Social Security Administration

CommunityGovernment Services

Can't reach Social Security Administration? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Delayed retirement credits not showing up on MySocialSecurity after 6-month FRA delay - normal wait time?

I decided to delay claiming my Social Security retirement benefits for 6 months after hitting my Full Retirement Age in May 2024. I started receiving payments in November, but I'm concerned because my account on MySocialSecurity still doesn't show the increased benefit amount with the delayed retirement credits (DRCs). I understand SSA supposedly recalculates these increases in January, but here we are at the end of the month and nothing has changed. Should I expect to see this update soon, or does it typically take several months given their backlog? I calculated I should be getting about 4% more (8% per year ร— 0.5 year = 4%), which is roughly $95 extra monthly based on my FRA benefit. Anyone have experience with how long these delayed filing adjustments actually take to appear in the system? I'm trying to avoid calling them if this is just a normal processing timeframe.

Just a follow-up on timing: The SSA processes different benefit adjustments in different cycles. COLAs (Cost of Living Adjustments) are processed for all beneficiaries in January. DRCs (Delayed Retirement Credits) are typically processed when you apply, but if there's a backlog or processing issue, they do have quarterly mass adjustment periods. January is one of those periods, but the changes might not be reflected immediately. Worst case scenario, if the adjustment isn't showing by mid-February, call the SSA and specifically mention you're calling about "delayed retirement credits not being applied to your benefit amount." This specific terminology helps ensure you're directed to the right department.

0 coins

That's extremely helpful information about the quarterly processing periods! I'll use that exact terminology if I need to call. Thanks so much for your expertise.

0 coins

I'm dealing with a similar situation right now! I delayed my benefits for 8 months past my FRA (which was in June 2024) and started receiving payments in February 2025. My MySocialSecurity account still shows my original FRA amount without the delayed retirement credits, even though I should be getting about 5.33% more based on the 8-month delay. I've been checking my account weekly and called once in December but was told to wait until after January for the recalculation. It's now almost February and still nothing. Reading through these responses, it sounds like I should give it until mid-February before getting more concerned. The waiting is definitely nerve-wracking when you're talking about a significant monthly increase! Has anyone else experienced delays this long with 8+ month deferrals, or is 6 months typically the longest people wait past FRA?

0 coins

SSA website error when applying for spousal benefits online - any workarounds?

Hey everyone, I'm having trouble applying for spousal benefits online. When I try to submit my application on the SSA website, I keep getting an error message saying 'We cannot process your request at this time. Please try again later.' Has anyone else run into this issue? Any advice on how to get around it or should I just wait and try again later?

Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to apply for benefits we're entitled to? ๐Ÿคฆโ€โ™‚๏ธ

0 coins

Preach! ๐Ÿ™Œ The whole system needs an overhaul.

0 coins

For real. My grandma could design a better website, and she still uses AOL ๐Ÿ˜‚

0 coins

I had this exact same issue a few months ago! What finally worked for me was switching to a completely different device - I was trying on my laptop and it kept failing, but when I used my phone it went through no problem. Also make sure you're not using any browser extensions that might interfere. If you're still stuck, you can also try going to your local SSA office - they can help you submit the application in person and sometimes that's actually faster than dealing with the website headaches.

0 coins

Social Security earnings limit: Does SSA count when I'm paid or when I earn the income?

So confused about the Social Security monthly earnings limit! I'm going to start drawing SS retirement this year while still working part-time. My FRA is 67 but I'm starting at 63, so I know I'm subject to the $1,950 monthly earnings limit for 2025. My question is HOW does SSA determine which month the income counts toward? My work schedule is irregular - sometimes I work a lot of hours in one month but don't get paid until the following month. Does SSA look at when I actually earned the money (worked the hours) or when my employer deposits my paycheck? I'm trying to plan my work schedule carefully so I don't accidentally go over in any month and lose benefits. My HR department wasn't sure about this when I asked them. Anyone deal with this before?

You're absolutely on the right track with your summary! One additional tip that saved me a lot of headaches: create a simple spreadsheet to track your monthly earnings in real-time. I update mine every week with the hours I worked and estimated earnings, which helps me see if I'm getting close to the $1,950 limit before it becomes a problem. Also, since you mentioned your schedule is irregular, consider asking your manager if they can give you advance notice of heavy work weeks so you can plan accordingly. Some employers are willing to work with SS beneficiaries once they understand the situation. Good luck navigating this - it really does get easier once you establish a good tracking system!

0 coins

I'm in a very similar situation - just turned 64 and planning to start SS benefits while working part-time. This thread has been incredibly eye-opening! I had no idea that earnings are counted when earned rather than when paid. One question I haven't seen addressed yet: what happens if you work irregular shifts that span midnight? Like if I work a shift from 11 PM on January 31st to 7 AM on February 1st - which month do those earnings count toward? Also, has anyone dealt with commission-based pay while on SS? I'm wondering if commissions follow the same "when earned" rule or if there are special considerations since commission earnings can be harder to pin down to specific dates. Thanks to everyone who has shared their experiences - this is exactly the kind of real-world advice that's impossible to find on the official SSA website!

0 coins

Great questions! For shifts that span midnight, SSA typically counts the earnings based on the day the majority of the hours were worked. So in your example of 11 PM Jan 31 to 7 AM Feb 1, since you worked 1 hour in January and 7 hours in February, those earnings would count toward February. However, some employers handle this differently on their payroll systems, so I'd recommend checking with your HR department to see how they allocate overnight shift earnings between days. You want to make sure your tracking matches what gets reported to SSA. As for commissions, they generally follow the same "when earned" rule, but it can get tricky determining exactly when a commission was "earned." If it's based on sales made in a specific month, it counts for that month regardless of when you're paid. But if it's something like an annual performance bonus, SSA might prorate it across the months you worked to earn it. I'd strongly suggest calling SSA (or using that Claimyr service someone mentioned earlier) to get specific guidance on your commission structure. Commission rules can vary a lot depending on the type of work and how the payments are structured. Good luck with your planning - it sounds like you're being smart to research all this before you start claiming!

0 coins

Social Security phone line - still on hold after hours! Will they answer?

I'm completely losing my mind with this Social Security phone situation! I've been on hold for 4 hours and 45 minutes now - yes, you read that right. The local SSA office has technically CLOSED for the day (it's past 4:30pm), but the automated system is still telling me to stay on the line. I desperately need to speak with someone about my disability backpay that was supposed to arrive last week.Has anyone successfully gotten through to an actual human after normal business hours? The system hasn't offered me a callback option at all, which is infuriating. I'm scared to hang up after investing nearly 5 hours, but also worried I'm just wasting my time holding after they've gone home.Any advice from folks who've been in this nightmare situation before?

One more thing - for disability backpay specifically, if it's been more than 60 days since your approval, you can contact your Congressperson's office. Every Congressional office has staff dedicated to handling Social Security issues for constituents. They have direct lines to SSA offices that bypass the normal channels.I've seen Congressional inquiries resolve backpay issues in days that were otherwise stuck for months. It's one of the most effective tools available that most people don't know about.

0 coins

PrinceJoe

Author

I had no idea this was an option. I was approved over 90 days ago and was told the backpay would arrive

0 coins

You should definitely contact your Congressperson's office! Since it's been over 90 days, that's way beyond the normal timeframe. Most Congressional offices have online forms where you can submit a case inquiry, or you can call their local office directly. They'll need you to sign a privacy release form so they can communicate with SSA on your behalf, but it's totally worth it. I've heard of people getting their backpay within 2-3 weeks after Congressional intervention when they'd been waiting months otherwise.

0 coins

Can I stay on Child-in-Care benefits after turning 62 or must I apply for spousal Social Security?

I've been receiving Child-in-Care (CIC) benefits for the past 3 years while taking care of our 14-year-old son who has special needs. My husband is already collecting his Social Security retirement. I'm turning 62 next month and I'm confused about what happens to my benefits. Do I automatically get switched from CIC benefits to spousal benefits when I hit 62? Or do I need to submit a whole new application? I've heard conflicting information - one SSA rep told me it's automatic but a friend said she had to reapply. I don't want to lose any payments during the transition! Has anyone gone through this specific situation?

To address your question about the benefit amount: Generally, your CIC spousal benefit is 50% of your husband's full retirement amount. When you switch to early spousal benefits at 62, you'll receive approximately 35% of your husband's full benefit amount (this is the 50% spousal benefit reduced by 30% for claiming at 62 instead of FRA). So yes, you should expect the monthly amount to decrease somewhat. This is why it's so important to evaluate whether your own retirement benefit might be higher, as you might be able to claim your own now and switch to spousal later when you reach FRA.

0 coins

Thank you so much for this explanation! That's a bigger drop than I was expecting... from 50% down to 35% will be tough for us to manage. I have some work history but it's pretty limited because I've been caring for my son. I definitely need to speak with someone at SSA to see what my best option is. I appreciate everyone's help with this!

0 coins

I went through this transition 2 years ago and want to share some practical tips that helped me navigate it smoothly. First, definitely apply 3 months before your 62nd birthday - this gives SSA time to process and prevents gaps. Second, when you call or visit, specifically ask them to run a benefit estimate comparing your reduced spousal benefit vs your own retirement benefit if you have work credits. In my case, my own benefit was actually slightly higher even though I hadn't worked full-time in years. Third, make sure to ask about "deemed filing" rules - at 62, you're generally required to file for both your own retirement and spousal benefits simultaneously, and you'll receive whichever is higher. Finally, get everything in writing! I requested a letter confirming my new benefit amount and start date. The transition can be stressful, but with proper timing and preparation, it doesn't have to be a nightmare.

0 coins

Prev1...219220221222223...837Next