How long for TWC payment to appear on ReliaCard? First time direct deposit user
I just switched to direct deposit for my TWC benefits and I'm supposed to receive payment via the U.S. Bank ReliaCard. My payment request was processed yesterday but I don't see anything in my account yet. This is my first time using direct deposit (was getting paper checks before) and I'm getting anxious since rent is due soon. For anyone using ReliaCard - how long does it typically take for the payment to show up? Is there a way to check if it's being processed or did I mess something up when setting up direct deposit?
19 comments
Carmen Ruiz
The first payment to your ReliaCard usually takes 2-3 business days to process after TWC releases the funds. If your payment request was just processed yesterday, I wouldn't worry yet. Once the card is activated and you've received your first payment, future deposits typically appear within 1-2 business days. Make sure you've activated your ReliaCard - they should have mailed it to you. You can check the status of your payment on the TWC portal under Payment Information.
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Yuki Sato
•Thanks! I did get the card in the mail and activated it last week. I just wasn't sure about the timing. My TWC account shows 'payment processed' but nothing about when it should hit the card. I'll give it another day or two then.
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Andre Lefebvre
congrats on making the switch! paper checks are such a hassle lol. my payments usually show up like 1-2 days after TWC processes them. sometimes its there next morning, sometimes takes a full 48 hrs. you can download the reliacard app to check balance too
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Yuki Sato
•Oh I didn't know there was an app! Just downloaded it but it's asking for a card number and I don't have the card with me right now. Will check when I get home. Yeah paper checks were a pain especially when mail was delayed.
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Zoe Alexopoulos
THEY ALWAYS TAKE FOREVER WITH THE FIRST PAYMENT!!!! My first one took almost 5 business days and I was FREAKING OUT. Called TWC like 20 times and couldn't get through to anyone. After the first one though, my money shows up super fast now, like 1 day after. But that first one is always slow for some reason. The system is so broken!!!
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Jamal Anderson
•same! first one took 4 days for me too but now its always next day. weird how they do that
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Mei Wong
If you're in a hurry to speak with someone at TWC to confirm your payment status, I'd recommend trying Claimyr. After struggling to get through to TWC for days about my ReliaCard issue, I used their service and got connected to a TWC agent in about 15 minutes. They basically call TWC for you and when they reach an agent, they connect you. Saved me from constant busy signals and hold times. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh
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Yuki Sato
•I might try that if I don't see the money by Friday. Getting pretty nervous since rent is due on the 1st. Has anyone else used this service?
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QuantumQuasar
•I used it last month when my claim was stuck in pending. it works but honestly if your payment is already showing as processed in your TWC account you probably just need to wait the 2-3 days everyone's talking about. save yourself the trouble unless something actually goes wrong
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Liam McGuire
Here's the actual timeline from TWC policy: 1. TWC processes your payment request (what you're seeing in your account now) 2. Funds are released to U.S. Bank (usually within 24 hours) 3. U.S. Bank processes the deposit to your ReliaCard (1-2 business days) So total time: 2-3 business days for first deposit, potentially faster for subsequent ones. Remember that weekends and holidays don't count as business days. If it's been more than 3 business days since your payment was processed, then I would call TWC to investigate. You can also call the ReliaCard customer service number on the back of your card to verify if they see a pending deposit in their system.
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Yuki Sato
•Thank you! This is super helpful. It's only been one business day so I'm probably being impatient. I'll wait until Friday before I start really worrying.
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Jamal Anderson
when i got my first reliacard payment it never showed up and i had to call them turns out they sent my card to wrong address even tho i updated my address with twc!! make sure the address on ur twc account matches where they sent the card
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Yuki Sato
•I already received and activated the card, just waiting for the money to show up on it. But thanks for the warning - I've heard horror stories about mail issues with the cards.
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Zoe Alexopoulos
Anyone else think it's RIDICULOUS that in 2025 we still have to wait days for electronic transfers?? I can Venmo someone money in seconds but somehow government benefits take DAYS to process. The system is designed to keep us struggling, I swear.
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Andre Lefebvre
•so true!! my friend gets her state tax refund by direct deposit in like 24hrs but unemployment takes forever. makes no sense
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Carmen Ruiz
Just a quick update for you - I spoke with a TWC rep yesterday about something else and specifically asked about ReliaCard timing. They confirmed that the first deposit is always slower (2-3 business days) because they run additional verification checks. After that, it should be consistently faster. Hope this helps ease your mind!
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Yuki Sato
•Thank you so much for checking! I feel much better knowing it's normal for the first one to take longer. Just checked my ReliaCard app and still nothing, but I'll be patient.
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Liam McGuire
Quick tip: Once you start receiving regular deposits, set up account alerts in the ReliaCard app. You can get text messages whenever a deposit hits your account. Really helpful for planning bills and knowing exactly when funds are available.
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Yuki Sato
•Great idea! Just set that up in the app. Fingers crossed I'll get that text notification soon!
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