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TWC appeal after employer falsely claimed I quit - how long until decision?

Had my TWC appeal hearing today and I'm a bundle of nerves! My situation is messy - I submitted a two-week notice initially but then withdrew it before the time was up (had a family situation resolve). My employer terminated me anyway, but they're claiming to TWC that I voluntarily quit! That's why my benefits were denied originally. During today's hearing, my former boss lied so blatantly that even the hearing officer called him out on it multiple times. I have text messages proving I was terminated plus two coworkers who witnessed my manager telling me to leave. Despite the hearing seeming to go in my favor, I'm still anxious about waiting for the decision. Anyone know how long TWC typically takes to issue appeal decisions these days? Just trying to plan my budget and figure out how long I need to stretch my savings.

Does anyone know if they ever call with the decision or is it always by mail/online? I'm in a similar situation waiting on an appeal decision and jumping every time my phone rings lol

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They don't call with decisions - they always send written determination letters. This is because the decision needs to include the legal reasoning and your appeal rights if you disagree with the decision. The documentation is important for any potential further appeals.

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Just wanted to add that the hearing officer calling out your employer's lies is actually HUGE! I've been to three different TWC hearings over the years (unfortunately had some bad luck with employers) and the officers are usually very neutral and professional. For them to actively challenge your employer's statements means they clearly spotted inconsistencies or outright falsehoods. Combined with your text message evidence and witness testimony, this sounds like a really strong case. I know the waiting is torture, but try to stay positive - everything you've described points to a favorable outcome. And definitely get those payment requests caught up ASAP like others mentioned!

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TWC requesting additional info after first DUA payment - phone claim confusion

So I'm in a weird situation with my TWC claim. I initially filed online and got my first payment (self-employed/DUA claim) without any issues. But when I tried to request my second payment, I had to do it by phone instead of online for some reason. Now the system is telling me they need 'additional information' and I have to call them back. Anyone know what this might be about? I'm freaking out because I really need this money and can't afford any delays. Do they typically ask for more documentation for self-employed claims after the first payment? I've been trying to call the main number but it's constantly busy. Is there a specific department I should be trying to reach for DUA claims?

Update: I finally got through this morning! Called right at 7:00 AM like someone suggested. Turns out they needed me to verify some inconsistency between my first payment request (online) and second one (phone). The agent said sometimes the system flags accounts when you switch methods. She also mentioned that they're phasing out the old DUA program and transitioning self-employed people to regular UI with the self-employment option, which might have triggered the additional verification. All sorted now! Thanks everyone for your help.

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That's great news! Yes, the program transition has been causing confusion for many self-employed claimants. For anyone else reading this thread with similar issues, make sure you're enrolled in the correct program for 2025. The TWC website has a verification tool under the "Claim Type" section where you can confirm which program you should be using.

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So glad you got it resolved! This is really helpful info for others dealing with the same issue. The program transition from DUA to regular UI for self-employed folks definitely seems to be causing a lot of confusion. I was wondering - when you switched programs, did you have to restart your claim completely or did they just update your existing one? And did the transition affect your payment amount at all? Thanks for sharing the update!

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How long does TWC mail first unemployment check after payment request?

Just got laid off from my warehouse position about 2.5 weeks ago. Filed my claim online right after and it got approved pretty quick. I completed my first payment request last night through the TWC website and selected to receive a paper check (didn't want to do direct deposit). Anyone know approximately how long it takes for that first unemployment check to arrive in the mail? Getting a little anxious since rent's coming up soon and my savings aren't great. Thanks!

My first check arrived in exactly 12 days after requesting. But the second one came in just 5 days for some reason. The TWC system is just weird like that sometimes.

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That's good to know! Fingers crossed mine arrives sooner rather than later. I'll give it at least 10 business days before I start worrying too much.

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I'm in a similar boat - just filed my claim after being laid off from my retail job. Reading through these responses, it sounds like the timeline is pretty variable but generally 7-12 business days for the first paper check. The direct deposit switch tip is really helpful! One thing I'd add is to make sure you keep checking your TWC account online for any status updates or additional requirements they might need. Sometimes they'll flag your account for identity verification or other issues that can delay payment, and you won't know unless you log in regularly. Also heard from a friend that setting up text alerts through the TWC system can help you stay on top of payment status. Hope your check arrives soon!

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TWC online shows no record of payment request submitted today - affecting benefits status

I submitted my payment request for unemployment benefits today, but when I checked online, the system says they have no record of my request. This is really affecting my benefits status. Has anyone else experienced this? What should I do when I talk to them on the phone?

Unpopular opinion: maybe try going to the office in person if you can? I know it's a pain, but sometimes face-to-face is the only way to get things done with these bureaucrats ๐Ÿคทโ€โ™‚๏ธ

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Bruh, have you SEEN the lines at the unemployment office? You'd be there all day ๐Ÿ’€

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Fair point lol. Still might be faster than waiting for them to fix their janky website tho

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This is so frustrating! I had the exact same thing happen to me a few weeks ago. Here's what worked for me: 1. Clear your browser cache and cookies completely, then try logging in again 2. Try submitting during off-peak hours (like early morning or late evening) when the system is less overloaded 3. If you have to call, do it first thing Monday morning - I got through in about 45 minutes that way 4. Make sure you have your confirmation number from when you originally submitted (check your email) The rep I spoke with said their system has been having sync issues between the submission portal and their database. Super annoying but apparently pretty common right now. Don't panic though - they can usually find your request in their system even if it's not showing up online for you. Good luck! Hope you get it sorted out soon ๐Ÿคž

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Can I get TWC unemployment during maternity leave if job offers no disability coverage?

Hi everyone, I'm due in 4 months and trying to figure out my options. My company (small retail business, only 11 employees) doesn't provide any paid maternity leave or short-term disability. I know I can take FMLA for job protection, but I can't afford 12 weeks with zero income. Someone mentioned I might qualify for unemployment while on maternity leave? Is this actually possible? My manager seemed confused when I asked about it. Has anyone successfully done this in Texas? What exactly would I need to request on the application since I'm not technically being laid off?

To summarize what everyone's saying: 1. Regular TWC unemployment won't cover voluntary maternity leave 2. You need to be able and available for work to qualify for unemployment 3. FMLA doesn't apply to companies with fewer than 50 employees 4. You might qualify for unemployment AFTER recovery if your job doesn't take you back 5. TANF and hospital payment programs are worth looking into I'd recommend getting everything in writing from your employer about their plans for your position during/after leave. That documentation could be crucial if you need to file for unemployment later if they don't rehire you.

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Thank you for this clear summary! You're right - I need to get something in writing from my employer. I'll schedule a meeting with my manager next week to discuss the details and make sure everything is documented. This thread has been incredibly helpful even though the news isn't what I hoped for.

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I'm in a similar situation and did some research on this. One thing that might help is looking into WIC (Women, Infants, and Children) benefits if you haven't already - it's not cash assistance but can help with nutritional needs during pregnancy and breastfeeding. Also, some churches and community organizations have emergency assistance funds for situations like this. I know it's not the same as unemployment benefits, but every little bit helps when you're facing months without income. Have you considered reaching out to 211 (dial 2-1-1)? They can connect you with local resources and assistance programs you might not know about. The whole system really does need to change - it's ridiculous that we have to scramble like this just to have a baby safely.

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