


Ask the community...
Hey, just checking back - did your payment ever come through? If not, you should definitely try to speak with someone at TWC directly. Sometimes there are processing delays that aren't visible on your account portal.
Glad to hear your payment finally came through! This seems to be happening more frequently lately - I've noticed several posts about random delays with ReliaCard payments. It's so stressful when you're depending on that money for essential expenses. For anyone else experiencing this issue, it sounds like waiting 24-48 hours is unfortunately becoming the norm, even though payments used to be much more reliable. Definitely keep checking your account throughout the day and evening since payments can post at odd hours now.
Thanks for highlighting this trend - it's really concerning that payment delays are becoming more common. I'm new to this whole unemployment process and was hoping I could rely on consistent payment timing for budgeting. Does anyone know if TWC has acknowledged these issues publicly or if there's a way to get updates on system problems? It would be helpful to have some kind of status page or notification system when there are known delays.
also don't 4get to do your work searches!! my friend got approved but then got her benefits cancelled bc she forgot to do the 3 searches every week. you gotta do them even while waiting for approval
Hey Diego! I went through this exact same situation about 6 months ago. "Potentially eligible" is actually a good sign - it means you meet the basic requirements and TWC is just doing their standard investigation before making the final decision. Since you were fired for performance issues without any written warnings, you're likely in good shape. TWC distinguishes between "misconduct" (like stealing, fighting, or willfully violating policies) and just not meeting performance standards. Struggling with unrealistic sales targets that kept increasing is definitely not misconduct. A few tips based on my experience: - Keep requesting your weekly payments even while waiting for final approval - Start your work search activities immediately (3 per week minimum) and log them in the TWC system - Check your correspondence inbox daily for any questionnaires about your job separation - If your employer contests the claim, you might get a phone interview from TWC - just be honest about what happened The whole process took about 3 weeks for me from filing to getting my first payment. The ID.me verification was the longest part - took about 6 days. Hang in there, it sounds like you have a solid case!
This is really helpful, thank you Natasha! It's reassuring to hear from someone who went through the same thing. I'm definitely going to start those work searches today - I had no idea I needed to do them before approval. Quick question: when you say "log them in the TWC system," do you mean there's a specific place on the website where I track my job applications? I've been looking around but haven't found where to enter that information yet.
Just wanted to add that if you're really tight on timing, you can also set up text alerts through the ReliaCard website to get notified the moment your deposit hits. I was in a similar situation a few months ago where I needed to know ASAP when the money was available. The alerts come through pretty quickly - usually within an hour of the deposit posting. Better than constantly checking your balance and stressing out! You can set it up in the notifications section of your ReliaCard account.
Based on my experience, Wednesday requests usually hit the card by Friday like others mentioned. But here's a pro tip that saved me when I was in your exact situation - if you have online banking with your regular bank, you can often do a cash advance from the TWC debit card to your checking account as soon as the funds hit (usually for a small fee). That way if the deposit comes through Friday evening, you don't have to wait until Monday to access it for your bills. Just make sure you know your PIN and daily withdrawal limits ahead of time!
This is brilliant advice! I never thought about doing a cash advance from the debit card. That could definitely be a lifesaver if the timing is tight. Do you know if most ATMs allow cash advances from the TWC ReliaCard or do you have to go to specific bank locations? I'm going to look into this option just in case - having a backup plan would really ease my stress about the timing.
Just wanted to add my experience for anyone else who might be dealing with ReliaCard issues - I was in a similar situation last year when my card got damaged and I couldn't get to a branch. What worked for me was calling the ReliaCard customer service number directly (not TWC) and explaining my situation. They were able to expedite a replacement card to my address within 3-4 business days, which was faster than switching to paper checks. That said, if you're having broader issues with the card system or don't have proper ID like Malik mentioned, paper checks are definitely the way to go. The key is being persistent with those phone calls - I know it's frustrating but eventually you'll get through to someone who can help!
That's a really good point about trying ReliaCard customer service directly first! I wish I had known about that option earlier - it might have saved me some time and stress. For my situation though, since I don't have any ID right now, the paper check route was really my only option. But for anyone else reading this who has their ID and just needs a replacement card, calling ReliaCard directly sounds like it could be much faster than going through the whole TWC system. Thanks for sharing that tip!
This whole thread has been incredibly helpful! I'm actually in Texas and just applied for unemployment benefits myself, so reading about everyone's experiences with payment options is really valuable. It sounds like the system has quite a few quirks but there are definitely workarounds available. For anyone else who might be new to this process like me - it's reassuring to see how willing people are to share their experiences and help each other navigate these challenges. The tip about calling right at 8 AM seems to be mentioned by multiple people, so I'll definitely keep that in mind if I run into any issues with my benefits. Thanks to everyone who contributed to this discussion!
James Johnson
Just wanted to follow up on this thread with what worked for me. After trying everything, what finally fixed my issue was: 1. Used Claimyr to get through to TWC (took about 3 hours instead of days of redialing) 2. Explained to the agent that I'd already completed ID.me verification 3. The agent had me verify my identity directly with them 4. They put a manual override in their system 5. My claim was processed within 24 hours The agent explained that they're implementing a fix for this issue in their next system update, but no exact timeline. Until then, getting a manual override from a TWC representative is the only guaranteed solution. Hope this helps everyone still dealing with this frustrating situation!
0 coins
Emily Nguyen-Smith
•Thank you so much for coming back to update! I really appreciate all the help from everyone. I'm going to try Claimyr today and if that doesn't work, I'll head to the office in person tomorrow. Will update when I get this resolved for anyone else who finds this thread later.
0 coins
Anna Stewart
I'm dealing with this exact same issue right now! Completed ID.me verification 10 days ago, got all the confirmations, but TWC still shows pending. It's so relieving to see I'm not alone and that there's actually a known system glitch causing this. Based on what everyone's shared, I'm going to try the Claimyr service first since I can't afford to spend another week on hold, and if that doesn't work I'll visit my local TWC office with all my documentation. Thank you all for sharing your experiences and solutions - this thread is incredibly helpful for those of us stuck in this frustrating situation!
0 coins
Liam Fitzgerald
•Welcome to the club unfortunately! I'm going through the exact same thing - it's such a relief to find this thread and know we're not crazy. The ID.me/TWC sync issue seems to be affecting so many people. Definitely try Claimyr if you can, and the local office visit sounds promising too based on what Grace shared. Fingers crossed we all get this resolved soon! Keep us posted on what works for you.
0 coins