


Ask the community...
I went through this exact same situation last month and wanted to share what happened with my waiting week payment. I started a new job while I still had one more payment request to make, and I was super worried I'd lose out on the waiting week money. Here's what actually happened: I did my final payment request like normal, reported all my new job hours and earnings (even though it meant I got $0 for that final week), and then about 3 weeks later the waiting week payment just appeared in my account as a separate deposit. It was for the full amount too - not reduced by my new job earnings since the waiting week was from before I started working. The most important thing is just being completely honest when you report your work hours on Monday. Don't try to hide anything or game the system. TWC's computers are pretty good at figuring out what you're owed once you've met all the requirements, which it sounds like you definitely have. Also make sure your direct deposit info stays active even after you stop claiming - that's how they'll send the waiting week payment when it processes. Good luck with the new job and don't stress too much about this - it should work out fine!
This is exactly what I needed to hear! It's so reassuring to get confirmation from someone who literally just went through this exact scenario. The fact that you got the full waiting week amount even though your final payment was $0 really puts my mind at ease - I was worried that earning too much at my new job might somehow reduce the waiting week payment too. I'll definitely make sure to be completely honest when reporting everything on Monday. It sounds like as long as I've done everything correctly (which I believe I have), the system should take care of the rest automatically. Thanks for sharing your timeline too - knowing it took about 3 weeks for yours to show up helps set the right expectations. Really appreciate you taking the time to share your experience! It's amazing how helpful this community is.
Just wanted to add a quick tip that helped me when I was in a similar situation - after you submit your payment request on Monday, take a screenshot of your "Payment Request Summary" page if TWC shows one. This gives you a record of exactly what you reported for work hours and earnings, which can be helpful if you need to reference it later when tracking your waiting week payment. Also, don't be surprised if your TWC account shows some confusing messages or status updates after you submit that final request - the system sometimes displays weird notifications when you transition from active claiming to employed status. As long as you've been honest about everything, just ignore any odd system messages and focus on watching for that waiting week deposit in the coming weeks. You've got this! Sounds like you've handled everything perfectly so far.
Pro tip: if you can't get thru on the main line, try calling your local workforce center. They sometimes have direct lines to TWC and can help with basic account stuff.
I went through this exact same situation a few weeks ago! For the email update, I had to mail in a signed form with my ID copy to their Austin office. It took about 10 days to process, but they did update it. For the PIN, I kept calling the automated line (not the main customer service) and eventually got through to reset it. The key is calling the PIN reset line specifically - it's less busy than the main number. Hang in there, it's frustrating but you'll get it sorted!
Anyone else think its weird that we can order a pizza with our fingerprint but cant reset a government PIN online? 🤔
LOL truth. Welcome to bureaucracy, where everything's made up and the points don't matter 🤡
Same thing happened to me a few months ago! The online PIN reset was completely broken. I ended up having to visit a local workforce center in person - took about 30 minutes and they reset it right there. Way faster than trying to get through on the phone. Check the TWC website for locations near you. Bring your ID and SSN just in case!
That's such a good point about going in person! I always forget that's an option. @Daniel Rogers do they usually have long wait times at the workforce centers, or is it pretty quick once you re'there?
Smart approach. Document, report, and try to hold out for termination if possible. Don't forget to save copies of positive performance reviews or feedback from before the issues started - showing the contrast can be powerful evidence. Wishing you luck with this tough situation!
One thing I haven't seen mentioned yet is that you should also keep records of any changes to your job duties or responsibilities that coincide with the hostile treatment. If they're suddenly giving you tasks outside your job description or removing responsibilities you previously had, that can help establish a pattern of retaliation or constructive dismissal. Also, if you have any witnesses to the hostile behavior (coworkers who've seen the demeaning comments, etc.), try to get written statements from them while the incidents are fresh in their memory. Their testimony could be crucial if you end up needing to appeal a TWC denial.
This is really helpful advice! I hadn't thought about documenting changes to my job duties, but you're absolutely right - they have been shifting my responsibilities around lately. They took me off a project I'd been leading for months and gave it to someone with less experience, then assigned me a bunch of administrative tasks that aren't really in my job description. I'll start keeping track of these changes too. Getting witness statements is tricky though - most of my coworkers are scared to get involved because they don't want to become targets themselves. But there are a couple people who might be willing to help if I ask privately.
Sofia Ramirez
This thread has been incredibly helpful for understanding the timeline after appeal decisions! I'm currently waiting for my Commission decision after appealing an initial denial that classified my layoff as "job abandonment." It's been 6 weeks so far and the stress is really getting to me, but seeing that most people get their payments within 3-7 business days after winning gives me hope that the hardest part is just getting that favorable decision. Emma, congratulations on getting your payment in 6 days! That timeline seems really consistent with what everyone else has shared. I've been continuing my payment requests throughout the appeal process based on all the advice here, and I have direct deposit set up, so hopefully everything will move quickly once I (fingers crossed) get a favorable decision. What really strikes me is how TWC seems to consistently misclassify job separations initially - voluntary quit vs layoff, misconduct vs position elimination, job abandonment vs reduction in force. It's frustrating that we have to go through months of appeals to get them to recognize what actually happened, but at least the payment processing seems pretty reliable once you win. Thanks to everyone who shared their real experiences - it's way more valuable than anything you can find on official websites!
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Adrian Connor
•You're absolutely right about TWC consistently misclassifying job separations - it's like they default to the most restrictive interpretation and make us prove otherwise through appeals. "Job abandonment" for a layoff is particularly frustrating! 6 weeks is a long wait but based on everyone's experiences here, you should be getting close to a decision. The fact that you've kept up with payment requests and have direct deposit ready should definitely help things move smoothly once you get that favorable ruling. Hang in there - the relief when it finally comes through is incredible!
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Daniel White
This thread has been such a goldmine of information! I'm currently in week 7 of waiting for my Commission decision after appealing a "voluntary resignation" determination when I was actually part of a workforce reduction. The waiting is absolutely brutal, but reading everyone's experiences here has really helped manage my anxiety about what happens after you win the appeal. It's so encouraging to see how consistent the 3-7 business day timeline is for payments once you get that favorable Commission decision, especially with direct deposit. Emma, huge congrats on getting your money in 6 days - that must have been such an incredible relief after fighting for 2 months! What really helps is seeing that the "pending" status is actually a good sign that TWC is actively processing the payment rather than having it stuck somewhere. I've been keeping up with my payment requests throughout this whole process based on everyone's advice here, so hopefully that will prevent any additional delays once I (hopefully) get my reversal. It's frustrating how TWC seems to consistently get job separations wrong initially - voluntary quit vs layoff, misconduct vs restructuring, job abandonment vs workforce reduction. But at least once you get past that Commission hurdle, the payment processing seems pretty reliable. Thanks to everyone who shared their real timelines - this kind of actual experience data is way more helpful than TWC's vague official information!
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Melina Haruko
•7 weeks is definitely a long wait, but you're probably getting close to a decision! The "voluntary resignation" vs workforce reduction misclassification seems to be another common pattern - it's like TWC defaults to the most restrictive interpretation and makes us fight to prove what actually happened. Based on all the experiences shared in this thread, once you get that favorable Commission decision, you should see your payment within that 3-7 day window, especially since you've been smart about keeping up with your payment requests during the appeal. The waiting is the absolute worst part, but you're almost there! Keep checking that status and hang in there - the relief when it finally comes through will be incredible after all this stress.
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