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I just submitted what should be my last regular unemployment payment request this morning (my benefits are almost exhausted). I've heard something about being able to request a 'waiting week' payment after finding work, but I'm confused about the requirements. Do I need to be working FULL-TIME to request the waiting week payment? I've gotten a part-time position (25 hours/week) starting next Monday. Will that qualify me to request the waiting week? And how long do I need to wait after my final payment request before I can claim it? The TWC website is so confusing on this specific issue!
I need some advice about my TWC appeal. I was let go from my job shortly after I relocated. At first, they didn't give a clear reason, but when I filed for unemployment, my employer claimed I was terminated for 'call avoidance' on two days I was actually absent from work (I had called in sick both days following company policy). I filed an appeal immediately and just got my hearing date scheduled for March 16th, 2025. Now I'm wondering if it's even worth going through with the appeal. Has anyone dealt with something similar? The hearing seems intimidating, and I'm not sure if I can win against my former employer. They're a large call center company and probably have HR people who handle these hearings all the time. I've been job searching for 6 weeks with no luck, and if I don't get unemployment approved, I don't know how I'll pay rent next month. Should I just give up on the appeal and focus 100% on finding any job I can? Or do I have a chance at winning this appeal?
Update: I really appreciate all the advice! I've decided to definitely go through with the appeal and have started gathering my evidence. I found text messages proving I called in sick both days, and I'm going to ask my doctor for documentation too. I feel much more confident now! Should I mention during the hearing that I think my supervisor had it out for me after I relocated? Or should I stick strictly to the facts about my absences?
Stick mainly to the facts about following proper call-out procedures. Your personal conflicts with the supervisor aren't as relevant as proving you didn't commit misconduct as defined by TWC rules. If directly asked why you think they classified it as call avoidance, you can briefly mention the deteriorating relationship after relocation, but keep the focus on proving you followed policy for your absences.
Great to hear you're moving forward with the appeal! You're making the right decision. I went through a similar hearing last year and won - the key is being well-prepared like you're doing. One thing I'd add to your prep: if possible, get a copy of your company's employee handbook or attendance policy in writing. During my hearing, I was able to reference the exact policy language that showed I followed proper procedures. The hearing officer really appreciated having the actual policy to reference. Also, practice explaining your situation calmly and concisely beforehand. You want to sound professional and factual, not emotional. The hearing officer will be looking at whether you committed "misconduct" as defined by TWC law - which requires willful disregard of your employer's interests. Following proper call-out procedures for legitimate illness is definitely NOT misconduct. You've got this! Having documentation of your proper notifications puts you in a strong position.
I just had my TWC appeal hearing last week (employer contested my claim saying I quit but I was actually laid off). The judge said they'd mail the decision but that could take forever! Is there a way to know the outcome before I get the letter? Would my payment status change to "processing" in my account if I won? It says I can't view the determination as PDF and have to wait for mail, but I'm desperate to know if I can start planning on getting those back payments. Has anyone figured out how to check appeal results online or through Tele-Serv?
FYI when I won my appeal all my back payments hit at once but some people on here said theirs came in batches over a couple days. Just don't panic if you don't see the full amount right away.
Just went through this exact situation 2 months ago! Here's what I learned: Check your payment history page multiple times a day - that's where you'll see the first sign of winning. My status changed from "not payable" to "pending payment" on a Thursday morning, exactly 8 business days after my hearing. The actual determination letter didn't arrive until the following Tuesday. Also, pro tip: if you have the TWC mobile app, it sometimes updates faster than the website. I got my back payments ($3,400) in two deposits - one large one on Friday and a smaller one the following Monday. Keep submitting your payment requests and stay patient - the waiting is brutal but most people do get good news if they were truly laid off like you were. Good luck!
I'm totally confused about my TWC situation right now. I initially filed for unemployment back in January 2024 and got approved. Then I found a new job in March 2024 and simply stopped requesting payments (didn't formally report my employment to TWC because I didn't know I needed to). Fast forward to July 2024, I just got laid off AGAIN from this new job. When I tried to file a new claim on the TWC website, it shows my January claim is still active even though I haven't requested payments since March! Do I need to file a new application completely? Can I just start requesting payments on the old claim? Will I be penalized for not reporting my employment back in March? I really need this figured out ASAP since bills are already piling up. Any advice would be super appreciated!
The TWC system is TERRIBLE about explaining this process!!! I went through this exact nightmare scenario last year and wasted TWO WEEKS trying to figure it out. When I finally got through to someone, they acted like I should have magically known all their stupid procedures. The online system should clearly explain what to do if you get a job and then lose it again! I swear they intentionally make it confusing so people give up and don't collect benefits they're entitled to!!
UPDATE: I finally got through to TWC this morning! For anyone who might have the same problem in the future: I called exactly at 8:00 AM and only had to wait about 20 minutes. The rep explained that since I stopped claiming when I got the job in March, everything was fine. My original claim from January was still valid, and I just needed to reactivate it. They asked about my most recent employment history and why I was laid off. The rep filed a new "additional claim" (that's what they call it) on my original claim. She said I should be able to request payment next week and will receive whatever balance I had left from my original claim. Thanks everyone for your help!
That's awesome! Your update is super helpful for anyone else who might run into this same situation. It's good to know that calling right at 8 AM actually works and that TWC was understanding about the whole situation. Thanks for sharing the details about the "additional claim" process too - I had no idea that's what they called it!
My former employer just reached out with a job offer, but I'm hesitant to accept. They want me to work in 2 different positions for the same pay I had before. I recently completed my college degree and was hoping to find something more aligned with my new qualifications and hopefully better pay. If I refuse this offer, will TWC cut off my unemployment benefits? Has anyone successfully turned down a job offer without losing benefits? I'm worried because it's my previous employer, but the position isn't really suitable for my career goals.
Based on all the responses here, you should take these steps: 1. Document why the position is unsuitable (multiple positions for same pay, not aligned with your new degree) 2. Proactively contact TWC (use the contact methods others suggested) to explain your situation 3. Continue completing your work search requirements (all 3 activities weekly) 4. Keep requesting payments on your regular schedule 5. Gather evidence of your job search in your degree field 6. Prepare for a possible appeal if TWC initially rules against you Your recent graduation is a significant factor in your favor. Just make sure you're professionally declining the offer with clear, documented reasons rather than simply ignoring it.
Just want to add that TWC also considers whether accepting the job would interfere with your ability to search for work in your field. Since you're a recent accounting graduate, taking a job that requires you to work two different positions could limit your availability for interviews and networking in your actual career field. This is another angle to document when you contact TWC - that accepting this position would actually hinder your reasonable job search efforts in accounting. Make sure to emphasize that you're not just refusing work, but refusing work that would impede your professional development and job search in your qualified field.
Royal_GM_Mark
To answer your follow-up question - no, you typically don't need to provide proof of employment when requesting the waiting week. However, TWC may verify your employment status through their employer database or through your new employer's quarterly wage reports. Just make sure you have accurate information about your new employer (company name, address, start date, hourly wage, etc.) when going through the request process. And as someone else mentioned, you need to have received at least three benefit payments during your claim year to be eligible for the waiting week payment.
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Jeremiah Brown
AuthorPerfect - thank you for the detailed information! I've definitely received more than three benefit payments (been on unemployment for about 5 months), so I should qualify. I'll make sure I have all my new employer's information ready when I request it. Really appreciate everyone's help!
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Sophia Long
wait i thought the waiting week was just the first week you apply and dont get paid??? im confused why are you asking about this now if your benefits are ending? did i mess up something with my claim????
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Chris King
You're partly right! The waiting week IS the first week of your unemployment claim that you initially don't get paid for. However, TWC allows you to get that week paid retroactively once you either: 1. Return to work (part-time or full-time), OR 2. Exhaust all your regular unemployment benefits So the original poster is asking about how to claim that first week's payment now that they're at the end of their benefits and returning to work. You didn't mess anything up - this is just an optional final step people can take to receive payment for that initial unpaid week.
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Chloe Delgado
@Chris King thanks for explaining that so clearly! I was getting worried I had missed something important. So basically everyone who gets unemployment benefits has that first unpaid week, and then at the end you can go back and get paid for it? That s'actually pretty cool - like getting a bonus payment when you re'transitioning back to work. I m'still early in my claim so I ll'keep this in mind for later.
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