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I've been dealing with severe chronic back pain for months that's gotten worse lately (bulging disc L4-L5). My doctor says I can't keep doing my current warehouse job lifting heavy packages, and gave me work restrictions. When I showed my employer the doctor's note, they said they don't have any light duty positions available and basically told me I'm out of luck. I can't physically do my job anymore, but I'm worried if I quit I won't qualify for unemployment. Has anyone successfully gotten TWC benefits in a situation like this? Do I need specific documentation from my doctor? I'm stressed about how I'll pay bills while I look for work I can physically handle.
So my Texas unemployment just ran out last week. I've worked in several states during the past year, but my longest and highest paying gig was as a 1099 contractor in another state (about 6 months). The other jobs were just temporary W-2 positions - like a week here and there in different states. Since my Texas benefits are now exhausted, can I file a claim in the state where I did the 1099 work since that's where I made most of my money? Or am I completely out of options because it was contract work? Really stressing about this as rent is due next week. Anyone dealt with this interstate/contractor situation before?
UPDATE: I called TWC (finally got through!) and they confirmed I can't claim benefits based on 1099 work in any state. BUT they are looking at my W-2 wages from the short jobs in other states to see if I qualify for a Combined Wage Claim. The agent said it's borderline because the jobs were brief, but they're checking. Going to take about 10 days to hear back after they contact the other states. Fingers crossed!
That's good progress! While you're waiting, make sure you still have access to your TWC account online and check it regularly. Sometimes they'll post correspondence there before you receive it in the mail. Also, if they approve a Combined Wage Claim, you'll need to start doing your work search activities right away (minimum 3 per week) and keep detailed records of them.
Good luck with the Combined Wage Claim! Just wanted to add that while you're waiting for TWC's decision, you might want to check if you qualify for any local assistance programs in your area - food banks, rental assistance, utility help, etc. Many communities have emergency aid programs that can help bridge the gap while you're waiting for benefit determinations. Also, some staffing agencies pay weekly and can get you working quickly if you need immediate income. Hope it works out for you!
That's really solid advice about local assistance programs! I'd also suggest checking out 211.org or dialing 2-1-1 to find resources in your area. They have databases of emergency financial assistance, food pantries, and rental help programs. Some churches and nonprofits also offer emergency assistance even if you're not a member. It's worth applying to multiple programs since they often have different eligibility requirements and funding sources. Hope the Combined Wage Claim works out for you Emily!
I had to leave my job at a warehouse after 3 years because of an unresolved back injury that happened at work (they kept making me lift heavy items even after doctor's note) plus a supervisor who kept blaming me for slowing down. I filed for unemployment in January 2025 and got denied pretty quick. The determination letter said I 'voluntarily quit without good cause connected to work.' I filed an appeal explaining about my injury and the hostile environment but just got the decision yesterday - still denied. The hearing officer basically said I should've gone to HR before quitting. I'm really struggling financially now and wondering if there's ANY way to fight this further or if I'm just out of luck? Can I file another appeal? Ask for reconsideration? Or is this just done? Has anyone successfully fought a case like this after losing the first appeal?
After reading all the comments, I'd say it's worth filing the Further Appeal if you have those text messages to your supervisor and doctor's notes. Make sure to emphasize: 1. The timeline of your injury 2. Exactly how your supervisor ignored medical restrictions 3. Any witnesses who saw how you were treated 4. Why you felt going to HR wouldn't help (any past examples?) Also, definitely try to speak with a TWC representative about your specific case. Sometimes they can give insights about what the Commission looks for in these cases. The 14-day deadline is strict, so don't wait too long to decide.
Good luck with your Further Appeal! You're making the right choice by fighting this. Make sure to organize your documentation chronologically and focus on the legal standard - that any reasonable person in your situation would have quit due to the work injury and your employer's failure to accommodate your medical restrictions. The text messages showing you tried to communicate with your supervisor about your limitations could be crucial evidence. Even if the Further Appeal doesn't succeed, you're building a stronger record for any future claims or potential legal action. Keep us updated on how it goes!
I've been trying to request my payment on the TWC portal for the last 2 days but keep getting this annoying error message saying 'Unable to process your request at this time.' I double-checked ALL my information and I'm 100% sure everything is correct. Even tried different browsers and cleared my cache. My claim was approved 3 weeks ago and I've already received one payment without issues. Is the system down or glitching? Anyone else experiencing this problem with their payment requests right now? Getting really stressed because my rent is due next week.
Update: I tried the early morning approach (5:30am) and was able to successfully submit my payment request! The website was much faster at that time. Thanks everyone for your help!
I'm having the exact same issue! Started getting that error message yesterday when trying to request my payment. I've been unemployed for 2 months and this is so stressful. Based on what everyone is saying here, I'm going to try the early morning approach tomorrow around 5am. Really hoping this gets resolved soon because like you, I have bills due next week. Has anyone tried contacting their local workforce office directly instead of the main TWC line? Wondering if they might have more insight into what's causing this system glitch.
I actually tried contacting my local workforce office yesterday and they said they can't help with payment request issues - they just referred me back to the main TWC line. It's frustrating because the local office staff are usually more helpful, but apparently this is something only the unemployment division can fix. The early morning approach seems to be working for people though, so definitely try that first! I'm going to set my alarm for 5am tomorrow too. If that doesn't work, I might try that Claimyr service that @Theodore Nelson mentioned earlier.
I'm seriously panicking right now! There's a message on my TWC account homepage saying they need additional information from me. The weird thing is that originally it said I needed to contact them by the 9th, then I checked again and it had changed to the 6th. Now I logged in today and it's saying THE DEADLINE IS TODAY?! I've been calling the number in the message every single day for the past week (sometimes 15+ times a day), left a detailed voicemail yesterday with my name, claim ID and callback number, but nobody has returned my call. I'm afraid they're going to deny my benefits or make me pay something back if I don't reach them by this mysterious moving deadline. Has anyone dealt with this? Any suggestions on what else I can do besides just keep calling? I really need this money for rent next month.
Great to hear! Make sure to keep detailed records of your work search activities going forward. They seem to be doing more random checks lately.
So glad you got through and it worked out! The 7am tip seems to be the golden advice here. I've been dealing with TWC issues on and off for months and that early morning call strategy has saved me so much frustration. For anyone else reading this - also try calling right after lunch around 1pm, that's another time when the call volume tends to be lower. And yes, definitely keep those work search records organized! I learned that the hard way when they audited me last year.
Norah Quay
anybody know if quitting for medical reasons affects the amount of benefits you get? like do you still get the full amount?
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Kelsey Chin
If you qualify for benefits through a proper medical separation, you should receive your regular benefit amount based on your past wages. The type of separation doesn't reduce the amount, but it does affect eligibility. The bigger factor in benefit amount is your earnings during the base period (roughly the 12-15 months before filing).
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Finley Garrett
I went through something very similar about 8 months ago with a shoulder injury from my construction job. The key thing that helped me was getting my doctor to write a very specific letter explaining not just my restrictions, but WHY I couldn't do my specific job duties anymore. Don't just get a generic work note - ask your doctor to be detailed about how your back condition prevents you from doing warehouse work specifically. Also, when you request accommodations from your employer, be very specific about what you're asking for. Don't just say "I need light duty" - ask for specific things like "no lifting over 10 pounds" or "no bending/twisting" based on your doctor's restrictions. This makes it clearer when they can't accommodate you. One thing that really helped my case was documenting the timeline - when the injury got worse, when I got medical care, when I told my employer, when I requested accommodations, etc. TWC wants to see that you tried to work with your employer before leaving. Good luck with your claim! Medical separations can be approved, you just need to be thorough with your documentation.
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