MySocialSecurity login showing 'Bad Request' error for days - anyone else locked out?

Thanks for the suggestions! I tried incognito mode but still no luck. I'll try the automated phone system tonight. Do you know if they mail the verification letters or can I get them electronically somehow?

same here. cant log in either. system must be down again. typical government inefficiency lol

Thanks for the detailed info! I tried finding my local office number but the office locator seems to be affected by the same technical issues. I'll keep trying the automated line.

Is this legit?? I'm desperate to talk to someone but worried about giving out my info to some random service

Yeah, it's legitimate. They don't access your SS account - they just connect you with an actual SSA agent faster. I was skeptical too but was desperate after trying for 3 days to get through. The agent I spoke with was definitely a real SSA employee.

they actually did post a notice but it was only on the site for like 2 days before the maintenance started. easy to miss if you dont log in regularly. still annoying tho

Great news! Just tried and I can log in now too. The new verification step is a bit annoying but I guess it's more secure. Thanks everyone for your help!

Still getting the Bad Request error here unfortunately. I'll keep trying throughout the day. Maybe they're rolling out the fix in batches? Glad it's working for some people at least - gives me hope!

I'm a new member here but having the exact same problem! Been trying to access my account since yesterday to check my payment status and keep getting that Bad Request error. I've tried clearing cache, different browsers, even my phone - nothing works. It's so frustrating when you need to access important information and the system just won't cooperate. Has anyone found a specific time of day that works better? I'm wondering if I should try really early morning or late at night when fewer people might be using the site.

Welcome to the community! I've been dealing with this same issue and from what I've observed, early morning (around 6-7 AM EST) seems to have better success rates. That's when I was finally able to get in yesterday. The system appears to be less congested then. Also, if you specifically need your 1099, you might want to try calling the automated line at 1-866-388-5906 that Paolo mentioned earlier - they can mail it to you while you wait for the website to get fully fixed. Hope this helps!

Hi everyone! I'm new to this community but unfortunately joining because of the same MySocialSecurity login issues. I've been locked out since Tuesday trying to access my disability benefits information. Reading through all these comments has been really helpful - I had no idea about the system upgrade or the automated phone line option. I'm going to try calling 1-866-388-5906 tonight and also attempt logging in early tomorrow morning like Vince suggested. It's reassuring to know this isn't just affecting me and that there are workarounds available. Thanks to everyone for sharing their experiences and solutions!

Hey Paolo and everyone! I'm also new here but wanted to share that I just tried logging in about 20 minutes ago and it worked! Like Paolo mentioned earlier, there's definitely a new two-factor authentication step now where they text you a code every single time you log in. It took a few extra minutes but I was able to get my benefit verification letter downloaded. For those still having issues, maybe try again in the next hour or two - it seems like they might be rolling the fix out gradually throughout the day. Hope this helps!

Thanks Oliver for the update! I just tried logging in after reading your comment and it worked for me too! The new two-factor authentication is definitely there - they sent a code to my phone immediately. It's a bit more steps than before but honestly worth it if it means better security after those account compromises Paolo mentioned. For anyone still having trouble, I'd suggest making sure your phone number is up to date in their system since that seems to be a requirement now. Really appreciate everyone in this community sharing their experiences - made this whole frustrating situation much more manageable!

Just wanted to add my experience as someone new to this community - I was also locked out since last week and finally got in this morning! The key for me was using the automated phone line that everyone mentioned (1-866-388-5906) to get my benefit verification letter while waiting for the website to work. When I did finally log in successfully around 8 AM, the new security features were definitely there - they sent me a text code and also asked me to verify some personal information that wasn't required before. It's more secure but takes a bit longer. For anyone still struggling, I'd recommend trying both the early morning login attempts AND calling that automated line as a backup. This community has been super helpful in figuring out all the workarounds!

Hey everyone! New member here but wanted to chime in with my experience. I've been dealing with the same Bad Request error since last Friday when I was trying to check my retirement benefit estimate. After reading through all these helpful comments, I tried the early morning approach that Vince suggested and it worked! Got in around 6:30 AM this morning. The new two-factor authentication process is definitely more involved - they not only sent me a text code but also asked me to verify my mother's maiden name and last four digits of an old address. It took about 5 minutes total but I was able to access everything I needed. For those still having issues, I'd definitely recommend the early morning window and make sure you have your phone handy for the verification codes. Thanks to everyone for sharing your solutions - this community is incredibly helpful for navigating these government website issues!

Hi everyone! I'm new to this community and unfortunately experiencing the exact same login issues. I've been trying to access my MySocialSecurity account since Wednesday to check on my spouse's survivor benefits status, but keep getting that dreaded Bad Request error. After reading through all these incredibly helpful comments, I'm planning to try the early morning approach that several people have mentioned (around 6-7 AM) and also have the automated phone line number (1-866-388-5906) ready as a backup. It's really reassuring to see that the system is gradually coming back online for people and that the new security features, while more time-consuming, seem to be working properly once you can get through. Thank you all for sharing your experiences and workarounds - this community has been a lifesaver during this frustrating situation! I'll update everyone once I'm able to successfully log in.

Hi everyone! I'm brand new to this community but unfortunately joining for the same reason as many others here - the MySocialSecurity Bad Request error that's been going on for days. I've been trying to access my account since Sunday to download my Social Security Statement for a loan application, and like everyone else, I keep hitting that wall. Reading through all these comments has been incredibly helpful though! I had no idea about the system upgrade or that there were alternative ways to get documents. I'm definitely going to try the automated phone line at 1-866-388-5906 that's been mentioned several times, and also attempt the early morning login strategy around 6 AM that seems to be working for people. It's really encouraging to see that more and more community members are successfully getting back into their accounts with the new two-factor authentication. Thanks to everyone for sharing their experiences and solutions - this is exactly the kind of community support that makes dealing with government tech issues so much less frustrating!

Hi everyone! I'm new to this community and just wanted to say thank you to all the members who have shared their experiences and solutions here. I've been locked out of my MySocialSecurity account since last Thursday trying to access my benefit information, and reading through this thread has been incredibly reassuring - at least I know it's not just me! I'm planning to try the early morning login approach that several people have mentioned (around 6-7 AM) and also have that automated phone number ready as backup. It's great to see that more people are getting back in with the new security features. I'll definitely update once I'm able to successfully access my account. This community support makes dealing with these technical issues so much more manageable!

Welcome to the community, Emma! I'm also relatively new here and have been dealing with this same frustrating issue since Tuesday. After reading everyone's helpful suggestions, I finally got through this morning around 6:45 AM using the early morning approach that Vince and others recommended. The new two-factor authentication definitely adds extra steps - they sent me a text code and also had me verify some security questions - but it's working once you can get past that initial Bad Request error. If the morning login doesn't work for you, definitely try that automated phone line at 1-866-388-5906 that Paolo mentioned. I used it yesterday to get my benefit letter mailed while waiting for the website access to be restored. It's so helpful having this community to share workarounds and know we're not alone in dealing with these government website issues!

Hi everyone! I'm new to this community and joining because I'm having the exact same MySocialSecurity login issues. I've been getting the Bad Request error since Monday when trying to access my account to check my payment history. After reading through all these incredibly helpful comments, I feel so much less frustrated knowing this is a widespread issue with the system upgrade. I'm going to try the early morning login approach around 6 AM that several people have mentioned, and I also have the automated phone number (1-866-388-5906) saved as a backup option. It's really encouraging to see so many community members successfully getting back into their accounts with the new two-factor authentication, even though it takes extra steps. Thank you all for sharing your experiences and solutions - this kind of community support makes dealing with government website problems so much more bearable!

Hi everyone! I'm new to this community and have been experiencing the same frustrating Bad Request error since last weekend. I needed to access my account to verify my benefit amount for a housing application, and it's been impossible to get in. Reading through all these comments has been so helpful - I had no idea this was such a widespread issue with the system upgrade. I'm definitely going to try the early morning login strategy around 6-7 AM that multiple people have recommended, and I've also saved that automated phone number (1-866-388-5906) as a backup. It's really reassuring to see that more community members are successfully getting back in with the new two-factor authentication system, even though it requires extra verification steps. Thanks to everyone for sharing your solutions and experiences - this community support makes these government tech issues so much less stressful to deal with!

Hi everyone! I'm new to this community and unfortunately joining because of the same MySocialSecurity login nightmare. I've been locked out since Tuesday trying to access my disability benefits information for my annual review paperwork that's due next week. Reading through all these comments has been such a relief - I was starting to think my account had been compromised or something! I'm definitely going to try the early morning approach around 6 AM that so many people have recommended, and I've got that automated phone number (1-866-388-5906) ready as my backup plan. It's really encouraging to see that the new two-factor authentication is working for people once they can get past that initial Bad Request error. Thanks to everyone for sharing your workarounds and experiences - this community has been incredibly helpful in what could have been a really stressful situation!

Hi everyone! I'm new to this community and have been dealing with the same Bad Request error since yesterday. I was trying to access my account to download my SSA-1099 form for tax purposes and kept hitting that wall. After reading through all these incredibly helpful comments, I feel so much better knowing this isn't just affecting me! I'm going to try the early morning login approach around 6-7 AM that multiple people have mentioned, and I also have that automated phone line (1-866-388-5906) saved for getting my tax documents if the website still doesn't work. It's really reassuring to see that more community members are getting back in successfully with the new two-factor authentication, even though it takes extra steps. Thank you all for sharing your experiences and solutions - this community support makes navigating these government website issues so much less stressful!

Hi everyone! I'm new to this community and unfortunately experiencing the same MySocialSecurity login issues. I've been getting the Bad Request error since Monday when trying to check my retirement benefit status. After reading through all these helpful comments, I feel much less alone in this frustrating situation! I'm definitely going to try the early morning approach around 6 AM that several people have recommended, and I've saved that automated phone number (1-866-388-5906) as my backup plan. It's really encouraging to see so many community members successfully getting back into their accounts with the new two-factor authentication system. Thanks to everyone for sharing your solutions and workarounds - this kind of community support makes dealing with these government website problems so much more manageable! I'll report back once I'm able to get through.

Hi everyone! I'm new to this community and joining because I'm having the exact same MySocialSecurity login issues that everyone has been discussing. I've been locked out since Wednesday trying to access my account to check my survivor benefits status, and that Bad Request error just won't go away no matter what I try. Reading through all these comments has been incredibly helpful - I had no idea about the system upgrade or that there were alternative ways to get the information I need. I'm definitely going to try the early morning login approach around 6-7 AM that so many people have recommended, and I've also saved that automated phone number (1-866-388-5906) as my backup option. It's really reassuring to see that more community members are successfully getting back in with the new two-factor authentication, even though it requires extra verification steps. Thank you all for sharing your experiences and solutions - this community support has made this whole frustrating situation so much more bearable! I'll update everyone once I manage to get through.

Hi everyone! I'm new to this community and have been experiencing the same frustrating Bad Request error since yesterday when trying to access my MySocialSecurity account to check my benefit payment schedule. Reading through all these comments has been such a huge help - I had no idea this was part of a system-wide upgrade! I'm going to try the early morning login approach around 6 AM that multiple people have mentioned seems to work, and I've also noted down that automated phone number (1-866-388-5906) as my backup plan. It's really encouraging to see so many community members successfully getting back into their accounts with the new two-factor authentication system, even though it involves extra verification steps. Thanks to everyone for sharing your workarounds and experiences - this kind of community support makes these government website issues so much less stressful to deal with! I'll definitely update once I'm able to get through successfully.