< Back to Texas Unemployment

Millie Long

TWC 'reviewing eligibility' message appearing on payment request page - should I be worried?

I've been requesting benefits for about a month now (5th request coming up), and I just noticed something weird on the payment request page. There's a note at the top saying TWC is 'reviewing my claim to see if I'm eligible' and that I should keep requesting benefits in case I become eligible. This message wasn't there for my first few requests. The strange thing is there's no message on my home page and nothing in my inbox about any issues with my claim. Is this just part of their system updates? Has anyone else seen this message recently? Starting to get worried since rent is due next week and I was counting on this payment.

KaiEsmeralda

•

I got the same message last week! I panicked at first too, but then my payment actually came through normally two days later. I think it might be related to their system update they did around the 14th of this month. TWC's website has been acting weird since then - my work search log wouldn't save properly either.

0 coins

Millie Long

•

That's a relief to hear! So you just ignored the message and continued requesting as normal? Did you call TWC about it at all?

0 coins

Debra Bai

•

yah i sawed that message 2 its annoying. twc allways does this stuff. just keep requesting like normal probly nothing

0 coins

This is actually more common than you might think. What's happening is that TWC periodically reviews all active claims to verify continued eligibility - especially when you're approaching your 5th payment request. They check things like: 1. Whether your separation reason still qualifies 2. If you're meeting work search requirements (minimum 3 per week in Texas) 3. Whether any new information about your case has been reported As long as you've been accurately reporting your work search activities and any earnings, you should be fine. The message is automated and doesn't necessarily mean there's a problem with your specific claim. Keep requesting payments as scheduled - the worst thing you can do is miss a request period.

0 coins

Millie Long

•

Thanks for the explanation! That makes sense. I've definitely been doing my work search activities and documenting everything carefully. I just got scared because the message suddenly appeared when it wasn't there before.

0 coins

Laura Lopez

•

I had that message for THREE MONTHS straight and still got paid every two weeks!! TWC systems are a JOKE honestly. Don't stress about it unless you get an actual determination letter or your payment status changes to "denied" or something.

0 coins

If you're worried about your claim, you should definitely try to contact TWC directly. I spent two weeks trying to get through on their phone lines with no luck - always busy signals or getting disconnected. I finally used a service called Claimyr (claimyr.com) that got me connected to a TWC agent in about 20 minutes. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh The agent I spoke with confirmed that the review message is part of their normal process and doesn't indicate any specific issues with my claim. She also noted it in my file that I had called about it, which she said might help prevent delays. Worth considering if you're really anxious about your situation!

0 coins

Is this service legit? I'm hesitant to use third-party services for unemployment stuff given all the scams out there...

0 coins

Totally understand your concern! I was skeptical too, but it worked for me. They don't ask for any sensitive information like your SSN or PIN - they just help you get through the phone system. You still talk directly with an actual TWC agent.

0 coins

I got that same message right before they hit me with an overpayment notice claiming I hadn't reported some income correctly. Double-check that all your previous payment requests were 100% accurate. They might be reviewing something specific in your case.

0 coins

Millie Long

•

Oh no, now I'm worried again. I did work one day at a temp job during my second payment period, but I reported those earnings. Maybe I made a mistake on the form? I'll double-check my records.

0 coins

Don't panic yet - while this can happen, it's equally likely the message is just part of routine review. If you reported your earnings, you should be fine. The important thing is that you were honest in your reporting. If there was an honest mistake in how you calculated or entered earnings, you can request a waiver if an overpayment is ever determined.

0 coins

Debra Bai

•

my brother had this to. he got paid anyway lol

0 coins

KaiEsmeralda

•

Just a heads up - I've been on unemployment three times over the years, and TWC often does these periodic reviews around the 4-6 week mark of your claim. They have automated systems that flag certain patterns for manual review, but in most cases, it's just making sure you're still qualified. The fact that you don't have any messages in your inbox is actually a good sign. When there's a real issue, they typically send a correspondence to your inbox about what needs to be addressed. Keep documenting your work search activities carefully - that's the most common reason for issues at this stage of a claim.

0 coins

Millie Long

•

Update: I just completed my 5th payment request and the message was still there, but I checked my claim status afterward and it shows "payment processed" with an expected deposit date! Looks like it was just a standard review after all. Thanks everyone for the help and reassurance!

0 coins

Laura Lopez

•

SEE! I told you it was nothing to worry about! The TWC system is full of these weird glitches and confusing messages. Glad it worked out!

0 coins

Mei Chen

•

That's great news about your payment going through! This is exactly why I always tell people not to panic when they see these automated messages. TWC's system generates a lot of false alarms, but as long as you're following the rules and reporting accurately, things usually work out fine. For anyone else reading this thread who might encounter the same message - just keep doing what you're supposed to do and don't let the system's confusing interface stress you out too much!

0 coins

This is such helpful advice! I'm new to the unemployment system and seeing messages like this would definitely freak me out. It's reassuring to know that these automated warnings don't always mean something is actually wrong. I'll keep this thread bookmarked in case I run into similar issues with my own claim. Thanks for sharing your experience and helping calm people's nerves about these confusing system messages!

0 coins

I'm going through the exact same thing right now! Just saw this message appear on my payment request page for the first time yesterday and immediately started worrying. Reading through all these responses is really reassuring - sounds like it's just part of their routine system checks. I've been super careful about documenting my work searches and haven't had any other income to report, so hopefully mine will go through smoothly like yours did. Thanks for posting about this - it's nice to know I'm not the only one who got anxious seeing that message pop up out of nowhere!

0 coins

I'm so glad this thread helped ease your anxiety! I was in the same boat just a few days ago - that message appearing suddenly really caught me off guard. It's amazing how much better you feel when you realize other people have gone through the exact same thing and came out fine. Keep doing your work searches and documenting everything properly, and you should be good to go. The waiting and uncertainty is definitely the worst part, but it sounds like most people here had positive outcomes even with that scary message showing up. Fingers crossed your payment processes smoothly too!

0 coins

Emma Wilson

•

I'm dealing with this exact same situation right now! Just noticed the "reviewing eligibility" message on my payment request page this morning and it definitely made my heart skip a beat. I've been on unemployment for about 6 weeks now and everything has been going smoothly until this message suddenly appeared. Like you, I don't see anything in my inbox or on my homepage indicating there's actually a problem with my claim. After reading through everyone's experiences here, I feel a lot more relieved. It sounds like this is just TWC's way of doing routine checks rather than indicating a specific issue. I've been diligent about my work search requirements and haven't had any unreported income, so I'm hoping my situation will resolve like most of yours did. Still nerve-wracking though, especially when you're depending on these payments to cover basic expenses! Thanks for starting this thread - it's really helpful to see that so many others have gone through the same thing and had positive outcomes. I'll keep requesting my benefits as scheduled and try not to stress too much about the automated message.

0 coins

Nia Thompson

•

You're definitely not alone in feeling that heart-skip moment when you first see that message! I just went through this myself a couple weeks ago and had the exact same panic response. What really helped me was realizing that if TWC actually found a serious issue with your claim, they would send you official correspondence in your inbox rather than just displaying a vague automated message on the payment request page. The fact that your homepage looks normal and you haven't received any specific notices is actually a really good sign. I kept requesting my benefits as usual and everything worked out fine - my payments continued without any delays or problems. Try to stay calm and stick to your routine of documenting work searches and reporting accurately. The waiting is definitely the hardest part, but based on everyone's experiences in this thread, you'll most likely be just fine!

0 coins

Texas Unemployment AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today