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I've been desperately trying to reach someone at Social Security since early January (2+ months now). Today FINALLY got the callback option after calling right when they opened. The automated system said my callback would be 'within 4 hours' but it's now 6 hours later and SSA offices are closed for the day! I'm so frustrated after trying literally dozens of times to get through. Does anyone know if they'll call tomorrow instead? Problem is I have a medical procedure scheduled and might miss their call. After waiting this long, I'm worried I'll have to start this whole nightmare process over again. Has anyone had experience with their callback system actually working?
I'm really confused about how SSI works for my son who's 26 and has severe autism. He was recently approved for SSI benefits, but now we're filling out some follow-up paperwork where SSA is asking if I'm providing at least half of his support. I don't understand what that means - if I pay for his rent, food, or anything else, doesn't that automatically reduce his SSI payment? I thought that was how it worked - if someone else provides support, the SSI amount goes down. So how can I be providing half his support when that would reduce his benefits? The caseworker wasn't clear at all and I'm worried about answering incorrectly. Can anyone explain how this actually works?
Thank you all so much for the helpful explanations! I think I understand now - when answering the 'half support' question, I should include everything I provide (housing, food, clothing, medical expenses, recreation, etc.), but only the food and housing part might reduce his SSI through the ISM rules. I'm going to call SSA tomorrow with a much better understanding of what they're asking. This forum has been incredibly helpful when the official explanations were so confusing!
Glad we could help! Just remember that the SSA rules can be very case-specific, so getting official clarification for your particular situation is always best. If you have trouble getting through on the phone tomorrow, the Claimyr service I mentioned earlier can really save you time and frustration.
Just wanted to add that it's worth documenting everything you provide as support - keep receipts for medical expenses, clothing, entertainment, etc. Not just for the half-support question, but also because SSA might ask for proof later. I learned this the hard way when they requested documentation months after my initial application. Also, if your son has a representative payee situation, that can affect how some of these support calculations work, so mention that to the caseworker if it applies to your situation.
After months of anxiety, my Social Security retirement application was finally approved yesterday! I can already see my benefit notice in my online account. My biggest worry was my birth situation - I was born in France in 1956 while my mother was teaching at an American school abroad. I've been a US citizen my whole life, but I don't have a standard US birth certificate, just the Consular Report of Birth Abroad. I was really stressed about this after seeing someone post here last summer about their application being delayed for 6 months because of documentation issues with foreign birth records. I almost considered delaying my application, but I decided to go ahead anyway since I'm turning 67 in March. What might have helped: I updated my SS card about 4 years ago and brought my US passport as citizenship proof. The SSA office told me they couldn't process it online because of my birth situation, but they handled it in person without any problems. I still have my original paper SS card from 1972 that's falling apart, but I'm glad I got the updated one now! Anyone else deal with foreign birth certificates when applying? Was your process smooth or complicated?
Congrats on getting approved! When do you get your first payment? I'm just starting to research all this stuff and the payment timing is confusing me.
Thanks! My first payment will be deposited on the 3rd Wednesday of next month (my birth date is on the 15th, so I fall in that payment group). The payment schedule depends on your birth date: if you were born on the 1st-10th, you get paid on the 2nd Wednesday; 11th-20th, it's the 3rd Wednesday; and 21st-31st, it's the 4th Wednesday. Hope that helps!
This is really encouraging to hear! I'm in a similar situation - born in Italy in 1958 while my father was working for an American company there. I've been putting off applying for retirement benefits because I was worried about potential delays or complications with my foreign birth certificate. Your experience gives me hope that the process might be smoother than I expected. I do have my original Consular Report of Birth Abroad and a current US passport, so it sounds like I have the right documentation. Did you apply online first or go straight to the local office? I'm trying to decide the best approach.
I started collecting my Social Security retirement benefits early at age 63 due to some ongoing health issues (nothing major, but enough that full-time work wasn't sustainable anymore). My old company was great about keeping me on part-time (about 20 hours/week). I'm trying to be smart about my finances and was considering putting some money into an IRA since I still have earned income. My question is - does money I contribute to an IRA still count toward the Social Security earnings limit ($22,320 for 2025)? Or are IRA contributions excluded when the SSA calculates my earnings? I don't want to accidentally go over the limit and have benefits withheld. My financial advisor wasn't 100% sure about this specific question and I can't get through to SSA on the phone. Thanks for any help!
I just wanted to thank everyone for their helpful responses. I'm going to talk to my manager about adjusting my schedule to make sure I stay under the $22,320 annual limit. It's frustrating that retirement contributions still count toward the earnings test, but at least now I understand how it works. I'm also going to try that Claimyr service someone mentioned to get confirmation directly from SSA. Thanks again everyone!
Just wanted to add another perspective from someone who went through this exact situation last year. I'm 64 and was working part-time while collecting early SS benefits. One thing that helped me was keeping a monthly running total of my earnings throughout the year - not just relying on annual projections. This way I could adjust my hours in real-time if I was getting close to the limit. My employer was understanding when I explained the situation. Also, if you do accidentally go over the limit, report it to SSA as soon as possible. They appreciate the honesty and it makes the adjustment process much smoother than if they discover it later during their annual wage review. The whole system is definitely frustrating, but at least there's light at the end of the tunnel when you reach FRA!
I'm really confused about survivor benefits after my husband passed away last month. We were married for 28 years before he died at age 63. He hadn't started collecting Social Security yet, but was planning to wait until his full retirement age of 67. I've been reading different things online and now I'm completely confused. Do I get 100% of what his benefit would have been at his full retirement age? Or only 50% of that amount? And how does it work since he hadn't started collecting yet? Also, my friend is divorced (was married 12 years) and her ex-husband recently passed away at 62. Neither of them ever remarried. Would she be eligible for survivor benefits from his record? Would she get the full amount or just 50%? The SSA website is so confusing and I can't get through on the phone. Any help understanding this would be greatly appreciated!
I'm so sorry for your loss, Samantha. I went through this same confusion when my husband passed away two years ago. The good news is that everyone here is right - you ARE eligible for 100% of his benefit, not 50%. One thing I want to emphasize that hasn't been mentioned much is the importance of getting your application in SOON. I made the mistake of waiting 4 months because I was overwhelmed with grief and paperwork, and I lost out on those months of benefits permanently since they only go back 6 months. Also, make sure you have his death certificate, your marriage certificate, and his Social Security card when you apply. The SSA office told me to bring tax returns from the last 2 years as well to verify his earnings record. For what it's worth, I ended up taking my survivor benefits at 62 (reduced to about 82%) because I needed the income, and I plan to switch to my own retirement benefit at 70 when it maxes out with delayed credits. The SSA representative helped me run the numbers and this strategy works best for my situation. Don't let the system intimidate you - you've earned these benefits through your husband's work, and you deserve every penny!
I'm so sorry for your loss, Samantha. This is one of the most confusing aspects of Social Security, but you've come to the right place for help. Just to reinforce what others have said - you ARE entitled to 100% of your husband's benefit amount, not 50%. The confusion comes from spousal benefits (50% while both spouses are alive) versus survivor benefits (up to 100% after one spouse passes). Since your husband died at 63 before claiming, your survivor benefit will be based on what he would have received at his full retirement age of 67 - his full Primary Insurance Amount (PIA). A few additional points that might help: - You can claim reduced survivor benefits as early as age 60 (you're there now), but they'll be permanently reduced to about 71.5% - If you wait until your FRA of 67, you'll get the full 100% - You mentioned working part-time - make sure your earnings stay under the annual limit ($21,240 for 2025) to avoid benefit reductions For your divorced friend - yes, she qualifies! 10+ year marriage, neither remarried, and the same 100% survivor benefit rules apply to her. My suggestion: make an in-person appointment at your local SSA office ASAP. They can run actual numbers for your specific situation and help you decide the best claiming strategy. Don't lose any more months of potential benefits while you're figuring this out. You've got this, and you're not alone in feeling overwhelmed by this process!
Welcome to the community, Aisha, and I'm so sorry for your loss as well. Regarding switching between benefits - you can generally only make one "do-over" switch during your lifetime, and timing is crucial. Your mother at 58 has a few years to plan, which is good. The most common strategy is to take reduced survivor benefits at 60, then switch to her own retirement benefit at 70 if it would be higher (due to delayed retirement credits). But she can't switch back and forth multiple times. As for Social Security attorneys/advisors - they can be helpful for very complex situations, but for straightforward survivor benefits, the SSA representatives are usually sufficient and free. Attorneys typically charge 25% of back benefits, so they're most beneficial when there are disputes or denials, not just planning. Your mother should definitely get her own Social Security statement at ssa.gov to see her projected benefits, then compare those to what she'd get from survivor benefits. The SSA office can help run these numbers when she's ready to apply. Since she's 58, she has time to plan the optimal strategy rather than making rushed decisions. That's actually a good position to be in, even though I know it doesn't feel that way right now.
Welcome to the community, Aisha, and I'm so sorry for your loss as well. Regarding switching between benefits - you can generally only make one switch. Most commonly, people take survivor benefits early (reduced) and then switch to their own retirement benefit later if it becomes higher. The key timing is that your own retirement benefit continues to grow with delayed retirement credits until age 70, while survivor benefits max out at your full retirement age. For your mother at 58, she'll want to wait until 60 to claim survivor benefits (that's the earliest age). A common strategy is: take reduced survivor benefits at 60, let her own retirement benefit grow with delayed credits, then switch to her own benefit at 70 if it's higher. As for attorneys/advisors - for straightforward cases, the SSA representatives can usually handle the calculations. But if there are complications (multiple marriages, government pensions, substantial earnings differences), a fee-based Social Security advisor might be worth it. Avoid anyone who charges upfront fees or promises to "get you more benefits" - legitimate advisors charge reasonable planning fees. The most important thing is getting the application process started soon to avoid losing any retroactive benefits. Your mother can always adjust her strategy later, but she can't recover those lost months if she waits too long.
Roger Romero
That's fantastic news! So glad to hear they finally called you back and were able to resolve your underpayment issue. Your experience gives me hope - I've been dealing with a similar situation trying to reach them about a disability review that's been pending for months. It's reassuring to know that when you do finally get through, they can actually be helpful and get things sorted out. Thanks for taking the time to update everyone - it really helps to know the callback system does eventually work, even if it takes longer than expected!
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Tradermabs ssms
On 30th Sep, 2025 they called me exactly as promised in 60 minutes and answered all my questions. So it is not all bad and in my case very good!
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