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Sebastian Scott

TWC online shows no record of payment request submitted today - affecting benefits status

I submitted my payment request for unemployment benefits today, but when I checked online, the system says they have no record of my request. This is really affecting my benefits status. Has anyone else experienced this? What should I do when I talk to them on the phone?

I found a way to solve unemployment payment request issues, watch this: https://www.youtube.com/watch?v=paFqNG6xRqU

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Ugh, I've been there. The system is so broken šŸ¤¦ā€ā™‚ļø Here's what you need to do: • First, double-check that you actually submitted the request. Sometimes the website glitches and doesn't process it. • Take screenshots of everything - your submission, the error message, everything. • When you call, be super clear about what happened. Tell them exactly when you submitted and what the website is showing. • Ask them to check if there's a technical issue on their end. • If they can't find it, ask them to manually input your request. • Get the name of who you talk to and a reference number for the call. Good luck! The system is a mess, but hopefully you'll get it sorted.

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This is solid advice šŸ’Æ I'd add: keep a log of all your calls and interactions. It's saved my butt more than once!

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man i wish i new this before. i got screwed over cuz i didnt have proof of my submission 😭

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Thank you so much for this detailed response! I'll definitely follow these steps. Fingers crossed it works out šŸ¤ž

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I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U

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Sounds sketchy. Is this legit?

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Yeah, it's totally legit. I was skeptical at first too, but it saved me hours of hold time. Worth every penny imo.

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How long did it take to get through?

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It took about 2 hours, but I didn't have to sit there listening to hold music. They just called me when an agent was on the line.

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have u tried logging out and back in? sometimes that fixes weird glitches for me

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This happened to me last month! Turns out there was a system update that messed up a bunch of accounts. When I finally got through to someone, they fixed it pretty quick. Hang in there!

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Oh wow, that's good to know. Did they say anything about preventing it from happening again?

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Nah, they just said to keep an eye on my account and report any issues asap. Classic government efficiency šŸ™„

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idk if this helps but I always take a picture of my computer screen after I submit anything important. old school screenshot lol. saved me a few times when the system 'lost' my stuff

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Smart! I'm gonna start doing this too. Can't trust these buggy websites šŸ‘€

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OP, what browser are you using? I've had issues with Safari before. Try Chrome or Firefox if you haven't already.

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I was using Chrome, but I'll try Firefox just in case. Thanks for the tip!

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Unpopular opinion: maybe try going to the office in person if you can? I know it's a pain, but sometimes face-to-face is the only way to get things done with these bureaucrats šŸ¤·ā€ā™‚ļø

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Bruh, have you SEEN the lines at the unemployment office? You'd be there all day šŸ’€

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Fair point lol. Still might be faster than waiting for them to fix their janky website tho

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This is so frustrating! I had the exact same thing happen to me a few weeks ago. Here's what worked for me: 1. Clear your browser cache and cookies completely, then try logging in again 2. Try submitting during off-peak hours (like early morning or late evening) when the system is less overloaded 3. If you have to call, do it first thing Monday morning - I got through in about 45 minutes that way 4. Make sure you have your confirmation number from when you originally submitted (check your email) The rep I spoke with said their system has been having sync issues between the submission portal and their database. Super annoying but apparently pretty common right now. Don't panic though - they can usually find your request in their system even if it's not showing up online for you. Good luck! Hope you get it sorted out soon šŸ¤ž

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