Social Security Administration

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  • Connect you to a human agent at the SSA
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  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm currently at day 18 waiting for my retirement application to process, and after reading through everyone's experiences here, I'm realizing I should probably be more proactive rather than just assuming the 30-day timeline will be met. It's eye-opening (and frankly disturbing) to see how many people are experiencing 60+ day delays for what should be straightforward retirement claims. What really concerns me from all your stories is how many specific issues - pension verifications, address problems, applications stuck in review queues - only get discovered when someone finally manages to speak with an agent. The fact that the online "processing" status is essentially meaningless without human intervention shows how broken the communication system really is. I'm going to follow the advice that's worked for so many of you and call first thing Monday morning right at 8am using the early morning strategy. Even though I'm technically still within their advertised timeframe, I'd rather find out now if there's something holding up my application instead of discovering it in 6 weeks when I'm in the same boat as those of you at 60+ days. Thank you all for sharing your experiences and successful strategies. This thread should honestly be required reading for anyone applying for Social Security retirement benefits so they know what to really expect and how to advocate for themselves when the system inevitably fails them.

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I'm at day 26 waiting for my retirement application to process, and after discovering this thread, I feel both relieved and concerned - relieved that I'm not alone in this experience, but deeply concerned about what lies ahead based on everyone's stories here. What's most alarming is seeing how SSA's advertised 30-day processing time has become essentially meaningless, with so many of you experiencing 60-90+ day delays for straightforward FRA retirement claims. The pattern of specific issues (pension verifications, address mix-ups, applications stuck in various review queues) that only get discovered after finally reaching an agent shows how fundamentally broken their communication system is. I'm planning to be proactive and try the early morning calling strategy that worked for Lincoln and many others - calling right at 8am when they open rather than waiting for delays to pile up. Based on all the advice shared here, I'll specifically ask about "development holds," verify my address information is current across all their systems, and push for detailed information about what's actually happening with my case. It's incredibly frustrating that we all have to become investigators and advocates for our own routine retirement benefits, but this thread has provided invaluable guidance on what actually works when the official system fails us. The fact that SSA continues advertising processing times they clearly can't meet while leaving applicants completely in the dark is unacceptable, especially for people depending on these benefits as their primary retirement income. Thank you everyone for sharing your experiences, strategies, and updates. Knowing we're not navigating this broken system alone makes a real difference, even though it's disturbing to see how systemic these problems have become.

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This thread has been incredibly valuable for families navigating DAC benefits during such a difficult time. As someone who works in benefits administration, I see how confusing the SSA system can be, especially when families are already dealing with grief and financial stress. Connor, I'm so sorry for your loss, and thank you for documenting your entire experience so thoroughly. Your 7-week timeline from approval to backpay and the specific deposit label details will help countless families know exactly what to expect. The consistency everyone has reported (5-10 weeks for backpay) really reinforces that this is the standard timeline despite what SSA representatives might tell you over the phone. What I find most valuable about this discussion is how it combines real-world experiences with practical advice - from the early morning calling tips to setting up bank alerts, to understanding that "in processing" status updates from SSA often mean weeks more of waiting. These are insights you simply can't get from official SSA materials. For anyone still going through this process, remember that while the waiting is incredibly stressful, the system does work. Keep your documentation organized, be patient with the timeline, and don't hesitate to call if it's been longer than 10-12 weeks after approval. This community has shown that families do get through this challenging process successfully.

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Thank you for sharing your professional perspective, Finley! As someone who's completely new to navigating disability benefits, it's incredibly reassuring to hear from someone in benefits administration that Connor's timeline and the experiences shared here are truly representative of the standard process. Your point about the "in processing" status meaning potentially weeks more of waiting is so helpful - I can imagine how that vague response from SSA could cause a lot of anxiety for families who are already stressed about finances. The 10-12 week guideline for when to follow up is also really practical advice. What strikes me most about this entire thread is how much more informative and supportive it is than anything I've found on official government websites. The combination of personal experiences, professional insights, and practical tips creates such a complete picture of what families can realistically expect. Connor's dedication to documenting and updating his experience has created an invaluable resource that will help so many families going through similar situations. It's amazing to see how one person's question about backpay timing evolved into such a comprehensive guide for DAC benefits.

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This thread has been absolutely incredible to read through - what started as Connor's question about DAC backpay timing has become one of the most comprehensive resources I've seen for families navigating this process. As someone who works with families dealing with Social Security benefits, I'm constantly impressed by how much more valuable real community experiences are compared to official SSA materials. Connor, I'm deeply sorry for your loss, and I want to thank you for your incredible dedication to documenting every step of your journey and returning with updates. Your 7-week timeline, the specific deposit label details, and your transparency about the emotional challenges of navigating SSA while grieving has created an invaluable roadmap for other families. The consistency everyone has shared regarding backpay timelines (5-10 weeks after approval) is so important for setting realistic expectations. I've seen too many families panic when payments don't arrive immediately after approval, not realizing that this processing delay is completely normal. What makes this thread truly special is the combination of personal experiences, professional insights, and genuine community support. From practical tips like early morning calling strategies and bank alert setups, to financial advice about managing lump sum payments, to the emotional support for families dealing with grief - this discussion covers every aspect of the DAC benefits experience that official resources simply don't address. For anyone finding this thread in the future: bookmark it, refer back to it, and know that while the waiting is incredibly stressful, this community's experiences show that the system does eventually work. Thank you to everyone who contributed their knowledge and experiences here.

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I'm completely new to this community and just beginning my SSDI journey - filed my application about 2 weeks ago. This thread has been absolutely life-changing! I was dreading the inevitable phone calls with SSA based on all the horror stories, but reading through Miguel's Tuesday-Thursday 10-11am strategy and seeing so many detailed success stories has given me real hope and a concrete plan. The level of practical detail here is incredible - from the unknown caller ID warnings to having your SSN ready, asking for disability specialists, waiting 30+ days before calling, and keeping your phone close for the 30-second callback window. It's ridiculous that we need this kind of strategic playbook just to contact a government agency about our own cases, but I'm so grateful this community exists to share what actually works. What really strikes me is how everyone here has taken their frustrating experiences and turned them into helpful guidance for others. You've essentially created the SSA survival guide that should exist officially but doesn't. I'm saving this entire thread and will definitely be following these proven strategies when I need to check my status in a couple months. Thank you to Miguel for the timing breakthrough, Julia for sharing her success story, Chloe for the disability specialist tip, and everyone else who contributed real solutions. This community knowledge makes navigating such a broken system feel so much less overwhelming when you're just starting out!

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I'm brand new to this community and just starting my SSA journey for my spouse's survivor benefits claim. This entire thread has been absolutely incredible - it's like finding a treasure map for navigating what seemed like an impossible bureaucratic maze! Miguel's Tuesday-Thursday 10-11am timing strategy appears to be the gold standard here based on all the success stories, and I'm taking detailed notes on every tip: unknown caller IDs, having SSN ready for verification, asking for disability specialists, the 30-day waiting period, keeping the phone close for their brief callback window, and Chloe's insight about requesting specific specialists for better case information. It's honestly appalling that we need this level of strategic planning just to get basic information about our own government benefits, but I'm incredibly grateful this community has created what's essentially the unofficial SSA user manual through shared experiences. The way everyone has turned their frustrating encounters into actionable guidance for newcomers is truly remarkable. I'm definitely bookmarking this thread and plan to follow these proven strategies when I need to check on our claim status in a few weeks. Thank you to everyone - from Miguel's breakthrough timing advice to Julia's encouraging success story to all the practical tips that followed - who took the time to help fellow applicants navigate this broken system. Having this community knowledge makes what felt like an overwhelming process actually feel manageable!

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As a newcomer to this community, I'm really grateful for all the detailed experiences everyone has shared here! I have my own CDR coming up in about 6 weeks and was originally set on doing it by phone because of transportation challenges, but reading through this entire thread has completely changed my perspective. The sheer number of stories about missed calls, system failures, and appointments just vanishing from SSA's records is honestly terrifying when you realize your entire financial security depends on this review going smoothly. What really got my attention was seeing how even benefits counselors and people with years of SSA experience are unanimously recommending in-person for disability reviews - that speaks volumes about how unreliable their phone system has become. I'm particularly concerned after reading about calls cutting out mid-conversation while people are explaining their medical conditions, or having partial appointments with no record of what was discussed. For something as critical as a CDR, those kinds of technical failures could be devastating. I'm going to call first thing Monday morning to switch my appointment to in-person. Yes, it'll mean arranging transportation and taking time off work, but the peace of mind of face-to-face interaction and walking out with proper documentation that everything was completed is absolutely worth it for something this important. Thank you to everyone who took the time to share their real-world experiences - this thread has been invaluable in helping me make an informed decision about my CDR. The message from this community is crystal clear: don't risk your benefits on a phone system that fails people this regularly.

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As a newcomer to this community, I want to thank everyone for sharing their experiences in this thread - it's been incredibly eye-opening! I'm scheduled for my own CDR in a few weeks and was originally planning to do it by phone, but after reading through all these stories about missed calls, system glitches, and appointments disappearing from SSA's records, I'm definitely switching to in-person. What really concerns me is how many people described taking multiple days off work for calls that never came, or worse, having calls cut out while explaining critical medical information. For something that directly determines whether you keep your disability benefits, those risks are just too high to accept. The unanimous advice from people with extensive SSA experience - including benefits counselors - to go in-person for CDRs really drives the point home. When the professionals are saying the phone system is too unreliable for disability reviews, that tells you everything you need to know. I'm calling tomorrow to switch my appointment. Yes, arranging transportation will be challenging, but the peace of mind of face-to-face interaction and walking out with documentation that everything was properly completed is absolutely worth it for something this important to my financial security. Thank you again to everyone who shared their real experiences here - you've probably saved me from weeks of anxiety and potential problems with my benefits!

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Just joined this community and this thread has been absolutely invaluable! I've been avoiding the whole SSA/ID.me situation for months after hearing so many nightmare stories, but seeing everyone's experiences here - especially @Landon Morgan's complete journey from lockout to resolution - has given me the confidence I needed to finally tackle this. The date format mismatch issue is both infuriating and enlightening. As someone who works in IT, seeing such a basic data migration error (MM/DD/YYYY vs DD/MM/YYYY) make it to production is just mind-boggling, but at least knowing there's an actual technical cause makes it feel less like battling some mysterious government black box. I'm definitely going to try Claimyr when I work up the nerve to deal with this - the multiple success stories from real community members here make it seem legitimate. It's ridiculous that we need third-party services just to access our own government benefits without 2+ hour hold times, but if it works, I'm all for it! What really impresses me about this community is how everyone follows up with actual working solutions instead of just venting. This thread has completely transformed my approach from pure dread to having a clear action plan. Thanks to everyone for sharing such practical, helpful experiences - this is exactly why community support matters when official channels fail us!

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Welcome to the community, Yara! I'm also completely new here and can totally relate to those months of avoidance - the whole ID.me transition has seemed like this impossible hurdle based on all the horror stories floating around. But this thread has been such a game-changer! @Landon Morgan s'detailed experience from complete lockout to actual resolution really shows that while the system is frustratingly broken, it s'definitely solvable with the right approach and resources. Your IT perspective on that date format mismatch is so valuable - it really highlights how preventable this whole mess was! It s'almost comical that such a fundamental data validation error made it past testing, but at least understanding the technical root cause makes it feel like we re'dealing with a known issue rather than some mysterious bureaucratic void. I m'planning to try Claimyr too when I finally tackle this - seeing so many genuine success stories from actual community members here gives me real confidence it s'worth the investment. It shouldn t'be necessary to use third-party services for our own government benefits, but I m'grateful people here share these practical workarounds that actually deliver results. What makes this community so special is exactly what you mentioned - everyone following up with real solutions instead of just complaining. It s'transformed what felt like an insurmountable task into something with a clear roadmap. Thanks for adding your perspective, and good luck when you finally deal with your account setup - you re'already way ahead knowing what to expect!

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As a complete newcomer to this community, I'm so grateful I found this thread! I've been absolutely terrified to deal with my SSA account after hearing endless horror stories about the ID.me transition. Reading through @Landon Morgan's detailed journey from total lockout to actually getting it resolved has been incredibly reassuring and helpful. The date format mismatch explanation (MM/DD/YYYY vs DD/MM/YYYY) is both infuriating and typical of government IT failures - such a basic data migration error that should have been caught in any decent testing process! But at least knowing there's an actual technical cause behind these lockouts makes it feel less like fighting some mysterious bureaucratic monster. I'm definitely going to try Claimyr when I finally work up the courage to tackle this - seeing so many genuine success stories from real community members here gives me confidence it's legitimate. It's absolutely ridiculous that we need third-party services just to access our own government benefits without losing entire days to hold music torture, but if it actually works, I'm all for it! What really stands out about this community is how everyone follows up with real working solutions instead of just venting frustration. This thread has completely transformed my approach from pure dread to feeling like I have a clear action plan. Thanks to everyone for sharing such practical, helpful experiences - this is exactly why community forums matter when official channels completely fail us!

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