my roommate requests on wednesday too and always gets it friday except one time they skipped a week and he had to call and turns out he answered something wrong on the payment request form so just double check ur answers

Just wanted to add that if you're really tight on timing, you can also set up text alerts through the ReliaCard website to get notified the moment your deposit hits. I was in a similar situation a few months ago where I needed to know ASAP when the money was available. The alerts come through pretty quickly - usually within an hour of the deposit posting. Better than constantly checking your balance and stressing out! You can set it up in the notifications section of your ReliaCard account.

UPDATE: I just finished my appeal hearing and I think it went well! The hearing officer was actually really nice and let me fully explain the transportation situation. She seemed to understand that there was a miscommunication in my initial interview. She asked for details about my job search activities and seemed impressed that I'm applying to 5+ jobs weekly and have had interviews. I stayed calm (mostly!) and had all my documentation ready like you all suggested. She said I should receive a written decision within 7-10 days. Fingers crossed!!! Thank you everyone for your advice and support - it really helped me prepare and feel less anxious!

Congratulations on getting through the hearing! It really does sound like it went well based on your description. The fact that the hearing officer took the time to let you fully explain the situation and seemed engaged with your job search documentation is definitely encouraging. I went through a similar appeal about 6 months ago (also for an availability misunderstanding) and had a very similar experience - the hearing officer was patient, asked detailed questions, and seemed to "get it" that there had been miscommunication during the initial interview. I won my appeal and received all my back payments about 2 weeks after getting the decision letter. The waiting period is nerve-wracking, but try to stay positive. You were well-prepared, had solid documentation, and clearly explained your situation. That's really all you can do. Definitely keep doing your payment requests like others mentioned - when the decision comes through in your favor, you'll want those weeks processed quickly! Wishing you the best outcome! 🤞

One more thing to check - log into your TWC account and go to the "Claim and Payment Status" section. Look for any status messages or pending issues listed there. Sometimes there are specific hold reasons that don't generate correspondence but are visible in that section of your account. It might give you more insight into why your claim is delayed.

I'm dealing with something similar right now - my claim has been pending for 3 weeks and my former employer hasn't responded either. The uncertainty is the worst part because you don't know if you should be looking for emergency assistance or if the money is coming next week. I've been reading that some people have had success contacting their local workforce office directly instead of trying to get through to the main TWC phone line. Has anyone tried that approach? Also, @Maxwell St. Laurent - have you considered reaching out to any local assistance programs while you wait? I know it's not ideal but it might help bridge the gap until TWC gets their act together.

Hey OP, what state are you in? The process can vary a lot depending on location. Might help to know for more specific advice.

This is such a common issue, unfortunately. I went through something similar last year - got an eligibility determination letter but the online system kept rejecting my claims. Turns out there was a flag on my account that wasn't cleared even though I was deemed eligible. What finally worked for me was going to a local workforce center in person. The staff there could see things in the system that weren't visible online and were able to manually clear the issue. It took about 2 hours total but got resolved same day. If you have a TWC office nearby, I'd definitely recommend trying that route while you're also working the phones. Good luck!

@OP - did you ever get through? I'm curious if any of these suggestions worked for you.

Glad to hear you finally got through! That 7am timing trick seems to be the real deal. For anyone else still struggling with this, I'd also suggest having all your documents ready before calling - claim number, SSN, ID info, etc. That way when you do get through after waiting forever, you can handle everything in one call instead of having to go through this nightmare again.