimants may experience payment delays of 3-5 business days for the benefit week ending April 22, 2025. This is due to scheduled system maintenance that took longer than anticipated. Payments are processing in the order received and no action is required from claimants at this time." So it looks like you should receive your payment by early next week at the latest. The phone system issue is mentioned as a separate technical problem they're fixing.

when my payment was late i just kept filing my weekly claim like normal and everything worked out. dont miss ur next filing or it'll mess everything up!!

Wait so is this affecting everyone or just some people? I filed for that week too but got paid normal on Tuesday

My sister had this EXACT problem last month!!! The payment was late and then when she finally got through to someone they said there was a "system flag" on her account even though nothing showed up online. They had to manually remove it. You NEED to talk to an actual person. Keep calling!!!

Just got off the phone with ESD (finally got through after calling at exactly 7:59am). The representative confirmed they're having both payment processing delays AND phone system problems. She said payments are taking up to 5 business days longer than usual for many claimants. For anyone else experiencing this: she recommended NOT calling multiple times as it's creating additional system load. Instead, check your eServices account daily for updates. If your payment doesn't arrive by next Tuesday, then you should call. The weird UW Library message is a known issue where their test system voice prompts are accidentally playing in the production phone system. They expect to have it fixed by Monday.