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I'm absolutely fuming right now! I applied for Disaster Unemployment Assistance after tropical storm Alicia damaged the office building where I was supposed to start my new job. I had everything lined up to start my position as a dental hygienist on September 15th, but the clinic had major water damage and the owner had to postpone all new hires indefinitely. I submitted my DUA claim with TWC right away (early July) with the ID.me verification and uploaded the official letter from the dental practice explaining the situation. I've been calling every 10 days for TWELVE WEEKS just to check status, and they kept saying "everything looks good, just wait for processing." Yesterday I finally got a determination letter saying I was DENIED because I "failed to provide sufficient documentation of employment or self-employment." When I finally got through to someone at TWC today, they had the nerve to tell me my employer's letter "looked suspicious" and "didn't meet their standards"!!! This was on the clinic's official letterhead with the dentist's signature! The agent just casually told me I should file an appeal. I'm beyond frustrated. Has anyone gone through the DUA appeal process? What additional documentation should I gather? How long does a DUA appeal typically take? I've got bills piling up and I'm getting desperate here.
I'm freaking out about my TWC appeal hearing scheduled for tomorrow morning. My employer terminated me after I accumulated 7 tardies in a 3-month period (their policy was 6 max). I was only 5-12 minutes late each time, and twice it was because of documented highway accidents. I filed for unemployment and got denied because my employer claimed it was misconduct. I immediately filed an appeal, and now my hearing is tomorrow morning. Has anyone successfully appealed a termination based on tardiness? What questions did they ask? Did you have to provide evidence? Should I emphasize that most of my tardies were for reasons beyond my control? Any insight would be super helpful - I'm nervous and don't know what to expect!
Just wanted to update everyone - I had my hearing this morning and I think it went OK! The hearing officer asked me to explain each tardy and I was able to provide documentation for the two that were caused by traffic accidents (thanks for suggesting I email them in advance). My employer admitted they didn't give me any written warnings before the final termination, just verbal reminders of the policy. The hearing officer said I should receive a decision in 7-14 days. Fingers crossed! Thank you all for the advice - it really helped me prepare and feel more confident.
Sounds like your hearing went really well! The fact that your employer admitted they didn't give you written warnings is huge - TWC usually expects employers to follow progressive discipline before termination, especially for attendance issues. Plus having documentation for those traffic-related tardies shows you weren't just making excuses. I'm cautiously optimistic for you! The waiting is always the hardest part, but based on what you described, I think you have a strong case. Definitely keep us updated when you hear back!
I'm due in 6 weeks and just realized my company's FMLA is completely unpaid (I know, I should've checked sooner). I didn't sign up for Short Term Disability during our benefits period because I honestly thought FMLA meant getting partial pay. Now I'm freaking out about making mortgage payments while I'm out for 12 weeks. Can I apply for Texas unemployment benefits during unpaid maternity leave? I'll still technically have a job to return to, but will have ZERO income during that time. Has anyone done this successfully? My HR just says "FMLA protects your job, not your income" which doesn't help me pay bills! Any advice would be SO appreciated! This first-time mom is seriously stressing about finances right now.
I'm so sorry you're going through this stress during what should be an exciting time! I went through something similar with my second baby. Here are a few additional resources that might help: 1. Contact 211 (dial 2-1-1) - they can connect you with local assistance programs for utilities, food, and sometimes emergency financial help 2. Many churches and community organizations have emergency funds for families, even if you're not a member 3. Check if your area has a diaper bank or baby supply assistance - every little bit helps 4. Look into WIC if you qualify - they provide nutrition assistance for pregnant/nursing mothers 5. Some credit unions offer emergency loans with better terms than credit cards Also, don't forget that you can claim your baby as a dependent on your taxes as soon as they're born, which might help with a bigger refund next year. I know it doesn't help with immediate bills, but every bit counts. The financial stress is real, but you'll get through this. Focus on building that emergency fund for next time if possible - I learned that lesson the hard way! Sending you lots of support! ๐
I'm a first-time mom who went through this exact situation 8 months ago! The unemployment thing is a definite no-go unfortunately, but here's what saved me financially: 1. Applied for hospital charity care/financial assistance BEFORE delivery - most hospitals have programs that can reduce your birth costs significantly if you apply in advance 2. Started a GoFundMe - I was embarrassed at first but friends and family really stepped up 3. Looked into local mom groups on Facebook - so many have emergency funds or supply swaps 4. Asked my employer about "gradual return" - I came back 2 days/week at 8 weeks, then full time at 10 weeks which helped bridge the income gap Also, start meal prepping NOW and stock up on essentials while you still have income. I wish I'd done more prep work before baby came. The system is absolutely broken, but you're going to make it through this! Feel free to DM me if you want more specific tips about the financial assistance programs I used.
@Grace Patel what financial assistance programs did you use? Me and my husband are about to start trying to have a child and I work at a school. We have non paid FMLA. Could you tell me about this?
I'm confused about the payment timeline with TWC. Just got my first unemployment payment on May 24th (I had requested it on the 19th, so it took about 5 days). I submitted my second payment request this past Sunday, but nothing has shown up in my account yet. It's now Thursday! Is this normal or should I be worried? The first payment came through pretty quick, so I'm not sure why this one is taking longer. Does TWC have different processing times for follow-up payments? My rent is due next week so I'm starting to stress.
That's great news! When the status changes to 'processed,' it typically means the funds have been sent to your bank or payment method. You should see the deposit within 1-2 business days, depending on your bank's processing time. If you have direct deposit, it's often faster than the TWC debit card option. For future reference, TWC payment processing can follow this general timeline: - Payment Request Received โ Initial acknowledgment of your request - Processing โ TWC is reviewing your request - Processed โ Payment has been approved and sent Glad to hear you'll likely receive your funds soon! For ongoing claims, it helps to request payment on your designated day and keep good records of all your work search activities.
Glad to hear you got your payment! Yeah, TWC's inconsistent timing is definitely frustrating when you're trying to budget. I've been dealing with this for months now and have learned to just expect variability. One thing that helps is setting up low balance alerts with your bank so you're not constantly checking your account. Also, if you ever have issues again, documenting the exact dates of your requests and when payments hit can be useful if you need to call TWC about patterns or delays.
I just got my TWC ReliaCard last week and filed my first payment request at exactly midnight on Tuesday (my designated filing day). I'm getting anxious because it's still not showing up in my payment activity on the TWC portal. Is there typically a 48-hour processing time before it posts? \n\nUPDATE: Checked again and the TWC site now shows the deposit as "posted 10/9" but there's still no money on my ReliaCard. How much longer do I have to wait before the funds actually become available on the card? Has anyone dealt with this timing issue before? I've got bills coming due and am getting nervous...
Good idea! I'll transfer it to my regular bank account as soon as it hits. Definitely don't want to deal with extra fees.
Glad to hear it worked out @Drake! For anyone else reading this thread, here's a quick summary of what we learned: TWC typically takes 24-48 hours to process and show "posted" status, then the ReliaCard takes an additional 1-2 business days for funds to actually appear. So total time from payment request to available funds is usually 2-4 business days. The ReliaCard customer service can often see pending deposits before they show in your balance, so that's worth calling if you're worried. And definitely consider switching to direct deposit for faster access - just triple-check your banking info first!
Natalia Stone
Update: I just submitted my appeal online with WAY more documentation. I included: 1. Original offer letter 2. Email thread discussing the job details 3. NEW letter from the dentist with more details about the damage 4. Photos of the water damage to the clinic that my would-be boss sent me 5. Timeline of all communications Fingers crossed this works. I'm still confused about how to request payments while my claim is denied though. When I log in it doesn't give me the option to request payment - just shows DENIED in red letters. Any advice?
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Tasia Synder
Good job gathering all that documentation! Regarding payment requests, call TWC tomorrow and specifically ask them to enable payment requests on your denied claim while appeal is pending. Sometimes they have to manually activate this in the system. Make sure to document the name of who you speak with and the date/time.
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Chloe Martin
I'm dealing with a similar DUA denial right now - TWC seems to have really tightened up their review process lately. One thing that helped me was getting a notarized affidavit from my employer instead of just a regular letter. The notarization seemed to give it more legitimacy in their eyes. Also, if you haven't already, try to get documentation from the city/county about the official disaster declaration for your area. I found mine on the county emergency management website and it helped establish that there was indeed a qualifying disaster event. The appeals examiner specifically asked about this during my hearing. For the payment request issue while your claim is denied - you might need to look for a "weekly certification" or "payment request" link that's separate from your main claim status. It's not always obvious where to find it when the claim shows denied. The system is honestly terrible at explaining this stuff. Good luck with your appeal! The fact that you have all those emails and photos should really help your case.
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