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Elijah O'Reilly

Can you cancel an unemployment claim with California EDD after already filing?

So I filed a claim with California EDD about two weeks ago and honestly I'm second-guessing myself now. My old employer actually reached out about coming back part-time and I'm not sure if I should keep the claim open or just cancel it entirely. I don't even know if canceling is a thing you can do? Like will it mess up my record if I ever need to file again down the road? I've been googling around and can't find a straight answer anywhere. Has anyone actually canceled their unemployment claim after filing it? Is that even possible or do you just stop certifying and it closes on its own?

Yes you can cancel an unemployment claim in California. You'd contact California EDD directly and request to withdraw or cancel your claim. The difference between just not certifying and actually canceling matters though - if you just stop doing your weekly certifications the claim technically stays open and can cause confusion later. An official cancellation removes it cleanly from the record.

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Thanks, that's helpful. So do I need to call them or can I do it through UI Online somehow?

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From what I know you typically need to call EDD directly to cancel a claim officially. I don't think there's a self-service cancellation option in UI Online, at least not that I've ever seen.

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This is correct. The UI Online portal doesn't have a straightforward 'cancel claim' button. Phone is usually the way to go for this kind of account action.

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wait why would you want to cancel it tho? if the part time job doesnt work out you'd have to refile everything all over again. might be better to just pause certifying for a few weeks and see how the job situation shakes out before doing anything permanent

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That's actually a really good point. I didn't think about having to refile. How long can a claim just sit without me certifying before it automatically closes?

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i think its like 2-3 weeks without certifying before they flag it but honestly not 100% sure on the exact timeframe

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I went through something similar last year. Honestly getting through to California EDD by phone to do ANYTHING is a nightmare. I spent like 4 days trying to reach someone just to update my contact info. If you do need to call them for the cancellation, I'd suggest trying first thing in the morning when the lines open. The hold times later in the day are brutal.

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omg the hold times are INSANE. i gave up after 2 hours yesterday and just hung up

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Yeah it's rough. Some people have had luck calling right at 8am when they open. Still no guarantee though.

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I actually found a service called Claimyr that gets you through to a real EDD agent without sitting on hold yourself. You go to claimyr.com and they basically hold your place in the call queue and connect you when an agent picks up. There's a demo video at https://youtu.be/JmuwXR7HA10 that shows exactly how it works. I used it when I needed to sort out my claim status and it saved me hours of frustration.

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Just to clarify some terminology here since I see this confused a lot - there's a difference between CANCELING a claim, WITHDRAWING a claim, and simply letting it expire. California EDD treats these differently in their system. A formal withdrawal is the cleanest option if you genuinely don't need the benefits. If you just stop certifying and the claim stays dormant, it creates a weird limbo situation that can sometimes trigger notices or flags on your account.

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Wait so withdrawal and cancellation are different things? I had no idea there was even a distinction. Which one should I be requesting when I call?

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Request a formal claim withdrawal. That's the technical term California EDD uses. When you call, use that word specifically so the agent knows exactly what you need and you don't get routed around.

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this is super useful info. I always thought they were the same thing. good to know withdrawal is the right term to use

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One important thing to consider before you cancel or withdraw - have you received ANY benefit payments yet? If you've already been paid out even one week of UI benefits, the process gets a little more complicated. You may need to address those payments as part of the withdrawal. If you haven't received anything yet and are still in processing, a clean withdrawal is straightforward.

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I haven't received any payments yet, still showing as pending. So it sounds like I'm in the easier situation?

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Yes, that's the best case scenario for a clean withdrawal. No payments issued means no complications with repayment or overpayment concerns. Just call and request the withdrawal clearly.

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yeah this is the key thing. once money hits your account it becomes a whole different conversation with EDD

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honestly i wouldnt cancel anything until you know FOR SURE the part time job is stable. companies say a lot of things when they want someone back but then the hours never materialize or the situation changes after a week or two. protect yourself

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Yeah that's the vibe I'm getting from multiple people in this thread. Maybe I should just hold off and see what happens with the job first.

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exactly. EDD isnt going anywhere. the claim will still be there. just dont certify until you know whats what

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Coming back to the phone question since that seems to be the main obstacle here - when I needed to speak with a California EDD agent about my claim I kept striking out with the regular phone line. A coworker mentioned Claimyr and I was skeptical at first but it genuinely worked. The site is claimyr.com and they have a video walkthrough at https://youtu.be/JmuwXR7HA10 showing the process. I got connected to an actual EDD rep within a reasonable time versus my previous experiences of either disconnection or 3+ hour holds.

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I've seen Claimyr mentioned a couple times in this thread now. I'll definitely check out that video before I try calling. Anything that cuts down on the hold time anxiety is worth looking into.

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does it actually work or is it one of those things that sounds good in theory

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It worked for me and apparently for others here. It's not magic, you still end up talking to an EDD agent, but it handles the waiting part so you're not just sitting there with your phone glued to your ear.

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UGHHHH this thread is giving me flashbacks. I tried to make a simple change to my California EDD claim last year and it turned into a MONTH long ordeal. The phone system is just broken. You call, you wait, you get disconnected. You call back, you wait 90 minutes, you get disconnected again. I ended up having to drive to a physical EDD office just to talk to someone. Don't let them gaslight you into thinking this is normal. The system is genuinely broken.

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Going to a physical office is actually underrated advice. People forget that's an option. You can show up and sometimes get things resolved in person that would take weeks on the phone.

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Exactly! I was shocked how fast things moved once I was actually standing in front of a person. Worth the trip if you're running into constant phone issues.

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The in-person option is valid but wait times at EDD offices can also be significant. Worth calling ahead to understand office hours and whether walk-ins are accepted at your local office.

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kinda random but did your employer offer you the same pay as before? because if they're offering you reduced hours and reduced pay you might actually still qualify for partial unemployment benefits even while working. California EDD has a partial claim option that a lot of people dont realize exists

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Oh wow I had NO idea partial unemployment was a thing. They're offering fewer hours than I had before so this might actually be relevant. How does that work exactly?

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Basically if you're earning less than your weekly benefit amount you can still claim the difference. You report the wages you earn when you certify and EDD adjusts your payment accordingly. So you don't have to choose between the job and benefits necessarily.

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This is accurate. California's partial unemployment benefits are calculated using a formula - you report your gross earnings for the week and EDD applies an earnings disregard before reducing your benefit. It can make a real financial difference if hours are reduced. Worth understanding before withdrawing anything.

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This completely changes my thinking. I might not need to cancel at all if I can just report the part time earnings. Thank you for bringing this up!

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For the OP - just to give you a clear step-by-step for IF you do decide to go the withdrawal route after all. First, don't certify for any weeks you aren't claiming. Second, call EDD and specifically request a 'claim withdrawal.' Third, have your claim ID number ready. Fourth, confirm with the agent that the withdrawal is complete before hanging up and ask for any confirmation number. That paper trail matters.

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This is exactly the kind of actionable breakdown I needed. Saving this comment. Thank you.

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Good luck with whatever you decide. The partial claim route someone mentioned might honestly be the smarter play for your situation though.

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one thing nobody mentioned - if you cancel your claim and then need to refile later, your benefit year resets. which could actually work against you or for you depending on your earnings history. like if you had a really good earning year right before you first filed, canceling and refiling later might mean your base period calculation looks different. just something to be aware of

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This is a solid point. The base period used to calculate your weekly benefit amount is tied to when you file. Timing matters more than people realize. If your earnings were higher in a period that falls within the current base period calculation, withdrawing now protects that.

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yeah exactly. its not just about the inconvenience of refiling, the actual dollar amount you could receive might change

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Okay this is getting more complicated than I expected lol. I definitely need to talk to an actual EDD agent before making any decisions. Too many variables.

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If you're planning to call EDD to sort this all out, again seriously consider that Claimyr option that was mentioned earlier in the thread. I know it sounds like a weird solution but when the regular phone lines are that unreliable, having a backup approach matters. claimyr.com has the info and the YouTube demo at https://youtu.be/JmuwXR7HA10 shows what to expect. For something time-sensitive like a claim withdrawal decision, actually getting through to someone quickly is worth it.

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Yeah at this point I've seen it mentioned enough that I'm definitely going to check it out. I really need to talk to someone at EDD who can look at my specific account and tell me what makes sense.

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That's the right call. Reading forum advice (including mine lol) can only get you so far. Your specific situation needs a real agent who can see the account details.

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slight correction to some info in this thread - i dont think you can withdraw a claim after it's been 'approved' and established, you can only withdraw before an eligibility determination is made. once EDD has officially approved and established your claim the process is different. someone verify this bc i might be wrong

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This isn't quite right. You can request to withdraw a claim after establishment but the process is more involved. Before any payments it's straightforward. After payments have been made it gets complicated because you may need to return funds. But saying you CAN'T do it after approval isn't accurate.

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okay fair, i wasnt 100% sure. thanks for the correction

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To be clear for anyone reading - established and approved claims CAN be withdrawn, especially if no payments have been issued yet. The OP's situation with a pending claim and no payments received is actually ideal for a clean withdrawal if that's what they choose.

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this happened to my sister. she filed then got her old job back within like 10 days and she just never certified again and never heard anything about it. no notices no issues. that was about a year ago. so maybe it really does just close on its own if you ignore it long enough?

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Anecdotally that might work out fine but it's not the recommended approach. Dormant claims can sometimes generate automated notices or flags depending on the system. An official withdrawal is just cleaner for your record.

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yeah that's fair. she got lucky i guess. better to do it the official way if you care about keeping things tidy

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OP what ended up happening? Did you decide to go the partial claim route or did you end up withdrawing? Curious how this played out for you.

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UPDATE: So I called EDD (used Claimyr to actually get through, took way less time than my previous attempts at calling government lines) and spoke with an agent. Turns out partial unemployment is 100% the right move for my situation. The part time offer is fewer hours and lower total pay than my previous job, so I can keep the claim open, report my weekly earnings, and still receive partial benefits for the difference. I would've completely cancelled everything if it weren't for this thread. So glad I asked before doing anything drastic.

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The agent also confirmed that if the part time thing doesn't work out and I need to go back to full unemployment, I'm in a much better position having kept the claim open than if I'd withdrawn it. Huge relief honestly.

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THIS IS THE PERFECT UPDATE. So glad the partial claim route worked out. That's exactly the kind of outcome this thread was hoping for.

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love a happy ending. and good tip on using claimyr to actually get through, gonna remember that next time i need to call edd

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the fact that OP almost cancelled a perfectly valid claim because the information on EDD's own website is so confusing is genuinely infuriating. like they should make it obvious that partial claims exist and are an option. instead people just guess and make decisions that cost them money they're entitled to

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100% agree. The EDD website has the information technically but it's buried and written in bureaucratic language that normal people don't parse easily. Forums like this exist because the official resources are so hard to navigate.

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exactly. thank god for random strangers on the internet i guess

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Good thread with a lot of useful information for anyone who lands here later. Key takeaways for the next person searching 'can you cancel an unemployment claim': 1) Yes you can, request a 'claim withdrawal' specifically. 2) It's cleanest before any payments are made. 3) Consider partial unemployment before withdrawing if you're returning to reduced hours/pay. 4) Call EDD directly for account-specific guidance since online self-service doesn't cover withdrawals. 5) Dormant claims don't automatically close cleanly - official withdrawal is better for your record.

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Great summary. The partial claim point especially is one that catches a lot of people off guard. California's system does support partial UI benefits and it's genuinely worth understanding before making any permanent changes to an active claim.

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Bookmarking this whole thread honestly. And thank you everyone for the help, this community genuinely saved me from making an expensive mistake.

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