Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

anyone else notice how the SS website is ALWAYS down for maintenance when you actually need to use it? so frustrating!!

0 coins

YES! It's like they know exactly when I'm trying to log in! And then when you finally get in, half the features don't work properly! 🤦‍♀️

0 coins

To directly answer your question about checking - if you get a Form SSA-1099 in January/February, it will show in Box 3 if any federal taxes were withheld during the previous year. Since 2025 just started, you won't have this form yet for your benefits. Going forward, the easiest way to verify withholding is to check your bank deposits against your gross benefit amount. A difference (besides Medicare premiums) would indicate tax withholding.

0 coins

Thank you! This is very helpful. I'll be watching for that form next January. In the meantime, I think I'll submit the W-4V form to start withholding. Better safe than sorry!

0 coins

my mom just went thru this... got ALL her social security plus my dads csrs survivor. no cuts at all

0 coins

One thing no one has mentioned yet - make sure your husband's CSRS survivor benefit election is properly documented with OPM. There should be a form (I believe it's SF 2801) on file that confirms his election of survivor benefits. Might be worth checking that everything is in order while you're both still here to address any issues.

0 coins

That's excellent advice - I'm not sure if we ever got confirmation of that election. He retired 8 years ago, so I should probably follow up on that documentation. Thank you!

0 coins

i had trouble loggin in after i filed. had to make a new password. just warning u it might happen

0 coins

Yuki Sato

Oh, and regarding your specific concern about being paperless - you will still need to check your physical mail. Some communications from SSA are only sent by mail for security reasons, especially anything involving direct deposit changes or benefit verification. They're slowly improving their online services, but they're not completely paperless yet.

0 coins

Thanks for the follow-up. I'll keep checking my mail even though I prefer everything digital. Better safe than miss something important!

0 coins

My sister had to deal with this. For her they did a trial work period where she could earn over the limit for 9 months (not in a row) without losing benefits. You should ask if your wife qualifies for that. It gave my sister a chance to test if she could handle working more without risking her benefits right away.

0 coins

Great point about the Trial Work Period! That's specifically for SSDI recipients. It allows for 9 months (which don't have to be consecutive) where earnings can exceed the limit without affecting benefits. In 2025, any month where she earns over $1,110 would count as a TWP month. After using all 9 TWP months, then the regular SSDI earnings limits would apply until FRA.

0 coins

Thank you all for the incredibly helpful information! I've learned so much - the $2,200 monthly limit, the importance of tracking gross wages based on when work was performed, and even about the Trial Work Period option. I've written everything down and will discuss with my wife. We'll definitely stay well under the limit to be safe and make sure to report her earnings promptly. I may use that Claimyr service to get through to SSA and confirm everything for our specific case. Really appreciate all the help!

0 coins

glad we could help! social security is so complicated sometimes. good luck to you and your wife!

0 coins

My mom had the same situation!!! She got disability first and then when she turned 60 she applied for my dads survivors benefit and got it no problem! But that was back in 2019 so maybe rules changed?

0 coins

The rules haven't changed. This is still how it works today. Your mother's case is exactly the kind of strategy the original poster can utilize when she reaches age 60. The confusion is often with SSA representatives who don't fully understand or explain the complete lifetime options.

0 coins

Here's a specific tip that might help: when you call SSA, specifically ask to speak with a "Technical Expert" who specializes in survivor benefits. Regular claims representatives often don't deal with these complex situations daily. Technical Experts have additional training on the nuances of survivor benefits, deemed filing, and switching strategies. Also, there's a helpful publication called "If You Are The Survivor" (SSA Publication No. 05-10084) that explains many of these rules. You can find it on ssa.gov and bring it with you to any in-person appointments as a reference.

0 coins

Thank you for this suggestion! I didn't know I could ask for a Technical Expert. I'll definitely request one next time and look up that publication. Is it better to go to the office in person for these complicated questions?

0 coins

Absolutely! In-person appointments are usually much more productive for complex situations. The representatives can access all your records right there, and you can bring documentation. Request an appointment specifically for benefit planning/analysis, not just a general question. And yes, always ask for a Technical Expert for your situation - it can make all the difference!

0 coins

You're right about the Privacy Act request timeframe - it's not a quick solution. However, you can also ask during a phone call for them to verify specific documents in your file, which gives you immediate information about what they have.

0 coins

My brother applied for SS disability last year and they told him they lost his medical records too! He had to start his whole application over. Then they denied him anyway even with all his evidence! The whole system is broken. Good luck but don't get your hopes up.

0 coins

I need to apologize for my earlier incorrect information! I was confusing the rules for spousal benefits with survivor/widow benefits. The other commenters are correct - you CAN switch from widow benefits to your own retirement benefits if yours would be higher. I'm so sorry for the confusion I caused.

0 coins

No worries at all! This is all very complicated. I appreciate you coming back to clarify!

0 coins

When you contact SSA, make sure you have your recent tax returns handy. They may want to verify your earnings for the recalculation. Also make sure to specifically ask about: 1. What your current widow benefit amount is (with exact figures) 2. What your own retirement benefit would be if you switched now 3. Whether waiting longer to switch would increase your own benefit further Get all three numbers so you can make an informed decision. And consider asking them to document this in your file, even if you don't make a change immediately.

0 coins

This is great advice! I'll definitely prepare my tax returns before calling and ask for these specific figures. Thank you!

0 coins

Have you tried calling SSA directly to ask about this? When I had questions about my spousal benefits last year, I spent literally WEEKS trying to get through on their 800 number. Kept getting disconnected or waiting on hold for hours. I eventually found this service called Claimyr that helped me get through to an agent in about 20 minutes. They basically call SSA for you and then connect you when an agent answers. Saved me so much frustration! You can see how it works in their video demo: https://youtu.be/Z-BRbJw3puU or check out claimyr.com. Definitely worth it for complex questions like yours that the website doesn't clearly address.

0 coins

Thank you for the recommendation! I've been avoiding calling because I've heard horror stories about the wait times. I'll check out that service - at this point, I really need to speak with someone who can look at my specific situation and provide guidance.

0 coins

One more important point - you mentioned having a permanent disability but not qualifying for SSDI. If your disability meets SSA's criteria but you were denied because of insufficient recent work credits (which happens when people develop disabilities after being out of the workforce), you might want to explore SSI (Supplemental Security Income). It's needs-based rather than work-based, and while the benefit is typically lower than SSDI, it could provide some income before you turn 62. SSI has strict asset and income limits, but it's worth investigating if your resources are limited while waiting to reach 62.

0 coins

I did look into SSI briefly, but my savings are still above their asset limit. I'm trying to make those savings last until I can claim some form of Social Security benefit. It's a difficult balancing act - not enough savings to comfortably wait until FRA, but too much for SSI qualification. Thank you for the suggestion though!

0 coins

This reminds me of when I retired. I think what's happening is the monthly test vs. annual test confusion. When you first retire, you get to use the monthly test which is definitely better for people who work part of the year then stop completely.

0 coins

I just called SSA again using that Claimyr service someone mentioned (it actually worked!), and got through to a very knowledgeable agent. She confirmed I can absolutely start benefits in December for January payment using the monthly earnings test since I haven't worked since July. She also said I could technically apply for benefits going back to August (first payment in September) if I wanted to, but I'd need to specifically request retroactive payments for those months. I'm going to start with December/January payment as originally planned. Thanks everyone for helping clear this up! The monthly earnings test vs. annual test distinction was the key piece I was missing.

0 coins

Great news! Glad you got clear confirmation. And good decision on the start date - keeps things simple while still getting your benefits started promptly.

0 coins

lucky you got a good agent!! sometimes they dont know what there talking about!

0 coins

To directly answer your original question: The WEP applies when you receive a pension based on work where you didn't pay Social Security taxes. The key factor is not whether you receive monthly payments or a lump sum, but whether the payment is based on non-covered employment. An important exception exists if your pension is based on a mix of covered and non-covered employment. If that's the case, the SSA will only apply WEP to the portion derived from earnings where you didn't pay Social Security taxes. Request a detailed WEP calculation from SSA before making your decision.

0 coins

Thanks for the clear explanation. My pension would be entirely from non-covered employment, so it sounds like I can't avoid the WEP impact entirely. I'll definitely request that detailed calculation from SSA.

0 coins

Another consideration: depending on your age and specific situation, you might want to look into whether the "substantial earnings test" might help reduce your WEP impact. If you can demonstrate that you had substantial earnings under Social Security for enough years (the magic number is 30, but there's a sliding scale), your WEP reduction can be lessened or eliminated. This would be true whether you take the pension as a lump sum or monthly payments.

0 coins

The substantial earnings thresholds are RIDICULOUS too!!! For 2025 you need $32,400 to count as "substantial" - many hard-working people don't make that much especially in rural areas or working class jobs. Another way the system discriminates!!

0 coins

Prev1...9293949596...417Next