Update from what I'm hearing: There's currently a known issue with the TWC system affecting some applications with the EM22 error. For claimants with out-of-state wages, previous claims, or certain employer types, the online system may reject the application. In these cases, filing by phone is actually the recommended option. If you're still having trouble after trying all these suggestions, definitely use either the Workforce office or a service to get through by phone.

I've been dealing with unemployment claims for years and wanted to add one more thing that might help - if you do end up going the phone route, try calling right at 8:00 AM when the lines open. The system tends to be less overwhelmed first thing in the morning. Also, if you have any direct deposit information ready, wage statements from your last employer, and your social security number handy, it'll speed up the process once you get through. The out-of-state work history that others mentioned is definitely a common cause of the EM22 error. Good luck getting it sorted out!

hey just wondering did ur card ever arrive? im in the same boat rn waiting for mine

I'm going through the exact same thing right now! Filed two weeks ago, got approved, and still no card. Reading through all these responses is really helpful - I had no idea about the business days vs regular days thing. I've been counting weekends this whole time and getting more stressed each day. Going to set up direct deposit today like Jasmine suggested so I don't have to deal with this waiting game again. Thanks everyone for sharing your experiences!

Just to follow up on the holiday question - yes, federal holidays will delay processing by one business day. The upcoming holiday will only affect you if your payment would normally fall on that day. Also, seeing 'payment processed' status is a great sign! That typically means the payment has been approved and is in the queue for deposit. You should definitely see it within the next 2-3 business days.

I've been filing TWC payments for about 8 months now and the timing is pretty consistent. Since you filed at 7am this morning, that's actually perfect timing - right when their system processes the overnight queue. In my experience, if you file before 8am on a weekday, you're usually looking at 2-3 business days max. The ReliaCard deposits typically hit between 6-9am when they do come through. Since today is a weekday, I'd expect yours by Wednesday or Thursday morning. Just make sure to check your TWC account online to confirm the payment status shows as "processed" - that's usually a good indicator everything went through smoothly.

Final update: After following the advice here about requesting a Tier 2 specialist and an adjudication escalation, I received my determination letter today! My claim was approved and they're releasing 8 weeks of back payments. For anyone else stuck in this situation, the combination of calling early (7:01am), asking specifically for a Tier 2 specialist, and requesting an "adjudication escalation" with a confirmation number was what finally worked. Thank you all for your help - this forum literally saved me from eviction.

I'm dealing with a similar situation right now - my claim has been stuck for 6 weeks and I'm getting the same runaround from TWC. Reading through all these responses gives me hope that there are actually specific steps I can take. I'm going to try the Tier 2 specialist approach tomorrow morning at 7:01am and request an adjudication escalation. It's frustrating that we have to navigate this system like detectives just to get basic information about our own claims. Has anyone had success with contacting their state representative's office? I'm wondering if that's worth trying if the escalation doesn't work.