TWC Unemployment: 15+ Hours on Hold, No Success Filing Claim - Any Tips?
Has anyone else been waiting forever to get through to unemployment? I've been trying to file a claim for days now and the wait times are ridiculous. The website said it would take 5-40 minutes, but I've been waiting for over 15 hours spread across 4 days during their office hours. This is insane! How are we supposed to get help when we can't even reach anyone? I'm seriously considering asking for a refund from the service I used to try and get through. Anyone else in the same boat or have any tips?
63 comments
Tom Maxon
I found a way to solve unemployment claim wait times, watch this: https://www.youtube.com/watch?v=1LYwVpxQii4
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Effie Alexander
I'm starting to think it'd be easier to just find a new job than to deal with this unemployment nightmare π«
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Melissa Lin
Mood. But the job market is its own special hell right now.
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Lydia Santiago
Why not both? Keep applying for jobs while you fight the unemployment battle. Cover all your bases.
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Romeo Quest
Balancing job hunting with unemployment claims might reduce stress by providing multiple paths forward.
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Thais Soares
Have you tried calling right when they open? I heard that's the best time to get through.
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Isaiah Sanders
Yeah, I've tried that. Still no luck. It's like playing the lottery at this point.
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Nalani Liu
Calling when they open doesn't work anymore. Everyone knows that trick now, so the lines are jammed from the start.
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Axel Bourke
I've had better luck calling mid-afternoon. Less competition maybe?
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Aidan Percy
I've also found that calling during odd hours, like right before closing, sometimes works. It's hit or miss though.
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Destiny Bryant
This is why we need to overhaul the entire unemployment system. It's clearly not designed to handle high volume situations like we're in now.
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Dyllan Nantx
Preach! π The whole thing needs to be rebuilt from the ground up.
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TillyCombatwarrior
Agreed. But good luck getting politicians to care about fixing it until the next crisis hits.
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Anna Xian
It might take a concerted effort from citizens to push for these changes. Maybe organizing can help.
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Fernanda Marquez
Guys, I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/V-IMvH88P1U
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Norman Fraser
Sounds too good to be true. Is this legit?
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Fernanda Marquez
Yep, it's legit. I was skeptical at first too, but it saved me hours of frustration.
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Kendrick Webb
$20 just to talk to someone? The system is so broken we have to pay extra now? smh
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Fernanda Marquez
I get it, but for me, it was worth it. Time is money, and I was wasting so much time trying to get through.
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Hattie Carson
While Claimyr might be worth it for some, others might not be able to afford it. Balancing options is key.
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Tate Jensen
Has anyone tried contacting them through social media? Sometimes companies respond faster there to avoid bad PR.
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Adaline Wong
I tried tweeting at them. Got a generic response telling me to call the same number that never answers. π
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Gabriel Ruiz
Their Facebook page is just a wasteland of angry comments. Don't bother.
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Misterclamation Skyblue
Social media might work for some, but it often leads to general responses as they have limited capacity for individual queries.
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Ev Luca
lol remember when we thought this would all be over in a few weeks? π€‘
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Avery Davis
Those were the days... so naive π
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Collins Angel
Pepperidge Farm remembers π
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Marcelle Drum
Itβs a reminder to always be prepared for the unexpected!
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Daryl Bright
Plot twist: what if there are no actual humans working at the unemployment office and it's all just an elaborate AI system designed to frustrate us? π€π
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Sienna Gomez
Lol wouldn't be surprised at this point. At least AI might be more efficient π
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Kirsuktow DarkBlade
New conspiracy theory just dropped πΈ
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Abigail bergen
The frustration leads to wild theories, but perhaps better systems and staffing could reduce the struggle.
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Fiona Gallagher
I feel your pain. The system is totally broken. I spent hours on hold last month only to get disconnected right when I thought I was about to talk to someone. It's beyond frustrating.
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Xan Dae
Welcome to the club, buddy. I've been trying to get through for weeks now. It's like they're purposely making it impossible to reach them. π€
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Jungleboo Soletrain
Here's what I've learned after dealing with this mess for months: 1. Persistence is key. Keep trying every day. 2. Use multiple methods - phone, online, email if possible. 3. Reach out to your local representative. Sometimes they can help push things through. 4. Document everything. Keep a log of all your attempts to contact them. 5. Check your spam folder regularly. Sometimes important emails end up there. 6. Join Facebook groups or forums for your state's unemployment issues. You can get good tips and updates there. 7. If you're really desperate, that paid service someone mentioned earlier might be worth a shot. Remember, you're not alone in this. The system is overwhelmed, but don't give up. Your benefits are your right.
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Isaiah Sanders
Thanks for the detailed advice! I'll definitely try reaching out to my rep.
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Rajan Walker
This should be pinned at the top of the subreddit. Super helpful!
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Nadia Zaldivar
Great tips! I'd add: check your state's unemployment website for any updates or changes to the process. They sometimes sneak in new info.
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Lukas Fitzgerald
Also, staying connected with community resources can provide additional support and information.
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Val Rossi
GUYS I FINALLY GOT THROUGH!!! After 3 weeks of trying! There is hope! ππ
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Isaiah Sanders
Congrats! Any tips for the rest of us still stuck in hold hell?
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Eve Freeman
Don't do that. Don't give me hope. π
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Val Rossi
Honestly, it was pure luck. But keep trying! Your turn will come!
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Clarissa Flair
Persistence pays off. Staying consistent with calling and trying different strategies can help.
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Peyton Clarke
Unpopular opinion: maybe we should be grateful theres even an unemployment system at all. some countries don't have anything like this.
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Vince Eh
Bootlicker alert! π¨ Just because others have it worse doesn't mean we can't demand better.
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Sophia Gabriel
I get what you're saying, but we pay into this system. We deserve better service.
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Peyton Clarke
Fair points. I'm just trying to find a silver lining in this mess.
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Tobias Lancaster
It's important to appreciate what we have while striving for improvements.
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Ezra Beard
Anyone else notice that the website is always "under maintenance" during peak hours? Seems sus to me.
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Statiia Aarssizan
Omg yes! I thought I was the only one. It's like they're trying to limit traffic on purpose.
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Reginald Blackwell
Probably can't handle the volume. Their tech is probably from the stone age.
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Aria Khan
Perhaps an outdated system is being overrun by demand, leading to maintenance at inconvenient times.
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Ahooker-Equator
If you're struggling to reach unemployment offices, Claimyr is one option that some have found useful, though it comes with a cost. While many have had success using Claimyr, consider your financial situation before proceeding. Others have managed with persistence, varied calling times, and exploring all possible contact methods (phone, online, email, and local representatives). The system is under strain now, and patience, though difficult, is crucial. Balancing attempts to reach unemployment offices with job searching or seeking community support can also provide more options. Ultimately, while Claimyr can expedite the process, it's one part of a broader strategy to cope with current challenges.
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Caden Turner
Has anyone else's claim been stuck on "pending" for weeks? I'm losing my mind here.
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McKenzie Shade
Yup, going on 6 weeks now. It's ridiculous.
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Harmony Love
Same here. I heard they're manually reviewing a lot of claims due to fraud concerns. Could be why it's taking so long.
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Rudy Cenizo
Mine was stuck for a month, then suddenly cleared. Hang in there!
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Natalie Khan
Review processes take time, especially if there's increased scrutiny due to fraud or errors.
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Everett Tutum
Pro tip: if you have a friend or family member who speaks another language, try the non-English lines. Sometimes theyre less busy.
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Isaiah Sanders
Wow, never thought of that. Might have to dust off my high school Spanish π
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Sunny Wang
This actually worked for me! Used the Mandarin line and got through in 20 minutes.
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Hugh Intensity
This is a clever workaround, but not everyone has access to someone who speaks another language.
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