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AstroAce

Can you cancel an unemployment claim with Texas TWC?

Filed for unemployment two weeks ago and immediately regretted it. My old company reached out the day after I submitted everything and offered me my position back at a higher salary. Obviously I took it, but now I'm panicking about what to do with the claim I already submitted. I didn't do a payment request yet, haven't received any benefits, nothing has been deposited. The claim just sits there in UBS like a time bomb. Do I need to formally cancel it somehow, or will it just expire on its own if I never request a payment? And more importantly - will having an open claim cause any problems for my employer, like affecting their tax rate or something? I start back Monday and really don't want this hanging over me.

Good news first: if you never request a payment, TWC never pays you anything. The claim just becomes inactive over time. There's no formal 'cancel' button in UBS that closes a claim - what you're really doing is just not activating it by never filing payment requests. Your employer only gets charged if TWC actually pays out benefits on your claim, so if zero dollars go out, zero dollars hit their account.

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AstroAce

Author

That's such a relief. So I literally just do nothing and it goes away? No forms, no calls, no letters I need to respond to?

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Pretty much, yeah. The claim sits in the system but it never costs anyone anything if you don't pull money from it. Just don't file any payment requests and you're fine.

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Worth noting though - TWC may still mail you things about the claim, like instructions for requesting payment or work search requirements. You can ignore those since you're returning to work, but don't be alarmed if you get letters.

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Needed to call TWC about a different situation - my partner filed a claim and then got called back to their job too, same thing as you, and I wanted to confirm whether the claim being open would cause any paperwork issues for her new employer. Used Claimyr at claimyr.com (there's a demo at https://youtu.be/V-IMvH88P1U) because every time I tried calling myself I'd hit the hold music and then get cut off. Claimyr held the line and connected me when an agent picked up. The agent said exactly what people are saying here: no payment request means no benefit payment means no charge to the employer. She was relieved too.

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AstroAce

Author

That's exactly the scenario I was worried about. Good to know an actual TWC agent confirmed the employer isn't affected as long as nothing gets paid out.

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claimyr.com worked the same way when I had a question about severance reporting. Got through in a reasonable amount of time instead of that endless hold loop.

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The employer tax rate question is a smart one to think about. Texas employers pay unemployment tax on the first $9,000 of each worker's wages per year. Their rate can go up when TWC pays out claims against their account. But the key word is 'pays out' - your claim being filed doesn't automatically ding them. Only actual benefit payments get charged to their account. So returning to work before ever getting a payment means your employer is in the clear.

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AstroAce

Author

Makes sense. So the filing itself is harmless, only the actual payments matter.

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Right, and since the base period looks at wages from roughly the year before you filed, even if something weird happened later your employer would only be on the hook for weeks TWC actually paid.

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TWC charges base period employers, not the most recent one necessarily. So depending on your work history the charges might not even be your current employer anyway. But moot point since nothing's being paid.

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My cousin did this exact thing last year - filed, got rehired within a week, freaked out the same way you did. Never touched the payment requests, claim just sat there. Months later she got a letter asking why she hadn't been making payment requests and explaining the claim would be considered inactive. That was it. No penalties, no issues.

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AstroAce

Author

Did she have to respond to that letter or anything?

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She just ignored it honestly and nothing happened. Though probably safer to call TWC if you get one, just to officially confirm you returned to work.

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Calling to tell them you returned to work is actually a good move. Gives you a paper trail and closes the loop cleanly.

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WAIT does anyone know if there's a waiting week situation here? Like does the first payable week still count against something even if you don't request it? I'm confused about how the waiting week works exactly.

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The waiting week thing only matters if you actually start receiving payments. TWC holds your first payable week and pays it out after you've been paid twice your weekly amount AND you either exhaust benefits or return to full-time work. If you never request a payment at all, there's nothing to hold, nothing to release. The waiting week is irrelevant when no payments are ever made.

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Oh okay so it's not like a silent week that gets used up without you knowing. Got it.

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Exactly - nothing happens in the background without you actively requesting payment. The waiting week only enters the picture once you're actually in the payment flow.

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The work search requirement thing confused me when I was in a similar spot. Technically when you have an active claim you're supposed to register on WorkInTexas.com and do your required work search activities each week - could be 1 to 5 activities depending on your county. But if you've returned to full-time work and never requested a payment, this is kind of a non-issue practically. You're employed.

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AstroAce

Author

I haven't done any work search activities because I didn't even know I needed to until reading this. Should I be retroactively worried about those weeks I didn't do them?

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Since you're going back to work and won't be requesting any payments for those weeks, there's nothing to disqualify. Work search requirements matter when you're claiming benefits for weeks of unemployment. If you're not claiming those weeks, it doesn't come into play.

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Agree with this. Work search compliance only gets reviewed if you're trying to get paid for a week. No payment request means no one's checking your log for that week.

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Something to double check: log into UBS and make sure your claim doesn't show any pending payment requests that might have been started accidentally. Sometimes when you're first setting everything up it's easy to click through further than you meant to. If a payment request was submitted by mistake you'd want to address that differently.

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AstroAce

Author

Just checked - no payment requests filed at all. The claim is there but clean. Definitely did not accidentally request anything.

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Then you're all set. No requests, no payments, no complications.

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UBS is surprisingly easy to review. The payment history section makes it clear if anything was ever submitted or processed.

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Genuinely never realized you could have an open claim and just... not use it. I always assumed once you filed, the system just automatically started sending money or something. Good to know it requires you to actively request payments every two weeks.

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A lot of people assume that. The payment request step is completely separate from filing the initial claim. You file the application once, then you have to come back every two weeks and actively request payment for each pay period. Nothing automatic about it.

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That actually makes me feel better about the system. At least it requires conscious action before any money moves.

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Quick clarification on the employer charge question since there was some back-and-forth: TWC looks at all the employers in your base period when figuring out who gets charged for a claim, not just your most recent job. The base period is roughly the first four of the last five completed calendar quarters before you filed. So if you had multiple employers in that window, the charges get spread across those accounts based on wages paid. Again all moot since you're not requesting payment - but good context.

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This is a good clarification. People often assume only their last employer gets hit but it's based on the whole base period wage picture.

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AstroAce

Author

Really helpful to understand even though it won't apply to me. Thanks for laying that out.

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my brother in law did something similar and he thought he had to call TWC to officially close things out or they'd flag him for fraud. spent like two hours trying to get through before giving up. turned out he didn't need to do anything at all since he never got paid

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The fraud concern makes sense intuitively but the system just doesn't work that way. Filing a claim and then returning to work without ever requesting payment isn't misrepresentation - it's just someone whose situation changed. No false statements were made.

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yeah once he finally talked to someone they basically laughed and said there was nothing to worry about. wish he'd known that before the two hours on hold

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For the record, the reason most people panic about this is they think 'claim filed' equals 'benefits being paid' and that any delay in reporting will look like they were secretly collecting. But the payment request is the actual act of claiming benefits for a specific two-week period. Without that, there's genuinely nothing to report.

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AstroAce

Author

This reframe is helpful. I kept thinking the filing was like pulling a trigger but it sounds more like just loading the gun and then deciding not to fire it.

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That's a pretty good analogy for it. The application just establishes eligibility, the payment request is what actually draws funds.

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The two-week payment request structure is also why people sometimes miss payments during an appeal and lose those weeks - because even when you're waiting on a decision you have to keep actively requesting, or TWC won't pay those weeks even if the appeal succeeds.

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Might be worth noting: your claim has an expiration called a benefit year, which runs 52 weeks from the Sunday of the week you applied. After that it closes automatically whether you ever used it or not. So even if you wanted to come back to it - like if this rehire somehow falls through - you'd have that window to work within. Though obviously hoping you won't need it.

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AstroAce

Author

Hadn't even thought about the scenario where the rehire doesn't work out. Good to know the option exists within that year window just in case.

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Right, and if you did end up needing it, you'd want to make sure you're meeting the work search and registration requirements going forward. But for now you're good.

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TWC does mail a notice when your benefit year is about to expire, so you'd have a heads up if circumstances ever changed and you needed to revisit things.

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Does the claim showing up affect anything if the OP's employer runs some kind of employment verification or background check for the new role? Like would a pending TWC claim show up anywhere?

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TWC claim data isn't part of a standard employment background check. It's not a credit report item and it doesn't show up in typical screening databases employers use for hiring. That's not what unemployment records are used for.

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Good to know. I wondered because some larger companies do pretty thorough checks when rehiring.

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Even if an employer somehow saw a claim existed, filing unemployment when you lose or leave a job isn't something that shows up negatively. It's a legal benefit people are entitled to pursue.

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Returned to work myself in a similar situation earlier this year. Never filed a single payment request, got a letter about two months later that my claim had become inactive for non-use. Filed it away and that was the end of it. Zero drama.

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AstroAce

Author

This is exactly the outcome I'm hoping for. Inactive for non-use sounds perfect.

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The letter was pretty bland and administrative, nothing alarming. Just a notification. Keep an eye on your mail but don't stress about it.

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Used claimyr.com last month to get through to TWC for a wage reporting question that had nothing to do with canceling a claim, but while I had the agent on the line I asked about inactive claims and they confirmed the same thing everyone here is saying. If no payment request is submitted, the claim just sits there and eventually ages out.

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AstroAce

Author

Consistent answer from multiple sources including an actual TWC agent. That's reassuring.

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The agents tend to be pretty clear about these kinds of procedural questions. The stuff they're vague about is usually the more complicated eligibility determinations.

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One thing that actually does require a call to TWC is if you received severance from the job you just left before getting rehired. Severance can affect eligibility and you're supposed to report it when you apply and again on payment requests. But since you're not requesting any payments and presumably just got your salary reinstated, this probably doesn't apply. Just flagging it in case.

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AstroAce

Author

No severance was involved - I was just laid off and then immediately brought back. So that's not a factor here.

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Clean situation then. Even simpler.

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Severance is one of those areas where TWC mails a decision based on what you report, so it's definitely the kind of thing worth calling about if it applies. For this situation though, agreed - non-issue.

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the whole point of unemployment is you request payment for weeks when youre unemployed. if youre employed on monday you dont request payment for the weeks after monday. pretty simple once you think about it that way

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Yeah but the OP's specific worry was whether the already-filed claim could cause problems on its own, which is a fair question.

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fair enough. and the answer is no it cant, so all good

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Before you start Monday, just double-check that your WorkInTexas.com account is set up if you created one during the application process. Might have some automated reminders going out for work search activities. Nothing bad will happen if you get them, but if you have login credentials sitting around it's good to know they exist.

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AstroAce

Author

Good call. I did register on WorkInTexas.com as part of the application setup. I'll log in and just make sure nothing is sending me automated stuff I need to be aware of.

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The UBS login and WorkInTexas.com use the same credentials, so at least you only have one username and password to track.

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The work search emails from that system are more informational than mandatory action items. But knowing what's in your inbox is always smarter than ignoring it.

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Genuinely good news situation all around. Got your job back, got a raise, never collected a dime in benefits. The claim is essentially a non-event. Congratulations on the callback, that's not a common outcome.

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AstroAce

Author

Honestly still a little stunned it worked out this way. The anxiety about the claim was the last piece of stress. Feeling much better about Monday now.

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Use Claimyr if you ever do need to reach TWC for anything in the future though. Getting a live agent is genuinely difficult otherwise and the hold times are brutal.

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