Social Security Administration

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Ask the community...

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I'm new to this community but found this thread while searching for answers about my own SSA application delay. Applied online in mid-January for April 2025 benefits and like everyone else here, I've had zero communication beyond the initial confirmation email. My mySocialSecurity account just shows "processing" with no status updates. Reading through all these experiences has been incredibly reassuring - I was starting to panic that something had gone wrong with my application! The information about the December systems issues really explains what so many of us are experiencing. It sounds like 8-10 weeks of complete silence is unfortunately the new normal with SSA processing. I'm going to try the early morning phone call strategy that several people mentioned, and I'll also check out that Claimyr service Jamal recommended. Thanks to everyone who shared their timelines - it's so helpful to know we're not alone in this frustrating waiting period!

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Madison King

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Welcome to the community! Your situation sounds exactly like what so many of us are dealing with - it's almost like SSA has made radio silence their standard operating procedure. I'm also a newcomer here but found this thread incredibly helpful. The fact that you applied in January for April benefits means you're still early in the process compared to some others who've shared their experiences. The early morning phone call tip seems to be the most consistent advice, and I'm definitely going to try that Claimyr service too since traditional phone calls seem to go nowhere. It's really comforting to know that even when the paperwork is delayed, the actual benefits still get processed and backdated correctly. Hang in there - sounds like we just have to accept that SSA operates on their own mysterious timeline these days!

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Aisha Patel

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I'm new to this community but dealing with a very similar situation! Applied online in early January for March 2025 benefits and haven't heard anything beyond the initial confirmation email. My mySocialSecurity account just shows "processing" with no updates whatsoever. Reading through everyone's experiences here has been such a relief - I was convinced my application had somehow been lost or rejected! The information about the December systems issues is particularly eye-opening and explains why so many of us are experiencing this communication blackout. It's frustrating that 8-10 weeks of complete silence has become the norm, but at least knowing that benefits still get processed and backdated correctly gives me some peace of mind. I'm definitely going to try the early morning phone call strategy and maybe check out that Claimyr service that was mentioned. Thanks to everyone who shared their timelines - it's incredibly helpful to know we're all in the same boat with these processing delays!

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Zainab Ibrahim

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Hi Isaac! As a new member here, I just wanted to say congratulations on your upcoming retirement and thank you for asking this question! I'm about 2 years away from retirement myself and had been wondering about this exact same thing. Reading through all these responses has been incredibly educational - it's amazing to see such a supportive community with so many people sharing their real experiences rather than just guessing. The consistent advice about calling your bank first really stands out, and it's encouraging to see successful examples from so many different financial institutions. I'm definitely bookmarking this thread for when I need to set up my own benefits! Based on everyone's experiences, it sounds like savings accounts work perfectly fine with SSA as long as you do that upfront communication with your bank. Thanks again for starting such a helpful discussion, and best of luck with your setup!

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Nadia Zaldivar

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Thank you Zainab! I'm so glad this thread has been helpful for your future planning too! It's been really amazing to see how this discussion evolved throughout the day. When I first posted my question this morning, I was genuinely worried and confused after that unclear conversation with the SSA rep. Now, thanks to all these incredibly generous community members sharing their real experiences, I feel completely confident about moving forward with my savings account plan. You're absolutely right about the consistency of advice - that "call your bank first" recommendation has come up in practically every response, which really shows how important that step is. It's also been so reassuring to see successful examples from pretty much every major bank and credit union mentioned. I hope when you're ready to set up your own benefits in a couple years, you'll have an even smoother experience armed with all this great information! Thanks for the kind words and congratulations. This community really is something special! 😊

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Eli Wang

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Hi Isaac! Congratulations on your upcoming retirement! As someone who's been receiving Social Security benefits in my savings account for the past year and a half, I can absolutely confirm that it works perfectly fine! The SSA rep you spoke with was unfortunately giving you incomplete information - this seems to happen more often than it should, and I think it's because most reps are just more familiar with checking account setups since that's what the majority of people choose. I've had my monthly benefits deposited into my high-yield savings account at Marcus by Goldman Sachs without a single issue. The setup process was straightforward - I just needed my account number and routing number when I applied online through the SSA portal. The most important advice I can give you (and this echoes what everyone else has said) is to call your bank FIRST before setting up the direct deposit. Let them know you'll be receiving regular monthly government deposits. This prevents any potential fraud alerts or payment holds that could cause delays or headaches later. I'm earning about $4-6 per month in interest, which adds up to roughly $60-70 per year. While that might not seem like a lot, every dollar counts when you're on a fixed income! Just keep in mind the federal transaction limits on savings accounts (typically 6 withdrawals per month), but if you're planning to let the money accumulate like I do, it's perfect. Don't let that rep's uncertainty discourage you from using your preferred account type. You've gotten excellent advice from this community - this thread has been incredibly helpful to read through! Best of luck with your setup, and happy early 67th birthday! 🎉

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PixelPioneer

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Thank you so much Eli! Your experience with Marcus by Goldman Sachs is really encouraging - a year and a half of smooth operations is fantastic proof that this definitely works! I love that you're earning $60-70 per year in interest too - that's even better than what some others reported and really shows the value of shopping around for better rates. Your point about SSA reps being more familiar with checking accounts really makes sense and explains the confusion I experienced. It's unfortunate that inconsistent information from reps seems to be such a common issue, but I'm so grateful for this community where I can get real experiences from people who've actually been through the process. The unanimous advice about calling the bank first has really driven home how crucial that step is - I'm definitely making that call tomorrow morning before doing anything else! This entire thread has been absolutely incredible, and I feel so much more confident now about using my savings account. Thank you for the birthday wishes and for adding your valuable experience to this amazing discussion! 😊

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Pedro Sawyer

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As someone who just joined this community while frantically searching for SSA callback advice, this thread has been an absolute lifesaver! I'm currently on day 2 of waiting for my own callback after finally getting through at exactly 8am (thanks to all the advice I found here), and reading your success story gives me so much hope that persistence really does pay off. I'm dealing with a question about my late father's Social Security record that's affecting my survivor benefits calculation, and I was starting to panic that I'd never get through to anyone who could help. But seeing that you not only got your callback but actually had your underpayment resolved with a clear 30-day timeline is incredibly reassuring. The tip about calling right at 8am really seems to be the magic formula - I tried calling randomly for weeks before that with no luck. It's also helpful to know that callbacks do roll over to the next business day when they can't get through everyone before closing. Thank you so much for taking the time to come back and update everyone with your positive outcome. Stories like yours are exactly what newcomers like me need to hear when this whole process feels so overwhelming and impossible!

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Daryl Bright

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Welcome to the community! I'm so sorry for the loss of your father, and I can only imagine how stressful it must be to deal with survivor benefits complications while grieving. Your situation sounds really complex, but the good news is you're already on the right track - getting that callback after using the 8am strategy is a huge win! Day 2 of waiting is still well within the normal timeframe based on what I've learned here. Survivor benefits calculations can be tricky, but once you get through to someone, they should be able to access your father's complete Social Security record and help sort out any discrepancies. I really hope you hear back soon and get the clarity you need about your benefits. Please do come back and let us know how it goes - your experience could really help other people dealing with similar survivor benefit issues!

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Avery Flores

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I'm so sorry for your loss - dealing with survivor benefits while grieving must be incredibly difficult. It's encouraging that you got the callback option using the 8am strategy! Based on what others have shared here, survivor benefits issues often involve accessing detailed records that only phone representatives can help with, so getting that direct contact should really help resolve your calculation questions. Day 2 of waiting is still normal based on everyone's experiences. I hope they call you back soon and can get your father's Social Security record sorted out properly. These family-related benefit issues can be so complex, but the representatives usually have the tools to fix discrepancies once you explain the situation. Hang in there!

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Edward McBride

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As someone who just discovered this community while dealing with my own SSA frustrations, this entire thread has been incredibly helpful and encouraging! I've been putting off calling about a question regarding my Medicare Part B enrollment for weeks because everything I read online made it sound absolutely hopeless. But seeing your success story and all the practical advice shared here gives me the confidence to finally try the callback system. The consistent advice about calling exactly at 8am seems to be the golden strategy that everyone who succeeded used. I'm also taking notes on all the other tips shared - having someone trustworthy ready to answer if needed, watching for those 800/866/877 callback numbers, and understanding that callbacks do roll over to the next business day. It's so reassuring to see that despite all the frustrations with wait times and understaffing, when people do finally get through, SSA representatives are generally helpful and can resolve issues efficiently. Your underpayment getting fixed with a clear 30-day timeline is exactly the kind of positive outcome that gives hope to the rest of us still navigating this system. Thanks for taking the time to update everyone with your success - it really makes all the difference for newcomers like me who were starting to feel like the system was designed to make us give up!

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Mei Wong

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Welcome to the community! I'm so glad you found this thread helpful - it really is amazing how much practical advice and encouragement has been shared here. Your Medicare Part B enrollment question is exactly the type of issue that SSA should be able to help with efficiently once you get through to the right person. I was in your same position just recently, paralyzed by all the horror stories online, but this community really showed me that success is possible with the right approach. The 8am strategy really does seem to be the key - I've lost count of how many people here confirmed that timing makes all the difference. It's also smart that you're preparing backup plans like having someone answer for you if needed. Medicare enrollment can have important deadlines, so don't let the intimidating phone system keep you from getting the answers you need. When you do try calling, remember that you're going in much better prepared than most people thanks to all the strategies shared here. Good luck, and please come back to let us know how it goes - your success story could be the next one encouraging someone else who's hesitating to call!

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This thread has been absolutely incredible! I'm a newcomer here but found this discussion while researching my own situation. I'm 64 and divorced after 22 years of marriage, with my ex being 3 years younger. I've been so confused about the timing requirements, but reading everyone's real experiences has cleared up so much uncertainty. The consistent message that you can file at YOUR FRA regardless of your ex's age or filing status is exactly what I needed to hear. I'm particularly grateful for the practical tips about document preparation, early morning calls to SSA, and asking specifically about "restricted applications." It's reassuring to see a community where people share actual experiences rather than just speculation. I'm feeling much more confident about moving forward with my application when I reach my FRA next year. Thank you to everyone who took the time to share their stories - this kind of peer support is invaluable when navigating such a complex system!

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Ella Lewis

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Welcome to the community, Finley! I'm also relatively new here but have been following this discussion closely as someone in a very similar situation. It's amazing how much clearer everything becomes when you hear from people who have actually navigated this process successfully. The consistency in everyone's experiences really gives me confidence that the main rule is solid - we can file at our FRA regardless of our ex-spouse's timing. I'm especially appreciating all the practical tips about preparation and persistence with SSA. It sounds like having all documents ready and being prepared to educate the SSA reps if needed is key. Looking forward to hearing about your experience when you go through the process next year!

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Liam McGuire

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As someone who just went through this process successfully, I wanted to add my experience to this incredibly helpful thread! I was in almost the exact same situation - divorced after 29 years, I'm 3 years older than my ex-husband. I filed for ex-spouse benefits when I reached my FRA (66 and 8 months) while my ex was still 63. The SSA representative confirmed immediately that I didn't need to wait for him to file or reach his FRA. The whole process took about 5 weeks from application to first payment. One thing I'd recommend is when you call SSA, specifically mention "divorced spouse benefits" rather than just "spousal benefits" - the terminology seems to help them understand your situation faster. Also, I found it helpful to have my ex-husband's Social Security number ready, which was on our old tax returns. The relief of having that steady income has been life-changing after the uncertainty of divorce. You're absolutely on the right track, and this community's advice is spot-on!

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Carter Holmes

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Thank you so much for sharing your successful experience, Liam! Your story is incredibly encouraging since our situations are so similar. I really appreciate the tip about using "divorced spouse benefits" terminology - that makes total sense that being specific would help the SSA reps understand faster. I hadn't thought about needing my ex's SSN, but you're right that it would be on our old tax returns. Five weeks for processing doesn't sound too bad at all. It's such a relief to hear from someone who just went through this recently and can confirm that the age difference doesn't create any barriers. This whole thread has been amazing - I feel so much more prepared and confident about moving forward with my application. Thanks again for taking the time to share your experience!

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Val Rossi

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As someone completely new to this system, I'm finding this thread incredibly helpful! I'm still many years away from needing to navigate Social Security and Medicare myself, but seeing all these real experiences has already taught me so much about what to expect. What's really striking is how the official government resources seem to miss so many of these practical details that everyone's sharing. Like the fact that you can coordinate both applications together, or how important it is to be super specific about your timing in the remarks section. These are exactly the kinds of insider tips that make all the difference! I'm definitely going to bookmark this discussion and start educating myself early rather than waiting until I'm scrambling to figure everything out at the last minute. The pattern I'm seeing is that people who were thorough with documentation and followed up proactively had much smoother experiences. Thank you to everyone who shared their stories - both the successes and the cautionary tales - it's giving newcomers like me a much clearer picture of how to prepare for this process!

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Jade Lopez

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I'm so glad I'm not the only one feeling this way! As someone also new to understanding these government systems, this thread has been like a masterclass in real-world Social Security and Medicare navigation. What really resonates with me is your point about how the official resources miss these crucial practical details - it's almost like there's this whole layer of "unwritten rules" that you only learn from people who've actually been through the process. The consistent theme I'm seeing is that success really comes down to being proactive, detailed, and persistent. The stories where people clearly documented their requests, followed up to confirm everything was processed correctly, and kept detailed records seem to have much better outcomes than those who just submitted applications and hoped for the best. It's definitely making me realize that navigating government benefits is as much about understanding the process as it is about understanding your rights and options. Thanks for adding your perspective - it's reassuring to know there are others of us trying to learn from these experiences early rather than figuring it all out under pressure!

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As someone who's also new to navigating these government systems, this entire thread has been incredibly educational! I'm still several years away from needing to deal with Social Security and Medicare myself, but reading through everyone's real-world experiences has already given me so much insight that I never would have found in the official government resources. What really stands out to me is how crucial the timing coordination between Social Security and Medicare applications can be, and how much attention to detail matters - especially being very specific in that remarks section about your preferred start dates. The contrast between the success stories (where people got exactly what they requested) and the more challenging experiences (where lack of specificity led to complications) really drives home the importance of being thorough and proactive. I'm definitely going to start a reference file now with all these practical tips for when I eventually need them. The advice about documenting everything, following up to confirm your requests were processed correctly, and being as detailed as possible in your application seems invaluable. Thank you to everyone who shared their experiences - it's given newcomers like me such a clearer understanding of how to approach this process when the time comes!

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