Social Security Administration

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One thing I wanted to mention - when I was applying for survivor benefits, my friend gave me a tip to specifically request an appointment with a claims specialist who handles survivor benefits. Not all reps are equally knowledgeable about all benefit types. It made a huge difference in my case because the specialist caught something that would have reduced my benefit that the previous person I spoke with missed completely.

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This is such valuable information - thank you all for sharing your experiences! I'm a widow myself (husband passed 2 years ago) and I've been trying to navigate this maze of decisions. @PaulineW your tip about requesting a specialist is gold - I had no idea you could do that. @Josef Tearle the earnings test info is crucial too since I'm also considering some part-time work. It sounds like the key takeaway is that yes, the survivor benefit strategy can work, but there are so many variables (reduced benefits if taken early, earnings limits, whether your spouse reached FRA, etc.) that really require getting personalized advice from SSA. I think I'll use that Claimyr service @Charity Cohan mentioned to actually get through to someone knowledgeable. Has anyone else used services like that to get past the long hold times?

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I haven't used Claimyr specifically, but I did use a similar callback service last year when trying to reach SSA about my disability application. It was honestly a lifesaver - I think I paid like $20 or something and they called me back within 30 minutes when an agent was available. Way better than sitting on hold for hours! For something as important as survivor benefits planning, it's definitely worth the small fee. Just make sure you have all your questions written down beforehand because once you're connected, you want to make the most of that time with the agent.

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I went through this exact same confusion when I started dealing with Social Security last year! One resource that really saved me was the SSA's "Understanding the Benefits" booklet (Publication No. 05-10024) - it's written in much plainer language than their website and includes a glossary at the back that explains acronyms in context rather than just giving definitions. Also, since you mentioned WEP specifically - that one tripped me up for months! Here's what I wish someone had told me: WEP only applies if you worked in a job where you DIDN'T pay Social Security taxes but still earned a pension (like some government or teaching positions). If you paid SS taxes your whole career, WEP won't affect you at all. The SSA website makes it sound like it could apply to anyone with any pension, which isn't true. One more tip: when you call SSA, ask them to send you a written summary of anything they explain over the phone. I learned this the hard way after forgetting half of what an agent told me. They can mail or email you personalized explanations that you can refer back to later when you inevitably encounter more acronyms! Hang in there - it really does get easier once you learn the ones that actually apply to your situation!

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Thank you so much for the clarification about WEP! That's exactly the kind of plain English explanation I needed. I was panicking thinking it might affect me, but I've paid SS taxes my entire career - I just have a small 401k, not a pension from non-SS covered work. The way the SSA website explains it made it sound like ANY retirement savings could trigger WEP. Your tip about requesting written summaries is brilliant too - I never would have thought to ask for that, but you're absolutely right that I'll forget half of what they tell me over the phone. I'm going to look up that "Understanding the Benefits" booklet right now. It's so reassuring to hear from people who've been through this maze and came out the other side!

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I totally understand your frustration! I went through this same acronym maze when my mom was applying for Social Security a few years ago. What helped us the most was starting with the basics and building up from there. Here's my suggestion: focus on learning just the acronyms that apply to YOUR specific situation first, rather than trying to memorize everything at once. Since you mentioned WEP and retirement planning, start with: • FRA (Full Retirement Age) - when you can get full benefits • PIA (Primary Insurance Amount) - your base benefit amount • WEP (Windfall Elimination Provision) - only matters if you have a pension from non-SS covered work • DRC (Delayed Retirement Credits) - extra money for waiting past your FRA One thing that really helped us was calling the SSA and specifically asking them to "please explain this in non-acronym terms" whenever they used jargon. Most agents will switch to plain English if you ask directly. Also, don't feel bad about not knowing this stuff - Social Security has been around for decades and they've just kept adding more and more technical terms without updating their communication style. It's designed by bureaucrats for bureaucrats, not for regular people trying to plan their retirement! You've got plenty of time to learn what you need to know before next year. Take it one acronym at a time and you'll get there!

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This is such a helpful approach! I was definitely trying to learn everything at once and getting overwhelmed. Breaking it down to just the acronyms that affect my specific situation makes so much more sense. Your point about asking agents to use "non-acronym terms" is something I'm definitely going to try - I was worried about sounding stupid, but you're right that most people would probably be happy to explain things more clearly if I just ask directly. It's also reassuring to know that even people who work with this system regularly find it confusing! I feel much better about tackling this one step at a time instead of trying to become a Social Security expert overnight. Thank you for the encouragement!

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Since we're talking about strategies, here's a thorough approach based on your situation: 1) Speak with your doctor about potentially reducing your hours for medical reasons (documented medical necessity) 2) Check with your HR department about: - Whether reduced hours would maintain your health insurance - If you qualify for short-term or long-term disability through your employer - Whether FMLA might apply to give you protected time for surgeries/recovery 3) Create your my Social Security account to verify your SSDI estimate 4) Consult with a disability attorney about timing your application 5) Ensure all your medical records explicitly document: - Functional limitations (how long you can sit, stand, walk) - Failed treatments you've already tried - Pain levels and frequency - How symptoms affect your ability to work Many people make the mistake of applying too early without sufficient medical documentation or too late after struggling unnecessarily. Finding the right timing is key.

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This is incredibly helpful - thank you for laying out such a clear action plan. I have an appointment with my primary care doctor next week, and I'll start this conversation then. I've been on FMLA intermittently this year but never thought about using it strategically with the disability application process. I really appreciate everyone's insights!

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I'm dealing with similar spinal issues and wanted to share something that might help with your decision-making process. Since you mentioned your boss is starting to notice productivity issues, have you considered talking to HR about requesting reasonable accommodations under the ADA before making any major employment decisions? Things like a sit/stand desk, more frequent breaks, or even working from home a few days a week could help you maintain your job longer while you're going through the disability application process. This creates a paper trail showing you tried to continue working with accommodations, which can actually strengthen your SSDI case by demonstrating that even with workplace modifications, your conditions prevent you from maintaining substantial gainful activity. Also, given your upcoming laminectomy, make sure your surgeon documents in detail your current functional limitations and expected recovery timeline. Post-surgical complications or incomplete recovery can be significant factors in disability determinations, especially when you're already dealing with multiple conditions affecting different body systems. The fact that you're 59 with 35 years of work history puts you in a strong position under the medical-vocational guidelines if your conditions prevent you from doing any work you've done in the past 15 years. Don't lose hope - the process is daunting but your situation sounds like it has merit.

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This is excellent advice about ADA accommodations! I hadn't thought about how requesting accommodations could actually strengthen a disability case by showing you tried everything possible to keep working. That's really smart strategic thinking. I'm definitely going to explore the sit/stand desk option - sitting for long periods is one of my biggest challenges right now. Working from home even part-time would be amazing since it would eliminate my commute (which aggravates my spine issues) and give me more control over my environment during pain flares. You make a great point about having my surgeon document everything thoroughly. I've been so focused on just getting through the surgery that I didn't think about how the documentation could impact a potential disability claim. I'll make sure to discuss my current limitations in detail during my pre-op appointment. Thank you for the encouragement about my age and work history - it's reassuring to know that those factors could work in my favor. This whole situation feels overwhelming but having a community of people who understand really helps.

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my mom claimed at 62 and totally regrets it now shes 81 and struggles every month cuz her check is so small...just sayin

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That's heartbreaking to hear about your mom's situation. This is exactly why the break-even calculation isn't just about math - it's about real life consequences. The reduced benefit from claiming at 62 compounds over time, especially with modest COLAs that don't keep up with real inflation on essentials like healthcare and housing. Stories like your mom's really drive home why it's worth taking time to carefully consider all factors, not just the immediate need for income.

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I'm in a similar situation and found that creating a simple spreadsheet really helped clarify things. I made columns for each claiming age (62, 67, 70) and calculated cumulative benefits received at different future ages (75, 80, 85, 90). What really opened my eyes was including a "health span" factor - not just life expectancy, but how many years I might realistically enjoy the money. Also, don't underestimate the psychological factor. My neighbor claimed at 62 and says the peace of mind of having guaranteed income (even if smaller) has been worth more than any break-even calculation. On the flip side, my dad waited until 70 and feels great about his larger checks, but he was fortunate to have other income sources during the wait. Have you considered doing a "test run" where you calculate your monthly budget needs at different benefit levels? Sometimes seeing the actual dollar impact on your lifestyle makes the decision clearer than abstract break-even ages.

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@Kayla Morgan I m'really interested in your spreadsheet approach too! As someone who s'been struggling with these calculations, the health "span factor" you mentioned is brilliant - I never thought about the difference between just living longer versus actually being able to enjoy the money. For the original poster @AstroExplorer, this thread has been incredibly helpful. Between the basic break-even math that @Giovanni Moretti laid out and all these other considerations taxes, investment (opportunities, health factors, psychological peace of mind , I)m realizing'this decision is way more nuanced than I initially thought. One thing that keeps coming up is how individual circumstances really matter. Your family health history, your current financial situation, whether you re married,'if you need the income immediately - all of these factors seem just as important as the pure mathematical break-even point. Have you given any thought to meeting with a fee-only financial advisor who specializes in Social Security claiming strategies? It might be worth the consultation fee to get personalized advice based on your specific situation rather than trying to figure this out with generic online calculators.

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@Kayla Morgan Your spreadsheet approach sounds incredibly helpful! I m'wondering if you could share a bit more detail about how you weighted the health "span factor." Did you discount the value of benefits received in later years, or just set a cutoff age based on when you realistically expect to be active enough to enjoy the money? Also, for @AstroExplorer - reading through all these responses, it seems like your instinct about family longevity might be really important here. If your parents both passed in their mid-70s, that 78.7 break-even age for waiting until 67 suddenly looks a lot less appealing. Sometimes the safe "choice" isn t'about maximizing dollars but about ensuring you actually get to enjoy the benefits you ve'earned. Have you looked into whether there are any genetic or lifestyle factors that might make your longevity different from your parents? Things like advances in medical care, different lifestyle choices, etc.? It might help inform your decision beyond just the family history.

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Something else to consider - if she was receiving benefits as a widow or from a divorced spouse, that might affect how you need to request the documents. Be super specific with SSA about what tax documents you need, or you might end up with incomplete information. Also, while you're at it, check if there's any possibility of survivor benefits for eligible family members if anyone qualified.

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That's a good point I hadn't considered. She was receiving her own retirement benefits, but I should double-check if there are any other potential benefits. Thanks for bringing that up!

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I'm sorry for your loss. I went through something similar when my grandmother passed last year. One thing I learned is that you should also request a "Benefits Verification Letter" from SSA in addition to the 1099. This document shows the total annual benefits and can be helpful for your accountant when preparing the final returns, especially if there are any discrepancies. Also, keep detailed records of all communications with SSA - dates, times, representative names if you get them. The process can be slow and having a paper trail helps if you need to escalate or if documents get lost in the mail. I'd recommend sending any written requests via certified mail with return receipt requested. One more tip: if your mother had direct deposit, make sure the bank account remains open until you receive and cash any final benefit checks or refunds. Some trustees make the mistake of closing accounts too quickly, which can complicate the process.

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This is really thorough advice - thank you! I hadn't thought about requesting a Benefits Verification Letter, but that sounds like it could be really useful for the accountant. The tip about keeping the bank account open is particularly helpful since I was actually planning to close it soon. I'll definitely hold off on that until everything is sorted out. Really appreciate you sharing your experience with this process!

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