Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm so sorry for your loss. This is such a challenging situation to navigate while grieving. I went through something similar when my brother passed and left behind his disabled son. A few practical tips that might help: Start gathering ALL medical documentation NOW - not just recent stuff, but everything from childhood diagnoses, school IEPs, therapy records, everything. SSA wants a complete picture of how the disability affects daily living and work capacity. Also, consider getting a letter from her current doctors specifically addressing her ability to work. They need to understand not just the diagnosis, but how it impacts her functional capacity. One thing that caught me off guard was that they may want to do their own medical evaluation even with extensive records. Don't be surprised if they schedule her for additional appointments. The good news is that with a well-documented case like Down Syndrome, approval rates are generally good. The frustrating part is just the bureaucratic timeline. Stay on top of deadlines and don't hesitate to call if you don't hear back when they say you will. Hang in there - you're doing everything right by planning ahead!

0 coins

This is really comprehensive advice, thank you! I hadn't thought about getting a specific letter from her doctors about work capacity - that's a great point. We have tons of medical records but they're scattered across different providers over the years. I'm going to start organizing everything into one folder this weekend. The part about them potentially wanting their own evaluation is good to know too. Did your nephew have to go through that additional evaluation, and if so, how did it go?

0 coins

I'm really sorry for your loss - navigating all this while grieving must be incredibly overwhelming. I'm a disability benefits advocate and see families go through this transition regularly. Here's what you should know: Your daughter's benefits will likely continue after 18 since Down Syndrome typically qualifies for adult disabled child benefits, but there WILL be a gap while they process the adult disability determination. This is unavoidable - even with clear-cut cases like Down Syndrome. For your benefits at 62, you're currently receiving "child-in-care" benefits which end when she turns 18 (or if her disability continues, when she's no longer in your care). At that point, you can switch to either widow's benefits (reduced at 62) or your own retirement benefit - whichever is higher. Here's my strongest recommendation: Start the process 6+ months early AND consider consulting with a disability attorney who offers free consultations. They can help ensure all paperwork is complete and may even represent her for free if needed (they only get paid if she's approved). Also, definitely look into setting up an ABLE account or special needs trust now if you haven't - any inheritance or assets need to be handled carefully to protect her future benefits eligibility. The system is frustrating but manageable with proper planning. You've got time to prepare!

0 coins

This is excellent advice, especially about getting legal help early. I'm curious about the ABLE account vs special needs trust - what are the main differences and can you have both? We haven't set up either yet and I'm not sure which would be better for our situation. Also, when you mention "child-in-care" benefits ending - does that happen automatically when she turns 18, or only if SSA determines she's no longer disabled? I want to make sure I understand the timing correctly so I can plan our finances accordingly.

0 coins

This thread has been incredibly helpful! I'm a Social Security representative (not officially speaking for SSA) and I just wanted to add that the ID.me and Login.gov workarounds mentioned here are legitimate paths that SSA officially supports. The reason some people get stuck in the loop is that the system sometimes doesn't clearly communicate that you can create these third-party accounts independently first. A few additional points that might help others: - The mailed verification codes are valid for 30 days, not just a few days like some systems - If you're helping an elderly relative, make sure they're the ones actually creating the accounts - SSA is very strict about this for security reasons - The earnings record discrepancies mentioned by others are more common than people think, especially for those who had multiple employers or periods of self-employment Thanks to everyone who shared their successful workarounds - this is exactly the kind of community knowledge sharing that helps people navigate these systems!

0 coins

This is such valuable insider perspective, thank you! It's really reassuring to hear from someone who works with SSA that these workarounds are officially supported - I was worried they might be against policy or something. The point about making sure elderly relatives create their own accounts is really important too. I've been tempted to just set things up for my grandmother myself, but I can see why that would create security issues. The 30-day validity period for the mailed codes is also good to know - that's much more reasonable than I expected. Thanks for taking the time to share these official details with the community!

0 coins

I just went through this same frustrating process last week! The system definitely seems more restrictive now than it used to be. I tried for days to get my account set up online but kept hitting the same wall - they wanted to mail me a verification code that would take 2-3 weeks to arrive. Like others mentioned, I ended up using the ID.me workaround and it worked perfectly. The key is to go directly to ID.me first, create your account there, and do their full verification process (including the video call if needed). Once that's complete, then go back to the SSA website and use ID.me to log in instead of trying to create an SSA account directly. The video verification with ID.me only took about 20 minutes and was pretty straightforward - just have your driver's license and Social Security card ready, make sure you're in good lighting, and be patient with their system. Much better than waiting weeks for a code in the mail! Hope this helps others who are stuck in the same loop!

0 coins

As a newcomer to this community, I wanted to share my experience because it sounds very similar to what you're going through. I'm 50 and received an unexpected $41.75 payment from SSA about 4 months ago. Like you, I had no idea what it was for since I'm not receiving any benefits. After reading through all these amazing responses, I'm realizing I should have been more proactive about investigating it! The insights from everyone here - especially the former SSA employee and financial advisor - have been incredibly helpful. I had no idea there were so many legitimate reasons for these small payments, particularly related to family members' benefits or posthumous adjustments. Your situation with your father's recent passing and the January timing really aligns with what several experts have mentioned about annual system recalculations. I'm definitely going to follow everyone's advice and create my mySSA account this weekend to see if I can finally figure out what my payment was for. Oliver, you're so lucky to have found this community - you've got a wealth of knowledge and specific terminology to work with when you contact SSA. The step-by-step approach everyone outlined (mySSA account first, then calling with specific questions) seems like the perfect way to handle this. Don't spend the money, document everything, and good luck getting answers! This thread has been incredibly educational for all of us dealing with these mysterious payments.

0 coins

Welcome to the community, Yara! Your experience with the $41.75 payment sounds exactly like what so many of us are dealing with - these specific dollar amounts that seem to come out of nowhere but are likely legitimate system adjustments. It's amazing how this thread has brought together people with similar experiences and connected us with professionals who actually understand how these payments work. I'm also planning to set up my mySSA account this weekend after reading everyone's advice. The fact that multiple people have had success getting answers through the online account makes me feel much more optimistic about resolving this mystery. It's been such a relief to learn that there are so many valid reasons for these payments rather than just assuming it's an error or identity theft. Thanks for sharing your story - it really helps to know others have been in the same confused boat! Hopefully we'll both get some answers when we check our online accounts.

0 coins

As a newcomer to this community, I wanted to share that I just went through something very similar to your situation. I'm 47 and received an unexpected $38.90 payment from SSA back in December. Like you, I was completely confused since I'm not receiving any benefits and hadn't applied for anything. After reading through all these incredibly detailed and helpful responses, I'm amazed at how many legitimate reasons there can be for these payments! The insights from the former SSA employee about posthumous benefit adjustments and the financial advisor's perspective on annual system recalculations have been eye-opening. I had no idea the SSA system could automatically trigger these kinds of payments related to family members' records or earnings corrections from years ago. Your situation with your father passing away 6 months ago and the payment appearing in January really seems to align with what the experts here have explained about timing and system processes. The $54.50 amount being so specific also suggests it's a calculated adjustment rather than an error, just like what others have mentioned. I'm definitely taking everyone's advice and setting up my mySSA account this weekend to finally figure out what my own mystery payment was for. Oliver, you're really fortunate to have gotten such comprehensive guidance from this community - you've got all the right terminology and a clear action plan now. Start with that online account, don't touch the money, and you'll be well-prepared for your call to SSA. Thanks to everyone for making this thread so educational for all of us dealing with these confusing situations!

0 coins

Welcome to the community! Your $38.90 payment experience sounds just like what so many of us have been dealing with - these mysterious but very specific amounts that turn out to have legitimate explanations. This thread has been absolutely incredible for helping people like us understand that we're not alone in this confusion! The timing patterns everyone has shared (payments appearing after family members pass away, the January processing window, the precise dollar amounts) really paint a clear picture that these are likely system-generated adjustments rather than errors. I'm also planning to create my mySSA account this weekend - it seems like that's become the unanimous first step recommendation from everyone who's successfully figured out their mystery payments. It's been such a relief to learn from the former SSA employee and financial advisor that there are so many valid reasons for these payments. Oliver is definitely going to be well-equipped to solve his mystery with all this guidance. Thanks for adding your experience to help others who might be going through the same thing!

0 coins

This is such a valuable discussion! As someone who's been navigating Social Security planning for my own family, I wanted to add a perspective that might help with your decision-making process. One thing I learned from my financial advisor is to think about this in terms of "Social Security arbitrage." If you're healthy and expect to live well into your 80s or beyond, the recalculation benefit that Atticus mentioned becomes really important. Essentially, you're getting an 8% annual increase on your benefit amount for each year you delay past your full retirement age (until age 70), plus the credit for any withheld benefits. But here's the practical reality check: if you need the income NOW to maintain your quality of life, then the math about future adjustments doesn't matter as much. I've seen too many people stress themselves out trying to optimize every dollar when they should be focused on having financial security and peace of mind today. For your specific situation with the missing earnings years, that's absolutely your first priority. Those 3 years could be worth thousands of dollars annually for the rest of your life. Everything else is just fine-tuning compared to getting your benefit calculation correct. My suggestion would be to fix the earnings record first, then reassess your work situation with the correct benefit amount in hand. You might find the decision becomes much clearer once you know your actual numbers!

0 coins

This is exactly the kind of balanced perspective I needed to hear! You're so right about not getting caught up in optimizing every dollar at the expense of peace of mind today. I think I've been overthinking the precision of it all when the reality is I need to focus on what works for my current situation and stress level. Your point about "Social Security arbitrage" is fascinating - I hadn't thought about it in those terms before. But you're absolutely right that if I need the income now to feel financially secure, then future optimization matters less than present peace of mind. I'm definitely taking everyone's advice about prioritizing the earnings record correction first. It sounds like that could have a much bigger impact on my monthly benefit than any of these earnings limit calculations. Once I know what my actual benefit should be, I can make a more informed decision about work. Thank you for helping me see the forest for the trees! Sometimes you need someone to remind you that financial planning should serve your life goals, not become a source of endless stress.

0 coins

This thread has been incredibly helpful! I'm new to this community and in a similar situation at 64. One aspect I haven't seen mentioned yet is the impact of Medicare premiums if you're already enrolled or planning to enroll soon. When you're receiving Social Security benefits, Medicare Part B premiums are automatically deducted from your monthly payment. But if your benefits are withheld due to excess earnings, you'll need to pay those premiums directly to Medicare, which can be a cash flow surprise that some people don't anticipate. Also, for those considering the "work now, get credited later" approach - don't forget that Medicare premiums increase each year, so even when your benefits are recalculated upward at FRA, a portion of that increase will be offset by higher Medicare costs. Just another factor to consider in the overall equation! The earnings record correction definitely sounds like the highest priority item based on everyone's experiences shared here.

0 coins

Just wanted to share that I went through something very similar with my father-in-law about two years ago. He was also self-employed (electrician) and hadn't filed taxes for several years after my mother-in-law passed. The Social Security Administration was actually pretty understanding once we explained the situation - they worked with us to get everything sorted out. One thing that really helped was getting a tax advocate involved through the IRS Taxpayer Advocate Service (it's free). They helped expedite the filing process and even negotiated a payment plan for the back taxes he owed. The advocate also coordinated with SSA to make sure his earnings record was updated properly once the returns were filed. For Medicare, we couldn't avoid the penalties, but we did find out he qualified for some assistance programs that helped offset the costs. The key was getting everything filed and then being proactive about applying for every program he might be eligible for. It took about 6 months total to get everything straightened out, but he did receive retroactive Social Security payments once it was all processed. Your brother-in-law is lucky to have someone like you looking out for him during this difficult time. Don't give up - there's definitely light at the end of this tunnel!

0 coins

This is so encouraging to hear about your father-in-law's successful outcome! The IRS Taxpayer Advocate Service sounds like exactly what we need - I had no idea there was a free service that could help expedite the process and coordinate with SSA. Six months feels manageable when you know there's actually going to be retroactive payments at the end of it. It's really reassuring to hear from someone who's been through this exact situation and came out the other side successfully. Thank you for giving us hope that this is all going to work out! I'm definitely going to look into getting a tax advocate involved right away.

0 coins

This entire thread has been such a goldmine of information! As someone who's currently helping my elderly father navigate Medicare enrollment, I'm bookmarking this for reference. The detail about Schedule SE and self-employment earnings not being automatically reported to SSA was eye-opening - I had no idea that was different from W-2 wages. One thing I wanted to add based on our recent experience: when your brother-in-law does apply for Social Security, he should ask specifically about filing a "protective filing date." This can help establish an earlier application date while he's getting all his paperwork sorted out, which could be important for those retroactive payments several people mentioned. Also, if he's feeling overwhelmed by all of this (which would be totally understandable), most Social Security offices have staff who can help walk him through the application process step by step. Sometimes having someone there in person to explain everything can make a huge difference when you're dealing with multiple complex issues at once. Really hoping everything works out for him - and you're an amazing brother-in-law for helping him navigate this!

0 coins

The protective filing date is such an important detail - thank you for mentioning that! I hadn't heard of that before but it makes total sense to establish that earlier date while getting the paperwork sorted out. That could potentially save him money on those retroactive payments. I'm also glad you mentioned the in-person help at Social Security offices. He's definitely the type of person who does better talking through complex things face-to-face rather than trying to figure it out online or over the phone. With everything he's juggling right now, having someone walk him through the process step by step sounds like exactly what he needs. This whole community has been incredible - I never expected to get this much detailed, practical advice when I first posted!

0 coins

Prev1...225226227228229...836Next