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Another tip regarding your first payment - if you've selected direct deposit, make sure your banking information is entered correctly. If there's any error, it will default to a TWC debit card which can take an additional 7-10 days to arrive by mail. Double-check your direct deposit details in your TWC account to avoid delays with that first lump sum payment.
Just wanted to add from my recent experience - when you do get that first big payment, don't forget that taxes aren't automatically withheld unless you specifically request it during your application. I learned this the hard way when I got a big tax bill the following year. You can choose to have 10% federal tax withheld from each payment, or handle it yourself, but definitely plan for it either way. The last thing you want is to spend that whole first payment and then owe the IRS later!
I was in your exact situation back in November. The payments just stopped with no explanation. Turns out they were doing a quarterly review of my claim (they do this routinely) and something flagged their system. I don't even know what it was, but once I finally got someone on the phone they fixed it right away. I wasted about 3 weeks trying to call them myself before I finally got through. So annoying but hang in there!
It's so stressful when the money just stops coming with no clear explanation! I'm glad you got it sorted out. I managed to get through using Claimyr and got my issue resolved too.
So glad to hear you got this resolved! For anyone else reading this who might be dealing with similar issues, here are a few additional tips that might help: 1. Always screenshot your payment request confirmations - sometimes the system glitches and doesn't record that you submitted one 2. Keep detailed records of all your work search activities with dates, company names, and contact info in case they audit your searches 3. If you move or change phone numbers, update BOTH your TWC account AND your ID.me account immediately 4. Check your correspondence tab at least twice a week - don't rely on email notifications The system definitely has its problems, but most payment holds can be resolved once you figure out what triggered them. Don't give up - you're entitled to those benefits if you qualify!
These are really helpful tips! I wish I had known about screenshotting the payment confirmations earlier. I've been paranoid about keeping detailed records of everything now after going through this whole ordeal. The stress of not knowing why your benefits stopped is awful, especially when bills are due. Thanks for sharing these practical suggestions - they could save someone a lot of headaches!
TWC is SO INCONSISTENT with this stuff. My friend helped at her old job after a fire (unpaid) and had zero issues. Meanwhile, I know someone else who did basically the same thing and TWC put a fraud alert on his account! The difference? Documentation. Get EVERYTHING in writing. And when you talk to TWC, ask them to note EVERYTHING in your file. The person who got the fraud alert couldn't prove he wasn't being paid because it was all verbal agreements. Don't make that mistake!
I went through something very similar last year after helping my neighbor's small business clean up after a storm. The key is being very specific about the nature of your help when you talk to TWC. Don't just say you were "helping out" - explain that you were doing unpaid volunteer disaster recovery work with no employment relationship. I had to submit a letter from the business owner stating: 1) I was not an employee during this period, 2) I received no compensation of any kind, 3) The work was voluntary disaster cleanup assistance, and 4) There was no expectation of future employment based on this help. Also, keep records of exactly when you helped and what you did. TWC eventually cleared it up, but it took about 2 weeks and temporarily froze one payment. The investigator told me that if I had reported it upfront as volunteer disaster work, there wouldn't have been any issue at all. Live and learn!
Just wanted to add something important - if they do accept your good cause for the late appeal, don't celebrate too early during the hearing! I made that mistake and got a little too relaxed when they moved on to my actual case. Stay focused because the separation issue is just as important. Also, if your employer doesn't show up to the hearing (which happens sometimes), that actually works in your favor. They won't be there to argue their side about you supposedly quitting. But don't count on it - assume they'll be there and be prepared with all your evidence about the layoff. One last thing - write down key points you want to make beforehand so you don't forget anything important when you're nervous. Good luck Omar, sounds like you have solid documentation for both the late appeal and the actual case!
This is all really great advice! I'm new to dealing with TWC appeals but going through something similar. @GalacticGuardian that point about not celebrating too early is so important - I can totally see myself doing that if they accept the late appeal reason. @Omar Hassan it sounds like you have really strong documentation with both your mom s'hospital records and those texts from your supervisor about budget cuts. That combination should help with both parts of your hearing. I m'dealing with a potential appeal myself and this whole thread has been incredibly helpful to read through. Hope everything goes well for you next Tuesday! Please update us on how it turns out.
I'm going through my first TWC appeal process right now and this thread has been incredibly informative! I'm curious about something - for those who have been through hearings before, how long do they typically last? Also, @Omar Hassan, I noticed you mentioned having texts from your supervisor about budget cuts. Did you submit those as evidence ahead of time, or are you planning to present them during the hearing itself? I have some similar documentation for my situation and wasn't sure about the timing of when to share it. The advice about staying calm and respectful really resonates with me too. It's easy to get emotional when your livelihood is on the line, but professionalism probably goes a long way with these hearing officers. Wishing you the best of luck next Tuesday!
@Ella Russell Great questions! From what I ve'read here, hearings can vary a lot in length depending on complexity. For late appeals like mine, they have to address the timeliness issue first which could add 10-15 minutes, then the actual case. I m'planning for about 30-45 minutes total but honestly not sure. Regarding the texts - I haven t'submitted them ahead of time. I was planning to mention them during the hearing when they get to the separation issue. @ShadowHunter or others who ve'been through this - is it better to submit evidence beforehand or present it during the hearing? I want to make sure I handle this the right way. Thanks for the encouragement! This whole process is so stressful but everyone s'advice here has really helped me feel more prepared. Good luck with your appeal too!
Vanessa Chang
Just want to add one more thing - make sure you keep detailed records of when you start working and what you earn each week. I learned this the hard way when TWC asked me to verify my employment dates and earnings months later. Having pay stubs, start date documentation, and a simple calendar noting your work days will save you major headaches if they ever audit your claim. Good luck with the new job!
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Joshua Hellan
•This is such good advice! I wish I had known this when I was on unemployment. I just kept my pay stubs but didn't think to document my actual work days. TWC can be really picky about details, so having everything documented from day one is smart. @8e48f3bc8d56 definitely keep track of everything once you start!
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Emma Wilson
Make sure you understand the difference between your benefit year end date and when your benefits actually stop. Even if you start working full-time, your benefit year doesn't automatically close - you'd still need to request your waiting week payment later if you become eligible. Also, once you start the new job, you can still file payment requests if your hours get cut or if the job doesn't work out, as long as you're within your benefit year. Just keep your claim active by continuing to request payments (even if you report full-time work) until you're certain the job is stable.
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GalaxyGazer
•That's really helpful information about keeping the claim active! I didn't realize you could still file payment requests even when working full-time. So if I understand correctly, I should keep requesting payments every two weeks and just report my work/earnings, rather than completely stopping my claim? That way if something happens with the new job I don't have to start a whole new claim process?
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