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Regarding your question about filing for unemployment - yes, you can pursue both a wage claim and unemployment benefits simultaneously as they're separate issues. For unemployment, you would need to demonstrate that you had "good cause" to quit, which excessive mandatory overtime could potentially qualify for, especially if it created an unreasonable burden or unsafe conditions. However, be prepared that your employer will likely contest your unemployment claim since you quit. You would need documentation showing you attempted to resolve the issue before quitting (emails requesting schedule adjustments, etc). For your wage claim, if you have any text messages or emails about your hours worked during that final period, definitely include those with your submission. Timesheets, witness statements from coworkers, or even your own detailed log of hours worked can help support your case.
Quick update on the evidence question - yes, you should provide whatever documentation you have. For my wage claim, I included: 1. A copy of my time card for the final week 2. Text messages with my manager about my last day 3. A calculation of exactly what I was owed (hours × rate) 4. Evidence that I attempted to collect my check (texts asking about it) TWC actually resolved my case pretty quickly (about 6 weeks total). The online submission is definitely faster than mail. The form will ask for very specific information about your employment, so have your start date, end date, job title, manager's name, etc. ready before you begin.
I've been helping several clients with TWC appeals this year, and misconduct appeals are definitely taking the longest right now. For what it's worth, medical-related separation issues often end favorably for the claimant if you have proper documentation. Make sure you have:\n\n1. Medical records showing your condition during the relevant time period\n2. Any communication with your employer about your medical situation\n3. Attendance records if you have access to them\n4. Any workplace accommodation requests you made\n\nFor the actual hearing (when you finally get it), prepare a clear timeline of events and practice explaining your situation concisely. The hearing officers typically allocate 30-45 minutes and appreciate organized presentations.
One more important thing that hasn't been mentioned yet: If your contract job didn't withhold taxes, you should know that unemployment benefits ARE taxable income. You can choose to have taxes withheld from your benefits (10% federal) or pay them next tax season. Just something to budget for so you're not surprised later.
Thanks everyone for all this helpful information! I feel much more prepared now. I'll definitely get that separation letter specifying budget cuts as the reason, apply right after my last day, and make sure to request payments on schedule even while waiting for approval. I'll also register with WorkInTexas.com right away. One last question - once approved, how long does it typically take to receive the first payment?
In my experience, if there are no issues with your claim, you'll typically receive your first payment 2-3 weeks after filing. However, if TWC has questions or needs additional information, it can take 4-6 weeks. There's also a one-week waiting period (often called a "waiting week") for which you won't receive benefits. Make sure your direct deposit information is correctly entered in the system to avoid payment delays.
also make sure ur doing ur 3 work search activities every week even for the weeks u worked a few days. TWC can audit that stuff and if u dont have proof u did them they can make u pay back benefits
Hey everyone, I'm pretty worried right now. I verified my identity through ID.me last Friday and thought everything would be fixed by now. When I checked my TWC account this morning, it's still showing as 'ineligible to receive benefits' with no explanation. Has anyone gone through this before? I'm starting to stress because my bills are piling up. Is this normal or should I be calling them? How long does it typically take for the system to update after ID verification?
Just wanted to follow up - have you seen any changes to your status yet? If you're still showing as ineligible and it's been more than 7 business days since your ID.me verification, I'd definitely recommend trying to contact TWC directly. Based on my experience, sometimes a simple call can get the process moving if something is stuck in their system.
My brother files at like 2am every other Sunday and swears it makes his payment come faster lol. Probably just coincidence but who knows with these government systems 🤷♀️
Just to follow up on the holiday question - yes, federal holidays will delay processing by one business day. The upcoming holiday will only affect you if your payment would normally fall on that day. Also, seeing 'payment processed' status is a great sign! That typically means the payment has been approved and is in the queue for deposit. You should definitely see it within the next 2-3 business days.
I'm completely frustrated trying to link my ID.me verification to my TWC unemployment account! I created the ID.me account 3 days ago, went through all the steps with my driver's license and selfie verification, and got the green checkmark saying I was verified. But when I try to log into my TWC account, it keeps sending me back to ID.me over and over! I've tried clearing my cache, using different browsers (Chrome AND Firefox), and even attempted on my phone. Nothing works! Each time I get redirected to ID.me, verify again, then get stuck in this endless loop. My benefits payment request is due in 2 days and I'm panicking that I'll miss it because of this stupid technical issue. Has anyone else dealt with this ID.me nightmare and actually fixed it? What am I doing wrong??
just wanted to say that TWC is the WORST. i've been on unemployment 3 times in the last 6 years and EVERY SINGLE TIME there's some new technical problem to deal with. first it was the password reset system never sending emails, then the work search validation errors, now this id.me garbage. why can't they just hire competent IT people????
for real! govt systems always broken and nobody fixes anything. and then they blame US when we cant get through the system that THEY broke 🙄
While the frustration is understandable, it's worth noting that TWC's systems handle millions of claims, especially after the massive surge during COVID. Their systems weren't designed for that volume. The ID.me integration was implemented to reduce fraud, which was a major problem. While the execution has issues, the intention was to protect legitimate claimants.
UPDATE: Thanks to everyone who helped! I was able to get in through the backdoor link that @profile1 shared and submit my payment request on time. I also managed to get through to TWC this morning by calling right when they opened (7:00 AM exactly). The agent confirmed there was an issue with how my ID.me account was linked in their system. She said something about "mismatched identity tokens" and had to manually update something on their end. She also mentioned this is happening to a lot of people right now and they're working on a fix. For anyone else having this problem, definitely call TWC directly to get it permanently fixed, but try that backdoor link as a temporary solution if your payment request deadline is approaching!
Royal_GM_Mark
Don't forget about taxes!!!! They don't take them out automatic like a job does, u have to ask for it or else you'll owe next year!!
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JacksonHarris
•Oh good point - I hadn't even thought about taxes. Is there an option somewhere to have them withhold taxes automatically?
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Jeremiah Brown
To answer your follow-up questions: 1. Work search activities: Applying for jobs definitely counts, but so do creating a profile on WorkInTexas.com, attending job fairs (virtual counts), having job interviews, creating/updating a LinkedIn profile, and meeting with career counselors. Just make sure to document dates and details. 2. Taxes: Yes, during your payment requests, there's an option to have 10% withheld for federal taxes. I recommend doing this to avoid a surprise tax bill later. 3. Payment timing: After you request payment (which happens every two weeks), funds typically appear on your debit card or direct deposit within 2-3 business days if your claim is in good standing. Don't stress too much about the "call us" message - it's standard procedure for many first-time claims, especially with layoffs. They just need to verify details that weren't clear from your online application.
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JacksonHarris
•Thank you so much for all this information! I'm feeling much less anxious now. I'll make that call on Tuesday with all my documents ready, opt in for tax withholding, and start documenting my job search activities. Really appreciate everyone's help!
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