Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I went through this exact situation last year when my husband retired at 62. Here's what we learned from our SSA appointment (after finally getting through!): The key is understanding that SSA looks at when you EARN the money, not when you receive it. So if your wife works through February and gets her final paycheck in March, that paycheck counts toward February's earnings test, not March's. We ended up having him retire on the last day of February specifically to avoid this issue. His March benefits started right away (paid in April) because he had zero earnings in March, even though his final paycheck came that month. One thing that surprised us - make sure to ask about any bonuses, unused sick time, or vacation payouts. These might be paid months after retirement but still count toward the month they were "earned." My husband's company paid out his unused sick days 6 weeks after he retired, but SSA counted it toward his final working month, not when he received the payment. Also, keep detailed records of everything. SSA initially miscalculated his earnings test and we had to provide pay stubs and documentation to get it corrected. The February 28th retirement date definitely worked in our favor!

0 coins

This is exactly the kind of real-world experience we needed to hear! Thank you for sharing the details about your husband's retirement timing. It's reassuring to know that the February 28th strategy actually worked for someone in practice. The point about bonuses and unused sick/vacation time being counted toward the month they were "earned" rather than received is really important - I wouldn't have thought of that distinction. We'll definitely need to ask her HR about how they handle those payouts and when SSA would consider them "earned." Keeping detailed records is great advice too, especially if there might be calculation errors to dispute later. Your experience gives me confidence that we're thinking about this the right way!

0 coins

One thing I haven't seen mentioned yet is to make sure your wife applies for Social Security about 3 months before she wants her benefits to start. The application process can take time, and you want everything approved and ready to go for when she's eligible. Also, if she's worked for the government or has a pension from work where she didn't pay Social Security taxes, there might be reductions to her benefits (WEP or GPO). These can be complicated to calculate and might affect your timing decisions. I'd recommend creating a month-by-month timeline for 2026 that includes her work schedule, expected earnings, benefit application dates, and when you expect the first payment. Having it all laid out visually really helped us when my mom went through early retirement planning. The SSA website has some good calculators that can help estimate the monthly earnings limits for 2026 once they publish them.

0 coins

I'm dealing with this exact situation right now too! My adult daughter just transitioned from SSI to DAC benefits this month and I received the same confusing paperwork. It's so reassuring to read everyone's experiences here. From what I'm gathering, the key points are: 1) The transition is actually a good thing with higher, more stable benefits, 2) SSA's systems should handle the SSI termination automatically, but 3) it's worth making a confirmation call to avoid potential overpayment issues later. I was really stressed about all those forms, but it sounds like they're just part of SSA's standard (though confusing) process. I think I'll follow the advice about using Claimyr to actually get through to someone - those horror stories about multi-hour hold times are exactly why I've been putting off calling. Thanks to everyone who shared their experiences, especially the detailed explanations from Dmitry and Paolo. This community is so valuable for navigating these complex SSA situations!

0 coins

Welcome to the club of confused parents dealing with SSA's transition paperwork! I just went through this whole process with my daughter about 6 months ago and I remember feeling exactly the same way - completely overwhelmed by all those forms and notices. The good news is that everyone here is absolutely right - the DAC benefits are so much better than SSI in the long run. Higher payments, no asset limits, and the benefits grow with cost-of-living adjustments. I definitely recommend making that confirmation call like others suggested. I used a different callback service (not Claimyr but similar concept) and it saved me hours of sitting on hold. Even though most transitions go smoothly, I've heard too many stories about surprise overpayment notices months later to just assume everything is perfect. One tip that helped me: when you do call, have all those confusing papers in front of you and ask the rep to walk through each notice and explain what it means. Sometimes they can spot issues that might not be obvious. Good luck with your daughter's transition - sounds like she's in for much better benefits going forward!

0 coins

I just went through this exact same situation with my son about 8 months ago! The paperwork SSA sends during these transitions is absolutely overwhelming and seems to contradict itself. Here's what I learned: those forms you received are mostly automatic notices that get generated when someone moves from SSI to DAC benefits. Since the DAC payment ($1,250) exceeds what SSI would pay, the system automatically terminates the SSI and sends you all those "income reporting" notices even though she's no longer on SSI. It's confusing but normal. I ended up calling SSA about 2 weeks after the transition just to make sure everything was coded correctly in their system - and I'm glad I did because there was a small error that could have caused issues later. The rep fixed it immediately. I also used that Claimyr service to avoid the long hold times, which was totally worth it. My advice: keep all that paperwork (even the confusing stuff) and make one confirmation call for peace of mind. The DAC benefits are so much better than SSI - higher payments, no asset limits, and they increase with cost of living adjustments. Your daughter is definitely better off with this transition!

0 coins

This is exactly the kind of detailed, helpful response I was hoping to find! Your experience really mirrors what I'm going through right now. It's so frustrating how SSA sends all these automated notices that seem to contradict each other - like asking you to report DAC income to SSI when the person isn't even on SSI anymore. That makes perfect sense that it's just how their system works during transitions. I'm definitely going to follow your advice about making that confirmation call. Hearing that you actually found an error that the rep was able to fix immediately really reinforces that it's worth doing. I'd rather spend a few minutes on the phone now than deal with potential overpayment headaches months down the road. Thanks for the tip about having all the paperwork ready when I call - that's a great suggestion. And yes, the Claimyr service sounds like a lifesaver for avoiding those awful hold times. I really appreciate you taking the time to share such detailed advice from your experience!

0 coins

Just wanted to share my recent experience with this process! I suspended my benefits about 6 months ago after starting them at FRA. The whole process was surprisingly straightforward once I got through to SSA. I called early in the morning (around 8:15 AM) and only waited about 20 minutes. The representative was very knowledgeable and confirmed that I wouldn't need to repay anything I'd already received. She also set up automatic payments for my Medicare premiums since those would no longer be deducted from my Social Security payments. The suspension went into effect the month after I requested it, so there's typically about a 30-day processing period. One tip: ask for an email confirmation if possible, or at least get the representative's name and a reference number for your records. It's nice having that peace of mind!

0 coins

Thanks for sharing your experience, CosmicCaptain! It's really encouraging to hear that the process went smoothly for you. The timing about the 30-day processing period is especially helpful to know - I was wondering about that. I'll definitely try calling early in the morning like you suggested, and getting that reference number is a great tip. Did you find that your Medicare premiums were easy to set up for direct payment, or was there any hassle with that part of the process?

0 coins

Welcome to the community, Leila! You've gotten some excellent advice here already. I just wanted to add that when you call SSA, it's also worth asking them to walk you through exactly how much your monthly benefit will increase by waiting until age 70. At your current benefit of $3,450, you'd be looking at roughly an additional $276 per month for each year you delay (that's the 8% increase). So if you suspend now and restart at 70, you could be looking at around $4,278 per month instead. That extra $828 monthly ($9,936 annually) for life can really add up, especially if you're in good health and expect to live well into your 80s or beyond. The break-even analysis might surprise you - it's often much more favorable than people initially think!

0 coins

I'm currently at the 12-week mark with my daughter's DAC application and wanted to share an update that might give hope to others waiting! Filed back in early September when I started my retirement benefits, and she's been on SSI since she was 7. Her mySSA account was inaccessible for about 5 weeks (weeks 4-9) but came back online recently showing her new benefit amount and start date - we should see the first DAC payment next month! The SSI payments continued the entire time, and she'll get a nice backpay amount for the difference. I never did get through by calling, but honestly didn't need to since everything processed normally despite the long wait. The 3-month timeline everyone here mentioned turned out to be pretty accurate for us. For anyone still waiting - I know it's incredibly stressful, especially when you can't get updates, but hang in there! Based on all the experiences shared in this thread, most cases do process eventually even when it feels like nothing is happening. The system is just really slow but it does work. Thanks to this community for keeping me sane during the wait - your shared experiences were way more helpful than anything I could get from SSA directly!

0 coins

Congratulations on finally getting through the process! Your update is so encouraging for all of us still waiting. I'm currently at about 7 weeks with my son's DAC application and his mySSA account has been down for 2 weeks now - it's really reassuring to hear that yours came back with the actual benefit information and timeline. The fact that you never needed to call and it just processed normally is actually a relief to know. I've been stressing about not being able to get through to anyone, but it sounds like the system does eventually work even without constant follow-up calls. Thanks for taking the time to update everyone with your success story - it's exactly what those of us still in the waiting phase needed to hear! Gives me confidence that we're all just working through the normal (painfully slow) process.

0 coins

This is such great news to hear! I'm currently at the 5-week mark with my daughter's DAC application and her account just went down this week, so your timeline gives me a lot of hope. It's really reassuring to know that the system does eventually work even when it feels like you're stuck in limbo with no updates. The fact that everything processed smoothly without needing to constantly call is actually a huge relief - I've been getting so frustrated trying to reach anyone for status updates. Thanks for coming back to share your success story - it's exactly what all of us still waiting needed to see!

0 coins

I'm a newcomer to this community and just wanted to say how incredibly helpful this entire thread has been! I'm 63 and facing almost the exact same situation - I need to apply for divorced spouse benefits but I'm missing my second ex-husband's SSN and birthdate from a marriage that ended over 15 years ago. The advice here has been absolutely invaluable, especially learning about the "numident search" process and the importance of asking specifically for a Claims Specialist at the local office rather than dealing with phone representatives who clearly aren't trained on these internal procedures. The former SSA employee's explanation about this being routine procedure really gave me confidence that this is definitely solvable. I'm planning to follow the successful approach so many of you have outlined: make an in-person appointment, bring my marriage certificate and divorce decree along with any old documents I can find with his name, and use the specific terminology about needing assistance with a numident search for divorced spouse benefit purposes. It's amazing how this community has provided more practical, actionable guidance in one thread than months of frustrating phone calls with SSA. Thank you all for sharing your experiences and timelines - it's given me the confidence to finally tackle this process! I'll definitely report back on how my appointment goes.

0 coins

Welcome to the community! I'm also new here and this thread has been such a lifesaver. After months of getting nowhere with phone support, reading everyone's detailed experiences has given me a clear action plan. The consistency of success when people use the "numident search" terminology and work with Claims Specialists is really reassuring. It's frustrating that phone reps aren't trained on these procedures, but at least we now know there's a proven path forward. I'm gathering my documents this week to make an appointment too. This community has been more helpful than any official SSA resource - it's incredible how much practical knowledge everyone has shared here!

0 coins

I'm new to this community and just wanted to thank everyone for sharing such detailed and helpful experiences! I'm 64 and have been struggling with the exact same issue - trying to get divorced spouse benefits but missing my ex-husband's SSN and birthdate from a marriage that ended nearly 20 years ago. After reading through this entire thread, I finally feel like I have a clear path forward. The advice about going in-person, asking specifically for a "Claims Specialist," and using the term "numident search" has been incredibly valuable. It's so frustrating that the phone representatives aren't trained on these internal procedures when it's apparently routine for the field office staff! I'm planning to make an appointment at my local SSA office next week, bringing my marriage certificate, divorce decree, and any old documents I can dig up with his name on them. The former SSA employee's explanation about this being standard procedure really gave me the confidence that this is absolutely achievable. This community has provided more practical guidance in one thread than months of official SSA interactions. I'll definitely report back on how my appointment goes - hopefully I can add another success story to this amazing collection of helpful experiences!

0 coins

Prev1...121122123124125...836Next