PA UC payment shows benefit date but money not deposited - anyone else?

yep happened to me too this week! my portal shows payment date of 3/15 but my bank account is still empty. PA UC system is straight garbage

There's actually a 2-3 business day delay between when the benefit date appears and when funds hit your account. This is normal, especially if you're using direct deposit to a bank account rather than the Money Network card. The benefit date is when they processed the payment, not when it arrives in your account. If it's been more than 3 business days though, you should definitely contact the UC service center.

Did u check if u have any open issues on ur claim? Click on the "View open issues" tab on ur dashboard. Sometimes they'll process the payment date but then hold the actual $ if there's an issue. happened to me last month.

The PA UC system has been having MAJOR tech problems since the upgrade last month - I was told by an agent that sometimes the payment processing system and the Money Network system aren't communicating properly. They say they're "working on it" (whatever that means). You NEED to talk to someone directly, which is nearly impossible. I spent 4 days trying to get through last week when I had the same issue.

If you're struggling to reach a PA UC agent, try Claimyr. It totally saved me when I had a similar issue last month. It gets you past the busy signals and actually connects you with a real person. I was skeptical but their video demo convinced me: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. With my payment issues, I needed to talk to someone ASAP and it worked when nothing else did. Their website is claimyr.com if you want to check it out. I was connected to an agent in about 20 minutes after trying for days on my own.

I had this exact issue in February. Here's what I learned after finally getting through to someone: 1. If using the Money Network card, check if your card is still active - sometimes they deactivate after periods of inactivity 2. Make sure your payment method hasn't reverted to direct deposit in the system (this happened to me - the system switched my payment method without notifying me) 3. Call the Money Network customer service directly (separate from UC) to check if they see pending deposits 4. If all that fails, you'll need to speak with a UC representative to have them investigate the payment status on their end The benefit date showing up means the payment was authorized, so the money should definitely be coming to you. It's just stuck somewhere in processing.

Called PA UC 32 times today still nothing. system is complete TRASH. Meanwhile they expect us to file our weekly claims perfectly on time or we get NOTHING. But they can just not pay us for weeks and it's fine?? Make it make sense!

UPDATE: Finally got through to a real person at PA UC after using that Claimyr service someone mentioned. The agent found the problem right away - even though my portal showed no open issues, there was actually a flag on my account for "employment verification" that wasn't showing up on my end. Something about my employer not responding to their verification request. The agent removed the hold and manually released all three weeks of payments! Money should be on my card within 24 hours. She also put a note in my file so this doesn't happen again. Definitely worth the hassle to speak to someone directly. Thanks everyone for your help and suggestions!

This is exactly why the PA UC system is so broken - you can have hidden flags on your account that don't show up in the portal but still block your payments. I had something similar happen where there was a "work search verification" flag that I couldn't see on my end, but it was holding up weeks of payments. The fact that they don't make these issues visible to claimants is ridiculous. At least you got it sorted out @Avery Davis! For anyone else dealing with this, definitely push to speak with a rep because the online system only shows you part of the picture.

This whole thread is a perfect example of why PA's unemployment system desperately needs an overhaul. The fact that there can be hidden account flags that block payments but don't show up in the claimant portal is absolutely unacceptable. We're already dealing with job loss and financial stress, and then the system that's supposed to help us creates even more problems with these invisible roadblocks. I've been fortunate not to have payment issues yet, but reading everyone's experiences here has me worried about what might happen down the line. It shouldn't take a third-party service or calling 50+ times just to get basic information about your own claim. Thanks to everyone sharing their stories and solutions - this community is more helpful than the actual UC system!

Just wanted to add my experience for anyone else dealing with this - I had the exact same issue last month where my portal showed benefit dates but no money was hitting my account. Turns out there was a "wage verification" flag that wasn't visible on my end but was blocking all my payments. Like others mentioned, the only way to find out about these hidden issues is to actually speak with a representative. The online portal is basically useless for troubleshooting payment problems. I ended up getting through after about 2 weeks of trying (before I knew about services like Claimyr) and they released 4 weeks of back payments all at once. So don't give up - the money is there, it's just stuck in their broken system!

I'm dealing with the exact same thing right now! My portal has been showing benefit dates for the past 2 weeks but my Money Network card is completely empty. This is my first time filing for UC in PA and I had no idea the system was this broken. Reading through everyone's experiences here has been both helpful and terrifying - the fact that there can be invisible account flags that block payments without showing up in our portal is insane. I'm definitely going to try calling Money Network directly first like @Misterclamation Skyblue suggested, and if that doesn't work I'll look into that Claimyr service. Thanks everyone for sharing your stories and solutions - this community is way more helpful than the actual PA UC system!

Just want to say thank you to everyone who shared their experiences here! I'm new to PA UC and was getting really panicked about my first payment showing a benefit date but no money appearing. Reading through this thread helped me realize this is unfortunately pretty common with their system. I called Money Network directly this morning (thanks @Misterclamation Skyblue for that tip!) and they confirmed there are no pending deposits on their end, so it's definitely a UC processing issue. Going to try that Claimyr service next since it seems like actually talking to a UC rep is the only way to find out about these hidden account flags. This community has been way more helpful than any official PA UC resources!

I'm going through this exact same situation right now and this thread has been incredibly helpful! My portal has been showing benefit dates for the past week but nothing on my Money Network card. As someone who's completely new to the PA UC system, I had no idea about these hidden account flags that can block payments without showing up in our dashboard. That's absolutely ridiculous that we can't see issues that are affecting our own claims! Planning to call Money Network first thing tomorrow to rule out any card issues, then try that Claimyr service if needed. Really appreciate everyone sharing their experiences and solutions - you've probably saved me days of frustration trying to figure this out on my own. It's sad that this community is more reliable than the actual PA UC system, but I'm grateful we have each other to help navigate this mess!

I'm dealing with this exact issue right now too! Been waiting 5 days since my benefit date showed up but still no money on my card. This is my first time on PA UC and I honestly had no idea the system was this unreliable. Reading everyone's experiences here has been both reassuring and terrifying - reassuring that I'm not alone and the money will eventually come, but terrifying to learn about all these invisible account flags that can mess up payments without us even knowing! Planning to try calling Money Network directly tomorrow like @Misterclamation Skyblue suggested, and if that doesn't work I'll definitely look into that Claimyr service. Thanks everyone for sharing your stories and solutions - this community is already more helpful than any official PA UC resource I've found!