Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This thread has been incredibly helpful! As someone who works at a local senior center, I see this exact dilemma come up regularly. One resource that many people don't know about is that some senior centers and AARP chapters offer free benefits counseling sessions where volunteers who are trained in Social Security rules can help walk through the numbers with you. It's not as comprehensive as a financial advisor, but it's free and they're usually pretty knowledgeable about the common scenarios. Also, I wanted to mention that if your mom does decide to proceed with marriage, make sure she keeps detailed records of when she reports the change to SSA and who she spoke with. Get confirmation numbers if possible. I've seen too many cases where people reported changes properly but there were processing delays or errors that caused temporary overpayments. Having documentation can save a lot of headaches later. The other thing worth considering is Medicare implications. If her boyfriend has better supplemental insurance through a former employer or union, marriage might actually improve her healthcare situation even if the Social Security benefits decrease. Sometimes the total financial picture looks different when you factor in all the variables beyond just the monthly SS payment.

0 coins

This is such great advice about the senior center resources! I had no idea that AARP and senior centers offered free benefits counseling - that sounds perfect for Mom since she's been hesitant about paying for a financial advisor. I'll definitely look into what's available in our area. The documentation tip is really important too - I can already imagine how frustrating it would be to have reporting issues on top of everything else. And you're absolutely right about the Medicare angle! Her boyfriend does have really good retiree health benefits from his union, so that could actually be a significant financial benefit we hadn't factored in. It's amazing how many different pieces of the puzzle there are to consider beyond just the basic Social Security numbers. Thank you for bringing up these practical resources and reminding us to look at the complete financial picture!

0 coins

I'm a retired SSA benefits specialist and wanted to add a few important points that haven't been fully covered yet. First, regarding the 10-day reporting requirement - this is often misunderstood. You have 10 days to report the change, but the effective date of the benefit change is still the month after the month of marriage, regardless of when you report (as long as it's within reasonable time). However, failing to report timely can result in penalties beyond just overpayment recovery. Second, I strongly recommend your mother request a formal benefit estimate letter from SSA for both scenarios BEFORE making any decisions. Don't rely on online calculators or estimates - get the official numbers directly from SSA. This should include her current benefit amount, what her own retirement benefit would be, and what spousal benefits she might be eligible for on her boyfriend's record. Third, consider the long-term implications. If her boyfriend passes away first after they marry, she would potentially be eligible for survivor benefits on his record, which could be higher than spousal benefits. This is a crucial factor that many people overlook when doing the financial math. Finally, if they decide marriage isn't financially viable, look into your state's domestic partnership or civil union laws. Some states offer legal protections similar to marriage without affecting federal benefits like Social Security.

0 coins

Thank you so much for this expert insight! As a retired SSA benefits specialist, your clarification on the reporting timeline is really helpful - I was getting confused about when benefits actually stop versus when you have to report. The point about requesting formal benefit estimate letters is crucial - we've been working with rough numbers and assumptions, but you're absolutely right that we need official figures from SSA before making such a big decision. The survivor benefits angle is something I definitely hadn't fully considered, and that could be a game-changer in the long-term financial picture. I'm also intrigued by your mention of state domestic partnership laws - I'll research what options might be available in our state as an alternative to legal marriage. Would you recommend calling SSA directly to request these formal benefit estimates, or is there a specific form or online process that works better for getting accurate projections?

0 coins

I'm so sorry for your loss, Ethan. I went through this exact situation when my stepmother passed away in December. After struggling with the phone system for weeks, I finally had success using a two-pronged approach that combines several strategies mentioned here. First, I tried the early morning calling at 7:30 AM sharp - got through on my third attempt and they processed my request over the phone. The 1099 arrived about 10 days later. But as backup, I had also scheduled an appointment at my local SSA office (booked online around midnight when new slots opened up, as @Mei Wong suggested). What really made the difference was being completely prepared with all the information: her full name, SSN, date of death, death certificate number, and my executor documentation. I also had her 2023 tax return handy to reference previous benefit amounts. One additional tip that helped me - if you're dealing with a smaller local SSA office rather than a major city location, they tend to be less overwhelmed and more personable. I drove 30 minutes to a smaller office and it was worth every mile. Reading through all these responses, you now have an incredible toolkit of options to try. The early morning calls, local office visits, Claimyr service, state ombudsman advocacy, even congressional assistance - any combination of these should get you the results you need. Don't lose hope - this paperwork maze is temporary and you're handling everything exactly right by seeking help and staying persistent. This community really shows how we can support each other through these difficult government processes while grieving.

0 coins

@Chloe Boulanger Thank you for such a comprehensive summary and for the condolences. Your two-pronged approach is exactly what I m'planning to do now - try the early morning calling first thing tomorrow at 7:30 AM, but have that local office appointment scheduled as backup. It s'encouraging to hear you got through on your third morning attempt! I have all the same information ready that you mentioned mom (s'full name, SSN, date of death, death certificate number, executor papers, and her 2023 tax return for reference amounts .)Your tip about trying a smaller local office is brilliant - I was planning to go to the main office in the city, but there s'actually a smaller branch about 20 minutes from me that might be much less overwhelming. I m'going to check if they have appointment availability there instead. I can t'thank everyone in this thread enough. When I posted this morning, I was feeling so frustrated and alone dealing with this bureaucratic nightmare on top of grieving. Now I have this amazing toolkit of strategies and feel confident that one of these approaches will work. This community has been such a source of support and practical help during an incredibly difficult time. Thank you all for sharing your experiences and taking the time to help a stranger navigate this process.

0 coins

I'm so sorry for your loss, Ethan. I went through this exact same situation when my grandmother passed away in October. After reading through all these incredibly helpful responses, I wanted to add one small tip that helped me personally - when I finally got through to SSA using the early morning calling strategy (which really does work!), I found it helpful to have a pen and paper ready to write down the representative's name and any reference number they give you for your request. That way if you need to call back for any reason, you have something concrete to reference. Also, don't beat yourself up about feeling anxious about the tax deadline - handling estate paperwork while grieving is genuinely one of the most stressful things you can go through. You're doing everything right by reaching out for help and being proactive. With all the strategies shared here (early morning calls, local office visits, Claimyr, state ombudsman, even congressional help), you have so many options that I'm confident you'll get this resolved soon. This community has been amazing - it's wonderful to see how people support each other through these difficult bureaucratic challenges.

0 coins

Drake

@Butch Sledgehammer That s'such a practical tip about writing down the representative s'name and reference number! I never would have thought of that but it makes total sense - having something concrete to reference if you need to follow up could save so much time and frustration. I m'definitely going to have a pen and paper ready when I try calling at 7:30 AM tomorrow morning. Thank you also for the reminder not to beat myself up about feeling anxious - you re'absolutely right that handling estate paperwork while grieving is incredibly stressful, and sometimes I forget to give myself grace during this process. This entire thread has been such an unexpected source of support and hope. I came here feeling overwhelmed and stuck, and now I have this whole community of people who ve'been through similar situations and a comprehensive list of strategies to try. It really restores your faith in people when strangers take the time to share detailed advice and encouragement during difficult times like this.

0 coins

As a newcomer to this community, I'm really grateful to have found this thread! I just created an account after discovering I'm in the exact same situation that so many others have described here. I started receiving my Social Security retirement benefits in February 2025 and provided all my ex-wife's information during the online application, fully expecting SSA to automatically consider both my retirement and any potential divorced spouse benefits. We were married for 15 years before our divorce in 2018, and I've remained single since then. Like virtually everyone else in this thread, I had absolutely no idea that divorced spouse benefits required a completely separate application! It's honestly shocking to see how widespread this issue is - clearly this is a major systematic problem with how SSA presents information during the initial application process, not individual user error. Based on all the excellent advice shared here, I'm calling SSA tomorrow to schedule my divorced spouse benefits appointment and will specifically ask about the 6-month retroactive payments. I'm also going to start gathering my certified marriage and divorce documents right away. This thread has been exponentially more helpful than anything I've found on the official SSA website or through their customer service. Thank you to everyone for sharing your experiences and creating such an invaluable resource for navigating this confusing system!

0 coins

Zane Gray

Welcome to the community, Diego! Your experience is unfortunately becoming all too familiar in this thread - it's really remarkable how many of us have had virtually identical situations with the SSA system. Since you were married for 15 years and just started benefits in February, you're definitely in an excellent position for divorced spouse benefits, and the timing is actually perfect for those retroactive payments. The fact that this thread has attracted so many people with nearly identical experiences really exposes what seems to be a serious systematic flaw in SSA's communication and processing procedures. When you call tomorrow, make sure to use the specific terminology that everyone has emphasized - "divorced spouse benefits" and "6-month retroactive payments" - because based on all these shared experiences, the representatives won't necessarily volunteer this information even when you clearly qualify. It's really encouraging to see how this community has come together to help each other navigate these bureaucratic gaps that SSA should have addressed long ago. Good luck with your call tomorrow!

0 coins

Demi Hall

As a newcomer to this community, I'm absolutely stunned by how many people have encountered this exact same issue! I just joined after reading through this incredibly informative thread and realizing I'm in a nearly identical situation. I started receiving my Social Security retirement benefits in March 2025 and provided all my ex-husband's information during the online application, fully expecting SSA to automatically process both my retirement and any potential divorced spouse benefits. We were married for 14 years before our divorce in 2019, and I've remained single since then. Like so many others here, I had absolutely no clue that divorced spouse benefits required a completely separate application process! The pattern of experiences shared in this thread is truly eye-opening - it's clear this represents a massive systematic failure in how SSA communicates these requirements during the initial application process. What's particularly frustrating is reading about people who even called SSA multiple times and weren't informed about divorced spouse benefits, despite having ex-spouse information already in their files from the original application! Based on all the invaluable advice shared here, I'm calling SSA first thing Monday morning to schedule my divorced spouse benefits appointment and will specifically ask about the 6-month retroactive payments. I'm also going to start gathering my certified marriage and divorce documents this weekend so I'm fully prepared. This thread has been exponentially more educational than months of trying to navigate the official SSA website or their phone system. Thank you to everyone for sharing your experiences and creating such an incredible resource - you're helping so many people who would otherwise be completely lost in this bureaucratic maze!

0 coins

I'm also new here and currently going through this exact same situation! My husband started receiving his Social Security benefits about 2 months ago and I got that notification letter from SSA a few weeks later. Like everyone else, I was initially panicking thinking I had missed some crucial step or deadline. Reading through all these experiences has been incredibly helpful and reassuring - it's amazing how common this situation is and how similar everyone's experiences are! I'm definitely going to implement the timeline approach and weekly check-ins that several people recommended. At the 8-week mark now, I'm considering calling soon based on the advice here about the 8-10 week timeframe. It's so comforting to know that even when it takes months, the back pay is included and people do eventually get their adjustments processed correctly. This community has been invaluable for understanding what's normal in this confusing process versus what actually requires immediate action. Thank you to everyone who shared their detailed experiences - it really helps to know we're not alone in navigating this bureaucratic maze!

0 coins

Welcome to the community! I'm also brand new here and just starting to navigate this whole Social Security spousal benefit process myself. My husband is actually in the application phase right now, so I haven't even gotten to the waiting part yet, but reading through everyone's experiences in this thread has been incredibly educational! It's so reassuring to see how many people have successfully gone through this exact same process, even when it took longer than expected. The timeline approach and weekly check-in strategy that everyone keeps mentioning sounds like such a smart way to stay organized without driving yourself crazy. At 8 weeks, you're definitely in that timeframe where calling might be worthwhile based on what others have shared. I'm planning to bookmark this thread and refer back to it when I start my own waiting period - this community has created such a valuable resource for understanding what's normal versus what needs attention. Good luck with your situation, and I hope you see some movement soon!

0 coins

Mia Green

I'm also new to this community and currently dealing with this exact situation! My husband started receiving his Social Security benefits about 7 weeks ago, and I received that notification letter from SSA shortly after. Like so many others here, I was initially stressed thinking I needed to take immediate action or file additional paperwork. Reading through everyone's detailed experiences has been incredibly reassuring - it's clear that this waiting period is completely normal, even though it feels nerve-wracking when you're in the middle of it! I'm definitely going to adopt the timeline approach and weekly check-ins that several people recommended instead of my current daily account obsessing. It's so comforting to know that back pay is included when the adjustment finally processes. Based on the experiences shared here, it sounds like I'm approaching that 8-10 week mark where some people start calling for status updates. One thing I'm wondering - for those who did call around this timeframe, did you find the representatives were able to give you any meaningful updates, or was it mostly just confirmation that your case was in progress? Thank you to everyone who shared their stories - this community has been a lifesaver for understanding what's normal in this confusing process!

0 coins

I'm so sorry for your loss, Eli. Reading through all these responses has been incredibly helpful - this community really knows their stuff! I wanted to add one thing I learned when I helped my aunt through this process last year: consider asking specifically about the "deemed filing" rules during your appointment. Since you're under full retirement age, if you apply for survivor benefits, you might automatically be deemed to have applied for your own retirement benefits too (if you're eligible). This could affect your strategy if you were planning to delay your own retirement benefits to let them grow. The SSA representative can explain how this applies to your specific situation, but it's worth asking about since it's not always mentioned upfront. Also, I second everyone's advice about bringing someone for support - my aunt was so grateful I went with her because she said afterwards she wouldn't have remembered half of what they explained. You're doing everything right by preparing so thoroughly. Tuesday will go great!

0 coins

Thank you so much for mentioning the "deemed filing" rules - that's exactly the kind of detail I wouldn't have known to ask about! I had been wondering about the timing strategy between survivor benefits and my own retirement benefits, but I didn't realize there might be automatic applications involved. That could definitely change how I approach things. I'll make sure to ask specifically about that during my appointment. It's so helpful to have someone point out these nuances that aren't obvious from the basic information you find online. And yes, after reading everyone's advice, I'm definitely going to ask my daughter to come with me on Tuesday. Having an extra set of ears and someone to help me stay organized seems invaluable. I'm feeling much more confident about this appointment thanks to all the wisdom everyone has shared here. This community has been such a lifeline during a really difficult time.

0 coins

I just wanted to add one more suggestion that saved me a lot of stress - bring a bottle of water and maybe a small snack! These appointments can sometimes run longer than expected, especially if there are complications or if you need to wait. I learned this the hard way when my appointment ended up taking nearly 3 hours between waiting and the actual meeting. Also, make sure your phone is fully charged before you go - you might want to take photos of any documents they give you or call someone afterwards to share how it went. The fact that you've gathered so much helpful advice from everyone here shows you're going to be well-prepared. One last thing - trust your instincts during the appointment. If something doesn't sound right or you feel rushed, don't hesitate to ask for clarification or even request to reschedule if you need more time to think things through. This is a big financial decision and you deserve to feel confident about whatever path you choose. Wishing you all the best on Tuesday!

0 coins

Prev1...221222223224225...836Next