Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One additional consideration: If you apply for SSDI and are approved, the benefit amount is typically higher than early retirement for two key reasons: 1. SSDI gives you your Primary Insurance Amount (PIA), which is what you'd receive at full retirement age (67), regardless of your current age 2. Early retirement at 62 reduces your benefit by approximately 30% for the rest of your life Based on your estimate of $1,800/month at age 62, your PIA (and potential SSDI amount) might be closer to $2,550/month. That's a significant difference. However, the key challenge is qualifying for SSDI. The medical requirements are strict, and SSA must determine that your medical condition prevents substantial gainful activity.

0 coins

I tried calling SSA to ask similar questions about disability vs retirement and spent TWO HOURS on hold before getting disconnected. So frustrating! Has anyone found a better way to actually talk to someone there?

0 coins

@profile6 I had the same issue trying to get through to SSA last month. I finally used a service called Claimyr that got me through to an agent in about 20 minutes instead of waiting on hold for hours. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/Z-BRbJw3puU It was honestly such a relief to actually speak with someone after weeks of trying. The agent was able to answer all my disability vs. retirement questions clearly.

0 coins

Thank you all for the thoughtful responses. After reading through everything, I think I'll take the following approach: 1. Talk to my doctor next week about whether my condition meets SSA's disability criteria and get their opinion on filing for SSDI 2. Make sure my part-time hours keep me under the SGA limit while applying 3. Begin the SSDI application process and see what happens 4. If denied, I'll still have my original plan of taking early retirement at 62 The potential financial difference between SSDI and early retirement seems significant enough to at least try applying. Even if it's a long process, I've still got almost 2 years before I turn 62, so there's time to navigate the system. I really appreciate all the personal experiences and expertise shared here!

0 coins

That sounds like a very sensible approach. One additional tip: when you apply, make sure to focus on how your medical condition impacts your ability to work full-time. Describe specific limitations (lifting restrictions, inability to sit/stand for long periods, concentration issues, etc.) rather than just listing diagnoses. SSA is primarily concerned with functional limitations affecting work ability. Best of luck with your application!

0 coins

Has anyone else noticed that SS offices are STILL not fully staffed after covid?!?! It makes an already difficult system IMPOSSIBLE to navigate!!! My neighbor just waited 3.5 MONTHS for her widow benefits to start!!! She almost lost her house waiting!!

0 coins

My local office is technically

0 coins

To clarify some confusion in this thread: The WEP repeal is being implemented in phases according to SSA's official communications. Here's what we know for certain: 1. All WEP adjustments will be processed automatically - no new applications needed 2. Payments will be retroactive to January 2025 3. SSA is updating their systems to handle these recalculations 4. Some beneficiaries will see adjustments sooner than others The reason for different timelines is the sheer volume - approximately 2 million beneficiaries are affected. If you're receiving contradictory information when calling, I recommend asking specifically to speak with a technical benefits advisor who specializes in WEP calculations. Regular representatives may not have access to the most current implementation information.

0 coins

Thanks for this clear explanation! Do you happen to know if the retroactive payments will come as one lump sum? I'm concerned about how this might affect my tax situation if I suddenly get 10-11 months of backpay in December. Would hate to get pushed into a higher tax bracket!

0 coins

Yes, based on previous similar adjustments, the retroactive amount will likely come as a single lump-sum payment. Regarding taxes, only up to 85% of Social Security benefits are taxable (depending on your income level), and the IRS generally looks at when you receive the money, not when it was earned. You might want to consult with a tax professional if you're concerned about the impact of receiving a substantial backpay amount in one tax year.

0 coins

I just got off the phone with SSA again today (waited 1.5 hours!). The rep I spoke with said they've been told to tell people that all WEP adjustments will be completed "by the end of the year" but he admitted that could easily slip into 2026. He also mentioned they're prioritizing people over 80 years old first. Has anyone else heard this age prioritization thing? I'm 68 so I guess I'll be waiting a while...

0 coins

I hadn't heard about age prioritization, and that wasn't mentioned when I received my adjustment (I'm 72, so not over 80). It's possible that's new guidance they've received internally as they work through the backlog. The inconsistent information from different representatives is definitely frustrating. When I did get my adjustment, there was no advance notice - it just appeared in my account. So you might be pleasantly surprised sooner than expected!

0 coins

i thought they changed the rules so you cant do that file and suspend strategy anymore??

0 coins

You're thinking of the right concept but applying it to the wrong situation. The "file and suspend" strategy that was eliminated by the 2015 rule changes was different - it allowed someone at FRA to file for benefits, immediately suspend them, and still allow their spouse to collect spousal benefits while their own benefit grew until age 70. What we're discussing here is different - it's about divorced spouse benefits, which follow different rules. A divorced spouse can claim benefits on their ex's record if both are at least 62 and they were married for at least 10 years, as long as they've been divorced for at least 2 years. This provision wasn't eliminated by the 2015 changes.

0 coins

my neighbor said u can file now and then undo it within 12 months if u change ur mind. but u gotta pay back all the $$ they gave u

0 coins

Your neighbor is correct about this. It's called a withdrawal of application (Form SSA-521). You can withdraw your Social Security retirement application within 12 months of first receiving benefits. You must repay all benefits received, including any benefits family members received based on your application. It's essentially a reset button, but it can only be used once in your lifetime. This could be a useful safety net if someone files early and then quickly regrets it or perhaps finds a good job opportunity shortly after filing.

0 coins

Has anyone here actually successfully navigated working part-time while collecting early SS benefits? I'm in a similar situation (turning FRA in June 2025) and planned to work 20 hours weekly while collecting. Now I'm terrified after reading this thread! Sounds like a complete nightmare to deal with SSA on this.

0 coins

I've been doing it, but it requires VERY careful planning. You need to track your earnings monthly, report changes to SSA promptly, and be prepared for some benefits to be withheld. I keep a spreadsheet of my earnings and calculate how it affects my benefits each month. If you're not good with details and paperwork, just wait until FRA.

0 coins

After reading all your advice, I think I'm going to wait until my FRA in August to claim benefits. The early claiming penalties plus the headache of monitoring earnings and potentially having benefits withheld just doesn't seem worth it for 7 months of payments. I appreciate everyone sharing their experiences! This has saved me from making what sounds like would have been a frustrating mistake. I'll probably still work through October as planned, just without the stress of worrying about SS earnings limits.

0 coins

That's a wise decision. Those 7 months of early benefits would be permanently reduced by about 3.9% anyway (0.556% per month). By waiting until your FRA, you'll get your full benefit amount and avoid all the earnings test complications. Plus, you can earn unlimited income from January through October without any SS concerns.

0 coins

Zara Khan

If you're just turning 62 next year, here are the most important terms to understand for retirement planning: 1. FRA - Full Retirement Age (67 for you) 2. Early retirement reduction - permanent reduction for claiming before FRA 3. DRCs - Delayed Retirement Credits (8% per year after FRA until 70) 4. Earnings test - limits how much you can earn while collecting benefits before FRA 5. COLA - Cost of Living Adjustments that increase your benefit annually The SSA has a glossary here that's helpful: https://www.ssa.gov/agency/glossary/ Don't worry about memorizing everything - just focus on the terms relevant to your situation.

0 coins

Thank you SO much! This is incredibly helpful. I didn't even know about the earnings test - I was planning to work part-time after claiming at 62. Is there a specific dollar amount I can earn before they reduce benefits?

0 coins

Zara Khan

Yes, for 2025 the earnings limit is expected to be around $22,500 if you're under FRA for the full year. They deduct $1 in benefits for every $2 you earn above that limit. It's a higher limit in the year you reach FRA, and the limit disappears completely once you hit your FRA.

0 coins

i remember when i first heard PIA i thought they were talking about a person named Pia lmao

0 coins

😂 That made me laugh! I could see myself doing the exact same thing!

0 coins

After you get this sorted out, don't forget there might be a one-time death benefit of $255 payable to a surviving spouse or dependent child. If neither exists, this payment isn't made to the estate. It's a small amount but every bit helps with final expenses.

0 coins

Thank you for mentioning that. My father is still living (they were married 65 years), so I'll make sure he applies for that benefit. Every little bit helps with all the expenses.

0 coins

when my aunt died we had to pay back money that came AFTER she died but not the money for when she was alive. i think your bank doesnt understand ss rules. good luck!!!

0 coins

Zoe Wang

The whole SS system is SO BROKEN!!! I don't understand why they can't just AUTOMATICALLY put everyone on direct deposit from the start!!! My neighbor had to wait TWENTY THREE DAYS for her first check!!! It's RIDICULOUS!!! When you're counting on that money for bills, waiting weeks is UNACCEPTABLE!!!

0 coins

they cant force direct deposit. some people dont have bank accounts or dont trust banks. my grandma insisted on paper checks her whole life.

0 coins

Just to clarify some confusion I'm seeing in comments - SSA doesn't automatically enroll everyone in direct deposit because federal law (specifically the Debt Collection Improvement Act) requires them to offer payment choice options. While direct deposit is strongly encouraged, they must provide paper check options for those who request it. For anyone reading this thread who is waiting on their first payment - whether check or direct deposit - here's what typically happens: 1. First payments often take longer (up to 90 days from application approval) 2. Payment dates are based on your birth date (1-10, 11-20, 21-31) 3. First payments sometimes include back pay which can delay processing 4. Paper checks are printed on the payment date, then enter the mail system If it's been more than 10 business days since your scheduled payment date, that's when SSA considers a payment officially delayed and will investigate.

0 coins

This is extremely helpful information! My birthday is on the 16th, so that explains the payment date they gave me. It's been 6 business days since the payment date, so I guess I still have a few more days before it's considered officially delayed. Thank you for explaining this so clearly!

0 coins

Trying to reach SSA to sort out these benefit questions has been a NIGHTMARE for my family. We spent HOURS on hold trying to figure out my grandmother's final payments. Has anyone found a better way to reach them?

0 coins

Sarah Ali

I've had success using the Claimyr service (claimyr.com) to get through to SSA phone lines. They hold your place in line and call you when an agent is available. Saved me hours of wait time when dealing with my father's estate. They have a video showing how it works at https://youtu.be/Z-BRbJw3puU. For death reporting and final payment questions, you definitely want to speak directly with an agent rather than trying to handle it online.

0 coins

Thank you!!! I'll definitely check this out. Anything that saves time on hold is worth it at this point.

0 coins

My condelences on ur loss. When I was executor for my sister I learned that you need to notify social security ASAP so they don't keep sending payments. They will actually take back any payment sent for the month the person died in. Also, FYI there's a small one-time death benefit of $255 that someone might be eligible for (usually goes to the spouse but sometimes can go to dependent children).

0 coins

Thank you for the condolences and the tip about the death benefit. My aunt wasn't married and didn't have dependent children, so I guess that wouldn't apply. But good to know for others!

0 coins

If you're only one month into receiving benefits, withdrawing your application might be worth considering. Since you mentioned your benefit is $1,450/month at age 62, waiting until your FRA (probably 67) would give you approximately $2,070/month instead. That's a difference of $620/month for life, plus larger cost-of-living adjustments since they're percentage-based. However, you'd need to factor in the 60 months of benefits you'd miss (about $87,000 total) if you waited from 62 to 67. The break-even point would be around age 79-80. If your husband has the significantly larger benefit, another strategy is for him to delay until 70 to maximize his benefit, which will eventually become your survivor benefit if he predeceases you.

0 coins

The break-even analysis is super helpful, thank you. I'm in good health and my family tends to be long-lived (my mom is 91), so maybe waiting would be better. And that's a good point about survivor benefits - I hadn't thought about how my early claiming affects that situation.

0 coins

This whole system makes me SO ANGRY. Why do they make everything so confusing??? I swear they do it on purpose so people make mistakes and get less money. My neighbor told me there's actually a special handbook SSA employees use that has all the REAL rules that they don't tell us about.

0 coins

While there's no secret handbook, the Program Operations Manual System (POMS) is the internal guidance used by SSA employees. It's actually publicly available online, but it's extremely technical and difficult for non-experts to navigate. The rules are indeed complex, but they're not deliberately designed to reduce benefits - they've just evolved through decades of legislative changes and amendments to the Social Security Act.

0 coins

Prev1...2122232425...417Next