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I'm at my wit's end with this unemployment process. I filed my initial claim on July 19th and it's now been almost 5 weeks with no approval or payment. I finally got through to TWC yesterday after calling non-stop for 3 days and the agent just casually told me 'you have about a week left for the claim to approve.' No explanation why it's taking so long! I've been requesting payments every two weeks as required and my work search activities are all documented. Is this normal? I'm seriously stressing about bills. Has anyone else experienced this kind of timeline for approval? The agent didn't seem concerned at all but I'm panicking.
I got laid off from my warehouse job 3 weeks ago (not my fault at all) and filed for UI right away. Just got a determination letter saying I'm DISQUALIFIED because I 'failed to seek additional assignments' at the temp agency. This is complete BS! I called the agency the very NEXT DAY after the layoff, spoke with their receptionist who took all my info and said someone would call me back about new assignments. Nobody EVER called me! Now TWC is saying I voluntarily quit by not following up? I filed my appeal online yesterday but I'm freaking out about how long this might take. Bills are piling up fast. Has anyone dealt with winning an appeal against a temp agency? What evidence should I bring to the hearing? Do I need phone records proving I called them? And seriously, how long before I'll get a decision on this? The determination letter says I can't get any benefits until this is resolved.
UPDATE: I just got my appeal hearing date scheduled for March 23rd (about 5 weeks from when I filed). Thanks everyone for the advice about continuing to request payments and doing work searches while I wait. I'm gathering my phone records and asked a coworker who was laid off the same day to be a witness. Fingers crossed this works out. Still barely making ends meet but at least there's a date now.
Good luck! Make sure you get on the call at least 15 mins early. They're actually pretty punctual with the hearings. Let us know how it goes!
Just wanted to add that you should also gather any documentation about the warehouse assignment ending - even if it's just an email or text from your supervisor mentioning the contract was up or the project ended. This helps establish that it was truly a layoff and not job abandonment on your part. Also, when you're at the hearing, be very specific about the timeline. Say exactly when you were laid off, when you called the temp agency (include the date and approximate time), who you spoke with, and what they told you. The more specific details you can provide, the more credible your testimony will be. One more tip - if the temp agency claims you were supposed to follow some specific procedure for requesting new assignments, ask them to provide documentation of where this policy was explained to you (employee handbook, orientation materials, etc.). Often they can't produce this because they never actually communicated the requirements clearly to workers.
I'm in a really tough situation and could use advice about TWC eligibility. I've been with my company for almost 4 years, but they just made some major changes that are basically destroying my income. They converted me from salary to straight commission AND they're cutting back on their direct advertising in favor of an affiliate sales model. These changes mean WAY less traffic and lower margins on what I do sell. My income is going to drop dramatically. I've started job hunting but haven't found anything yet. I need flexibility in my schedule because I care for my special needs son, which limits my options somewhat. I've never needed unemployment before (even made it through COVID without assistance), but I'm seriously worried about supporting my family right now. My question is: Can I qualify for TWC benefits while technically still being employed? They're calling me a "contract" sales member now instead of a regular employee. Does this count as reduced hours or constructive discharge? I'm worried they structured this deliberately to avoid unemployment claims. Any advice would be really appreciated - my family's security is at stake here.
I'm really sorry you're going through this - it sounds incredibly stressful, especially with a special needs child to care for. Based on what others have shared here, it definitely sounds like you have a strong case for TWC benefits. One thing I'd add: keep detailed records of EVERYTHING moving forward. Screenshot emails about the policy changes, save any documentation about the new commission structure, and track your actual earnings week by week. If your employer tries to contest your claim (which they probably will), having a paper trail showing the dramatic drop in income will be crucial. Also, don't let them intimidate you with the "contractor" label. TWC looks at the actual working relationship, not just what they call you. If you're still expected to work their hours, follow their sales processes, use their leads/systems, etc., you're likely still an employee for unemployment purposes regardless of what they're calling it internally. Good luck with your application - it sounds like you've got solid grounds based on the "substantial change in employment terms" that others mentioned. Your family's financial security is worth fighting for!
I'm going through something similar right now and wanted to add a few practical tips from my experience so far: 1. When you call TWC (or use that Claimyr service mentioned earlier), have ALL your documentation ready - old pay stubs, the emails about the change, your commission tracking, everything. They might ask for specific numbers on the spot. 2. If you do get approved, make sure you understand exactly how to report your weekly commission earnings. I made a mistake early on by not reporting some small commission payments and it caused a delay in my benefits. 3. Don't be discouraged if your employer contests the claim - from what I've learned, this is pretty standard when there's any gray area. Just stick to the facts about the substantial change in your compensation structure. The good news is that your situation sounds textbook for "material change in employment terms." A 70% pay reduction combined with the switch from guaranteed salary to unpredictable commission should definitely qualify you. The fact that you've been with the company for 4 years and this is a recent change works in your favor too. Hang in there - supporting a special needs child while dealing with this kind of employment upheaval is incredibly stressful, but it sounds like you're taking all the right steps to protect your family's financial stability.
So I finally got desperate enough to pay for expediting my TWC unemployment claim yesterday. It's been stuck in "pending" status for almost 3 weeks with no movement at all, and I was going crazy trying to get through on the phone. Has anyone else paid to expedite their claim? How quickly did TWC actually get back to you after that? The email said 48-72 hours but I'm skeptical since everything with TWC seems to take forever. Really need this resolved before rent is due next week!
UPDATE: Just got a call from TWC this morning! So it took about 18 hours after using Claimyr. The agent was super helpful and found that my claim was pending because of an employer response issue. My former company had checked the wrong box about my separation reason. The agent submitted a correction request and said my claim should be processed within 3-5 business days. Huge relief! Definitely worth it to actually talk to someone who could see the specific problem.
That's such great news! Similar thing happened to me - my claim was stuck for weeks because of an employer coding error that I never would have known about without talking to an agent. It's frustrating that these simple issues can hold everything up for so long, but at least once you get through to someone they can usually fix it pretty quickly. Hopefully your payment comes through even faster than the 3-5 days they quoted!
I've got a tricky situation with my unemployment claim and hoping someone can help me figure out how to handle this correctly. I was laid off last month from my job in Dallas where I'd been working for only 6 months. When I tried to file for unemployment with TWC, I got a message saying I don't have enough wages in my base period to qualify (not enough earnings in Texas). But before this job, I worked in Oklahoma for 2 years with good wages that would qualify me - except I voluntarily quit that position to move to Texas. Does anyone know how cross-state claims work in this situation? Should I file in Texas anyway and mention my Oklahoma wages? Or should I file in Oklahoma even though I quit that job and now live in Texas? Really confused about the right approach here and getting desperate as bills are piling up. Thanks for any advice!
One more thing about your situation - timing matters. TWC looks at your base period (first 4 of the last 5 completed calendar quarters before filing). If your Oklahoma employment falls within this period, those wages can be included. Make sure when you file that you understand exactly which quarters will be considered for your base period. Also, prepare for your claim to take longer to process than normal. Interstate claims typically take 4-6 weeks instead of the usual 2-3 weeks because of the communication between state agencies. If you need immediate assistance while waiting, consider applying for SNAP benefits or contacting local assistance programs.
Just wanted to add something that might help - I went through a very similar situation last year (worked in Louisiana, then moved to Texas for my husband's job). The good news is that following a spouse for employment IS considered good cause in Texas under certain circumstances. You'll want to emphasize that the move was necessary for your family's financial well-being when you explain your situation. One tip that saved me a lot of headache: when you fill out the online application, there's a section that asks about "other states where you worked" - make sure you check YES and list Oklahoma. This triggers the system to automatically request your wage records from Oklahoma. If you miss this step, you'll have to call later to add it, which is a nightmare. Also, keep detailed notes of everything - dates you filed, confirmation numbers, any correspondence. Interstate claims can get messy and having good records helps a lot if you need to appeal or follow up. Good luck!
Connor Richards
I just checked my old emails and found that my claim from this February took exactly 33 days from filing to approval. The agent I spoke with when I called using Claimyr explained that first-time claims just take longer because they have to verify everything from scratch. After the initial approval, everything went smoothly with my biweekly payment requests. Hang in there!
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Jayden Hill
AuthorThanks for checking! 33 days would put me at about next week, so maybe the agent's timeline is accurate after all. I'm trying to be patient but it's hard when the bills are due.
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Kevin Bell
I totally understand your stress - I went through something similar earlier this year. Filed in January and didn't get approved until mid-February, so about 6 weeks total. The waiting is absolutely brutal when you're worried about bills. One thing that helped me manage the anxiety was setting up payment plans with my utilities and explaining the situation to my landlord. Most companies are understanding about unemployment delays right now since it's so common. The fact that the agent gave you a specific timeframe ("about a week") rather than a vague "keep waiting" response is actually really encouraging. In my experience, they only give those kinds of estimates when they can see your claim moving through the final stages in their system. Keep doing everything you're supposed to do - the payment requests, work search activities, checking your correspondence inbox - and try to hang in there just a little longer. The backpay when it finally comes through will help catch you up on everything.
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