Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been a representative payee for my disabled adult child for over 10 years, and while the situation is a bit different, the core responsibilities are the same. One thing I'd add to all the great advice here is to take photos of any major purchases you make for the kids using their benefits - things like school clothes, computer for schoolwork, medical expenses, etc. It's not required, but having visual documentation has been helpful when filling out those annual reports, especially when you're trying to remember what you spent months ago. Also, if either of your teenagers has any special needs or medical expenses, make sure to keep detailed records of those - SSA considers medical care a priority use of benefits. The learning curve is real, but you'll get the hang of it quickly. Just remember that as their parent, you're already making decisions in their best interest - being a rep payee just means documenting it a bit more formally.

0 coins

That's such a smart idea about taking photos of major purchases! I never would have thought of that, but it makes total sense for when you're filling out reports months later and trying to remember what you bought. I'll definitely start doing that from day one. It's also good to know about prioritizing medical expenses - fortunately my kids are healthy, but it's helpful to understand how SSA views different types of spending. Thanks for sharing your long-term experience with this - it really helps to hear from someone who's been doing this successfully for years!

0 coins

As a newcomer to this whole Social Security thing, I'm really grateful for all the detailed advice everyone has shared here! I'm in a similar situation - just turned 60 and starting to think about retirement planning. Reading through all these responses has been incredibly educational. One question I haven't seen addressed yet: if you're divorced and your ex-spouse also has custody/visitation rights with the kids, does that complicate the representative payee situation at all? I'm wondering if both parents can be co-payees or if it has to be just one person handling everything. Also, for those who mentioned keeping spreadsheets and taking photos - do you store these digitally or keep physical copies? I'm trying to figure out the best system before I potentially find myself in this situation in a couple of years. Thanks again to everyone for being so helpful and thorough with your explanations. This community is amazing!

0 coins

I went through something similar when my ex-husband passed two years ago. I was 64 and still working part-time. One thing that really helped me was creating a spreadsheet to compare different scenarios with actual dollar amounts. Here's what I wish someone had told me upfront: get your benefits estimates IN WRITING from SSA, not just verbal estimates over the phone. The representatives sometimes give conflicting info, but the written estimates are more reliable for planning. Also, since you mentioned your ex had much higher earnings, make sure to ask SSA about his actual benefit amount at the time of death vs. what his benefit would have been at his FRA. Sometimes the survivor benefit calculation can be different than you'd expect, especially if he died before claiming. The earnings test is definitely a pain, but remember that if you do decide to claim early and have benefits withheld, you're essentially getting an interest-free loan from the government that gets paid back with the recalculation at FRA. Some people find that helpful for cash flow even if the math doesn't look great on paper initially.

0 coins

This is really helpful advice about getting written estimates! I hadn't thought about the difference between what he was receiving vs what he would have gotten at FRA. Since he passed at 61 before claiming any benefits, I'm not even sure how they calculate the survivor benefit amount. The spreadsheet idea is great too - I'm definitely a numbers person and seeing the actual dollar comparisons would help me make a better decision. Thanks for sharing your experience!

0 coins

I'm a newcomer here but have been researching this exact situation for my own planning. One thing I haven't seen mentioned yet is the "do-over" option that Social Security offers. If you claim survivor benefits early and then realize the earnings test is eating up too much of your benefit, you can withdraw your application within 12 months and pay back any benefits received. This essentially gives you a one-year trial period to see how the numbers work out in practice. Also, since you're planning to work until 70 anyway, have you considered the tax implications? Survivor benefits are taxable income just like regular Social Security benefits, so that $68k salary plus survivor benefits might push you into a higher tax bracket. Sometimes the after-tax math changes the decision significantly. Another strategy some people use is to file a "restricted application" for survivor benefits at FRA while letting their own retirement benefit continue to grow until 70. This way you avoid the earnings test entirely but still get some Social Security income before retirement. Just make sure to verify this option is still available - the rules have changed several times in recent years!

0 coins

Great discussion here! One thing I'd add - make sure to apply for benefits about 3 months before you want them to start (so around April for July benefits). The SSA needs time to process your application, and you don't want delays that could push your start date later than planned. Also, keep detailed records of your monthly earnings once you start benefits. SSA will ask for wage statements during their annual review, and having everything organized will make that process much smoother. I learned this the hard way when I had to scramble to find pay stubs from months earlier! The strategy outlined by QuantumQuasar sounds solid for your situation. Just remember that the monthly limits can change each year, so double-check the 2025 numbers when they're officially announced.

0 coins

This is really valuable advice about applying 3 months early! I had no idea it took that long to process. I'll definitely mark my calendar to apply in April for July benefits. The record-keeping tip is smart too - I'll start a folder now to keep all my pay stubs organized. Thanks for sharing your experience!

0 coins

Just wanted to add my experience as someone who went through this exact scenario in 2023. I was 64, earning about $45k/year, and decided to start benefits in August. The monthly earnings test was a game-changer for me! Here's what actually happened: I worked full-time Jan-July, then negotiated with my employer to go to 25 hours/week starting in August. My monthly earnings dropped to about $1,500, which was well under the monthly limit. I received my full SS benefit every month from August-December while still earning decent part-time income. One thing nobody mentioned - when you reduce your hours, make sure your employer understands it needs to be a permanent change in your work arrangement, not just a temporary reduction. SSA looks at your "substantial services" to an employer, not just earnings. If they think you're still working full-time but just getting paid less temporarily, it can complicate things. The whole process worked out great financially. I maximized my work income for 7 months, then got both part-time wages AND full SS benefits for 5 months. Definitely recommend this approach if your employer is flexible!

0 coins

This is exactly the kind of real-world experience I was hoping to hear! The "substantial services" point is crucial - I definitely want to make sure I structure this properly with my employer. When you say it needs to be a permanent change, did you have to provide any documentation to SSA proving the arrangement was legitimate? And did you find that 25 hours/week was a good balance between staying under the earnings limit while still making it worthwhile to work? I'm trying to figure out what the sweet spot would be for my situation.

0 coins

@CosmicVoyager This is such valuable real-world insight! I'm curious about a couple of specifics from your experience. When you went from full-time to 25 hours/week, did you have any issues with your employer regarding benefits like health insurance? And when SSA did their annual review, did they ask for any specific documentation about your reduced work arrangement, or were regular pay stubs sufficient to show the change in earnings? I want to make sure I'm prepared for all aspects of this transition.

0 coins

I'm so sorry for your loss, Anastasia. What you're going through sounds incredibly overwhelming, especially while you're still grieving. I want to address a few key points that might help clarify things for you: Regarding your husband's SSDI approval - yes, even though he never received a payment, his approval establishes the foundation for survivor benefits. The SSA essentially treats it as if he had been receiving benefits, which is why both you and your son are eligible. For your son's transition from SSI to DAC benefits, this is typically a very positive change. DAC benefits are usually significantly higher than SSI (often $1,500+ vs the current SSI rate of $943), and he'll eventually get Medicare coverage. The SSA representative was right to start this process. One thing to be prepared for with your own appointment next month: they'll likely ask about your work history and future work plans. Since you mentioned you don't currently work because you care for your son, make sure to mention this - there may be additional considerations for caregivers in your situation. Also, don't worry too much about the timing of applications. The SSA will backdate benefits appropriately based on when your husband passed away, so waiting until after April shouldn't negatively impact either of your benefit amounts. Keep all your documentation organized and don't hesitate to ask for written confirmation of anything they tell you. You're doing everything right in advocating for both yourself and your son during this difficult time.

0 coins

This is such comprehensive and reassuring information, thank you @742f959a8b7f. I'm new to navigating the SSA system and hearing that the timing won't negatively impact our benefits is a huge relief. One question I have - when you mention "additional considerations for caregivers," could you elaborate on what that might include? I've been my son's full-time caregiver for years and never really thought about how that might factor into my own benefit calculations. Also, @1d226a6c69c3, I just wanted to say how impressed I am with how you're handling all of this while grieving. The fact that you're asking all the right questions and advocating for your son shows incredible strength.

0 coins

I'm so sorry for your loss, Anastasia. What a difficult situation to navigate while grieving. I just wanted to add one important point that I haven't seen mentioned yet - make sure to ask about the potential for retroactive payments when you have your appointment next month. Since your husband was approved for SSDI in January and passed away at the end of January, there might be some retroactive survivor benefits available from his date of death. The SSA sometimes pays survivor benefits back to the month after the worker's death, which could mean you're eligible for February and March payments. Also, regarding your concern about the "locked" account - this is actually pretty standard when someone passes during the SSDI waiting period. The SSA has to convert the disability claim to survivor claims, which involves some backend processing that temporarily restricts access to the record. It sounds like your son's appointment went well and they're moving forward with his DAC benefits, which is great news. One last thing - keep detailed notes of every conversation you have with SSA representatives, including names, dates, and reference numbers. This has saved me so much trouble when dealing with government agencies in the past. You're doing an amazing job advocating for both yourself and your son during such a challenging time.

0 coins

@a8fc72ec4b13 brings up an excellent point about retroactive payments that I hadn't considered. @1d226a6c69c3, this could be really significant for your financial situation - definitely worth asking about those February and March survivor benefit payments when you have your appointment. I'm also wondering if there are any special considerations for the timing of when your son's DAC benefits will start versus when his SSI ends. Sometimes there can be overlapping payments that need to be sorted out later, but it's better to know upfront what to expect. The documentation advice is spot on too - I learned this the hard way when dealing with my own family's benefits. Government agencies have a way of "forgetting" what they told you over the phone, so having everything written down with names and dates is crucial protection for yourself.

0 coins

Just wanted to add one more consideration that hasn't been mentioned yet - don't forget about the tax implications of your timing decision! If you file for Social Security in 2025 while still earning $72k (or even the reduced amount from phased retirement), you'll likely have to pay taxes on a portion of your Social Security benefits too. With your income level, up to 85% of your Social Security benefits could be subject to federal income tax. So even after dealing with the earnings test withholding, you'll still owe taxes on whatever benefits you do receive. This double-hit (withholding + taxes) makes the financial case for waiting until FRA even stronger. I'd definitely recommend running the numbers with a tax professional before making your final decision. Sometimes the "tax strategy" financial advisors suggest for claiming early doesn't work out as well in practice when you factor in both the earnings test AND the tax burden on benefits.

0 coins

This is such an important point that I wish more people understood! I made the mistake of not considering taxes when I first started collecting at 63. Between the earnings test withholding AND having to pay taxes on the benefits I did receive, I barely saw any money the first year. It was like getting hit twice for the same income. Definitely second the advice about consulting a tax professional - mine helped me realize waiting would have saved me thousands in both withholdings and tax liability.

0 coins

I'm dealing with a similar situation and wanted to share what I learned from my research and calls to SSA. The key thing that helped me understand the monthly vs yearly earnings test is that SSA looks at whether you've had a "retirement event" - meaning a significant change in your work pattern, not just filing for benefits. In your case, continuing the same $72k job would mean the annual limit applies for all of 2025, putting you about $48k over the limit (assuming ~$24k limit for 2025). That would result in roughly $24k in withheld benefits - essentially wiping out most of your Social Security for the year. However, if you can coordinate your phased retirement to start in January instead of July, that changes everything. Working 3 days/week for the full year would put you around $43k annually, meaning only about $9.5k in withheld benefits instead of $24k. One more thing - make sure to factor in that any months where benefits are withheld due to earnings will result in a small increase to your benefit amount once you reach FRA. It's not dollar-for-dollar, but SSA does give you credit for those withheld months. Still, given the permanent reduction from claiming at 64 vs 67, plus the earnings test complications, waiting might be your best financial move unless you can significantly reduce your work hours right from the start.

0 coins

Prev1...379380381382383...837Next