Update us on how it goes! I'm sure other people will be in similar situations and could benefit from hearing about your experience with the modification process.

I'm dealing with a similar situation right now - got laid off from my construction job last month and my unemployment is about half what I was making. One thing I learned from talking to a legal aid attorney is that you should keep all your documentation from Boeing showing your layoff date and circumstances. Washington courts want to see that the job loss was involuntary, not a voluntary quit. Also, if you haven't already, make sure you understand exactly what your current child support order says about income changes - some orders have specific language about modifications. The 3 years of consistent payments definitely works in your favor when you go before a judge.

I'm dealing with this same login loop issue right now too! Been stuck on it for about 20 minutes. It's so frustrating because I can see my username and password are correct, but it just keeps refreshing back to the login screen. I tried clearing my browser cache and cookies like some of you suggested, and I'm about to try the direct secure.esd.wa.gov link. Really appreciate everyone sharing their solutions here - it's such a relief to know this is a known system issue and not something wrong with my account specifically. Fingers crossed the direct link works because I really need to file my weekly claim today!

I'm having this exact same login loop issue right now! Just started trying to access my account about 10 minutes ago and keep getting bounced back to the login screen with no error message whatsoever. It's so relieving to find this thread and see that it's a widespread system issue rather than something wrong with my specific account. I was starting to panic about missing my weekly claim filing deadline. Going to try the direct secure.esd.wa.gov link that multiple people have recommended after clearing my cookies first. Thanks so much to everyone who shared their troubleshooting solutions - this community is incredibly helpful when ESD's system decides to act up!

told ya! now u know for next time :

Great to hear it worked out for you! For future reference, the 2-3 business day timeline is pretty standard once ESD marks it as "paid." The key thing you did right was checking your payment settings in eServices - that's always the first troubleshooting step if a payment seems delayed. Bookmark that location in the portal since you'll be filing weekly claims. Also, keep in mind that bank holidays can add an extra day to processing time, so factor that in during weeks with federal holidays.

Just wanted to add that I used my voter registration card along with my lease agreement when I went through this process a couple months ago. The voter registration worked great as an additional form of ID verification since it had my current address on it. Also, pro tip for the selfie - I found it easier to hold just 2-3 documents at a time and take multiple photos rather than trying to cram everything into one shot. They were totally fine with me submitting 3 separate selfies as long as each one clearly showed me holding the documents. Made the whole process way less stressful!

I just went through this same verification process two weeks ago! I was in the exact same situation - no utility bills in my name. I ended up using my car insurance statement and it worked perfectly. The key is making sure whatever document you use has your full name and current address clearly visible. I also took multiple selfies like others mentioned - one with my driver's license and social security card, and another with my birth certificate and insurance statement. Got approved in about 5 days! Don't stress too much about the "exact" documents they list - they're more flexible than it seems as long as you can prove your identity and address.

Update us when you get through to them! I'm in a similar boat and curious to hear how it goes. Good luck with your backdate request.

I went through something very similar earlier this year! The misunderstanding about temporary work disqualifying you is so common - I thought the same thing. When I called Washington ESD to request backdating, they explained that you can actually work part-time or temporary jobs and still collect benefits as long as you report the earnings correctly on your weekly claims. The agent told me that stopping your claims because you found temporary work can actually qualify as "good cause" for backdating, especially if you genuinely believed you were no longer eligible. Just make sure you have documentation of your temp job dates and be prepared to explain that you thought you had to stop filing. I got approved for 8 weeks of back pay, so there's definitely hope for your situation!