Social Security login verification code texts not coming through - anyone else having this issue?

yep same problem here since monday. texts not coming through AT ALL. so annoying!!! i need to check something important

This happens periodically with the SSA verification system. There are a few things you can try: 1. Use the email verification option instead of text 2. Make sure your phone isn't blocking short code messages (check your spam settings) 3. Try using a different browser or clearing your cache 4. If you have access to a different phone, you can temporarily update your contact information to that number SSA has been having some technical issues this month with their authentication system. They're supposedly working on it, but no official timeline for a fix.

I had the same problem last month!!! So frustrating. Turned out my phone was blocking the texts because I had some spam filter turned on. Check your message settings, sometimes carrier blocks these short codes thinking they're spam.

I was having this EXACT issue for days and it was driving me CRAZY!!! Tried the email verification instead and that worked fine. Something is definitely wrong with their text system right now. The email code comes through instantly.

This is a widespread issue right now with Social Security's authentication system. I spoke with an agent yesterday after struggling with the same problem. They confirmed they're having technical difficulties with the text verification system specifically. The agent recommended using the email option for now. If you need to speak with someone at SSA directly about this or other account issues, I'd recommend using Claimyr (claimyr.com). Saved me hours of waiting on hold and got me through to an agent in about 15 minutes. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU

When did you last update your contact information with SSA? Sometimes this happens if your phone number was recently changed or ported to a different carrier. Also, some carriers (especially prepaid plans) have issues with government verification codes. For your benefit verification letter specifically, you can try calling your local office directly at 7am when they open - sometimes you can get through faster that way. Otherwise the national number early in the morning (first thing at 8am EST) might work.

i just got in!!!! try this - i deleted my browser cookies, restarted my phone, and then used the EMAIL verification instead of text. worked on the first try!

For anyone else finding this thread, SSA just posted a technical update on their website acknowledging issues with their text verification system. They recommend using email verification temporarily. They expect to have the text system fixed by the end of the week according to the notice.

I've been dealing with this exact same issue for the past few days! So relieved to see it's not just me. I was starting to think something was wrong with my phone or account. I'll definitely try the email verification method that everyone's recommending. It's frustrating that SSA's text system is having problems right when I need to access my account for tax documents. Thanks everyone for sharing your experiences and solutions - this thread has been super helpful!

I'm experiencing the same issue! Been trying for three days now and no verification texts are coming through. I'm with T-Mobile and have never had problems with SSA texts before. Really need to access my account to check my earnings record for a job application. Going to try the email verification method that everyone's suggesting - sounds like that's the way to go right now. Thanks for posting this, I was getting worried it was something wrong with my account specifically!

Same issue here! I've been trying to log in for the past week with no success on text verification. I'm with AT&T and usually receive SSA texts just fine. Really need to download my 1099 for filing taxes. Based on everyone's comments, I'm going to try the email verification option right now. It's so frustrating when you need access to important documents and the system isn't working properly. Thanks to everyone who shared their workarounds - this thread is a lifesaver!

I've been having this exact same problem since Tuesday! I'm with Sprint and haven't received a single verification text from SSA despite multiple attempts. I was getting really worried that something was wrong with my account or phone. After reading through all these comments, I just tried the email verification method and it worked perfectly - got the code within 30 seconds! I was able to log in and access my account without any issues. It's such a relief to know this is a widespread system problem and not something on my end. Thanks to everyone for sharing their experiences and the email workaround - you've saved me so much frustration! Hopefully SSA gets their text system fixed soon, but at least we have a reliable alternative for now.

I'm having the exact same issue! Been trying for four days now with Verizon and no verification texts are coming through at all. I was starting to think my phone was broken or something was wrong with my account. After reading all these comments, I'm definitely going to try the email verification method right away. I need to access my account to check my disability payments status and this has been so stressful. It's actually reassuring to know this is a widespread SSA system problem and not just me. Thanks everyone for sharing the email workaround - hopefully that will get me back into my account! Really hope they fix the text system soon because I prefer getting texts over emails usually.

I'm dealing with this exact same problem too! Been trying since Monday with no luck on text verification - I'm with Verizon just like you. I was getting so frustrated thinking it was my phone or something I did wrong with my account. After seeing everyone's success with email verification, I just switched over and got my code instantly! Was able to log right in and access everything I needed. It's such a relief to know this is a known system issue affecting so many people. Definitely recommend the email route until SSA gets their text system sorted out. Thanks for starting this thread - it saved me from going crazy trying to figure out what was wrong!

I'm new to this community and just ran into this same exact issue today! I've been trying to log into my SSA account all morning and no verification texts are coming through on my AT&T phone. I was getting really worried that something was wrong with my account or that I had been locked out somehow. Reading through all these comments has been such a relief - it's clearly a widespread problem with SSA's text verification system right now. I'm definitely going to try the email verification method that everyone is recommending. I need to access my account to update my direct deposit information for my benefits. Thank you all for sharing your experiences and the workaround solutions! This community is so helpful for navigating these government service issues.

I'm experiencing this exact same issue! Been trying to log in for the past three days and absolutely no verification texts are coming through on my T-Mobile line. I was starting to panic thinking my account had been compromised or something. After reading through everyone's comments, I'm definitely going to switch to email verification right now. I need to download my Social Security statement for a loan application and this has been incredibly stressful. It's such a relief to know this is a widespread system problem and not just me! Thanks to everyone for sharing the email workaround - you've all been lifesavers. Hopefully SSA gets their text system back up and running soon, but at least we have a solution that works in the meantime.

I'm having the exact same problem! Been trying to get verification texts since Sunday and nothing is coming through on my Verizon phone. I was getting so frustrated and worried something was wrong with my account. After reading all these helpful comments, I just switched to email verification and it worked immediately! Got my code in under 10 seconds and was able to log right in. I needed to access my account to print my benefit verification letter for a housing application. It's such a relief to know this is a known system-wide issue with SSA's text verification and not something I did wrong. Thanks to everyone who shared the email workaround - you've saved me so much time and stress! Hopefully they get the text system fixed soon, but the email method is definitely the way to go for now.

I'm a new member here and just stumbled across this thread while searching for help with the exact same issue! I've been trying to log into my SSA account since yesterday and no verification texts are coming through on my phone (also Verizon). I was starting to think there was something wrong with my account or my phone settings. Reading through everyone's experiences has been such a huge relief - it's clearly a widespread problem with SSA's text verification system right now. I'm definitely going to try the email verification method that everyone is recommending. I need to access my account to check my earnings history for retirement planning. Thank you all for sharing your solutions and experiences! This community seems incredibly helpful for navigating these government service issues. It's so reassuring to know there's a reliable workaround while SSA fixes their text system.

I'm experiencing the exact same issue! Been trying to log into my SSA account for the past few days and no verification texts are coming through on my Sprint phone. I was getting really worried that something was wrong with my account or that I'd been locked out somehow. After reading through all these helpful comments, I'm definitely going to try the email verification method right away. I need to access my account to download my tax documents before the filing deadline. It's such a relief to know this is a widespread system problem with SSA's text verification and not just me! Thanks to everyone who shared their experiences and the email workaround - this community is incredibly helpful for navigating these government service issues. Hopefully SSA gets their text system fixed soon, but at least we have a reliable solution in the meantime.